absolute idiots when it comes to policies. Turn me away cause I didn't have a physical ID with me. Are we in 1965? I don't understand. Staff is cool. company dumb af. read more

Just moved to west ave and walked 15 mins in 95 degree weather to come get a spray tan, however was informed when I got there that they refuse to accept a photo of my ID and told me to "walk or pay for an uber" to go back home and get my physical ID before they can let me have 1 session. They also would not allow me to spray and bring my ID for next time . I asked for the manager and was told "there is no manager " I had to walk all the way back and take a car just to be able to get a tan read more

Finally walked in on a Saturday and came across Emily who was the first ever nice employee that I have seen there in all the four years I been tanning there... no idea what's wrong with all the other staff members but they literally are so rude it's sad. I used to work In tanning salons and I loved it.. no idea what their problem could be but it's annoying. Thanks Emily I'll make sure to come on Saturday's now read more

Buyer beware! We went in to suspend our account in April. We were told once the suspension was over and we paid for the account for 3 months (paying for July) we would be able to cancel our account anytime. We are having some financial hardships that have greatly affected our fiscal well being and have only tanned once in the last two months. My wife just went in to cancel our account after paying for the month of July and asked to cancel. After signing the paperwork, the cashier told us we would still have to pay for the month of August. She them told us that you have to cancel with a 30 days notice and that it was in our original contract. This is after the manager had previously told us that we could cancel anytime after we made our July payment and we paid for tanning for all of those months that we did not use the service. Why did the manager not tell us that when we went in to suspend the account prior to canceling? You basically have to pay for a month of tanning that you may not want to use or be able to afford. read more

The service here was so horrible. The desk girl was rude and bullyish. She knew absolutely nothing about about the beds or tanning products. She laughed at me when I asked questions. "How would I know." Is what she said while laughing. Told me where the bathroom was without evening acknowledging it needed a key and I had to walk back. The beds were a good selection and well as prices but the vibe from the desk girl was totally off. I don't think I would return after the way she treated me. read more

Well first off this isn't the first time this has happened I come at 9:00 because they say they are open at 9:00 it's now 9:15 and still no one here. I tried to call and it's a automated voice message. I'm super annoyed because this is the only time I am able to come. I know things do happen but this is NOT THE FIRST TIME THIS HAS HAPPENED. Super unprofessional if you ask me I feel horrible for the owner because I'm sure they have no idea this is happening. read more

South Beach Tanning - Spray Tanning Near Me - Miami Beach, Florida

Moved away and they won't let me cancel. I called and talked to a tech who talked to a manager who will not let me cancel without coming in in-person. I've moved away and this is not possible. No compassion at all. read more

I would like to recognize Mevelyn for the being super informative as to going about my tanning sessions. I've been coming here for a few years -but never felt so welcomed as I did today. She really went above and beyond to offer advice and how to go about my tanning sessions. read more

South Beach tanning company has the best prices in the area I have looked all over and most places only offer custom airbrush towns so to find somewhere that has the convenience of spray booth tanning at the most affordable rate feels like a huge win to me I also really appreciate the professionalism and politeness of the staff both on the phone and in person also hard to find in the area. read more

This is pretty much the only Tanning Joint for a 3 Mile Radius .I live in Edgewater on the Bay across from the Beach. Tedious to get to Dreaded going , instead of looking f. Most of the Year and a Half I Tanned There I got minimal or no results . Just buying Accelerator Lotions with Self Tanner In them , which became my Tan. The Evening Female Staff from Late 2017 to March of 2018 were unusually stoic and one of then consistently unfriendly . The Male Staff in the Evening were as they should have been , Friendly -/ Outgoing , Helpful , and Very Hospitable ( allowing me extra time to get my lotion on in Room ) even addressing me by my first name . That's how it should be at ALL South Beach Tanning Franchises . read more

I have gone to south beach for quite some time. I'm not one to write reviews, but I feel, in this case it is necessary. I constantly notice how unfriendly the staff are, but just try to give them the benefit of the doubt and keep it moving. I also notice the floors are regularly covered in lotion and hair to the point that I wear my shoes until I sit down in the bed, but again I try to not criticize. Today, however, was on a different level of filth. I went to enter into a lay down and realized the bed was absolutely disgusting. It had not been cleaned. I let the staff know, and she didn't seem particularly phased by my concerns. Her explanation was that the beds reset themselves sometimes, so it appeared as clean on the computer. This idea is even more concerning because it seems like it's something that can happen regularly. The clean towel was placed on the bed for use as well so someone didn't even bother to glance at the bed to double check. The cleanliness standards here are not up to par for an establishment such as this. Unfortunately I'm already in a yearly contract, but will be doing stand ups from here on out. I feel bad for the owner, his salon is being ran into the ground and I imagine the health department would take serious offense with the state of his salon. read more

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Wellp. After they didn't answer the phone .. I'm glad I didn't make that move to go down there after reading these reviews haha....

I absolutely love this place and Litzy Was an amazing person to help explain things and I felt super comfortable not knowing to much about tanning she was extremely sweet and super wElcoming I'll definitely be coming back here and would recommend anyone to come heree as well read more

There is no question, the membership this place offers, is more difficult to get out of than a gym membership. Regardless of some of the reviews that are on here in reference to the membership, the defense of them accordingly is probably internally created. Shady place, they changed their banking DBA, which reads on the bank statement, in October as "South Beach Tanni", for November it reads "South Beach Tanning Co". I have personally placed a stop payment on all transactions from this place. Was advised by the bank, the stop payment system is very sensitive and this could have been done to evade the stop payment system. Am sure there are others like myself who have been scammed according to these reviews. This place should be out of business. This situation that has occurred of trying to evade all of the stop payments and disputed transactions, due to their poor business ethics; is a story for a news organization. These are professional con-artist that are operating this business. Strongly, do not recommend. read more

I go here frequently as I have all access. Get good results. However if you think you're going to get great results and not coming in daily, you're fooling yourself. Best is start with 6 minutes then 7 then 8 then 9 etc and build it up using different levels, no burn. solid tan read more

Do NOT buy a membership here!! You cannot suspended anytime or cancel anytime. Like they tell you! They told me I could not cancel until 3 mos after a 1 month suspension, that was July, after I paid july I could cancel, I paid 3 more months then went to cancel today and they said no, you need 30 days, so now I have to pay august too! My husband and i both have a membership so almost $200 again we have to pay when we just got bad news that affects us financially!! We have tanned 1 time in 3 mis, cancel us and stop lying!! So, to follow thete rules I had july 2nd to cancel,that 1 day only and you must go in to the stuidio, i was out of town!! You guys are the worst place of business. We paid you$600 waiting to cancel now you want $800. DO NOT TAN HERE UNLESS YOU WANT TO GET ROBBED AND LYED TOO!! read more

It is very neat and organized place. Staff is friendly and I can recommend to anyone who lives here or to the ones only visiting south beach. Thank you read more

Canceled my membership because Melissa at the front desk was so rude I couldn't stand there for one more minute. Funny that I just logged on to write this and so many other people are saying the same thing! read more

the bulbs have still not been changed. i have asked over 7-8 times when they will be and i'm told. they were just changed. that's bull shit and they know it knowing i suspended my account that i would use 6-7 times per week. and i stopped paying. i got a call from an employee who told me i could come tan for free for a week since the salon was running a promo for all to tan free in level one when i arrived i was told i could not use the promo because i didnt have my account active well if it was active i would not need to use the promo would i ? the female employees that work day time suck big time. i have no problem saying that to their face and i will. i have asked many customers who agree the bulbs are long over due and are old i am going to do a written survey with patrons who visit the salon and start a list to present to the owner south beach tanning is taking advantage of south beach locals and im gonna fight them until the bulbs are replaced. read more

I wanted to get a membership, the front desk girl was rude, kinda explained the special but she had an attitude every time I asked a question, terrible costumer service. read more

The price is right, but the customer service isn't. I understand employees having bad days , but there is never a need to take it out on a potential customer. I walked in with a smile but didn't leave with one. I asked very few questions about a membership start up and the lady was very rude and made me feel as if I was annoying and bothering her. 3 little questions ? Oh my. I am very disappointed and will not be starting a membership because I couldn't even get the questions I asked answered because her phone was her main focus. read more

I just want to say Happy Holidays to all the wonderful staff here at South Beach Tanning! I've been coming here for 3 years and everytime I walk through the door immediately it's an A class customer service and smiles! I love it here such a devoted staff and great experience! Thank you guys read more

I was actually going to write a formal complaint to the owner to express my dissatisfaction, but when I came here and saw all of the negative reviews that basically say the same thing as I'm about to say, I figured that step would be futile. Let me just add my negative review here to the pool. I have been buying their 6 session packages, and this will most definitely be the last package before I move to another salon. I have the SAME EXACT COMPLAINTS as almost everyone here that have evidently not been addressed and ownership seems to not care at all about: 1- HORRIBLE, rude and lazy daytime staff 2-Bulb replacement in some of the beds(I always use beds 4 or 5) The first item is the deal killer for me. I have just dealt with the unhelpful staff with a permanent negative attitude over the last couple months, but employee Patricia during the day was the one who topped it off in my opinion. With how this woman was acting, you would think I had gone into her personal residence to ask her to use her tanning bed as a favor! Just completely sh**ty attitude right from the get-go. Mumbling one-word unhelpful answers for anything I asked. I asked her for a key to the bathroom at one point, and it seemed like I had asked her to give up her lunch for the day. OBVIOUSLY a very unhappy person who hates her job and does not want to be there. Recommendation to you Patricia(and owner of establishment): if you don't like your job, get the hell out and find something you do like to do, and let someone who actually want to be there work there. Coming to this place totally ruins my energy, it feels gross being there. If I can find tanning beds elsewhere, I don't see a reason in the world to have to interact with people like this to get a tan. I'll be happy to part ways with this company if I have to deal with unhappy, angry people like Patricia. read more

Just left from South Beach Tanning. It's cold outside and needed some "sun" and heat the girl who works there I think her name is Melissa was so kind and helpful a rarity here in south beach. I got a little color and will definitely be back. Most likely tomorrow. Great staff great beds read more

20$ tan, 6$ lotion (optional) which was fine... but they charged 13$ for the tiny disposable eye covers and told me they were charging my card 26$ but when I looked at the receipt they actually charged 40$ theyre some scammers! read more

Negative stars if I could First they change the price of membership without even telling you. Second : they double charged me this month. More than 3 weeks ago I still don't have my refund Unacceptable. The "corporation" take care of this. Basically buying time to not give my money back Very unprofessional. Very disappointing that you do this type of bs to local people when we know the season in Miami is now about 15 minutes ! Please don't go there! Keep your skin and your bank account safe A local very very disappointed. read more

The prices are great the best I've seen in Miami. The staff are nice and attentive. The packages and promotions are great. The only reason for -1 star is because the place feels outdated. Most importantly the beds actually work well. read more

Took my girl here for some tanning services and she came out looking like a model, great service from Angie! Had to revisit after she had a bad experience a year ago but thankfully they're under new management! read more

Angelica is by far one of the nicest employees in South beach period she is handling the salon by herself today and still is super efficient and polite. Beds are always clean. Heyzel is an awesome manager and very sweet. read more

As a first time tanner I was very nervous and not very sure what I should do. When I first arrived at the salon the staff greeted me with a huge smile in their faces, and were willing to go through each of the packages with me until I understood and was ready to tan. Very helpful staff! They definitely know their products. I advise them that my fear was that I would look orange by the end of the ordeal and they assured me that I wouldn't with a light spray. The manger of the store was there and was very fun and delightful. I love my new tan and will definitely becoming a member! I will be recommending this store to all of my friends! read more

I've been a member of SBT for about two years now and my experience has been great. Recently, my tanning lotion actually expired three months after I bought it (through no body's fault) Angelica, the manager, was made aware and switched out my lotion with no issue at all and also apologized for the inconvenience. Very professional place, I highly recommend South Beach Tanning Co to anyone looking for great tanning salon. Thank you to the entire staff for the great experience thus far. read more

I have been going here for more than three months. As well as the location being perfect, they have some of the best beds and lotions around. To top it off, all of the staff are super friendly and always make you feel welcome. You always feel like they would do anything for you. Highly recommended so give it a try and I am sure you will echo my comments and well as getting a great tan! read more