This business is a SCAM!! We ordered in October 2020 and still have not received our item. We have called, emailed and messaged the store on both Facebook and Instagram with ZERO responses. All of the MANY phone numbers she has listed are disconnected! Don't lose your money!! She uses a suicide prevention foundation as a front. Her storefront listed address in Fairview Town Center does not exist as Soulfully Boutique! PLEASE SOMEONE SHUT HER DOWN! read more

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People need to contact local news stations in Texas and have this "" business operating fraudulently as a non-profit investigated. I'm sure a few reporters would love to look into this more. Power in numbers. If you go on their Instagram you will see she has 15 comments on a post but when you click on it, you'll maybe see one. That's because people are leaving her comments now and attempt to get the product they paid for and she deletes and blocks them. Take a close look at the accounts liking her page: All paid influencers. If you check out the BBB the business has had an influx of complaints over the past year and is rated poorly. I love how on her page she hides behind her love for Jesus. There's a special place for people who do that and it certainly isn't a five star business, this is a scam plain and simps. read more

Soulfully Rooted Boutique - Purse they are advertising but did not send. - Accessories Near Me - Fairview, Texas

Do NOT purchase!! Every end of the month I have been given a different tracking number a total of 3 now. These tracking numbers never mover past the "printed label" stage. I am now speaking to a "customer service rep" by the name Jaclyn B. but found out that she left a fake review to boost their ratings on here along with others fake reviews on 10/22!!! No company who's legitimately doing business would resort to this kind of activity. read more

Soulfully Rooted Boutique - Accessories Near Me - Fairview, Texas

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I have ordered from soulfully rooted numerous times. Have ordered clothes, coin pouches, hat, jeans. McKina is great to work with! Love small business with big missions. Will continue to order read more

TOTAL SCAM!!!!! Placed an order in August and have been sent two FAKE USPS shipping labels. FRAUD!!!! Buyer beware. I have fake emails from the company. read more

I wish I had read these reviews before purchasing! I bought a purse from the website, received an email it has been shipped and the shipping still says pre-shipment now 2 months later. I've emailed numerous times to no response. I've messaged on Instagram, posted on Instagram, nothing. I hope this scammer is shut down before she steals any more money. read more

THIS WEBSITE IS A SCAM. Ordered something, received a product COMPLETELY UNRELATED. I sent the item back two months ago and now they will not refund me for the products I never received and have blatantly ignored DMs, their customer service email is FAKE, and the owner of the "business" hasn't responded to my email in two months. DO NOT BUY. Look at the way she responded to my inquiries. read more

SCAM!!! I ordered $300 worth of stuff! They closed their shop on Etsy and never shipped my items! Took my money and never responded anymore.

DO NOT ORDER FROM THEM!!!! TOTAL SCAMMERS!!!! I ordered a hat on October 10, 2020 I kept emailing them regarding my order!!! They had tons of excuses as to why I have'nt received my order. They were nasty, rude and condescending!!! I literally could only reach them through instagram messaging!!! They would never respond to emails!! After waiting 2 months they sent me a hat but not the one I ordered. The emblem fell off and the hat was dirty!!!! I reached out to them immediately and they did not respond. I told them I wanted a shipping label so that I could return the wrong hat back and that I wanted a refund!!!!!!! To date they have not responded!!! They are getting my messages because on instagram messaging it shows the message was seen. McKinna the owner is RUDE!!!!!! Now Im learning they deleted themselves from instagram!! I have contacted the BBB and my CC company. Both are investigating and if I have to I will go to a lawyer and make sure this company pays everyone back!!! This is a disgrace!!!! The news should be next!!!! read more

I ordered a hat from them in November loved it so I ordered 3 pocketbooks on December 8, 2020. Two of the bags were shipped , 3rd bag is missing . At first she responded that the bag was backordered now she refuses to answer any emails or requests through Social Media . Be very very weary of ordering any of their merchandise. Bags are an ok quality. They look better on the website. I have reported her to my credit card and am requesting a refund . Very poor business etiquette , especially since we love to support our small businesses. I would rate them at ZERO stars if I could. read more

They have the cutest clothes! The amount of compliments I get when I wear their line is amazing! I am so tempted to buy something new everyday! This company represents something bigger than just selling clothes, but also giving back to the community and talking about a cause that is so difficult for people to understand. read more

This company is fraudulent! I ordered 2 purses from them before Thanksgiving. I did eventually receive a tracking number from USPS and when I tracked it stated my package was being delivered back to sender due to undeliverable address. I called the post office that returned my package and they gave me the address on the package which was close to mine but wrong city/zip code. I have reached out to the company, which you can't call, but they basically say they are going to fix the issue. I went online and read these comments and went on BBB and saw the comments too. Please do not order from this company. My girls were super excited for these gifts. I am trying to get my card refunded directly with bank. read more

This is the worst business I have ever dealt with. Just like all the other stories she will give a tracking number but never ship your order. I ordered from this boutique because I suffer depression and my the idea that this was to raise suicide awareness really got my attention. Well just like all the others here she burned me. She won't message you back and when she does she pretends to be customer service. She will give you different ship dates and none are authentic. Steer clear and do not order from this boutique if you value your hard earned money. read more

Ok I'm So done I'm going to police , lawyers calling better business b and will not let this woman rob from anyone else she needs to be shut down !! She will tell us all we ate the crazy ones because she's stealing .. my wife ordered 500 approx of stuff first time 2 Labels on my box got someone's tanning cream I had to send 200 messages to get a response said this has never happened to her lol ha read the reviews ,, are we all lying ??? She has an excuse for it all . So then she sends me the other stuff I ordered but guess what missing 2 Items she then lied and said she sent them all !!!!! My wife is sick and this is added stress she doesn't need . Would we waste our time ? Wait then she says found the first package just opened it infront of 2 police officers and the expensive dior necklace I ordered was not there . Now 3 missing items .. but she won't own it she'll blame my wife . Imagine if she really sent what she should ? The stuff looks so nice but she's a thief !!! Who does this and how does she sleep at night amd keep getting away with this !! This is literally mind abuse and fraud and theft .. then she keeps saying I'll have my lawyer call you .. wtf .. I'm taking this further !!! And printing every complaint if I dint get my items or my money !! Do not order you'll be sorry !!! read more

Rewriting my review because it's a scam for sure. Buyer beware of shipping labels being made and the product never being shipped.

This is a scam -- I ordered a purse from them about two months ago, and there has been no update. I have emailed the boutique, I have DMed them three times, and I have commented on a few photos, but to no avail. Do NOT purchase anything from here -- you will not receive it. read more

SCAM!! Over 6 weeks since ordered and they stopped responding to emails about the order. Item never arrived. Sounds like they are scamming other people too and using the non-profit aspect as a ploy. read more

My daughter ordered 200.00 worth of merchandise over 6 weeks ago with babysitting money. I doubt she will ever see it. Same experience as other reviewers. Seller quit responding to inquiries. Buyer beware. read more

We are experiencing the same issues as the last person that posted a review. The owner refuses to speak to us and has not supplied us with the item we purchased back in September. If this is a non for profit organization, I'm concern that the people who are expecting her help are being taken advantage. Very shameful and the person she just took advantage of was a child very excited to get her product. DO not be fooled, this is not a legitimate business person. You don't take someones money and then play them for a fool. I think the other people posting 5 star reviews are liars. I will also report her to Etsy. read more

This is a fraudulent business! I order an upcycled wallet months ago and never received it. I have been in contact with the customer service and owner and no one has been any help. I asked for a simple refund multiple times and they have stopped replying to my messages. I am a hard-working college student and don't have 100$ to just throw out the window. It is a shame that this "foundation" doesn't treat paying their customers well. Please save your time and money and do NOT order from this business. read more

She posted on her Instagram clarifying that she wasn't a "scam", after 2 months of not getting my order and going back in forth on email, I never got a straight answer on the status of my order. I received a tracking number and it was never scanned in. Seeing so many other people experience this, makes me sure this is a scam and people need to be aware. Especially when they label themselves as a "nonprofit" organization. It's just sad to see so many people going through what I'm going through, terrible company! read more

Same experience as other reviewers, wish I researched the company before I purchased. Lesson learned! I placed 3 or 4 orders, each had items missing. I emailed the company got excuses, lied about missing items, got a tracking # that was mailed to an out of state address, had to go to my CC to reverse the charges. If she put as much effort into doing the right thing instead of scamming people she'd probably do alright. Stay away - do not order from this company! read more

Like so many others, I have had a horrible experience with this company. They stole $130 from me on Sept 9th 2020 and never give me a straight answer. I thought I was the only one until now. It's horrible. please please please do not order from here. read more

Just like all the previous reviews, I too have been scammed out of $173. Ordered on 9/18 and have never received a true response. Multiple emails and DMs on Instagram with NO response after requesting a full refund. DO NOT ORDER FROM THEM!!!! Such a terrible thing especially when preaching about such an important thing like suicide prevention. This is not the last time you will be hearing from me. read more

This business is a scam!!! I ordered a bag in September and never received it. I contacted the owner on Instagram and also the customer service website and was promised over and over that it was on the way. She blocked me after I continued to ask about my bag. The reviews on this business are horrible. She pretends to support a good cause in order to scam people. Awful company!! read more

DO NOT BUY FROM THEM. They're horrible. They don't respond if you have an issue. The customer service girl just told me I'm "RUDE" because they haven't shipped my order from over a month ago and sent me two rings I did not order (and the ones I did order weren't there) and said sorry we didn't have the ones you ordered in stock. IF I WANTED THE ONES I DIDN'T ORDER I WOULD'VE BOUGHT THEM. So you take my money and give me stuff I don't want lol. So unprofessional. I wasn't rude at all. No wonder why they have horrible reviews. If they mess up your order they will only give you store credit in an attempt to keep your business. Literally unreal. read more

This place has the worst customer service and they are not helpful at all. I ordered something in August and it is now February. They don't respond to emails so I had to message them on Instagram. They refuse to refund me! I am a hard working college student and they have stolen my money by not refunding me when I never received my product . Never order from here or give them the time of day read more

This boutique is a joke. I was blocked on their social media when they didn't want to get back to me. Im All about supporting small businesses but this woman is just wrong considering what she states they stand for. Who blocks someone that wants an exchange or their $ back? read more

I was excited to order from this boutique and Mkinna even called me to let me know when she would be able to have the item shipped to me. However I got nervous because of all the reviews on here so I started thinking I was getting scammed because it was taking longer to ship. However it was Thanksgiving and black friday and everything was pretty backed up. I received my order today and it is such nice quality and I am very pleased. It took 3 weeks to get my order but when you think of the work it goes into making these items, you understand why. Thank you very much soulfully routed boutique. read more

DO NOT BUY FROM THIS STORE.... You do not receive your merchandise and will not return emails. No working phone numbers. Also, they go out on social media saying it's been shipped. It hasn't. read more

Love the clothes, they are so cute, and everything this company represents! When I'm buying here I feel like I'm giving back to my community. read more

I wish I could have seen all these reviews before I ordered my upcycled bag back on their "Labor Day" sale. I have repeatedly tried contacting them through different routes and I get no response! They told me they were processing etc... They claim they are nonprofit and raising money for suicide awareness!! I'm ashamed I gave my money to these people. DO NOT BUY FROM THESE PEOPLE. read more

HORRIBLE! Worst "company" I have EVER dealt with. Never received my inventory but a few pieces and most weren't even what I ordered. The owner acts like she is your best friend then disappears once she gets her money. She even told me she would hand delivery it to me. HA! Such a joke. I kept trying to reach her with no luck...after we were talking almost daily. I paid over $1,200 and received less than half of what I ordered and again, most I didn't even order and was sent things I did NOT want. I gave her so many chances until I finally had to dispute it with my cc company which INFURIATED her! She all of a sudden had time to get back to me only threatening me to stop the dispute. I told her as soon as I got my merchandise I would so she sends me 2 pieces I never ordered and said I would get the rest when I sent her things back. Now why would I send her ANYTHING knowing she would NEVER refund my money. She had already shown me she is a thief. I have never written a bad review but I would hate for this to happen to anyone else. I was warned about this company before and I should have listened. DO NOT TRUST THIS COMPANY or the sad story she will tell you to gain your trust! SHUT THIS PLACE DOWN! I didn't want to believe the reviews but PLEASE don't make the same mistake so many of us did. STAY AWAY!!! This place doesn't even deserve one star. So upsetting. PLEASE READ ALL REVIEWS!!!! Reporting her to the BBB!!!! read more

Over a month later and still no order and can't get a response back. Stops replying to you and doesn't ever ship the order. Totally screwed up to be pushing a not for profit cause that's supposed to support something close to me. Hope to get my order but i've lost hope over a month later. Very disappointing! read more

Honestly would give zero stars if I could. Like many other people I placed a order in August for about $55.00 then the owner messaged me about a discount and she would refund me my original amount. So I payed a second time through an invoice she emailed me $50.00. So she stole $105.00 from me. I tried to stay positive and believe it's not a scam but I have stopped receiving replies to my emails and DMs. I highly doubt I'll ever receive my item from them. DO NOT ORDER FROM THIS COMPANY! This is the first and last time I will ever be scammed out of my money. read more

This company needs to be shut down. The owner has taken thousands of dollars and never sent any products to certain customers. I have waited 5 months for my product and still have not received it. I have tried contacting McKinna constantly and I am getting no response from her. Please do not buy anything from this fraudulent!! This is a warning to everyone out there! I wish I would had read the reviews before purchasing. read more

This company is a FRAUD. They charged me for my item and three months later I'm blocked on the account and the "CEO" account. Luckily I was able to get my money back by contacting my credit card company. Pathetic. To plug suicide and steal from people is horrible. DO NOT PURCHASE. read more

SCAM!!!! Wish I found out before ordering. Please let me know if anyone found a way to get their money back :((

Got this app just to leave a review for this store. SCAM!!!! Just like everyone else who left a review I got scammed of $100. I found this shop on instagram and thought how nice it was for them to raise awareness for mental health using their store. I placed my order back in August and never received it. Anytime I contacted them asking about it, they didn't answer or would lie and say my order was being shipped out, which clearly never happened. DO NOT SUPPORT THEM read more

My girlfriend loved the stuff I got her, big fan all around.