utstanding Quality and Honest Service!…read more If you want the job done right with high-quality precision, this is the place to go. The customer service here is top-notch, and they genuinely stand behind their work. Any issues after the job is completed? They'll fix it at no cost--no runaround, no hassle. I don't know why some people leave negative reviews, but I can tell you firsthand that a lot of complaints seem to be about things out of the store's control. Having had stereo systems installed everywhere from Los Angeles to San Francisco, I was more than surprised at the level of quality I received after moving to Klamath Falls. The prices here cannot be beaten, and unlike other places that rely on slick sales tactics, these guys are upfront and honest. They tell you exactly what you're getting, and they follow through 100%. Don't be fooled by the usual sales games at other stores--this is where you'll get the best work at the best price. Highly recommended!

Although I haven't had any dealings with Doug, Rafa, Cody, or Jordan or Soundman for that matter it…read moredoesn't take a genius to figure out these guys are legit. I've been in and around car audio equipment and installs for as long as as I've been in love with cars, which is close to 20 some years. Doug and crew are masters at their craft and love what they do and it shows. Under the humor of it all lays a serious team that knows their shit and will think and do things outside the box that most serious installers would never think of doing and in turn produce some of the most unique and innovative installs I've ever had the pleasure of seeing. Keep it up and never look back guys. You're following in the footsteps of your dad which was a god amongst men. I'm proud to know you guys carry the torch of serious car audio enthusiasts throughout the us.

Super knowledgeable, customer service and installation is top notch! Highly recommended them.read more

Randy helped diagnois the issue with our radio super nice and helpful. He checked the electronics…read moreout and was able to tell us exactly what the issue is

These guys are the best around. Great friendly staff that gets the job done every time. I have been…read moregoing there for my kids BMX gear and now that we have dirt bikes it is the only place I go. Fair pricing on items and if it's not in stock they can get it. Bottom line this is the one stop shop for many needs, don't waste your time ordering online go to Zoom.

Took my rim off at home and brought it in because I don't trust these bike shops with my machine…read moreand I'm new to the area. Twenty bux sounded fair to mount my new tire on my rim. . . I went to get it the next day after they said I needed to leave it with them rather than just wait for them to mount it. ?? Went to pick up.. after paying an additional 20 to balance it I noticed that the weights they used were incorrect for my wheel. They swore up and down that I was wrong and the weights were "the right ones". Well, I paid and left only later realize they had marred my rim with the incorrect weights by pounding them on!! I don't know about anybody else but this is exactly what I was looking to avoid! By the way... a tire changer is only $50 at eBay... I recommend! Disappointed... hope they see this and refund me... Glad I kept the bike at home too...Steve.

Don't ever use their Geek Squad. The worst customer service experience ever! Been trying to get a…read morerefund for a cancelled service call and I'm just getting the run around. It's been over 2 weeks and still no refund. Had to wait on hold for over an hour just to talk to someone. Pathetic. This company better review their customer service process because it really sucks.

Whoa packed store. I must have been mildly insane to want to go into this store for a Black Friday…read moredeal the day before Thanksgiving. Yes. Yes I was. The lines were SO long. And I was there for one thing and one thing only as it could only be purchased IN store. Oh great. I had NO idea where I would find the Nintendo Switch OLED Mario Kart 8 pack for the special price. I walked around for a while and finally found an employee near the system. He said that I couldn't buy it there, didn't need a tag I just needed to go straight to the register and they'd figure it out. With everything I saw, there was only one left. So I booked it. The line was so so long but it was FAST. I got to the register and all was good!! Got my Switch and got out! Thanks for the quick and efficient experience!

Extremely unprofessional. Although there was a credit card sign in the window, he insisted I pay…read morewith cash. He told me if I didn't have cash. He would take the battery out of my car until I came back with cash. Very much out of alignment with a Christian music he was playing. I felt very uncomfortable since he had my address with all of my paperwork.

Art installed my window tint on my van and did an awesome job! You wont find a better locally owned…read morewindow tint specialist and car audio business! Art and his team were both knowledgeable and professional. I look forward to having him install my truck backup cam as well! -Brian

such fast and reliable service. I highly recommend these guys. great pricing and even better…read morequality and customer service!

We found ourselves in Weed, 800 miles from home, with a serious power steering leak. Somebody at a…read morelocal business recommended Rick as the only person they *would* recommend. Rick found the problem, repaired it using some hose and clamps he had in stock, and had us on our way in under an hour and a half. He advised us to replace the oil filter, too, since that was what the power steering line had rubbed against to cause the leak in the first place. We even got a ride down to Napa auto parts to buy the filter! This repair had nothing to do with alarms or car audio, so it shows the breadth of his expertise. We were very fortunate to have been sent their way. Otherwise, we would have been hanging out in Weed until the following Tuesday, at least. The guys were very kind to us, and I'm pretty sure they undercharged us. We were able to continue our vacation trip and make it home with no further problems. We wish this shop was closer to our home! We'd recommend them to anybody. Six out of five stars.

From the owner: I can find issues with battery drain, or security problems . I can program your keys and remotes. read more