I highly recommend Prime Mold removal and think they are excellent at what they do. We have had…read moreseveral major water damage incidents including a pipe leak from our next door neighbors and an extension roof leak which in both cases affected multiple levels and caused significant damage to our three story brownstone. The Prime Mold team is highly professional and deconstructed, completed mold remediation and restored ceilings and walls including drywall, plaster and painting that had been stripped down to the brick. They take unusual pride and put great effort into their work. Thanks to you all -- you're the best! Brad and Valerie Zilbersher

We hired Prime Mold Removal after a burst frozen pipe caused significant water damage throughout…read moreour home (attic, primary bedroom suite, living room, and basement). Mike responded immediately and was on-site the next day to assess the situation. His professionalism, transparency, and clear communication made it easy to move forward with confidence. Mike, Simon, and their team were outstanding from start to finish. They completed the water mitigation and mold remediation in just three days--impressive given the scope of the damage. The crew was highly skilled, respectful of our home, and extremely detail-oriented. They protected our belongings, kept the work areas contained, and thoroughly cleaned up at the end of each day. Communication was excellent throughout. Mike also provided prompt, detailed documentation for insurance, which made the claims process much smoother. While insurance approvals took time (outside their control), once cleared, the rebuild was completed in only three weeks--far faster than expected. Even minor finishing details were handled quickly and without issue. Prime Mold Removal exceeded our expectations across the board. If you're dealing with water damage, mold, or need reconstruction, I highly recommend them without hesitation.

After a fire in my attached garage caused heavy smoke and soot throughout my home, iFlooded…read moreRestoration responded incredibly fast. Their team was on point, professional, and knew exactly what to do. I was so relieved when they arrived and immediately began mitigating the damage. Project Manager Alex was excellent and service was incredible from start to finish. Highly recommend!

First time home owners, and we had a flood last month. My family and I were devastated to say the…read moreleast. Mr. Alex Calderon made the entire process seamless and took care of us quickly and professional. He dealt with the insurance company from beginning to end. I have already recommended iFlooded Restoration to several of my friends and co-workers. Thank you for everything, and hopefully I won't have any kind of flooding in the near future!

Great water damage company! My basement flooded and they came to my house at 1AM. They worked…read morethough the night removing the wet carpet and wet walls. Billed my insurance direct too. Would recommend them.

From the owner: Whitestone Water Damage Restoration, Flood Damage Cleanup, Water Removal, Commercial Water Damage,…read moreBasement Water Damage, Sewage Damage Cleanup, Broken Pipe Water Damage, Toilet Overflow, Emergency Water Damage Repar

Such a great company to work with. I walked into a flooded…read morehouse a Friday night, called The Restoration Operators, Carlos & assistant showed up within 45mn. The process started right there and then, the Insurance information was the only thing needed. I didn't have to miss any work day, they did the mitigation, packed my furniture away and did the repair as well. The construction/Project manager Jose A. and team Jorge/Horhe and Mauricio were very patient and understanding during this stressful moment, Jose did a good job communicating during the entire process and was there to answer any and all questions. I didn't regret working with The restoration Operators company and would like to thank the entire team, Cole and the team behind the scene as well. FYI they found Cash under my bed wrapped it nicely and returned it to me with my furniture.

From the owner: Restoration Operators is your trusted partner in disaster restoration, offering 24/7 emergency…read moreservices for water, fire, storm, and mold damage. Our team of experienced professionals, including seasoned military veterans, is dedicated to providing fast, reliable, and professional solutions. With state-of-the-art equipment and a 45-minute first response time, we handle both residential and commercial projects with precision. Our commitment to customer satisfaction and transparency makes us the top choice for restoring your property. Choose Restoration Operators for unparalleled expertise and a swift return to normalcy.

After dealing with kitchen damage, I realized the actual repair part was only half the battle. The…read moreinsurance side of everything was honestly more overwhelming than the damage itself. Every phone call felt like I was speaking a different language and I had no idea what was actually covered versus what I was being told. Finding NYTDR completely changed that experience for me. What I appreciated most was that they approached the situation like people who actually understand how stressful it is to have your home disrupted, not just like another construction job. They caught things in the kitchen that I would've never thought to document for the claim and explained the process in a way that actually made sense. There were multiple moments where I probably would've accepted less from insurance if they hadn't stepped in. The kitchen now looks better than it did before the damage happened, but honestly the biggest value was having people who knew how to navigate both the restoration side and the insurance side at the same time. That combination is rare. Most companies either know construction or know claims. NYTDR seemed to understand both equally well, which made the entire process way smoother than I expected.

Had a consultation with Michael on a mold issue I've been having in my apartment, and could not…read morehave trusted his advice more. A lot of times when you're dealing with issues like this, you don't know where to start and are always feeling like every company is trying to take advantage of you. That is NOT the case with NYTDR! Michael gave me realistic advice for my situation, and made me feel at ease and that I had all the information I needed to make decisions for myself. I would absolutely recommend this company for anyone dealing with mold and other damage issues in your home!

Just had my inspection last night, and they were able to accommodate my later hours. I…read moreunfortunately didn't catch the inspector's name, but he was amazing and looked over my kitchen and bathroom where I've been dealing with persistent leaks from an upstairs neighbor and shoddily done repairs by my property manager's "mold guys". He identified areas of moisture that I wasn't aware of and took his time making sure everything was looked over. He also took samples I requested. He was great and so nice and explained everything in so much detail! I don't have the report yet since it was just done last night but just wanted to let his team know he was great!

David and Shayna are both great! They were helpful, patient and came across very reliable and…read moreknowledgeable. I highly recommend them.

We'd used H2O Restoration a couple of years ago after our basement apartment fell victim to a water…read morebackup. We were referred to a gentleman by the name of Effy. Effy came out, inspected the damage, and took it from there! What a relief. Effy's a fast talker, and that put me on guard. But I had nothing to worry about. At least not from Effy. He spoke with my insurance company and made sure we were taken care of. Email correspondence was with Sandy at the office. She's awesome. Shout out to her. The guys did a great job cleaning up the mess and fixing the damage done to our basement apartment. There was a bit of a language barrier but...God made a way, lol. Now. The bad. The guys stole from us. I wanted to wait a while before leaving a review to give us time to double, triple and quadruple check and make sure the stuff was actually stolen and not just set aside. My cousin had some painting supplies...gone. Garbage bags and a couple more items...gone. We'd had a jar of coins sealed securely with plastic. After their first day of working, I'd noticed that the plastic had a whole in it. To add insult to injury... One day, they'd ordered a lunch. It was left by my door upstairs. It was from a local restaurant that my child orders from regularly so I thought it was hers and brought it inside. Then, my doorbell rings. I was in another room, so it took me a few seconds to get to the door. As I was approaching the door, it looked like one of the workers was walking along my porch, where he had no business. I didn't think too much of it at first. I got to the door, he'd asked me about the lunch delivery, I apologized and gave it to him... Then I checked our security camera. This mofo was looking in our window. Most people will ring a doorbell, wait a few seconds and ring it a second time. Not this individual. He rang the bell, then moseyed along my porch, put his mug up to my window, and peered in. I shared the video with Effy and asked that he not send that mofo back to my family's house. Then, Effy blamed me. My taking so long to answer the door slowed them down and that's why the mofo was looking in our window. No. He could've/should've just rang the bell again. Where the heck are you from where it's okay to look in people's windows?? Heck outta here. That mofo also tried it when he first arrived in the morning. Fortunately, I was sat near the door waiting for them and caught him before he peered into our window. I'll land my plane here... They do excellent work. But after their five-finger discounts and the whole violation of privacy with that mofo staring through our window, could I recommend them? Not in good conscience. If I recommend them to you and they violate your trust and privacy by taking items that you'd purchased for your own use and peering through your window like they're casing the joint, I'd feel like crap.

Working with this company shows me that there's more people to trust in this world and this…read morecompany. I trust very well the way they were able to help me and assess the situation and get the trucks out and give me assistance that I really needed. This company is really authentic with their work and their end work ethics the restoration is in the name. The project is in the man behind it.