August 2026 Very Unprofessional - No shop - wanted a lot of…read moremoney up-front. Kerry Sonier wanted us to pay $425 for the materials up-front first that he said he was going to order the parts needed from Amazon. I agreed - and when he came over, I had the Amazon website pulled up and asked him to put in the part and I would pay for all the parts myself right then and ship to his house. Kerry got really upset and said that he just wanted the cash from me for the parts and then just walked out of our house because I declined to give him cash up front without any assurance that he would order the parts we needed. I couldn't understand that if Kerry wanted me to pay for the parts why wouldn't he let me make the payment directly to Amazon. I was concerned that if I paid him for the parts up-front that I would never see him again or the parts. Kerry works out of his house and doesn't have a shop. Kerry said he would have to borrow a trailer from someone to pick up my lawnmower. Curious that he doesn't even have a trailer to use. Kerry looked very unprofessional. He didn't have a shirt on and when he was examining our lawnmower. Kerry was smoking all of the time. Very unprofessional. Quite a few other reviewers made negative reviews about Kerry and Spicewood Lawn Equipment Repair that could be considered before hiring Kerry.

He also did not fix the oil leak, which was the main thing he was supposed to fix besides doing a…read moretune up...but he says he "changed" the oil. I went to mow, and there was oil leaking all over the back of the mower. He also refused to give us a line-item receipt or a receipt of any kind. This guy is not to be trusted.

My intent is not to be malicious, but this is 100% my honest review of my experience. If you had a…read moregood experience, awesome, but this was mine. If the owner replies to this review claiming they have no record of working with me, it is a lie. Here is the reality of my four-month, $1,400+ experience with Mowers And More. It started in April with a $210 diagnostic and a $500 PTO clutch replacement that did not solve the issue. They then said I needed a wiring harness. What followed was a frustrating series of delayed appointments. I was incredibly patient and accommodating through all of this, including reschedules for when the owner was hospitalized, and another time when they had to reschedule and couldn't show up because it was very hot that day and they got overheated at their earlier jobs. When they finally showed up weeks later, they realized they forgot to order the necessary PTO switch. They hadn't checked their inventory and blamed an 'AI ordering system' instead of taking accountability. Worse, during the install, they actually blew a solenoid, leaving my mower completely dead and unable to even crank. They had to make another trip just to fix the solenoid they broke. Literally before this entire ordeal, my mower cranked up just fine. Sitting idle for months waiting for their delayed repairs is more than likely what contributed to the fuel issues, not the 'wrong gas' that the owner later tried to claim. During that visit, they drained the fuel system, put on a new filter, and got it running on starting fluid just long enough to claim the PTO worked. They told me my carburetor was 'gross' and that I needed a new one. At this point, I was completely fed up. I told them I would just handle the fuel system myself because I wanted them gone. I never intended to not pay them. However, I clearly communicated that I wanted to get the mower running first so I could personally verify their electrical work. I couldn't just take their word for it. Instead of being understanding, he claimed, 'We did the work you hired us for,' and demanded the $720 final payment for a machine that still wouldn't stay running. I held my ground and refused to pay until I knew the machine worked. I am not a professional mechanic, but I took over, put on a new fuel pump, cleaned my old carburetor (I didn't even need the new one they claimed I did), replaced a single fuel line to the tank, and boom, it fired right up and cut the front yard perfectly. Only after I got it running myself did I go ahead and pay the invoice in full even though I feel like I shouldn't have, just to wash my hands of them and close the account for good. The owner likes to brag that they just won a local repair award. When confronted about this terrible service, he made excuses about how hard the parts supply chain is right now and claimed I 'have no idea' what it is like to run a "repair" business. It is incredibly ironic, especially when my entire career has been building companies in Home Services and Tech. The reality of running any business is that backend logistical issues happen, but it is your job as an owner to manage that chaos so the customer doesn't feel it. Save your time and money and find a true professional.

I would not recommend this business. They charged a fortune and did not fix the mower. The mower…read morenever ran properly after their work. During the first mow after they "fixed" it, it ran very, very rough. On subsequent attempts, the mower continually died and I was not able to cut my lawn. I paid close to $500 dollars and the mower was never fixed. I don't have extra money to throw away. They really created a hardship for me.

Took almost 6 months to diagnose a repair on a small pressure washer. Never returned phone calls…read more Go elsewhere.

I brought in a EGO self propelled with a wiring harness issue. They diagnosed the problem quickly…read moreand had it returned within a few days. Sherry was great at the front. She even asked to help unload my mower since I'm old. Thank you for the great service

As a recovering engineer who thought I knew what to rent, I got the wrong heavy duty drill and bits…read morefor a job, when I returned and explained how it was not working, they replaced the rental with a different tool that worked perfectly.

great expert customer service, Shaun recommended a flooring machine I have never heard of for my…read moreproject. It was the best. thank you Shaun

He repaired our pressure washer. Great Customer Service and he is an Awesome person. Thank you!!read more

Wanted to share my experience with this business. I give it a five out of five. I was having issues…read morewith my lawnmower and weed eater. I found this little business online and called. They answered my questions, explained everything to me, so I went ahead and took my equipment. The location is easy to find, clean, and organized. The mechanic was courteous, professional, and very friendly. They repaired my equipment in a very timely manner and prices were reasonable. I really appreciated how they explained how to care for and maintain my equipment. I loved how they responded to my text messages, and phone calls so quickly. I highly recommend Old Timer Repair to anyone who is looking for someone reliable to service their outdoor lawn equipment. What is really cool about Old timer is that you can also purchase lawnmowers and other various small engine equipment. Cash is accepted and debit/credit.

1) Spoiler alert - Rayne worked a miracle on my 40+ year old mower!…read more2) You can do the mobile repair route, but I didn't want to wait around for good news or bad news, so I drove out to 9680 Old Lockhart Road in far south Austin. Don't be put off by the rural setting. Rayne's a good dude and will work with you. 3) Rayne discovered I had a broken starter recoil spring. He didn't have a replacement but, since the break was near the end, he reconstructed the end to work. He put the starter mechanism back together and installed a new rope. He pointed out that my old rope was too thick and made starting hard, thus putting more stress on the spring, which likely was a factor in it ultimately breaking. 4) Rayne made sure I knew how to pull the starter cord. Yes, there is a right way and plenty of wrong way. 5) I spent an hour with him. His labor and a new starter cord cost me just $20! It definitely was worth my time to drive out there and work with him.

Rayne does a great job with my old Honda mower, and I will refer my friends and neighbors to him as…read morewell. He took the time on a very hot day to give me a crash course and teach me things I could learn to do myself to help keep it running well. I trust his expertise and years of experience. A nice, honest repairman who knows his thing!

I dropped off my e-mower at Cyrus and told Craig that it won't run, didn't ask about cost etc…read more since this is a new service area. He found and fixed the electrical short but also did every repair task he could think of, including pounding the nicks and dings in the blade and made it razor sharp, tightened nut and bolts all over and showed me some parts that are still working but will need replacing sometime. All this for a very modest fee (I would have paid whatever he charged since my lawn was getting long). He has great reviews and I can see why.

Great service and excellent work! Personable and thorough. We found them online... use them!read more

SSGE , Alvin TX, acted like a teenager wrt aftersale service. The first time I called SSGE was when…read morethen was an alarm on the system, ( a year after install) and they refused service!!! The reason per SSGE, was that there was dispute during install. During the sales process, SSGE had told me that HOA approval was NOT needed. Right after installation, the HOA wanted to remove the generator, and it took me 2 weeks to sort out the issue. I paid SSGE the second half of the payment in full only after the dispute with HOA was settled in about 2 weeks.Is that a good enogh reason to not provide service?? I had to call Generac's head-quarters and they helped me trouble shoot the alarm on my system.

I contacted Jacob Feb 2023, had it installed about 3 months later, and throughout the process Jacob…read moreand his staff were great with communication and keeping me informed on the next steps. After it was installed I had a question and Jacob came out to check out the system. I'm very happy with his work and recommend him to everyone.