If I could give ZERO stars, I would…read more When I called, the driver did not confirm my address so of course I watched him drive up to the wrong house, and started honking repeatedly instead of calling or coming to the door to ring the bell. So the neighbors were disturbed by the continuous honking in the early morning. Not only that, but when I called the main line to let them know that they were at the wrong house, the person who answered was not the driver and was EXTREMELY RUDE and hung up on me when I asked them to call their driver. He gave me the driver's number to do his job for him. Hello??? Why should I be doing your job? And to top it off, the driver was very late upon arrival and made excuses. He tried pointing out that a car on the highway being pulled over was his reason for being late but there was NO TRAFFIC on his side of the route. DO NOT USE THIS COMPANY IF YOU CAN HELP IT. Try and get a ride from someone that you know because this company does not deserve even a penny for their services.

I requested a ride from Port Angeles to Sequim. The driver was late picking me up. Then he…read moredidn't bring any device or machine to accept my payment. He took me to where he thought was my bank to obtain the cash. They changed the name. As we were driving, the amount of the trip went from $50 to $65. Then in front of my house he wanted me to go in and get a check. Just be aware of these disturbing practices before you call them.

We booked round trip airport to pier black car service for our large group. QTC tracked all our…read moreseparate flights so we never had to update them. Their drivers were professional and their vehicles were spotless, they even had little waters for us. Our tour group of almost 50 used them for motor coach service and we liked them so much we even booked a private day tour out to Mt. Rainier. My mother-in-law, has mobility issues, so the driver would pull as close as possible and even arranged wheelchair service for her when we arrived at Crystal Mountain! They had full knowledge of all the local Seattle neighborhoods, history and the flora and fauna. It was super interesting and the driver was friendly and so nice. One of the best parts was knowing that Quality Town Car can arrange our ground transportation around the world through their affiliate program. One phone call, email or website visit sets you up in style. Plus, it turns out it is a female veteran owned business! We had such an overall fantastic experience with QTC that we wanted to share it with our online friends and community.

Extremely unprofessional and unreliable…read more I had a terrible experience trying to book transportation with this company. Over the course of four days, I was given four completely different SUV price quotes, each time blamed on a "system" or "technical" error. The rates changed repeatedly with no clear explanation or accountability. If a company cannot consistently generate an accurate quote, it raises serious concerns about their ability to deliver service on the day of travel. This process was disorganized, frustrating, and a complete waste of time. I ultimately cancelled the reservation and would not trust this company for any future travel. I will be advising others to avoid them as well.

Good communication and kind staff, good rates, effortless experience. Would book again :)read more

I hired a ride for my cousins that were flying into Seattle from St Louis…read more After reading the reviews and getting quotes, Walking Platinum was most impressive. This company is the BEST! If you want to impress your guests, ride in style and have the most professional driver(s), call Walking Platinum! I will always hire Walking Platinum in the future, and will recommend them to everyone! Thank you Jason for your amazing service! Patti

We got a hummer limo to the airport. It was a very nice limo. The driver was great. He was on time…read moreand even was patient with us when we were running 15min late. My only complaint is that I was quoted an amount and he tagged on $17 extra when we went to charge me which I'm assuming was because we ran late but it would have been nice to say that to me rather than just put it on the charge. I saw it when he charged me but he didn't say anything and again I figured it was due to us running late. Otherwise I would recommend. And I would use them again.

My wife booked a stretched hummer limo a month in advance and less than two hours before the time…read morewe were to be picked up we had a call saying the limo had broken down that morning and all they had to pick us up with was a party bus. They offered to discount the bus by fifty dollars but that was the normal price for the party bus anyway!! After several frantic phone calls and some negotiation we eventually had to settle for the party bus at regular price. They had us at their mercy and they knew it. The woman we talked to on the phone kept making excuses, giving us the runaround, and not helpful at all. The party bus showed up on time driven by a nice guy named Dave. While Dave was pleasant and professional the party bus was anything but that! Lighting was falling off the wall, the air conditioner didn't work AT ALL, (it literally blew hot air the entire time) paint was bubbling on the ceiling and the ride was both rough and noisy. We kept asking for the air to be turned on or up and the response was "It may start working when we get to the freeway." Thirteen of us were squeezed in to this hot, noisy, uncomfortable black bus on a hot day. The driver was already smelling from the heat while the rest of us were sweating our socks off. I was genuinely concerned for the health of our elderly parents. Finally made it to our dinner cruise in downtown Seattle and had a fabulous evening. Per our arrangement, the owner of the company picked us up in the "now repaired" hummer limo. It was very nice inside and made us resent the party bus even more. However, once underway we found that the air conditioning didn't work correctly in this limo either. Although we had partial air and it was now night time, some of us were uncomfortable. The interior lighting was intermittent, also. Part of the way home the driver had to pull off the freeway because the headlights quit working. We sat in a parking lot while he and one of our group worked under the hood for a while and then finally gave up. We drove the last half hour with no headlights on backroads. Of course, it was just a matter of time before we were pulled over anyway. Fortunately, the police officer was understanding and we finished our trip home. Now, I'm a reasonable guy and understand things happen but there is no excuse for poor maintenance and shoddy equipment. The company and driver knew the air didn't work in the party bus (at least he got to roll his window down) and you had to be dead not to hear the transmission grinding and slipping. The party bus was a junker inside and out. I am honestly surprised we made it from South Everett to the Seattle waterfront. We tried to get the company to discount or comp us for the all the stress and discomfort we were put through but they were adamant that we pay full price and even had the audacity to add a $120 tip! At that point we gave up and chose to accept the inevitable. It wasn't worth ruining our evening over. It was the one sour note in an otherwise fabulous evening and birthday celebration. While the driver and owner were very nice, I would not do business with them again.

It was so professional and fun from start to finish! Horly was an amazing driver and made the…read moreevening perfect--thank you!

So much fun! I booked SRTC to drive me and my friends to dinner for my bachelorette party night and…read moreit worked out perfectly. Booking online was very quick and easy, i received a confirmation email, an email/text the day of, and they arrived on time. When we were ready to go, they hooked up our iPhone to the speaker and off we went. Smooth ride, driver took great pictures for us and was super patient. Definitely recommend!

Used them to take us from SEATAC to the hotel in Bellevue, and the following morning from hotel in…read moreBellevue to Pier 66 in Seattle. Both drivers provided prompt, courteous, and excellent service in a very nice town car. Company was also very accommodating when we changed the pick up time to the pier. And this change was made at 10:00 p.m. the night before. Communication was great. Their price was very competitive with taxi's and Uber. It was June 18-19, 2026, the week that the World Soccer Cup was taking place in Seattle. Very happy I found this company.

Coming home from a cancer treatment at Swedish and really needed to feel I could count on the…read morecompany and the driver to get me home. I had had horrid wxperience with a cab driver who was NOT driving his own cab & all his records were on sheets of paper on dash He demanded more and stayed in front of my home for quite a while after he dropped me off Scary

We always use ABE for our airport transportation, but this week for the first time, we utilized his…read moretown car service for a dinner reservation. What a great experience being picked up at our north Seattle home, and driven to a restaurant in West Seattle during the busy World Cup time. We arrived all relaxed to meet our friends and for the return trip home, there were no worries about driving after enjoying drinks with dinner. As an added bonus, Abe planned ahead by bringing a step stool, making it a snap for me to get in and out of his comfy Chevy Suburban. Thanks Abe! We look forward to using this in-town service again!

These guys were great. On time, helpful and courteous. Unfortunately we had some crossed wires…read morewith two flights arriving and them needing to wait a bit but they were very professional and solved the problem quickly. I appreciated that because it's not just when things go right but how they pivot when things go wrong (on our side).

My experience: 1) Went to their website and filled out a…read morerequest 2) Called later to adjust pickup time, person answering phone confirmed the change (BTW, only time they ever picked up the phone) 3) Due to changed flights, need to change date & time for ride. Left 2 messages with them and asked them to call me to confirm. They never did. Should have been suspicious in that their answering machine didn't state name of business but simply said "Hi" 4) Next day, after I never heard back, call and left message to cancel. 5) That same day (day of original reservation) got a text FROM ANOTHER COMPANY confirming I wanted to be picked up at original time on web form request (not the changed time that had been verbally confirmed) 6) Declined stating I had tried several times to change and then canceled. This may have been a "business" previously, but now appears to be only a web site that redirects requests to another company and likely gets a referral fee. Avoid

Booked a 5:30 am ride to the airport on June 27. No sign of a car. Called the number. Mailbox was…read morefull. Sent an email. When no one showed up by 5:45, the only way left to make my flight was to drive myself and park at the airport. Avoid this company at all costs!

Park and ride for buses and carpools…read more Clean parking lot and haven't heard of any break-ins or issues. Buses arrive on time. No restrooms or other services here.

Best airport to fly in and out of! Small, so check in and TSA is quick. No walking to your gate…read morebecause it's right there! Once through TSA you would think you were in the lobby of a beautiful grand hotel! Beautiful seating and fire places! Very restful!!! There is a restauant and bar. They have a paid parking lot.

Great service. Great communication. Super clean. Also helped and scheduled bride/groom wedding…read moredeparture. Can't wait to use again.