Our carpet cleaning project went well. We wanted living…read moreroom, hallway carpet cleaned. Made inquiry on Yelp for carpet steam cleaning, and this company contacted us almost immediately and were able to schedule a cleaner within a day or two. Cleaner called an hour before arrival, reviewed the site and discussed the price. Initial steam cleaning for the living room/dining room and hallway was one price. Additional shampoo, sanitizing, deodorizing, etc treatment was an additional price. We agreed to have everything done. Cleaner brought up his equipment and finished the project in less than two hours. Happy with results of our clean, almost like new carpet. Two days after drying, we noticed stains we hadn't seen before or during the cleaning process. Called back, sent photos and they said rescheduled within the week for a return. Midweek they called with a definite return trip. Cleaner re-cleaned the area. Very satisfied with the results! Saved us a lot of time!

Darnell did a good job cleaning my carpet. I definitely would use him again. He was very prompt and…read morehe has a great personality

Three years ago, my friend lost her home in a devastating fire. She lost everything…read more During one of the most vulnerable moments of her life, Geovanny and his company, "Disaster Recovery Solutions Inc" found the opportunity to take advantage of the situation to scam my friend of six figures from the proceeds of the insurance claim. He stopped responding to calls and became unreachable. Upon doing further research, we came across multiple lawsuits for the same reason. He's done it repeatedly over the years and somehow managed to get away. Please stay away from this company & Geovanny. They are con artists!!

**FIVE YEARS.** Five years of excuses, broken promises, and lie after lie…read more Gio took my parents' money, and our home is still not finished. My parents have been paying the mortgage this entire time on a house they **can't even live in** because the work was never completed. Every time we hear the same thing: "next week," "I'll be there," "it's almost done." None of it happens. It's always another excuse and another broken promise. This has been emotionally and financially devastating for my family. No one should have to go through what we've been dealing with for the last five years. If you're thinking about hiring this company, **please learn from our experience and think twice.** We wish we had known what we know now.

I called Big Apple Mold Removal over concerns about mold in my window AC unit. Instead of…read moreimmediately charging me to come inspect, they asked me to send a picture/video to assess. They called me right after to confirm it was mold and explained that a professional assessment would likely cost as much as or more than a new unit. They were so kind to let me ask additional questions and help out without any extra cost. I've now purchased a replacement unit instead of spending what ultimately could have been double, and really appreciate the help they provided!

Just had my inspection last night, and they were able to accommodate my later hours. I…read moreunfortunately didn't catch the inspector's name, but he was amazing and looked over my kitchen and bathroom where I've been dealing with persistent leaks from an upstairs neighbor and shoddily done repairs by my property manager's "mold guys". He identified areas of moisture that I wasn't aware of and took his time making sure everything was looked over. He also took samples I requested. He was great and so nice and explained everything in so much detail! I don't have the report yet since it was just done last night but just wanted to let his team know he was great!

Such a great company to work with. I walked into a flooded…read morehouse a Friday night, called The Restoration Operators, Carlos & assistant showed up within 45mn. The process started right there and then, the Insurance information was the only thing needed. I didn't have to miss any work day, they did the mitigation, packed my furniture away and did the repair as well. The construction/Project manager Jose A. and team Jorge/Horhe and Mauricio were very patient and understanding during this stressful moment, Jose did a good job communicating during the entire process and was there to answer any and all questions. I didn't regret working with The restoration Operators company and would like to thank the entire team, Cole and the team behind the scene as well. FYI they found Cash under my bed wrapped it nicely and returned it to me with my furniture.

From the owner: Restoration Operators is your trusted partner in disaster restoration, offering 24/7 emergency…read moreservices for water, fire, storm, and mold damage. Our team of experienced professionals, including seasoned military veterans, is dedicated to providing fast, reliable, and professional solutions. With state-of-the-art equipment and a 45-minute first response time, we handle both residential and commercial projects with precision. Our commitment to customer satisfaction and transparency makes us the top choice for restoring your property. Choose Restoration Operators for unparalleled expertise and a swift return to normalcy.

I highly recommend Bruce's Blue Arrow Team. My house was leaking . I used the restoration company…read morerecommended by my insurance . Their work was terrible and I was almost being ripped off (I found a lot of mold on the ground after they dried it). Thanks to Bruce helped me solve the difficulties , and He didn't charge me any consulting fee.He Teach me how to deal with that restoration company with his experience and professional knowledge. Finally, that company agreed to fix all the problems for me! Through our talk , I can tell that Bruce is very professional, and he is also very kind. It is the team that people can trust! If you need help in New York, I highly recommend them 极力推荐Bruce的蓝箭工程队 我家之前也是漏水 用了保险公司推荐的环境公司 活干的不好不说 还差点被坑了（他们烘干完我在地上发现好多霉）多亏Bruce没日没夜的帮我解决困难 而且不收取我任何咨询费用 用他的专业知识和多年经验教我如何应对保险和那家环境公司 才能及时止损 最后那家公司同意给我修复的所有问题！从聊天能感受到bruce不仅专业 人也善良 不做亏心的买卖 是老百姓可以相信的团队！如果你在纽约 有这方面需要帮助 真心推荐他们

They are very knowledgeable on water damage restoration as well as insurance claims process. They…read moreare very patient and detail in explaining the whole situation to us. I would definitely recommend them if you have water damage. They did a great job on my property

After dealing with kitchen damage, I realized the actual repair part was only half the battle. The…read moreinsurance side of everything was honestly more overwhelming than the damage itself. Every phone call felt like I was speaking a different language and I had no idea what was actually covered versus what I was being told. Finding NYTDR completely changed that experience for me. What I appreciated most was that they approached the situation like people who actually understand how stressful it is to have your home disrupted, not just like another construction job. They caught things in the kitchen that I would've never thought to document for the claim and explained the process in a way that actually made sense. There were multiple moments where I probably would've accepted less from insurance if they hadn't stepped in. The kitchen now looks better than it did before the damage happened, but honestly the biggest value was having people who knew how to navigate both the restoration side and the insurance side at the same time. That combination is rare. Most companies either know construction or know claims. NYTDR seemed to understand both equally well, which made the entire process way smoother than I expected.

Top notch company. Had multiple positive experiences with them. Communications were excellent and…read morewould recommend them to anyone in search of their service.

Prime Mold Removal did an outstanding job fixing my basement…read more Mold was removed from the walls of the basement, replaced insulation, drywall and painted. Then they installed vinyl floor planks over the existing floor. Mike and Shimon were very professional, reliable and committed to doing the job right. They were transparent about costs, clearly explaining the work with detailed invoices outlining the work and associated fees. They arrived on time and maintained a clean and organized workspace. They provided ongoing progress of the job with text messages and photos. Work was done meticulously and efficiently and with care. Shimon was especially conscientious and attentive to detail. Any minor changes, questions or concerns were addressed, adjustments thoroughly resolved. The craftsmanship was evident in the quality of the finished result: the insulation, new walls, painting and the vinyl floor planks they installed looked as if they were always there. Their work helped transform the appearance of the dingy dank basement and now, a light, clean open space. It resembles a model showroom! I 'm extremely grateful to Mike and Shimon for their expertise, honesty, attention to detail and commitment to quality. I highly recommend Prime Mold Removal-they are outstanding and make the entire process smooth and the physical results beautiful. Thank you Mike and Shimon! These are the people you want for your contracting needs!

Really good and knows their stuff!! Excellent customer service! Highly recommend to everyone!read more

I had my sofas cleaned today. One 3 seater sofa, one love seat, 6 dining chair, and 2 area rugs…read more4x8. He charged $800. This is $80/ item! That is too much

Jack was very helpful and knowledgable, and gave me lots of advice over the phone about my rug…read morestain (kiddo spilled green smoothie, ugh). He made calls to his team, rearranged appointments, and scheduled me for the same day - just a few hours after my desperate call for help! Great customer service.

After a fire in my attached garage caused heavy smoke and soot throughout my home, iFlooded…read moreRestoration responded incredibly fast. Their team was on point, professional, and knew exactly what to do. I was so relieved when they arrived and immediately began mitigating the damage. Project Manager Alex was excellent and service was incredible from start to finish. Highly recommend!

First time home owners, and we had a flood last month. My family and I were devastated to say the…read moreleast. Mr. Alex Calderon made the entire process seamless and took care of us quickly and professional. He dealt with the insurance company from beginning to end. I have already recommended iFlooded Restoration to several of my friends and co-workers. Thank you for everything, and hopefully I won't have any kind of flooding in the near future!