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    Sound Wave Electronics

    3.0 (2 reviews)
    Closed 10:00 am - 5:00 pm

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    2 years ago

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    3 years ago

    They are prompt and do a great job with setup and instructions. Would recommend them to anyone.

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    Astound | Austin

    Astound | Austin

    (510 reviews)

    Astound internet service was installed Feb 6, 2026. On Feb 26, 2026 they had to come out again due…read moreto an error message repeatedly saying "no internet". The the original installer apparently didn't complete the job and neglected a step. On March 30, 2026, I started receiving the same error message "no internet". This went on for 2 or 3 hours before internet service resumed without constant interruptions of no internet service. Yesterday April 8, 2026, at approximately 2:48pm I started receiving the same message "no internet". I rebooted, shut everything down and restarted. It worked for about 5 min before saying the same thing. So I called Astound and was told that I was going to need someone to come out because something was wrong AGAIN! I've only had Astound for 2 months and a technician has been required twice within that time frame. So everything I've heard about Astound appears to be true! Very Dissappointed!

    Avoid this company and their predatory pricing at all costs. They are charging us way, way, way…read moremore than than is reasonable for the insanely low level of service they are providing and when we try to cancel they want nearly 10K in early termination fees. There are much better options. Edit: I contacted customer service prior to coming here. That's where I got through nearly 10k to cancel figure. I don't know how you can justify $500/month for 100mbps service and then charge that absurd cancellation fee, but others need to be warned about you.

    AT&T Store

    AT&T Store

    (16 reviews)

    $$$$

    Just wanted to put this out there. I visited the At&t store here in Fredericksburg to do a simple…read moreupgraded and number change that turned into a catastrophe. How is this place still running? The rep had no knowledge of the "new" procedures, which i learned through the customer care was not correct. I let the rep know all we wanted to do was an upgrade and change the number in that order. She offered me to do a new line of service, which i declined. So she said, well then I'm going to change the number then upgrade. I said fine.. Well...here the hell started. She changed the number and then proceeded to tell me that she could not do the upgrade.We would have to wait 24 hours. ‍ or she could start a new line and we could walk out with a new phone. She got me... we needed that phone, she knew it. She then tells me she can disconnect the old line and wave the 35 dollar charge. By that point I was very irritated and agreed. After it was all done , we waited for her to have the other phone line disconnected , which took forever. So I decided I would continue that at home and take care of it myself. Well come to find out, if i disconnect that old line.I'll be penalized because it came with a promotion on the new line. So she not only lied to me , or doesn't know her position , either way it is costing me. I'm screwed. I did return to the store and spoke to a manager who couldn't help me either. So I can't stress this enough... if you don't HAVE to go in there , don't.

    after waiting an hour to ask question on new phone I purchased week before no one could answer. all…read morenew people who were clueless definitely go elsewhere for help people are unfriendly and not knowledgeable very sad!!

    Sound Wave Electronics - electronics - Updated May 2026

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