Leslie was very thorough and attentive to the temperature of the hot wax, which was sometimes too…read morehot for me. So she switched to a different wax, which worked better for me. It was a good experience and I will go back.

I've been a loyal Greentoes client for the past nine years, and until recently, I always had…read morewonderful experiences. The service was consistently excellent, and my longtime nail technician was a big reason I kept coming back. About a month ago, I received a call informing me that she had been "let go." She is incredibly talented, and I was genuinely disappointed to hear she was no longer there. Greentoes scheduled me with another technician, Mary, for my next appointment. While she did an acceptable job, the experience lacked the warmth and personal connection I've come to expect. For me, building rapport with clients is an important part of great customer service. Today, when I called to cancel my upcoming appointment, the person at the front desk was unexpectedly rude. That interaction was the final straw, so I asked that all of my future appointments be canceled. After nine years of loyalty, I'm sad that it has come to this. Letting go of an exceptional technician and following it with poor customer service has completely changed my impression of the salon. It's disappointing to leave, but I'll be taking my business elsewhere.

Hiroko is the gentle spirit that took care of me today. She deserves all the stars Great foot and…read morecalf massage. Attentive to every detail. 4 Star rating is because you have to find street parking or pay valet service to use the AC Hotel's parking garage, and the color selection of polish is limited. I'd recommend coming for a solo trip, as space is also limited.

Kaelen and her staff are so kind and extremely accommodating! My massage and facial were pure…read moredelight. I'm also obsessed with the face cream I purchased after my facial. I cannot wait for all of the new things coming to the site!

Brendaly greeted us and had us fill out one form with basic medical info. We also circled the areas…read morewe wanted extra attention on. The entrance was cute with a little waterfall and smelled nice. We were shown to our room and there was a gown in case we needed to get up at any time. The room was kind of small but worked just fine. Mike did my massage and Lucy did my friends. In our package you could choose one of three options for an add on. I chose the hot stones and my friend did the CBD massage. There was light music playing and a salt lamp for low lighting. Mike did a great job and my massage was very relaxing. Would recommend.

I only learned about this place through Groupon and decided to give the couples massage a try. A…read moregreat experience for both my wife and I! This was my Valentine's gift to her. Both masseuse were very professional and kind and did a great job, providing relaxing, therapeutic environment. We will definitely return!

Adina was super attentive and walks you through the whole process so there is no reason to be…read morenervous. She makes you comfortable and is flexible to your needs. I appreciated her attention to detail. My cupping session also included a tarot card reading, aromatherapy, healing stones, and sound therapy. It was all very relaxing and stress releasing!

This is one of the best places to go for a facial! I love Adina's whole approach! I've struggled…read morewith cystic acne in my teens and into adulthood and because of her, for the first time, I am acne free and have gorgeous skin! Following her recommendations and monthly visits with her, I'm looking forward to reducing my scarring with monthly microneedling and I'm so excited for the end result! I'm already so happy to finally have gorgeous skin!

The spa is located on site at the JW Marriott resort. If I understand correctly, there are locals…read morethat are members of this club and use the services along with guests. My husband and I scheduled facials over 30 days before our check-in date of our stay. We flew in on a Sunday and on Monday I got a phone call from the Spa informing us that they couldn't take us at our scheduled time but they would be happy to bump us up earlier midday. Keep in mind we booked the last appointment of the day because we want the entire day while we're on vacation to enjoy our day to close with spa treatments. The phone call was very professional. I did express my disappointment with having to move us around less than 48 hours before our scheduled times. I shared with the spa while I was grateful for the phone call. I was still disappointed with the abrupt update to rearrange us midday. I almost cancelled us. I tried finding another late day appointment and they shared with us so that wasn't an option even though keep in mind we made our appointments well over 30 days before our arrival. It wasn't until close to the end of our conversation that the caller from the spa said that there was a family emergency and we needed a shift. So my humble opinion if there was truly a family emergency why didn't the phone call lead with that? Why did that not get shared with close to the end of our call my point is it sounded like a staffing issue and if that's the case, I'm OK with the staffing issue just be honest with me. I kept repeating myself saying that I was disappointed, although grateful I felt like there was a gap information and it wasn't entirely truthful. Long story short, we were able to get our services even though we had registered for two facials, The Spa informed us that they could not accommodate a second facial and they could do a massage again we didn't sign up for that over a month before our arrival. My husband gets regular massages at home. I wanted him to experience a facial. Knowing how flexible and accommodating he is, he was happy to take the massage. He's very kind. My facial and his massage were probably the best experiences we've had from those technicians. Brooke was awesome. Regretfully, I can't remember his massage therapist's name, but he said she was awesome and he really enjoyed his experience. When we did check in for our services, staffing looked slim. The girl who walked me through the females locker room, didn't say much outside of where to put your used robe or slippers. She did talk about the lockers and how to get those situated. Overall, I'm glad we had our services and I appreciate the experiences from our direct massage therapist and aesthetician. There are plenty of opportunities for the Spa to flex and adjust how they communicate with their patrons. Grateful though it was a rocky welcome after we checked in for our stay.

The individual that ha dled my oedicure was awesome. However, everyone else was alouf and…read moreunhelpful. No one discussed what services were available to me as a spa pateon for the day .. whcih by the way is a lot. Note: Marriott Platium members can take advantage of the spa facikities while staying.

I initially purchased a Groupon for a Brazilian bikini wax. I was so impressed I with Melissa that…read moreI have recommended her to all my friends! She has the best prices in town...hands down. She is quick, thorough, professional, and her spa is always clean and organized. Melissa is conveniently located in a collective of salons and spa on First Ave. and Limberlost called "Sola Salons". Melissa's schedule is perfect for people who work, and she has appointments available to accommodate anyone's schedule. I have been to lots of other spas that do a great job, but often for a 30 min. appointment ends up being one hour ...the time spent checking in, waiting, and the waxing not to mention costs after tip $50-$60. I just had an appointment today...no joke I was in and out in 15 minutes and paid $40 w/ tip! Who wants a bikini wax to last any longer than that?! Holla!

It's important to know that Zen Beauty Spa is a small affair, essentially located in a large…read morebuilding titled "Sola Salons" with other small businesses of nail salons, hair salons, etc. While Zen Beauty Spa is comprised of an aesthetician and a massage therapist, this review is solely for my experience with the massage therapist, Chelsea. Good ole Groupon brought me here to enjoy a 90-min massage for a great price. Chelsea offers five different types of massage: swedish, lymphatic, deep-tissue, neuromuscular and aromatherapy (Aromatherapy is $10 extra). I received a deep tissue/swedish massage and can honestly say it was one of the best massages I've ever received. You know it's a great massage when you drift into that state of semi-consciousness somewhere around the 30 minute mark. Customer service was top notch and I will most definitely be back to visit again. Overall, not only was this a great massage experience, but I love to support new small businesses. It is obvious that Chelsea is passionate about her little spa and her profession as a massage therapist. *Note: due to the popularity of this Groupon deal, Chelsea is booking into late March now. However, if you want a quality massage experience she is definitely worth the wait. *Right next to Sunflower Markets, perfect for a nice little walk around for yummy goodies after your massage.

I got a totally cute bob from Rocio. I was referred by a customer on r/TucsonList on Reddit. I have…read morevery straight hair and need a technically skilled hairdresser that knows his/her way around a pair of scissors. I will def return. Mention my name (Linda) and I get 20% off my next cut.

Candi is an outstanding stylist! She has a great eye for picking hair colors as well as cutting…read morehair with precision. The salon has a very nice vibe - front desk staff are extremely nice!

Vivian is a fabulous nail tech. My nails always look fabulous when I leave after. Gel manicure and…read morea pedicure

La Vie has been in Tucson for years, I first went for a La Vie custom facial in 2008, after my boss…read moregave me a gift certificate for Christmas. I then went back after six years (after my husband gave me a gift certificate) and am now a committed customer. I am hooked! Vivyan has the experience and knowledge to take care of my sensitive skin. I continue to get facials every other month. I have had a peel, which I was very hesitant to do because of my sensitive skin, and everything turned out wonderfully, no poor experiences here. Also, many of her other services (eyelash perm, waxing) are treated with sensitivity and care. As I said, I am hooked.

Ingrid is fantastic! She's been doing my brazilian for about…read more4 months now. For those of you considering brazilian waxing: Yes, the first time hurts, but the pain only lasts a couple of seconds. After the first time, it gets significantly easier, as long as you go regularly (every 4-6 weeks). During my last visit, I hardly felt a thing. So, don't let the fear of pain keep you from giving it a try! Ingrid makes it very quick and always uses the proper type of wax for your hair type/body region, so you're in good hands with her. Her facility is nice and very clean. It's relaxing and private, so you'll always feel comfortable. Ingrid is very professional and personable - interacting with her is always a fun experience. Her prices are very reasonable and, for new-comers, she often offers deals (on yelp, groupon, etc.). Give her a try for any of your waxing needs!

I booked a Skincare Consultation at this business with the hopes of subsequently booking a Bio…read moreRepeel Facial. I enjoyed talking with the esthetician and felt that she was asking good questions. She said she would email me all her notes and recommendations from the consultation and we did end up booking a Bio Repeel facial for a later date. I did not receive any follow up emails or instructions from her as she had promised. I tried reaching out to her by phone, text and via her website. There was no answer by phone, a bot (obviously) answered my texts and there was no response from my question via her webpage. This woman may know esthetics, but she does not know how to run a business. I'm very disappointed that I spent $50 for a skincare consultation and then never heard from her again. Go elsewhere for you beauty needs. I have canceled my Bio Repeel and will not use this business again.

Great providers. They really care about you and your skin. They offer a variety of treatments and…read morehave the most amazing beautiful office!

I've been a patient at Skin Appeal for the last 5 yrs, so obviously they are doing it right. Right…read moreand well. They offer the latest technology to accomplish your goal, be it a simple filler or a round in the new "Softwave" machine addressing cellulite, jawline, neck, etc. I always look years younger with the requisite time, and it lasts. Thanks Ladies! Well done.