Administrative team, and technicians were excellent. Dr. Maisel on the other hand was…read morecondescending, dismissive and overall unpleasant. It's sad when patient care is put on the back burner because loyalty to colleagues matters most. I brought my mother here because I read the reviews and thought I'd get an honest second opinion. Instead what occurred was a visit with Dr. Maisel downplaying the severity of the situation and denying what the surgeon had confirmed to us this morning (torn retina). Not only were my mother HIPPA rights violated (as she never authorized in writing or verbally - for her previous surgeon to divulge details about her care to Dr. Maisel) but Dr. Maisel "conclusion/diagnosis" was illusive confusing and contradictory. This was a terrible experience - I left more frustrated than I did when I walked in. I do not recommend this facility.

Will not go back. Dr is rude and arrogant. His staff is just as bad as he is. He misdiagnosed me…read more Horrible

Life changing experience. The process goes so fast. Procedure is painless. Dr Gordon really puts…read moreyou at ease. I was virtually blind before the lasik, I couldn't believe within a few hours how differently you look at things. It's like being able to see in high definition haha.

I am a 26-year-old male, who had -8 prescription contacts in both eyes. I was absolutely devastated…read morewhen within a months time at age 25, my tear production gave up. I was no longer able to wear the contacts which gave me vision since my early teens. My eyes were simply too dry. After a few months of misery in glasses, I looked into LASIK. But the price? It was beyond my reach. That is, until I found LASIK on GROUPON. I figured, I need to be very careful, after all, why would any self-respecting doctor need a coupon for customers? Boy was I wrong! I scheduled my initial assessment free of charge, as usual with these places. Upon entering PLC, I was impressed with the organization, presentation, and comfort of the office and staff. I helped myself to some cookies and coffee while I waited. Next, I was greeted by a woman, who brought me into another room, where she performed four tests on my eyes, for measurements and determining my candidacy for the procedure. She then brought me to a final room for one last check. She told me I looked like a great candidate, and that someone else would be with me soon. Just a few moments later, I was greeted by another woman, who was exceedingly helpful in telling me how the procedure works, what to expect, and even the risks involved. All topics which I was educated on already, but it was appreciated nonetheless. I was told about the required eye drops which would be taken three days pre-op as well as afterwards, combined they cost me about 60 dollars. She also assured me that she would be in-office the day of my surgery, and ended up doing my one-month follow-up as well. I was told my measurements would just make the cut for regular LASIK, but that bladeless would be a safer plan. (This is typical of higher prescriptions such as mine). Next, I was brought into a small office, with another young woman. There, we scheduled my procedure date, just under two weeks from that day. We also discussed the price difference between blade/bladeless LASIK, which I wasn't made to pay until my procedure date. I was NOT treated differently than anyone else because I was a Groupon patient. I was treated with respect by all members of the staff throughout. That is important and appreciated! Lastly, much to my surprise, I got to sit down with Dr. Richard Gordon himself. Apparently, according to reviews from other LASIK centers, this isn't as common as you'd expect! Many patients don't even meet their doctor until a minute before their surgery! Dr. Gordon was calm, cool, and collected. He went over similar things which his assistant did just after my assessments earlier, and didn't graze over the possibilities side effects, or worse, ectasia, etc. I left that day feeling very confident in my decision, and looked forward to my procedure date. I'll make this part quick. The office was bustling with employees the day of my surgery, there must have been at least five people watching over my procedure, with Doctor Gordon at the helm. Everyone was positive, happy, and I was given a stuffed elephant to hold while I got zapped. Doctor Gordon has performed countless procedures, and his confidence shows, I felt safe the entire time. The procedure lasted maybe two minutes, and I was sent home right after to nap. I was able to help myself to the office bathroom immediately afterwards (with plenty of discomfort of course, but hey!) and I was able to speed down the highway 24-hours later (YOUR results may vary!) Following the procedure, was about a month of increased dryness, and mild visual aura around light source (Both common and temporary for most) ONE-MONTH POST OP - Dryness from the surgery has subsided, light sensitivity was gone after 24 hours, and my mild visual aura around headlights/street lamps has just about cleared up! Be responsible, and follow all pre/post-op care! If you couldn't already tell, I absolutely loved every minute of time spent with Palisades Laser Eye Center, the employees, and Dr. Gordon. GO HERE. Don't wait another day to be free of glasses or contacts. Again, be responsible, and follow all pre/post-op care!

This is the first time reviewing a doctor's office. I had the most wonderful experience with the…read moreentire team. From the receptionists, to the technicians (especially Donna) it was extraordinary!!! Dr. Woodward is intelligent, caring, gentle and the most wonderful doctor I have ever been to. The whole team took great care of me as I was very upset about a previous diagnosis from my other eye doctor. They treated me like a queen. I will never forget how I felt there and when I got home, I just thanked G-d that I chose to go there. If you are in need of retinal care, please go to this office and see Dr. Woodward. I would give this team 10 stars if I could but they only ask for 5. I will be seeing Dr. Woodward for the next several months for more treatments and I honestly am looking forward to going back there. This team is the best by far and Dr. Woodward is outstanding!!!!!! Please, do not hesitate if you are in need. Marjory L.

He is the very best ophthalmologist that I have experienced. He is talented and caring and I always…read moreleave his office knowing that I was treated professionally in every aspect of the visit!

The best of the best. Doctor and his staff are attentive, caring, professional, and go above and…read morebeyond every single time. A true gem!

Kept me waiting 45 minutes with no explanation. I asked for an apology. They laughed. I said I was…read moreserious. They said they didn't owe me one. I walked out. This office is a disgrace.

I made an appointment for a consultation for cataracts that my optometrist recommended I do. This…read moredoctor's office was in network. My insurance company has a copay of $40 for specialists. Upon arriving the billing person informed me I would be charged $200 not $40 because I had not met my deductible. I told her I was here for a consultation not any type of procedure or surgery where I would need to meet my deductible. I told her my copay is $40 and she said we are specialists so it's $200. I showed her my insurance card where it stated $40 for specialists. She continued to argue with me and was extremely condescending and rude. She told me if I wanted to see the doctor I must pay $200. I replied that I was leaving and she was completely wrong in what she was trying to bill me. DO NOT go to this practice as you will be incorrectly charged for services. Definitely a money making scheme!

I just completed the cataract surgery with Dr. Gordon....I am extremely pleased with his concern…read moreand care in my pre-surgery meeting and through the procedure and follow up. The staff at Ramapo Ophthalmology Associates were friendly and attentive to my phone calls and in person conversations. Particulary helpful was(is) Derrin Castleton, the surgery coordinator. She explained in detail the procedure and the after care. I had some concerns going into the surgery, but she was able to explain and assure me as to how things would go. I had numerous questions and she followed up with me in detail, and contacted me to see how I was feeling. This made me feel much more comfortable knowing what to expect before and after the procedure. Two weeks to my final checkup which she was able to schedule around my busy schedule.

My experience with New City Eyes has always been amazing. If I could give 10 stars I would! Dr…read more Eckstein and Dr. Garbowitz are so attentive with their care of my eyes and my lenses. They have very fashionable frames to choose from at the front of the optical. I've gotten many nice glasses for myself and my family . The eye exam and the contact lens fitting have always been so thorough. My vision is so much clearer after exams at this optical . The team is also amazing with kids because of their patience and kindness . Both of my kids had their contact lens fitting here and we couldn't have done it without Dr. Eckstein's expertise! I always know my eyes are in great hands at New City Eyes because of Dr. Garbowitz and Dr. Eckstein and the staff that work there. Thank you, thank you!

My family and I have been coming to New City Eyes for many years. This office is pure magic. Dr…read more Scott is so down to earth and personable, as well as being extremely intelligent. The girls at the front desk .... OMG! You're not getting nicer than these ladies ! They're very sweet, accommodating, and very knowledgeable in all areas. I've always had a pleasant experience here. Appointments are easy to make, (you can book online or via phone). It's that easy ! Thank you for treating my family like royalty, New City Eyes ! See ya soon !

I am very disappointed with my experience with Jacqueline Salzman, MD in Tarrytown. My cousin and I…read morewent together on November 10, 2025, for routine eye exams, and both appointments felt extremely rushed. My cousin's exam lasted only about four minutes, and mine was similarly brief. Shortly after the visit, we both developed pink eye, which raised serious concerns about the care and hygiene during the appointment. During multiple follow-up visits, the approach felt repetitive and dismissive. Dr. Salzman primarily prescribed antibiotic eye drops at nearly every visit, even after my pink eye had already cleared. There was little explanation provided, and no meaningful discussion of what might be causing the ongoing issues. At one visit, she noticed an eyelash in my eye and again defaulted to prescribing more drops. At my last visit on Tuesday, I still had an issue with my left eye and was once again given antibiotic drops without a thorough evaluation or clear explanation. Overall, the appointments felt rushed and overly focused on prescribing medication, rather than carefully examining the issue or addressing concerns. I did not feel listened to or properly evaluated, and I left feeling frustrated rather than reassured. I expected a much more careful and patient-centered experience, especially for what began as a routine eye exam.

I have been a patient of Dr Salzman for 5 years now and I can truthfully say she is both an…read moreincredible Physician and and incredible person. Her diagnostic skills are unmatched and she has a caring heart to go along with it. She goes out of her way to make her patients feel comfortable and I always leave her office knowing I just saw the Best Ophthalmologist there is. Her bedside manner is beyond great. I am lucky to have her as my opthamalogist and the people I have recommended to her have been very satisfied. All around, " Great"

Excellent doctor . The best I have ever been to. She is competent, caring and an excellent…read morediagnostician. I wouldn't go to anyone else after being under her care. She takes the time with you to explain everything and follows up . She found a problem in my eye that other doctors missed. She saved my eyesight. I am forever grateful. She deserves 10 stars!!!

I have been a patient of Dr. Mann's for over 25 years. Her office staff has always been very…read morefriendly and respectful. The office is clean and attractive and the equipment updated many times over the years. But most importantly, Dr. Mann is an extremely knowledgeable, thorough and caring professional. Her examinations are never rushed and if I ever have the slightest problem or concern, she schedules me immediately. In addition, the office offers an extensive eyeglass frame selection. Even after moving to another state, I continue to travel at least once a year to see Dr. Mann and have her maintain my optical needs. I cannot say enough about the quality of care I have received over the years!