Ive been a customer with Proactive for years! They've always been personable, professional and…read morefriendly. Nichole is truly the best! She treats you like family and will always leave a treat for her customers pups! Thank you Nichole and Proactive!

Nichole came by on Friday after her work and looked what needed to be done, and said no Worries,…read morewhat time works best for you tomorrow (Saturday). I was super surprised and Greatful. Surprised by Nicholes hospitality and Greatful that someone is willing to help since I got told that that a technician is coming between 9-12 by the appartment manager and after finding out that the appointment wasn't made and I cleared the kitchen cabinets and counters ready for spraying, I called the company and begged them to squeeze us in. They assured me that the technician will call me and come by, but unfortunately that didn't happen. I was bummed out and then Nichole showed up and went out of her way to accommodate my time and did a Amazing job inside by being detailed. I recommend and vouch for Nichole service to anyone that needs a professional,detailed and service that really went beyond what was expected. Thank you Appreciate you Nichole

I used this company after purchasing a rental in Oroville a couple years ago that was near a very…read morelarge field -The field of mice - LOL My renter complained so I hired them and they did an excellent job inside and outside the property. I now use them in Gridley too!

Marcella was absolutely fantastic. She patiently listened as I explained our situation and walked…read more around with me so I could show her visually. She checked additional areas, worked hard, observed carefully, and was extremely knowledgeable. She was fun to work with and there wasn't even a tinge or arrogance or judgement. Simply cannot ask for more.

We got off on a rocky start, but they did finally come through for us…read more While visiting my disabled sister-in-law in Sacramento, we discovered she had a rodent problem. We solicited help on Yelp from a few pest control companies and Advanced said they could get her house treated that same day. This worked out well because the next day we were leaving to drive home to WA. We spoke to a salesman, Dru, and got the service call scheduled for the same day. She set up a quarterly recurring service and provided her payment information. The technician was supposed to arrive that afternoon before 7PM. We waited all afternoon and he never showed up. I called the office and was told he had called in sick, so they would have to reschedule for the next day. This was very frustrating because we were leaving the next morning and wanted to be there when the technician arrived since my sister-in-law is uncomfortable with letting strangers into her home. I soon got a call back from Dru who apologized for the mixup and said he would credit her the cost of the first treatment and have the tech out the next day. We scheduled so that he would arrive during the time her caregiver would be there. We spoke to my sister-in-law the next day and she confirmed he arrived and took care of the treatment. However, a week later her caregiver trapped three rodents on a sticky trap and tossed them in the trash. We advised her to call them back to do another treatment and looks for new signs of rodents, as well as to see if they could tell how they were getting inside. I reached out to the company and she had not contacted them (she's elderly and disabled so I'm not surprised). I got a response within a few minutes. They arranged for the office to schedule a follow-up visit to get the rodent situation under control and try to find out how they are getting inside. Now we are hoping this rodent problem gets resolved! They also treat for insects so hopefully she no longer be getting bugged by uninvited visitors!

I had these guys for a little over two years, customer service was excellent when I started... It…read moreeventually went down the hill, I don't think they're a bad company. I just don't think that they're able to deliver on their promises. I think they're really good for like six months, but be prepared to look for a different company wants your year. Long contract expires.

Couldn't recommend anyone else enough! Best guys in the game. They're very smart at what they do…read moreand handle all problems. 10/10. They get here on time and fulfill each job. Very glad to be working with Joe and Brian.

These guys were great and friendly! They responded right away and took care of my problem quickly…read more The whole process from contact to finish took less than hour. 100% would recommend these guys!

I have used this business for about 20 years. I have never had a problem with them, in fact they…read morehave always been eager to go above the norm when asked.

Debbie is the best! She was so sweet and thorough. She made sure our needs were met and that ants…read morewere gone for good. I'd highly recommend this company! Thanks again for being so efficient, Debbie.

Thomas D did an amazing job for us in our Lake Tahoe home. Very professional, came out quickly,…read morestated exactly what needed to be done, and problem was resolved very quickly. He made recommendations (that we implemented) and handled the rodent issues in our crawl space. All handled with a reasonable cost given the work involved. I really liked Thomas alot. I called multiple vendors and Thomas recommeded a good solution that was reasonable and didn't involve a minor remodel to resolve. Although I don't want any more pest issues in our home, I know that Thomas will be the first person I call.

I discovered termites a few weeks back I called three companies and requested three estimates for…read moreservice request. Ronny came out with another fella arrived i don't remember his name. They arrived on time, they were very thorough besides one other company they both were neck and neck after reviewing all yelp reviews I decided to go with Advanced. Yesterday 5/7/26 the technician came out yesterday, I don't remember his name, he arrived around 9 am very nice and respectful young man. He was respectful of my property he informed me it take a couple of hours. He drilled holes in the pavement filled with treatment and refilled holes back up, you really can't see where the drilling happened in some areas. He completed the work around 12:45 pm good service. The cost was reasonable based on the three estimates I had received. I went with options one time treatment however, they provide a one year warranty which is great.

Jose ramirez, a Service Technician, stopped because my car had broken down in the entrance to a…read moreparking lot. He courteously asked if I needed help and pushed my car to a safe location. I appreciate this good samaritan and told him if I ever need pest controlI will call him. Meantime, 5 stars for customer service (even to a non-paying customer, this time)

been using for about a month and a half now they are the best. one of their service technicians…read morewas on top of things and kept me notified of conditions around my house. He also did well with my dogs when they got out. I would recommend them to anybody.

Started using him this year and he has handled my wasp situation with ease. No more spiders or ants…read moreand feel confident there are no termites hanging around either.

I just watched a Northern Pest Control truck cross 2 crowded lanes of traffic and cut off a car to…read moremake a uturn on E 1st. The cars they cut off almost hit me with my 4 month old in the car. All so they could get in the line for drive thru coffee just a little faster. Way to care for the community you do business in.