These guys are TOPS…read more Quick response, fair pricing, and truly excellent, professional work. Meir (the owner) got in touch right away and was able to schedule me within 24 hours. I have a 15-year-old hide rug that had never been professionally cleaned. Moses and Gustavo showed up right on time, were professional and courteous, and did an outstanding job. The extracted water was literally black. Now the rug is popping and smells incredibly fresh. Highly recommended. I would absolutely call them again for any carpet or upholstery cleaning needs in NYC, especially after this winter. Five stars.

They are absolutely amazing! They went above and beyond and even got a stain out that we thought…read morewas not coming out! They even did some Lint removing which was not included but above and beyond. Cannot recommend them enough. Before and after photos speak for itself.

We hired Prime Mold Removal after a burst frozen pipe caused significant water damage throughout…read moreour home (attic, primary bedroom suite, living room, and basement). Mike responded immediately and was on-site the next day to assess the situation. His professionalism, transparency, and clear communication made it easy to move forward with confidence. Mike, Simon, and their team were outstanding from start to finish. They completed the water mitigation and mold remediation in just three days--impressive given the scope of the damage. The crew was highly skilled, respectful of our home, and extremely detail-oriented. They protected our belongings, kept the work areas contained, and thoroughly cleaned up at the end of each day. Communication was excellent throughout. Mike also provided prompt, detailed documentation for insurance, which made the claims process much smoother. While insurance approvals took time (outside their control), once cleared, the rebuild was completed in only three weeks--far faster than expected. Even minor finishing details were handled quickly and without issue. Prime Mold Removal exceeded our expectations across the board. If you're dealing with water damage, mold, or need reconstruction, I highly recommend them without hesitation.

Look no further! Mike and his team are the experts for mold remediation in your home! Mike did the…read moreevaluation, very thorough, knows his stuff. Responded to my request for an evaluation and estimate within 24 hours. His team came, Scimone and Andreas, holds a license in mold remediation, they were fantastic! Very respectful of my home, very knowledgeable of molder mediation, and the process, explained every step of the way. Thorough courteous, it couldn't have gone any better! After having vetted 2 other companies that were "really off base", I was so glad to find Mike and his company. In fact, I had another issue come up a couple of months later and had Mike and his crew come back for another job, which would mean two jobs this year just within six months. I can't recommend them enough! 5+ stars.

After a fire in my attached garage caused heavy smoke and soot throughout my home, iFlooded…read moreRestoration responded incredibly fast. Their team was on point, professional, and knew exactly what to do. I was so relieved when they arrived and immediately began mitigating the damage. Project Manager Alex was excellent and service was incredible from start to finish. Highly recommend!

First time home owners, and we had a flood last month. My family and I were devastated to say the…read moreleast. Mr. Alex Calderon made the entire process seamless and took care of us quickly and professional. He dealt with the insurance company from beginning to end. I have already recommended iFlooded Restoration to several of my friends and co-workers. Thank you for everything, and hopefully I won't have any kind of flooding in the near future!

Great water damage company! My basement flooded and they came to my house at 1AM. They worked…read morethough the night removing the wet carpet and wet walls. Billed my insurance direct too. Would recommend them.

From the owner: Whitestone Water Damage Restoration, Flood Damage Cleanup, Water Removal, Commercial Water Damage,…read moreBasement Water Damage, Sewage Damage Cleanup, Broken Pipe Water Damage, Toilet Overflow, Emergency Water Damage Repar

Such a great company to work with. I walked into a flooded…read morehouse a Friday night, called The Restoration Operators, Carlos & assistant showed up within 45mn. The process started right there and then, the Insurance information was the only thing needed. I didn't have to miss any work day, they did the mitigation, packed my furniture away and did the repair as well. The construction/Project manager Jose A. and team Jorge/Horhe and Mauricio were very patient and understanding during this stressful moment, Jose did a good job communicating during the entire process and was there to answer any and all questions. I didn't regret working with The restoration Operators company and would like to thank the entire team, Cole and the team behind the scene as well. FYI they found Cash under my bed wrapped it nicely and returned it to me with my furniture.

From the owner: Restoration Operators is your trusted partner in disaster restoration, offering 24/7 emergency…read moreservices for water, fire, storm, and mold damage. Our team of experienced professionals, including seasoned military veterans, is dedicated to providing fast, reliable, and professional solutions. With state-of-the-art equipment and a 45-minute first response time, we handle both residential and commercial projects with precision. Our commitment to customer satisfaction and transparency makes us the top choice for restoring your property. Choose Restoration Operators for unparalleled expertise and a swift return to normalcy.

After dealing with kitchen damage, I realized the actual repair part was only half the battle. The…read moreinsurance side of everything was honestly more overwhelming than the damage itself. Every phone call felt like I was speaking a different language and I had no idea what was actually covered versus what I was being told. Finding NYTDR completely changed that experience for me. What I appreciated most was that they approached the situation like people who actually understand how stressful it is to have your home disrupted, not just like another construction job. They caught things in the kitchen that I would've never thought to document for the claim and explained the process in a way that actually made sense. There were multiple moments where I probably would've accepted less from insurance if they hadn't stepped in. The kitchen now looks better than it did before the damage happened, but honestly the biggest value was having people who knew how to navigate both the restoration side and the insurance side at the same time. That combination is rare. Most companies either know construction or know claims. NYTDR seemed to understand both equally well, which made the entire process way smoother than I expected.

It is a pleasure to be providing a review for NYTDR, because I originally contacted the company…read morebased on its outstanding reviews from other delighted clients. In my research, the consistent high ratings in NYTDR reviews was unique. Now, my own experience confirms these exceptional reports. I contacted NYTDR on behalf of my age 88 partner after a fire in his kitchen left that room in bad shape and everything in his small apartment covered with soot. State Farm had assigned a company to help us clear the apartment, and we had met with a representative of a State Farm construction contractor. I decided to do some research and found NYTDR. I wish I had engaged them from the start. Michael, the NYTDR construction manager, worked tenaciously for five months to get a reasonable payout from State Farm. Michael's skill and knowledge achieved a result that was way beyond what we could have done based on our naive understanding. Through it all, as the months of following up with State Farm dragged on, Michael was a reassuring cheerleader. NYTDR gave us an incredible price that includes everything. On top of skill and commitment to clients, we feel that this company is amazingly generous. Today, we met with Michael and some of the NYKB staff to move forward on the renovations. It was a wonderful experience. We were impressed by not only the professionalism of each person we met but even more by the light in their faces, the pride and pleasure that they experience in helping clients like us, clients whose homes and lives have been seriously disrupted. My age 88 friend has been out of his home of 50 years for 10 months. When we left the NYKB experience today, I think I saw the sparkle of his old optimism and humor.

David and Shayna are both great! They were helpful, patient and came across very reliable and…read moreknowledgeable. I highly recommend them.

Honest and very helpful company. They came out to check my basement and gave me a ton of helpful…read moretips and honest advice after a thorough investigation. Highly recommended!

Working with this company shows me that there's more people to trust in this world and this…read morecompany. I trust very well the way they were able to help me and assess the situation and get the trucks out and give me assistance that I really needed. This company is really authentic with their work and their end work ethics the restoration is in the name. The project is in the man behind it.

They were AMAZING! Prompt,assessed damage,answered ALL questions,dried carpet quickly​read more

This is an initial review after the inspection, and I'll update later if needed. I reached out to…read moreBiotek and got a quick response offering a free consultation, which I really appreciated. Joe came out the very next day--he was professional, knowledgeable, and easy to talk to. He took the time to understand my situation and proposed solid solutions for my smoke issue. So far, I'm very impressed with the service and responsiveness. I would definitely recommend them!

Joey and his team were absolutely incredible. My basement was a disaster after having had three…read morefloods and I mean 3 inches of water type floods. He found every single area that was molded and cleaned them up in record time. I can't say enough good things about his company. I highly recommend him.