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    Sound Man

    2.3 (9 reviews)
    Closed Closed

    Services - Sound Man

    Auto electronics installation

    Auto electronics repair

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    Best Buy Medford

    Best Buy Medford

    (145 reviews)

    SHANE!! hes the guy to go to! i was looking for a specific Alienware Monitor and he seen i was…read morelooking for help and Ran Over to help. took a couple of minutes but we found the box up above, and he wheeled over the ladder to assist in the sale. he had a great personality, enthusiasm, and didnt quit looking till the product was found. back n fourth, that man made sure we found what i was looking for. im truly thankful to have met Shane and that man deserves a solid raise for going above and beyond. ever need a job reference, i got you buddy!

    I am going to have a heart attack if I have to go through the AI one more time. She is a "B". I…read morehad my debit card used for another person's repairs. They charged my card and had someone else's computer taken care of then he canceled his membership. I have been trying to get this taken care of with customer service for 4 weeks and I cannot get any resolution. Plus the AI screens all calls and then hangs up if she dosen't know what to do. I had my debit card used to pay for someone else's computer. I then paid for my membership with my credit card so I can get my computer. My membership was not paid. The manger told me that he would credit me because he was canceling my debit card payment, so I paid with my Discover Card. So now I paid them twice. I talked to 3 different people in Customer Care. Lucky if the AI gets you there, she patrols all their calls and decides which one she will let through. So I got my credit card debited. I still have a membership payment showing on my debit card but am told that I am not a paid member for the Geek Squad. You cannot get in touch with the store unless you go through the Telephone Police. I am frustrated. They were going to escalate this problem twice, but so far nothing has happened and we are approaching almost a month. After this year I will find someone else to do business with.

    Sound Man - electronics - Updated May 2026

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