Called Mr Martinez on a Friday, his tech came out that afternoon , analyzed the problem…read more(inoperative central A/C, 100 degree heat that day) and ordered a new motor. Motor arrived late Tuesday, tech Jesse arrived from Kerrville here to Junction before 8AM Wednesday. Completed job in two hours, noted old motor still under warranty. 100% professional work in every way, administrative and mechanical. Thanks, John

This is the most reliable A/C and Heating company I've ever dealt with. No matter what short…read morenotice I have given Mr. Martinez, his company always makes a 100% effort to get to me ASAP, which he does for everyone. I use Air by Martinez for my business and home. Short story...I had a 14 year old English Bulldog, who was very ill, and my A/C went out on a hot summer night which bulldogs don't do heat at all! Mr. Martinez came and temporarily fixed it at 10:00 at night. THAT'S SERVICE! Thank you Air by John Martinez

Hill Country, Texas home. Built recently with some challenges for AC. Rooms vary in ceiling…read moreheight and one wall of house faces due west and has lots of windows, to take advantage of views of hills and sunsets. Shortly after move-in, I noticed the humidity was running a bit high. Not awful, but more than I was accustomed to, with other systems. Original AC installer was out numerous times and made things better, but not ideal. I wanted ideal: reasonable electric bills, quiet AC operation, humidity 50% or less, as per CDC and EPA guidelines. Never quite got there. Called K&R and DID get there. K&R's office staff, Naomi, Mary, and Elizabeth were very prompt to get service to me, ASAP. Company owner Regan, technician Greg, and technician Ben came out and, to cut to the second act, found the following: * Air intake valve had a loose wire and was probably bringing in maximum fresh/wet air from the outside, with no monitoring. * One main duct line should have been screwed in to the adjoining structure, but was only taped. The tape had failed, and the air handler was conditioning the attic space. The attic is a spray foam attic, so the air handler is supposed to only partially condition that space--as I understand it--to act as a thermal "blanket" to insulate the living space below. * Original company had placed the air handler speed on the highest setting. The air stream was never staying in contact with the coils long enough to condense and evacuate moisture, unless I was keeping the set point at a chilly 70 degrees. Well, thanks to Regan, Greg, Ben and their work ethic, all of this was resolved. Today and for several days, the indoor humidity has been between 43% and 50%, only climbing a point or two above that, when we have a swampy 85% humidity outside, and then the dehumidifier kicks in to keep things dry and healthy. I am exceeding glad I contacted K&R Heating & Cooling.

They saved me from the Texas heat! In spite of a very busy…read moretime of year for them, I was able to get an immediate appointment. The technician arrived promptly and diagnosed the issue professionally and fixed the problem swiftly. And without up charges! I would highly recommend using this company.

When our AC went out on a holiday, they were there for us. They came out and got it running so we…read moredidn't miss our vacation which was to start the next day! Great service! Great people!

These guys do great work, when they show up. I can't count the number of times they told me they…read morewould be there to finish the job they had already started and no-showed. I waited for 20 months for them to complete my kitchen that as I said, they started and kept promising to be back to finish and wouldn't show. The work they did was great but you will definitely get someone else to do it faster!!! They do NOT care about customer service either which is a huge problem and should have been evident from all the broken promises.

Had a clogged drain on my AC system late one evening. Tyler came and fixed it almost immediately…read more Very reasonable pricing! Would definitely recommend him for all AC and heating needs! look forward to using him again.

From the owner: Sensible HVAC in Kerrville, TX, offers expert HVAC services for residential and commercial clients…read more Our certified technicians specialize in installations, maintenance, and repairs, ensuring your systems run efficiently year-round. We focus on energy-efficient solutions to enhance comfort and reduce costs. Trust Sensible HVAC for reliable and professional climate control solutions.

I called this company to see about getting repairs done to my air conditioning unit. No one…read moreanswered, so I left a message. My call was never returned, and my problem still continues. If that is how this company provide customer service, then they have absolutely no business being in business.

I called this company 4 pm on Saturday when my ac stopped working. I chose this company one because…read moretheir website states that they have no overtime charges and because they were the first ones to call me back. When they called me back to do the services they said that there was an overtime charge even though there website clearly states that there aren't any. When questioned about it, I was told that the website was under construction and that there is in fact an overtime charge. When the gentleman got here he didn't let me know who he was, i had to ask if he was here to fix my ac. I basically had to pry any info that I needed from him. He fixed my unit and I had to ask what is what that needed to be replaced he never told me anything unless I asked him. When it came time to pay for the services I was told that they would call me Monday since I was paying by credit card. I recieved the call Monday and was told that there was a $7 fee to process a credit card ontop of the overtime fee that we shouldn't have had to pay due to false advertising. I will not be using this company again in the future and do not recommend them.

We needed to get a new HVAC system for our home. Jerry and Alex were the team assigned to replace…read moreand install our new one. They were efficient, professional, and did an outstanding job from start to finish. Cleaned up after themselves after the job was finished. I recommend State Aire for any AC issues.

I'm an HVAC Manager with 20+ years as a technician. My wife and I just bought a house in the Hill…read moreCountry with a brand new unit installed by a fumbling idiot (as near as I can tell). The house came with a home warranty. When the unit broke, the home warranty company wouldn't let me fix it myself. I wouldn't get reimbursed for anything if I worked on it. I called around and spoke to different contractors, but the owner of State Aire was the most knowledgeable contractor that I spoke to. More importantly, he had the same philosophies that I have as a manager. I was happy to see that translate through the work of his technicians, specifically Mario (pictured). He performed a textbook TXV replacement. He used the manufacturer's recommended procedures, top of the line tools, and exhibited solid industry knowledge. I'm probably one of the most discerning HVAC customers that one could imagine and State Aire met and exceeded every expectation I had. I might even be dropping off a resume soon.

I am so happy with my decision to call James. My HVAC relocate/recondition was completed on time…read moreand within budget. James was always easy to get a hold of and offered many options for what I needed done. Kudos to you James, you are the perfect example of what a mechanical contractor should be.

From the owner: James E Rector A/C and Heating is a full service Air-conditioning and heating company providing…read moresales, service and installation. Residential and Commercial. We service all brands. Financing options are available. We sell Lennox and ComfortMaker and LG products. Reasonable rates! Call me today for the Best Air Conditioning and Heating service, Serving Kerr County, Fredericksburg,Comfort,Center Point,Ingram and Bandera.

We were in an RV Park in our Class A and the shower drain was leaking. Every RV Repair place was…read morebooked solid as there was a deep freeze and pipes were bursting. We knew exactly what the problem was and where. Two Plumbing Companies turned us down saying they don't work on RVs. Bosworth asked us to send photos to see access, measurements etc.. They came out and fixed it for us. They went out of their way to get us in at the end of the day. Excellent Service Above and Beyond!! Can't tell you how much we appreciated it as it was three days before Christmas when everyone would be closed! Again, we can't say enough about how grateful we are for their flexibility and willingness to go the extra mile to help us out.

absolutely the worse i've ever dealt with! these sob's are pure crooks. half ass shit, incomplete…read morework, end up costing you a fortune to fix their fuck ups. do not ever, ever use these idiot's. they should not even be in business. law suite coming.