Only option in Fredericksburg and I think that's the only reason there in business. Internet has…read moregone out countless times since being a customer. Tech support is good and comes out relatively quick, but billing and all Other aspects of customer service are bad. They "upgraded" me to a faster internet without my permission and upcharged me as well. They told me it was fixed 2 times already and I am still being charged for a service I didn't ask for. It's been 3 months of this. They've placed the difference of price on my future bill so hopefully it will be fixed in a month.

What we pay for is 200 MBS internet service. What we get,... is regular interruptions of service,…read moreslow service and constant excuses. No one ever offers a discount or refund. Lousy, LOUSY business!

FRONTIER EMPLOYEES LIE THROUGH THEIR TEETH!!! The salesperson came to the door, promised I could…read morecancel in 25 days if I wasn't happy. We had connectivity issues from the beginning, and after I requested service, the technician never showed up to his appointment. I have a screenshot of the customer service rep backing up the salesperson's promise, and Kirk, the supervisor, refused to honor TWO employee's promises when I called to cancel. He said that the promotion wasn't good in my county, the county in which they came to my door! They will charge the first month's bill, a disconnection fee of 94.79, and the equipment return fee of $50. GOOD RIDDANCE.

If I could give more than 5 stars I would. During the serious storms we had in Ingram recently my…read morehome was struck by lightening, "frying" my modem and causing other problems with the internet. I called C/S, after hours and on a Monday holiday, talked to the representative, who was friendly and most apologetic. Don't know why he apologized, unless he sent that lightening bolt! Much to my dismay this morning not one, but two trucks came to my home with repair crews at the ready. In no time, with no problems, I was back online. HCTC YOU ROCK! Wisest choice I made was switching to HCTC. Wish I had been that wise with other choices in my life, but that's another story! You have a loyal customer forever. Just keep doing what you do best. . . .providing fast, reliable, internet service.

2 years I have been fighting with this company! We pay our Bill's yet never get service promised!…read more We are hardly even home to use it, but when we are and we sit down to watch tv or my kids try to do homework on the internet....it is buffering...unavailable...slow....not enough bandwidth....the list goes on and on! I've called, they have come out, they have tested things...still my service sucks. I'm pulling my hair out over here!

Texas Data gives the best and most professional customer service I have ever experienced. Kyle with…read morecustomer support is always knowledgeable about the system and can solve any issue over the phone. I higlhy recommend Texas Data as they make me feel like I am their only customer!!! Great job guys!! Gary Paleface Feed, Spicewood

From the owner: Reliable high speed wireless internet for the Texas hill country!read more

Horrible customer service. Spiked my bill from $45 to $90 without prior authorization.read more

Poor internet connectivity - drops the connection consistently. Extremely difficult to cancel…read moreservices as well.

I contacted this company to come and run cat6a and cat6 for some network gear and PoE cameras. I am…read morevery happy with the results and will most definitely be contacting them again for any next work i need done. The work was exactly what I asked for and the final result is very clean.

Fusion saved me a ton of time and effort by racking and configuring my UDM Pro, PoE switch and…read moreinstalling APs throughout. Everything worked perfectly. I will rehire them for future work.

My husband and I recommend HILL COUNTRY WEB strongly because of their excellent service, their…read morequality of signal, their value and good pricing and their attention to details and response to questions. Everyone at HILL COUNTRY WEB makes them an excellent choice as an internet provider. We completely recommend HILL COUNTRY WEB. Susan & John M. Spicewood

We moved into a rural area near Bertram, Texas and the only internet provider was Rise broadband…read more The service was horrible and we could barely stream movies! Our Wifi was down more than it was up! We finally decided to make the switch to a new internet provider named Hill Country Web. We are so happy with the great service we received from this company. Our internet is very reliable and fast now! We can stream movies with no problem. We also use our Wifi to call out or receive calls on our cell phones. Bruce Keene, the owner, has personally come out to our house to help us solve a router problem after the severe thunderstorm and flooding in the Hill Country. He got us back up and running which helped us greatly in filing our insurance claim. Thank you Bruce for being a wonderful neighbor and provider of a really great web company.

Johnny!!! Responsive, very respectful of concerns. Showed up more than on time....he worked his…read moreown schedule in order to meet our needs. When he came for the install, he worked long and diligently to optimize our experience! The price is unbeatable! Please consider this company for your internet needs!

This company is amazing! Our wifi went down from storms in our area. I received a text from Zero2…read morethat they would reset our router remotely. I was ask to also reset it from here at home. They got us up and running in no time. It amazes me at the wonderful customer service they have. Thank you so much Zero2.

James came out and installed an outside hard wired line to my outdoor pool equipment. It works…read moregreat! No more crappy wireless connection that makes my OmniLogic crazy! Yay! Thank you!

I had a disappointing experience with this home theater installer. He arrived over 30 minutes late…read moreto the initial consultation with little communication, which wasn't a great first impression. After the visit, it took more than a week to receive an estimate. I also had a few follow-up questions, and each reply took several days, making the process feel slow and drawn out. Timeliness and communication are really important traits for me when planning a project like this, and unfortunately those were consistent issues here. Based on my experience, I wouldn't recommend.