When I called Sottile he gave me advice and tried to help even though it may not have been his obligation
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My Vehicle was damaged by one of your insured drivers and the Kemper Insurance agents (Shawna Priner) and another agent who I have spoken with over the phone are telling me It is my responsibility to contact a third party the cars insurance to get a letter of denial. While this whole time I am driving around with a door that doesn't shut all the way. I am very displeased with your company and the way its handling my claim. At this point I would not recommend you to anyone as a service provider I will actually tell all about how terrible my experience has been. I would hope that you don't treat all claims in this matter. Its unprofessional and drawn out. Other companies I've worked with have had my insurance matters dealt with within a few weeks! read more