Everybody is very friendly, very understanding of my anxiety and very patient with me, they take the time to explain what they're doing, and I never feel rushed. read more

High Quality friendly & knowledgable staff. I met Dr. Daniel for the first time today. He was positive, professional & answered my questions. We determined a plan moving forward. read more

They provide very high quality care with personable staff, and are great at notifying you before your appointment as well as reaching out if they have an earlier time slot available. read more

it's always a pleasant experience for me. It's Soulsmile. The staff is competent and friendly.

Dr DeClillis and staff were prompt, kind, helpful and really responsive to my care and needs.

Implant failure! A bone graft was needed, not enough bone to support Implant. Now I have to go to a oral surgeon to have failed Implant removed. Think long and hard before you have him do a implant. He said he would refund my money which he absolutely should. Oral surgeons aren't cheap and now I have to pay for his poor dentistry. Not a good way to conduct business. D Yates. read more

I came to see Dr. DeCillis after I had my two front teeth chipped in an accident. I hadn't been to a dentist in some time, so he recommended some fillings and other interventions and made sure to schedule those before he addressed my primary complaint. I probably should have been more assertive in my own care and asked that they address my primary complaint, but I went ahead with their plan. The work they did was good, don't get me wrong. I had two crowns put in and they look and feel good. I just don't appreciate that they ignored the reason that brought me into their office until they had charged me for other services that were secondary in importance to me. I no longer visit this dentist. read more

Very efficient staff. Dr Decilis is gentle and effective at explaining what needs to be done.

You can tell all you need to know about the the doctor by how happy, or friendly the staff are. If the staff smile, that's a real good indicator. Dr. Decillis sets the tone, professional, all questions answered, while the staff assist you with the appointment. **Be sure to ask about the buy one cleaning, get your entire family's cleaned for free! Gotta love that! read more

The whole process was great. I had my teeth cleaned which I really do not enjoy. It was the best teeth cleaning I have ever had. The Doctor was super friendly. Totally recommend them. read more

The waiting area is roomy and nicely decorated. The office is friendly and efficient. The hygienist is gentle and does an excellent job cleaning my teeth. Dr DeCillis is also pleasant and helpful. read more

I just had my first visit with Soul Smile and I would recommend this office to anyone. Everyone in the office was very kind and professional. Dr. DeCillis is also very kind and spent a lot of time answering each question I had. read more

Great dentist office to get all your dental needs taken care of. Dr Dan and Ashley and the crew out front are courteous and friendly and most importantly very efficient. read more

I chose SoulSmile after viewing their website. They were close and seemed rooted in the community so I made an appointment. One year, three replaced crowns, and two cleanings later I can only say these folks have exceeded my highest expectations with their thoroughness, professionalism, and efficiency. Everyone from the front desk to the hygienist to Dr. Decillis does their job expertly. Their covid protocol is outstanding and there is NO waiting. And if you go, you'll love the sunglasses. read more

I had my first visit today and am very relieved to have found a great dental practice here in Ashland. Everyone was very thorough, extremely kind, professional and caring. I felt completely at ease and cared for. read more

My sister and I have lived in Ashland for several years, and in that time I have had an implant and several crowns done at Soul Smile. Dr. DeCillis and his staff are extremely helpful, friendly, knowledgeable and professional. At my recent visit, I had an old crown removed, a cavity cleaned out, a fitting for the new crown, and the new crown installed, all in one day. Their in-house lab makes the crowns on the spot, so no need to wear a temporary and wait several weeks for the permanent crown. Going to the dentist is never fun, but I actually look forward to my visits there. Such pleasant staff, and I always know they will do an excellent job. Thanks guys! Another great experience. You rock! read more

Needed a molar pulled & was able to get in within the time frame I needed. Dr. Decillis & his entire staff are all just amazingly good people; so kind, caring & they listen (critical quality). Turned out I needed 2 teeth pulled! This dentist is so good I didn't realize he had pulled the first molar; totally painless! The second took a bit longer but not by much & only felt a little "pulling" sensation; efficiency plus. Great visit! Totally pleased. Highly recommend Soulsmile for all your dental needs. read more

Staff is great. Personable and knowledgeable! Love the doctor!!! Took great care of me and my husband!! read more

My wife and I go together. Ashley and Sam are the very best, caring and professional hygienists, and Dr. Decillis is thorough and conscientious. Going to the dentist is always a great experience at Soulsmile. read more

I along with my two boys have gone to Soul Smile. The care that we have gotten has awesome and amazing. Even with a simple teeth cleaning they are very thorough in their procedures and explain everything to us in simple terms. My oldest son who has Autism had to have his wisdom teeth pulled today, it was quite an ordeal. They were very patient and kind with him. Everything went very well. I am so happy to have found a thoughtful and kind dentist! read more

Amazing service. Fast, friendly and thoughtful. Answered all my dental questions for me and my 7 year old in an easy to understand manner. Felt very comfortable and a warm, modern atmosphere all around. Would and have recommended to friends! read more

A thoughtfully planned patient experience. Your teeth need this so why not the rest of you.

First appointment was great! Beautiful facility and professional staff. Comfortable cleaning and the Doctor's review very thorough. Printed out an insurance estimate for future work! read more

I've been extremely pleased with becoming a patient a year ago with Soul smile. They are informative, listen to my needs and do a fantastic job with cleanings and dental care every time. The staff is always Pleasant and kind, and they take great strides in making you comfortable and they are detailed and thorough with your care plan. The office is always clean and they're very informative in answering questions and listening to your concerns. I highly recommend Soul smile. I can't think of another Dentistry I would ever want to go back to after my experience with Soul smile. read more

Great service and very friendly staff. Really appreciate this group of professionals!

The hygienist was great, feel they misled and overcharged me though. Dentists "comprehensive" exam was a joke and added $80 dollars to my total, along with lots of recommendations that were certainly more mandated than recommended. read more

I should mention that some of the older ratings on Yelp were for Soulsmile before Dr. Decillis took over the practice. Dr. Decillis is absolutely a wonderful dentist. He is personable, and thorough with his work. Procedures are never rushed, and as a result the final outcome is excellent. The hygenist was also very thorough, with a light touch, when we went in for a cleaning. All the office staff make you feel comfortable and go out of their way to be helpful. We've lived here in Ashland for over 15 years and have not been able to find a decent dentist who is competent and does not try to sell you services that you do not need. We are so glad to find Soulsmile. read more

This dentist office and dentist went above and beyond in their professionalism, there gentle treatments and in supporting an anxious patient-me!! I was very well taken care of and give bid kudos to all the staff at Soulsmile. read more

As of my second visit, there is no longer a hygienist in the office. Instead the dentist cleaned my teeth- not the same as someone who has dedicated their career to being a hygienist. My teeth were clean and it was quick, but I prefer a fully staffed office. read more

Prior to meeting Dr. Kivel, the thought of a visits to the dentist brought a lot of anxiety and apprehension. I even managed to dodge all orthodontic appt as a child and entered adulthood with extreme overcrowding of my bottom teeth. Dr. Kivel is thoughtful and caring. He truly cares about providing long-term care for all his patients and he immediately addresses your concerns and provides thorough feedback and explanations. I am now more than halfway through my Invisalign treatment and I cannot express how grateful I am for Dr. Kivel and the quality of care I receive at every visit! There is no one I trust more than Dr. Kivel and his team and no one I would recommend higher! read more

Dr. Kivel is amazing. My wife and I were traveling through the Ashland area while on holiday. Unexpectedly she had an issue with an implant. Try what we could we were unable to get a hold of our regular dentist. We then resorted to google and found Dr. Kivel. Despite being 9:00 pm on a Sunday Dr. Kivel promptly responded to our texts. He was able to walk us through handling the dental issue with a good bedside manner putting us at ease. If we lived in Ashland Oregon we would switch to Dr. Kivel in a heartbeat and wholeheartedly recommend him to anyone looking for a dentist. read more

I had a great first visit today with Ashley the hygienist and with Dr. DeCillis, the dentist. COVID protocols were fine, and Ashley was thorough and considerate. Dr. Decillis checked me out and I was on my way. It is so refreshing to go in for X-rays, cleaning and a check-up and get just that, and not be pressured into buying a lot of treatments that really have nothing to do with my basic dental care. I believe that their slogan is something like "modern dentistry, classic values," and they certainly live up to that. I am very pleased, and will heartily and confidently recommend this office to anybody. read more

This dentist is the Best place I've been to!! Had infection of eye tooth. They went through everything with me before doing anything!! Very nice staff! Got me in right away and took care of business!! read more

Dr. Kivel did an excellent job! I went to him because I was desperate for help. Another dentist had replaced a filling and did a terrible job. I was in a lot of pain and my bite was off, so I decided to search for another dentist asap instead of going back to the dentist that ruined my filling. The receptionist at Soulsmile was kind and compassionate, and she was able to fit me in that day. After Dr. Kivel thoroughly explained to me the issue, I decided he was the right fit for me as a dentist. I made an appointment for the following week, which he did an EXCELLENT job fixing my filling, as well as doing preventive measures to make sure the filling was less likely to crack again in the future. I'm very impressed with not only his technique, but with the staff and the space. I highly recommend Soulsmile! read more

Don't be fooled by his flashy smile. This dentist trained a new staff member on my FRONT tooth root canal and then refused to place the crown when I simply asked to see the tooth first. His solution was to hide behind the wall and have his front desk manager, a dental technician, take me to the BATHROOM with the tooth to look at in the mirror. Terribly unprofessional. Deeply dissatisfied, especially when I saw they were offering a discount of over $300 on that specific service (probably to train the new girl) and that it was not offered to me. read more

Dr.Kivel and staff do a great job @Soulsmile. I've been going to Dr Kivel for about a year now and I really appreciate the time he takes and treatment options he provides. I would highly recommend Soulsmile and Dr. Kivel to anyone in need of or looking for a dental care in the Ashland / Medford area. read more

If I could give this place 6 stars I would. I felt so cared for, and they went the extra mile in every conceivable way. From the initial reception, to the actual dental work, to the after care, I have never had a dentistry experience that I loved more. Everything was perfect. This is the first dentist I've ever been to that I would actually RECOMMEND. Deepest thanks. I feel so lucky to have discovered Soulsmile. read more

Dr. Kivel did have a gentle touch, but the x-rays and cleaning left me feeling traumatized. Work seemed competent and efficient, but I felt treated quite roughly and insensitively. Had nothing to do with pain, as I have had periodic periodontal surgery and cleanings over the last 40 years, and as painful as some of it was, it was bearable and not traumatizing when treated gently and with genuine responsiveness. Felt pushed to do a much more expensive treatment plan than another dentist said was needed just a week later. They took photos of my teeth and continually displayed what looked like the aesthetically worst looking one on a big screen in front of me while talking to me about a treatment plan. Felt too much marketing technique laid on me and not enough genuine caring to recruit me as a patient. read more

I was actually told, "You're not a dentist" when I questioned a procedure that made me uncomfortable. He also tried to get me to go to someone who would do an implant on my *front tooth* at the same time as the extraction, with no recovery time to let my body heal. If you are someone who advocates for your own best care, you might want to consider another dentist. read more

My daughter and I have been going to Soulsmile for about a year and we have been very happy with their office/staff. We haven't had a dental issue, so no work done other than cleaning, but Dr Kival and his staff are very personable, thorough and professional. read more