Service is all about the profit. Educate yourself on phone technology and know the phone you want…read morebefore you go to this store. They will sell you the top of the line product and make it difficult to exchange or return, no matter what the policy states. Beware of the nice guy (sales bots) act, they use all the tricks in the book. The manager is the worst.

Trey was a great help to us while out of town and needed help with our cell phone. Thanks Trey!read more

I reached out to Fusion to assist in getting my companies network infrastructure up and running…read moreafter finding them as certified UniFi installer on Ubitiquiti's site. Cris worked with me to design a Ubiquiti system that fit our needs and budget and made multiple recommendations to make sure our needs were met without inflating cost. He then outfitted our 12,000sq ft warehouse with Wifi, magnetic door locks, complete camera coverage inside and out, and configured our console, switch, and NVR so it was up and running right out of the gate. During all of this we were actively setting up the warehouse with heavy machinery, racks, and workstations and Cris had no problem working with and around us so there was no interruption in our daily operations. His knowledge was invaluable in evaluating products and general IT configuration. He was always on time and stayed in contact regarding re-scheduling when there were multiple roadblocks on our end - like not having a ramp to get the lift outside. I would highly recommend Fusion for any IT installs.

We contracted Fusion Networking and Technology to install a security camera system at our…read morewarehouse. Two technician visits later, we still have a camera that does not work. The owner's response was to blame us for supplying the equipment -- despite the fact that cabling and installation was their contracted responsibility. When we pushed back and refused to pay in full for a job that wasn't completed, they retaliated by leaving defamatory reviews on our company's own review pages. This is not a company that stands behind their work or treats customers with any respect. Would not recommend under any circumstances.

I contacted Austin Cabling Systems to install ethernet throughout my home. They guided me through…read moremy options, scheduled me out only a couple days from the initial consultation, and got me exactly what I needed. The installation was quick, clean, and professional. The technicians were friendly, knowledgeable, and efficient. Phenomenal job, I'll happily rely on Austin Cabling Systems again in the future.

I strongly recommend Austin Cabling Systems! I gave them a brief description of the network cables…read moreand security cameras I wanted to install in my home and sure enough they did a great job installing it all in an afternoon. Highly knowledgeable and extremely clean work, too.

I had a bad experience with another company. Shawn and Charles from Pick Telecom came to the…read morerescue and saved the day. They were able finish the work of the other company and have worked closely with me to help control costs. They have expertly rewired much of our campus with new data cables, installed new network switches throughout the campus and have fixed our existing damaged phone lines. I would highly recommend them for their A-Class professionalism and quality of work.

It doesn't get better than Charles from Pick Telecom. He is always responsive and knowledgeable…read more If you ever need assistance with your phone system, do not hesitate to contact them. Keep up the good work! - Doug Z.

TLDR: Nate and his crew went above and beyond, diagnosed and fixed the problem. Highly recommend…read more 5+ Stars. Part 1: Internet -We contracted Nate and his crew to install the AT&T Fiber in the conduit going to our network panel. Summary: Fiber was pulled in to the panel successfully by Nate! They saved the day! -The issue began when we tried to install AT&T Fiber but the AT&T tech (who worked really hard) told us that he could not find our black flex conduit in the attic spaces. We asked Nate (owner of Alpha Net Communications) to find the conduit in the attic; he was able to find it eventually after looking through our various attics and there it was coiled in the ceiling after a drop down going through the garage attic. He was then able to pull the AT&T Fiber into our network panel so that AT&T could connect their fiberoptic cable into the AT&T modem/router. Part 2: Ethernet (Hardwire) Cable Management -Nate and his crew tested all the ethernet cables with a Fluke cable tester and toner tester. After testing the downstair rooms, they found and repaired broken ethernet jacks at the wall plates downstairs, identified hidden ethernet cable behind a wall plate in the upstairs area, and confirmed all cables were gigabit ready for AT&T Fiber internet. -They installed our new gigabit ethernet PoE switch, plugged in all the ethernet cables (and labeled them) into the ethernet ports of the switch, and labeled all the wall plates. -They cleaned up the network panel itself and also custom cut the closet hanger rod network panel stretched across the panel so that the panel door could fully open. AV System -Nate and his crew also tested the audio cables and the speakers that were upstairs, downstairs, and outside. They found the volume control for the outside speakers. -They also prepared the ethernet cable (going to TV, going to wall) so that it-alongside the HDMI cable-was ready for the smart TV.

Kaleb G of San Antonio here! I had the pleasure of hiring Alpha Net Communications to wire up my…read morehome with Cat 6A Ethernet! They brought their business enterprise-level experience to my home office with a custom tailored solution for my house. Now we can enjoy up to a 10 Gigabit Internet connection in every room of the house! I appreciate their quality, efficiency, and professionalism. Thanks to Nate, Micah and Steve! TEN STARS!

Tony installed my outdoor TV antenna a few years ago and mounted a TV for me. At another…read moreappointment he hooked up another TV and promised to come back the following Monday with a bracket to hang it. That was about two years ago and although I keep calling and texting, he is ghosting me. Mounting the TV is not that big of a deal for me however, now I am getting lots of "no signal. Antenna not connected or program unavailable" on one of my TVs. Also, for some reason, not able to get the local CBS channel on one of the TVs anymore. Very disappointing he does not respond. Thought I was a good customer as I gave him one of my older working TVs that he said he could use. Time to move on.

This company does a great and professional job! Tony and Gabriel and very knowledgeable.read more

Artcom installed a phone system at our office. Melissa S was a great sales rep and the installers…read moredid a great job! Highly recommend them!

First, It's important to note that when you hire Press8 Telecom you are dealing with good honest…read morepeople that are in business to help companies communicate more efficiently. There's a remarkable difference in dealing with a small local company (with national reach) that are in it to serve. Tamara (wife) Martin (husband) are a remarkable team to deliver a top-notch voip system with all the bells and whistles. Their customer support is second to none. Price is right, system is great. Give Tamara a call and she'll work hard making sure you have the best voip system and phones that your company needs. In the Austin area, Martin will come to your office to install and train. I especially like getting a recording sent to my designated email after every call. It's also a great way to monitor how busy your office is on a given day, if you clear the emails as read at end of business day. Tell them Matt at Peace Frog recommended on Yelp. ;-) Go for it!

We have been happy customers of Press8 since the summer of 2012. Migrating lots of existing direct…read moredial numbers into our own purchased VoIP equipment and getting it all programmed and set up was a challenge, as expected. Our competent but technically inexperienced CEO (yours truly) needed lots of hand-holding to get it all done, which Martin Field provided patiently and expertly. Once set up, there have been few minor problems. More importantly, the sound quality in HDvoice is great, the monthly cost is highly economical (and simple to understand) and the service when needed is top notch. We are a small family-owned Texas-based business that delivers service better than the big boys; it is nice to to business with similar companies that have the same approach! Press8 is high on our list!

We got our office phone system over ten years ago. It still works great. Tim made sure that our…read moresystem allowed for growth and new technology. Customer service is great. If we ever need to upgrade, add phones or move I will be calling them. The installation was so easy and they left everything so neat and clean you couldn't even tell anyone had been there. Very nice and surprising because most of the other equipment installers or contractors I have used leave a big mess.

From the owner: Digital Telephone Systems Wiring…read moreDigital IP Systems True Hosted, VOIP and Hosted Hybrid Systems Cabling Dictation & Transcription Services Speech Recognition Technology