First off, "Jolene D" who posted here, is the wife of the owner. She also posted on the competitor…read moreand gave them a poor review. Not cool! He came out last fall, knew what he was talking about, gave me a rough estimate, then told me he needed to write it up to make it official. After not hearing back, I emailed Jolene a couple of times. She finally emailed this to me: "David said he cannot send you a bid as he cannot honestly give you a honest bid. He says call him in spring so that he can get up on roof so that he can give you a accurate bid." I copy and pasted this from the email. I called her and told her this is NOT what he just told me the other day! The verbal estimate he gave me included EVERYTHING that could possibly be done! I guess because I live in the historic district, and I told him I wanted him to do it on the spot, he figured he could squeeze more money out of me. Either way, they lied. I ended up using Midtown Sweeps out of Waterloo. The guy is honest, does great work, and the cost was half what David quoted me.

I called three different chimney sweep companies for a rental unit I take care of. One never…read morereturned either of my calls. The other two both said they did the same thing, inspect the chimney for safety and if it's ok, clean it. DC Chimney charged $85 and the other charged $130, I scheduled with DC. They got me in within a week. Dave, the owner, came on time, did a thorough check and determined that is was not only safe, but clean. He just charged me $65 for the inspection and offered some free advice. I would definitely use them again.

I have used Crow's Chimney sweep in the past for chimney cleaning and maintenance and have always…read morebeen impressed with their reliability and expertise, but this past week they surpassed all my expectations. After calling the company that installed my gas fireplace that wasn't working, waiting 2 weeks for them to come and service it only to be told they don't service gas fireplaces even though they sell them, and suggesting I call Crow's did I get the fireplace fixed. Not only did he come to my home days after I called, he found the issue plus other issues with the way it was installed and fixed those as well. Then he ardently put the fireplace back together placing each log and checking to see how how the flames looked. Mind you, he took two hours on a FRIDAY NIGHT to get this all done. So impressed! Highly recommend this company.

I've used most of these companies in the past for chimney cleaning and maintenance. I will only use…read moreCrows from now on. Don't waste your time or money on the others.

We're so fortunate Ben from Midtown Chimney Sweeps inspected our fireplace…read more In a nut shell, our fireplace is not safe. We are not certified in chimney inspections. When Ben showed me with a flashlight current damage and multiple pictures, I couldn't believe how much deterioration there was. We had a chimney fire in the spring. We burn fire nearly everyday from October to May. We were given a bit of wood to burn in the winter. The fire happened when I started burning the free wood and we chalked it up to the wood. Wrong!!! I learned so much. Ben explained everything! He knows his stuff. He is definitely a professional in his field. Since we did have a fire, he wrote an extensive report for our insurance company. Very professionally written with lots of information and pictures. The work that needs to be done is extensive. Our unique problem is not something they can fix. Besides the inspection fee, they did not and can not gain any additional profit with this inspection. We are so glad we called Midtown Chimney Sweeps.

Jon was on time, explained his qualifications, and completed the chimney cleaning quickly. He put…read moredown cloths to protect my carpet and cleaned up carefully when he was done. He also offered to check our dryer vent to see if it needed to be cleaned. They offer a discount if they do the dryer vent in the same visit, but he gave an honest evaluation and said it did not need to be done. Jon was friendly and professional.

We have called twice to set up an appointment. The first time after they were late we gave them a…read morecall to see when they were coming by. We were told it was "not on the clip board" and to make another appointment, which we did. The second time it was another no call, no show. Was told that they must have lost it again and that they would call us back in a half hour to reschedule. Never got the call back, and we had made arrangements to take the time off to be here for this appointment. Very disappointed!

We had a leak from our chimney in the house we moved into during the heavy rains in June on this…read moresummer (2015), upon my return from out of town I saw all of the inside damage to the inside stone and mantle and called 3 local companies to come out access situation and give me estimates. We ended up going with All American bc the receptionist was so on top of things, worked so quickly to get her spouse out her to prevent further leaks (we had a tarp tied up on the chimney and caulk sealing the flashing), and the other bids came in much higher and All American gave us,a few options and even told us,a way we could easily save money for a few years, which we,would never have known about-,being a woman dealing with this I felt like I easily could have been taken advantage of and it was completely the opposite. They were never late, extremity respectful, cleaned up all the mess and even offered to help me clean up the rope, tarp and,all of my mess we had rigged up there to keep water out. They were also the only company out of 5 that I called that offered a warranty AT ALL!!!!! They made sure I completely understood all of the work they were doing before and after they did it and we have happily had not one leak since! We are,thrilled with the craftsmanship, work and quality and that we used a local family run business and would and will refer their services! Thank you All American!

I can't say enough good things about Mike and his service. We had a chimney fire on a Saturday…read moremorning in a stove pipe from a wood stove: our source of heat on a 20 degree day. The firefighters removed the stove pipe from the wood stove to the ceiling 18 feet above and from the roof up to the chimney cap: they wanted to be sure that there was no fire anywhere. After the "all clear", we made four calls to find someone to put us back together: we needed heat. Two did not provide a return call. One could put us on a list. Mike called back within 30 minutes and was at our place within 90 minutes. Not really knowing the conditions of our place, he offered and brought special cleaning supplies for the fine dust of the ash and fire extinguisher. He assessed the situation and got to work. Not only was he professional and efficient, he was empathetic, personal and funny. We cleaned. He reassembled; was very thorough about being sure things went back together to ensure safety; taught us things about fire building and maintenance; and ensured that we had heat from the wood stove by 5pm. Mike will now be part of our annual wood stove maintenance program. We are very grateful to the fire fighters and Mike who took very good care of us in this emergency. Thanks Mike!

From the owner: Tri-States only exclusive chimney sweep. Hanselman Specialist. Been in service for over 40 years.read more

They were prompt, professional, and took the time to explain what I needed to do to use our…read morefireplace safely. They were quick to clean up the (small) mess from the fireplace and just very pleasant to work with. We will definitely use their service again!

It's two days before Thanksgiving. I contact Falcon's Nest on Tuesday morning in hopes someone can…read moreclean my old chimney in my old house, before the holiday (high risk of carbon monoxide filling a clogged chimney - recipe for disaster) on short notice. I received a call back within the hour, Earl said he could come to my home (30 miles away - the same day) and clean the chimney (in an hour), quoted me a fair price and I agreed to the service. Earl came to my home, respectfully went to work and cleaned 6ft of soot and debris from the chimney, provided videos (pics too), a receipt via text and advised on next steps with my water heater and chimney maintenance. To top it off, I was charged $150 less than the original quote. That's honesty, that's professionalism (pretty rare qualities these days) and I am eternally grateful. Looking for a Chimney Sweep - THESE ARE THE RIGHT GUYS to do the job. Phenomenal Service and Work!! I cannot praise them enough. Thank you, Earl and Falcon's Nest!

When I bought my house the inspector said that he does not do Chimneys and that I would have to do…read morethat separate. He suggested a chimney cleaner in Des Moines. I called them and asked if they could come out and take a look. They informed me that they were too busy to come out and take a look and that they probably could sometime in February. So I looked around on the internet and found Top Notch. I'm glad I did. I have had a lot of service people come to my house for repairs and such and they all seem to fly through the work and are wanting to get tot he next job. I felt that he wanted to do the job to a "T" and make sure everything was in great, not good, great working order. I really appreciated that. He also spent the time to show me the parts and how to operate my fireplace. Thomas went above and beyond anything I thought was possible for a chimney inspection and cleaning. He even made the firebox look brand new by painting the inside and trim.

Tom was fantastic. Our chase cover was old and leaking. He told us we would need a new one…read morefabricated. While we waited he patched the old one for us as a temporary fix (this was a HUGE help as we had a rainstorm but the water stayed out). About a week later Tom called about the cover being in and he came out the next day and installed it. Looks good plus he gave me a lifetime guarantee on the cover and labor. We did not get multiple bids, so I am not sure how his pricing compares but the communication, timeliness, punctuality and overall chimney knowledge was greatly appreciated. I will absolutely call Top Notch in the future.

I called Sunday April 19, 2026 and the after hour person, Dane, took a thorough message, "What was…read morethe possibility of a service person coming between Monday or Tuesday to clean our fireplace gas insert as well as clean our Ac compressor. We were listing our home for sale much sooner than anticipated." I received a call Monday morning saying they received my message and they could schedule us that day as they had just had a cancellation that was actually for our area. By 11:00 Am that day the service person, TJ came out and cleaned the AC compressor and gas insert and glass. I was thrilled when I saw how fabulous the fireplace looked. Thank you Colony Heating and Ac and Thank you TJ!

2 years ago in the winter, I awoke to a cold house. I was new to the city, so I called around…read more Colony was the first available. The technician was efficient and the price reasonable. However, due to it being a Saturday, I was charged a $250 weekend service charge. The problem was that drifting snow had blocked the outflow pipe. While the technician was at my home, he received a call from my neighbor experiencing exactly the same thing. The technician advised him to clear his exhaust pipe. No charge. I did not object to the technician's service fee, but felt the weekend fee excessive, especially since my neighbor was treated fairly at NO CHARGE. Colony profited unreasonably and lost my business because of it. Dr. Sisson