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    True Restorations

    5.0 (10 reviews)
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    Services - True Restorations

    Mold remediation

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    5 months ago

    Great workets loved my new floor!!! It was beautiful,Thank you so much for doing suvh a great job!!

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    2 years ago

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    Kevin B.

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    4 years ago

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    6 years ago

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    5 years ago

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    7 years ago

    These guys came at the last second and stayed until everything was done. True dedication and quality of workmanship! Highly recommend 110%!

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    5 years ago

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    Review Highlights - True Restorations

    Frank and his team of Pete, Lou and Kirk were absolutely amazing!

    Mentioned in 3 reviews

    Read more highlights

    1-Tom-Plumber

    1-Tom-Plumber

    4.7
    (21 reviews)

    I had two problems that needed to be addressed. I had a fairly new toilet that hadn't been set…read moreproperly and was moving around the floor and leaking. Also, the cold water stopped working in my shower, making the shower unusable. I lost my husband this year and am never sure about what to do when things go wrong in the house, since I never had to address those problems in the past. I called 1-Tom and they made me feel completely confident about my choice. Right from the start, I liked the fact that they answered the phone and I didn't have to keep pushing buttons to get to the right person. I was told that they stood behind all their work and they would make sure I was satisfied with the outcome. Before Alex came to my home, I received a photo of him. He was confident and friendly and I immediately felt I was in good hands. Originally it looked like it was going to be a bad situation with the toilet and that the floor might have to be torn up. Alex showed me what the problem was and I could now see why the toilet couldn't be installed correctly in the first place. Alex called his boss and discussed what needed to be done. He was able to do it without damaging the floor, which was a huge relief. I trusted that 1-Tom did the best job possible for me while avoiding major repairs. I would definitely use their services again and recommend them to my friends.

    Would highly recommend this company. I called and was able to get a plumber out to me within a day…read more They did a quote for me on a project to move the washer/dryer and create a new laundry room. In addition they fixed a few issues with our master bath shower head/handle and toilet. The company was really great, they sent me a bio and photo of the person who would be coming (which I appreciated for safety and professionalism), and the man who came was super knowledgeable, friendly and helpful. He also had some great suggestions and input on the project and location in the house, in terms of what's best to save money and simplify all the moving parts--which I really appreciated. Pricing was also good and very reasonable. Would definitely recommend them and also use them again going forward.

    Roto-Rooter Plumbing & Water Cleanup

    Roto-Rooter Plumbing & Water Cleanup

    3.4
    (236 reviews)

    Roto-Rooter was able to come out quickly and replace my old shower valve the same day after it…read morestarted leaking. The price was higher than I had hoped, but the technician completed the job professionally, adjusted the water temperature with me, and got my water back on the same day. Everything is working well so far, and I appreciate the quick response. Thank you! Update: I have to revise my original review. After the repair, I discovered that the tub spout does not sit properly against the wall, so the job was not fully completed. I was told before they left that having them come back to address the remaining finish work would cost an additional $375. After already paying $1,630 for the repair, I'm disappointed that the installation was left this way. Update: I wanted to further update my review. After I reported that the tub spout wasn't sitting properly against the wall, the original technician came back and fixed it at no additional charge. It only took a few minutes, and everything is now working properly. The tub spout stays secure, and the shower operates as it should. I still feel the repair was expensive at $1,630, but I appreciate that they stood behind their work and returned to complete the job without any hassle. Because of that, I've updated my rating back to 4 stars.

    In April 2026, I experienced a sewage backup in my basement. Roto-Rooter misdiagnosed the issue as…read morea clogged main sewer line. Their technician, Richie, never inspected my crawlspace. Instead took the lazy way out and made an assumption to just clear the mainline. I paid for this service then was sold on the fact that my sewer line also needed descaling. More fraud! * I found out later that my actual cast iron pipe was only 2 feet. I paid close to $4000 for 2 feet and it wasn't even the actual problem. My home became infested with phorid (drain) flies due to standing sewage in my crawlspace that Roto Rooter missed! *See pictures. I paid hundreds for an exterminator and then thousands more for an independent plumber to fix their mistake. Roto Rooter is a SCAM company. They have poorly trained staff and will take advantage of any home owner. I was left paying for thousands in extra damages, not to mention time and stress. I have evidence that shows Roto-Rooter's negligence and theft of services. DO NOT TRUST THESE "GOOD REVIEWS" THEY ARE PAID FOR AND GENERATED ARTIFICIALLY!

    Upper Restoration

    Upper Restoration

    4.7
    (7 reviews)

    Chris and Diane are both very helpf. They address any questions I had. The crew that did the…read moreelectrical work were polite and courteous. They did a fantastic job. I would highly recommend them.

    Aug 21 I had a house fire and the team showed up. I hired as it were my first experience dealing…read morewith such disaster. Too many teams had come up at my door and I was not in my best senses. In any case, first couple weeks of destruction process, everything was going smooth. My only issue with the workers was that one of them stole my mom's $3200. After confrontation, the owner found out and gave mom $3000 and we were assured that the culprit was let go. My trust was wavered by then but we continued with them because the owner returned mom's most money. However, the fire soot had damaged everything and I was assured that we will be able to total it all. Buy later we discovered that much was claimed as restored but here I thought that it was damaged for claim. Everything boxed up, but not protected well and seemingly left on damaged property to collect dust and debris and exposed to weather elements. During inventory process, we trying to look for a gold chain that should have been stored as well but was never found. It was a disappointment that alot claimed as cleaned and useful was also not protected well to keep so nothing was actually kept. I'm not sure who was at fault in all this but all parties involved say that it is up to the restoration team to have moved items that were worth keeping off site. Maybe it isn't this company at fault for miscommunication or mismanagement. But when we attempted to get info on some items, there was no feedback in the end. Towards the end, we couldn't continue with same to move items from property in order to prepare. I'll give you this, They were great with the demo part. Fast and furious. I am not confident about restoration, but that could be because my stuff was truly not restoration worthy. But because a big chunk of claim went to dry cleaning (stuff I never kept) and here, I lost a lot of potential claim amount.

    True Restorations - damagerestoration - Updated August 2026

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