Horrible experience! I brought my 4 year old in for a pedicure (was quoted $35 with gel.) and they used regular polish instead. When I asked about the error, the man at the front argued with me, then had the audacity to ask if I even had money to afford the service. Beyond rude, unprofessional, and completely insulting. I ended up stopping my own pedicure because I was so disgusted and could no longer relax, which is what I came in to do. I left midway through my pedicure. As I paid, he loudly told me to "never come back," further humiliating me in front of other customers. What was supposed to be a fun mother-daughter outing turned into the most degrading nail salon visit I've ever had. This place lacks professionalism, courtesy, and basic respect for customers. Do not waste your time or money here. I wish I would've read the more recent reviews before driving 30 minutes to return here. I regret patronizing this place. Editing to add: Less than 3 hours after leaving the Polish has completely peeled off of my daughter's nails. I called the establishment and they told me to "come back in." I expressed I am uncomfortable with this after how I was treated earlier today and in response to that they hung up on me. They also did not clean underneath my daughter's nails or clip/file them at all during the service. See the attached photos for what we received. I paid $55 and had to go elsewhere to complete my pedicure. My daughter is also asking me to fix her nails when it's only been a few hours. read more

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This is my fourth or fifth time coming in for acrylics. The day after my appointment my nails were already lifting and a rhinestone fell off. The nails were different lengths and thicknesses. The gentleman working on my nails was hardly even looking down at what he was doing and instead staring over at the pedicure section. He burned my cuticles a couple times with the drill because he wasn't paying attention. One nail cracked two days after the appointment. Just overall a bad set of nails. My other visits have been subpar as well but it's very disappointing knowing I paid $53 plus tip for nails I'm going to have to get redone sooner than I should have to. read more

Sonny's Nails - Cracked nail - Nail Salons Near Me - Munster, Indiana

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Tammy , Rude owner, use old materials , they are not the cleanest. I was going there for years but now I go where the customer service is unmatched. They sterilize everything. The material if it is old and gummy it gets tossed and a new one is used. If you desire to be treated nice every time you show up and the service is unmatched go to World Star Nails in Tinley. You won't regret it! read more

Poor quality of service and cheap products.....Not to mention employees rude. Didn't like the service came back and waited 45 minutes still no one took care of me after i called to express my concern. Green shirt lady just walked around me first and last time read more

I have been coming for maybe a year I go to another place but they are always so busy I can't wait 2 hours for pedicure The other place I do the spa pedicure 40 dollars but they rub and massage for at least half hour or more this place 15 minutes and you're out the door and they charge 45 sorry but that should be the regular price then i was there yesterday and again in and out 15 minutes I paid 45 dollars and then got charged a dollar for a credit card fee won't be going back read more

I have been here a few times. Each time it has gotten worse. The quality is horrible! Two of my nails fell off within 2 days of having them done. I got a full set with basic no chip polish. My friend got a full in with no chip. Her polish has already started chipping and it hasn't been five days. Should be simple but it turned out to be a mess. The people are nice but the quality is very poor now! I would not recommend and will not be returning. read more

Always a good experience! I've been going for a couple of years now. Excellent service and color selection!

Toenails look nice! I love the chairs massaging my back and the nice warm foot bath. However, the service, cleanliness and end result of my pedicure left much to be desired. My friend and I got the 2 men working (really more comfortable with female nail techs but what are ya gonna do?) and they were so gruff and impolite. The one told my friend he would NOT do the hot stone deluxe pedicure. No explanation. My guy didn't even move the dang plastic board out of the way for me so I could sit down. He also got the seat all wet and I had to wipe it off with my jacket. Nice touch. While my toenails look great, the bottom of my feet def needed more attention. They're still rough and I wish the guy would've used the cheese grater thing on my soles (hehehe). The polish on my little toes was also very gummy for hours! Almost didn't make it. Glad I wore my flip flops there. The salon itself needs updating. I wouldn't usually nitpick about this but there's COVID and so my bag shouldn't have someone else's dead skin stuck to it ya know? It's dusty and just looks drab. My friend said they need to take down the funeral curtains! Ha! tru tru Overall pretty disappointed. Not very many quality nail salons in this area, unfortunately. read more

Sonny's Nails - post-honey princess pedi - heels still rough af - Nail Salons Near Me - Munster, Indiana

I had been a customer for a while but noticed that it was difficult to get the technician, I think his name is Robert, he sits in the first chair. So I started making appointments for this tech but every time I went, he made some excuse that he had to leave early. Today I made an appointment and the same thing happened. I felt quite disrespected after I had waited there 30 minutes and then was told that he could not do my nails because he had to go to the airport, So I left and went to the new shop on Calumet. That was the best decision I could have made. The shop was much nicer and the techs were eager to help and did their best to please the customer. They did the best job on my nails, especially my toenails. I also appreciated the fact that I could communicate with them and they understood. They were very well organized and got me in and out quickly. I will nerver use Sonny's nails again, read more

This was my second time coming. The first time I asked for a design and nail tech said she couldn't achieve so I kept changing to one that she did and when she said yes to one it still looked nothing like my desired pic. Still i gave them a second chance and this nail tech tried really hard on one hand but rushed the other and you can tell in the quality. fill in is usually $45 but today i got charged $70 and that was not discussed or disclosed when i showed her what i wanted. She cut my skin and some nails are still glued to my skin. do not think i'll give them another chance.. read more

Sonny's Nails - This is what I asked for on coffin nail. - Nail Salons Near Me - Munster, Indiana

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My friend and I came in to get a basic manicure. We both had different people. One of the ladies was trying very hard to convince us to get a no chip and we had to say no a number of times. The lady that did my nails was very rough with the nail buffer. She globed the nail polish on and didn't clean it very well. My friends nails are thick and bumpy. She has nail polish all over her fingers. We don't recommend this place. read more

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This place is old , dirty carpet and dusty. They need a thorough cleaning. They are not friendly either. Ive witnessed techs not sanitize tools between customers and they rush services. If your desperate and need a quick fix... stop in with caution. If your looking to feel pampered in a pretty place. Forget it!! Assembly line action takes place. read more

So I'm going to start out first by addressing wait time. This establishment is no different than any other walk-in nail place you go into. Unless you are going into a beauty/spa/nail salon and have a specific appointment for that time, there is a chance you're going to wait. Even if you do call in for an appointment, just expect it, and plan to go in with patience. That is just how it is. To help avoid nail time road rage ask when they are usually slower, if you are able, try to come during that time. Did I have to wait a period of time before they got to me? Yes. But that said,I got the most amazing pedi and full set of nails. I was not rushed through like some assembly line. All of the techs are very friendly and it is well staffed. My nail tech was very sweet, took time to listen to what I wanted, and did a beautiful job with shaping and design. I will absolutely be back. Even if I do have to wait, so worth it. read more

Sonny's Nails - Nail Salons Near Me - Munster, Indiana

I have the very best nail tech!!!! Andy is so nice. He is always polite and patient. He always takes care of me and I really appreciate it. Everyone is always so nice and accommodating to me. I definitely show my support and will continue to do so. read more

Tami is my favorite nail tech I have found in this area! She always does such a great job with the designs I pick out! read more

Sonny's Nails - Nail Salons Near Me - Munster, Indiana

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Racist and very unprofessional. I went in for a soak off and the guy proceeded to cut and peel off nails instead of a soak off and then was very rough the entire time. He didn't clean any tools before or after use either. I tipped 5$ nonetheless and went to pay he followed me and asked me to sign and after i signed he told me that's not my signature and asked to see my id and told me to sign again and again. After complying multiple times and signing the paper 3 times he said ok. Don't go here. Save your time and money, worst nail shop ever. read more

Zero stars! Horrible service! I went here today for a pedicure and a fill-in. First issue can be seen in the photos. I asked for this yellow which they said they had. And they brought out this exact bottle but apparently something else was in there because this was the result. So after a long wait for my fill-in I had to remind Lee that I was still waiting. He looks at me and says "no one here wants to do your nails you are too picky". He said he remembered me from coming in there before and I was picky. Obviously this is something very rude and unprofessional to say to a customer. And I hadn't been there in over a month. What's more egregious is the fact that they let me sit there for over an hour only to be told "no one wants to do your nails" Needless to say I am outraged. Please do not support this business. read more

Sonny's Nails - Nail Salons Near Me - Munster, Indiana

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This was actually my second time back. The first time my daughter and I were walk ins and got Calvin. He was so nice and treated us great. I went back today and asked specifically for Calvin and this was like a completely different person. I showed him what I wanted and he agreed he could do it... he barely even filed my nails, was rough the entire time and would not listen to anything I was saying. He made my nails a flat when I asked for curved... he was just horrible. Needless to say my nails were sloppy and I did not leave a tip... I will NEVER be back there... nails techs like Calvin should not be in service. read more

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This is one of the only places that my mom and I go to get pedicures! They're very kind and welcoming. They have such great service.

Butchered Toes! Heed other bad reviews!This place cut my nails wayyy too low, it exposed skin under my toes!! They tried to tell me "guys prefer their nails this short" Really?!?, in pain with skin showing? ?? MY TOES ARE LITERALLY IN PAIN as I type this. Should be ZERO stars read more

Sonny's Nails - CUT TOO LOW. TOES IN PAIN!! - Nail Salons Near Me - Munster, Indiana

Each time I come here lately, I am quoted a different price, AFTER service. My last three experiences have not been the best. Some a very pleasant (I wish I knew her name)and a few are extremely rude. I am trying to understand how the price of a design on a nail has gone up from $1 to $2.50!!! Based on my last experience (the lady charged me $10 for 2 polishes and ONE design), I thought it was just her. She has done my nails before, and when I asked the price of design, she quoted me $1. What made this visit any different? Today, I get one polish and one design (2 fingers) and the gentleman tells me it's an extra $5. Sad to say, this will be my last visit. I've been coming here for years. So disappointed! That doesn't make a difference. I've experienced the same. Business is not the same anymore. read more

Sonny's Nails - $2.50! For this design! I'm done! - Nail Salons Near Me - Munster, Indiana

Beautiful Pedicure By Nina #437 Love Sonny's Nail Salon. & No Chip #1008 Manicure By Lee. read more

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The service is horrible.The lady that worked on me was rude ,was not happy the way she handled my finger nails .She burned me a couple of times with the drill and never even apologized.I know it was deliberately because I asked her to do coffin shape and wanted to charge me $5 extra for each nail ,so then I told her never mind just leave them the way they are and after that she was mad .I'm saddened by the way I was treated at this nail shop read more

Nail salon that offers all nail services plus facial waxing. Prices are very reasonable for the amount of service and attention you receive. The technicians are all friendly and will talk as much or as little as you like. They do a nice long massage for both mani and pedi. Clean, courteous, friendly, reasonably priced with a large selection of colors and nail services. Plenty of chairs and plenty of techs so waits are limited unless mid day on the weekends. I can not come for a year and they still remember me and ask about my family. That's creating a personal connection and making a brilliant experience. I love it here! read more

Sonny's Nails - Nail Salons Near Me - Munster, Indiana

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I had to wait 25 minutes which is okay because all nails salons on the weekend are busy. So be prepared to wait and don't be rude. The only thing is when it's busy the salonist tend to rush so my nails weren't the best but they were good for the price.... They last 1.5 weeks of constant hand washing and tedious work, before two acrylic nails broke off. (This might be my fault or theirs, hopefully my fault but I paid $80 for my nails) read more

Love the service from Michael. The only downfall is the wait. If you are looking for options. This is your place. Pedicures with paraffin are awesome!!!! read more

This was my first time going to Sonny's Nails. I was nervous since I was getting fakes for the first time since the 80s, but this was close to work and looked clean...so I stopped in. I was told to write down my name and take a seat. Lee told me to pick out a polish and have a seat at his table about 15 mins. later. When he came back, he introduced himself but didn't replace the towel from the last customer. That surprised me. He chatted with me a bit on what I wanted, and talked me into getting gel nails instead. Then he got to work. He was fast, efficient, and my nails came out great...exactly how I wanted them. I only wish they took appointmnts so I could get Lee again. Great work, fair prices, good experience. read more

Sonny's Nails - Nail Salons Near Me - Munster, Indiana

Tammy does an awesome job on nails and waxing. There prices are reasonable. All techs are friendly. I've been coming here for 3 years and have no complaints. Pedicures are to die for. So relaxing and reasonable prices for all they do! There pedicures vary bit worth it. I highly recommend! read more

Sonny's Nails - Nail Salons Near Me - Munster, Indiana

Lee and Clive were awesome. Even though it was busy they took their time and listened to me about what length and style! Definitely coming back! read more

Sonny's Nails - Loved Lee! - Nail Salons Near Me - Munster, Indiana

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looking for a nail home was so hard until I came to Sonny's about a year ago now this is officially my nail home. theyre very inviting clean and efficient. the staff is always so nice "most people don't get language and culture Barriers" but to those who do like myself get along just fine with people from different ethnic groups. I always get what I ask for and if I can't decide they make the best recommendations I love that as we all know nail colors and shapes can be hard. anyways Andy snapper on my nails today thank you so much for taking your time and doing excellent work even though I came close to closing time I still received great service as always. read more

Sonny's Nails - My beautiful ombré set .. - Nail Salons Near Me - Munster, Indiana

I wish I could give it Zero stars . After 3 days this is what my nails look like . I don't work so I have nothing to do through the day to say my nails would get like this . $60 down the drain read more

Sonny's Nails - After 3 days this is how my nails look - Nail Salons Near Me - Munster, Indiana

My friends and I have been here before and walked out in 2020, bc they were rude forgetting about this place until we realized this was the place that the man was rude. We walked back in there today with another friend to get mani's and pedi's, and the lady and a man was rude to us again. They wanted to charge my friend $10 to take her nails off, when she asked bout thr lrice a customer was talking crap about us. Only go there if you support a "Karen" the customer didn't need to open her mouth and be rude. She should of minded her own business . Living In St John the customer service is amazing at nail salons . Never come here read more

always do a good job and will fix anything like the length or shape. really like this shop

The first few times was wonderful. The last time in September - the pedicure was terrible and last week saw the destruction with blister and damaged cuticles. I had Sonny stop because it was hurting and then she did it again on the other foot. read more

I have been coming here for years: The women who have done my nails and pedicures are great! Even even will go as far as excellent/superior to other places I have ever went to in my entire life. i would have given them 5 stars hands down. But do the last experience I had there with one of the 2 gentlemen That worked there and worked on my nails on the day in question: literally argued me down making statements like my idea was bad and went on to color my nails to his liking and ignore what I wanted! I will never go there again. Goodbye to a long term relationship over one bad apple! read more

This is going to be a long detailed review so feel free to skip to the bottom to see why I gave Sonny's Nails one star. I felt decieved after seeing so many stars given to this buisness but received quite possibly the worst nail services I've ever had. I walked in wanting a full set manicure and the O.P.I pedicure advertised on their website. I was pleased that there was no wait and I was rushed into a pedicure chair once I selected a nail color. I work 12 hour retail shifts so I was looking forward to having "The Works" done to my sad and over calloused feet. Because I'm a retail manager, I am expected to give excellent customer service to ensure the customers in my store are completely satisfied. As a result, I expect the same when I am seeking a service to be done for myself. The girl that was assigned to me never asked what kind of pedicure I wanted done and gave me the most basic buff and polish service on my feet. I graciously accepted that because I felt it was my fault for not speaking up and telling her I wanted a specific pedicure but that's because most nail salons review the different services they provide and which is best suited for you. That didn't happen here. The pedicure alone would have gotten 2 stars but my manicure is what sealed the deal on their one star fate. I asked for a clear full set gel manicure with one little black triangle on each finger with a "Square Oval" shape hoping I'd have something similar to the long elegant nails Kylie Jenner wears so often. I had clear photos of the simple design I had wanted (a clear nail with a small black triangle at the base of my nail). Instead of what I had asked for, I ended up with "Bubblegum Pink" nails with a square style too large for my petite fingers and disatisfying nail art. The full set itself has large gaps in the gel where my natural nail is exposed, especially around my cuticles (which are still in horrible condition and were never touched or pushed back ). I decided to bring that and the round oval shape my nails had been filed into to the girls attention before she got any further but she couldn't be bothered with correcting my nails and said, quote, " I can't do anything about it." She could have started over and done a better job, but instead so she could rush me out, filed all of my nails into complete squares, filed the gel down on ONE HALF OF ONE NAIL (4 of my fingers on both hands had large gaps in the gel ) and tried layering more gel over it. One nail is now lopsided and when I try again to communicate my unhappiness with the results of her quick fix, she in response told me I was, quote, "Picky". I'm not "picky", I pay attention to detail as anyone should that's about to shell out $75 for a service. I wasn't rude nor unprofessional but I was definitely starting to lose my cool with the sheer laziness this girl was displaying. None of my nail art matched, and I didn't expect them to due to human error, but she wasn't even attempting to fill them in completely. After shading in 3, I mentioned that the triangles were not completely filled in and all she said was "Where?" and pretended she couldn't see what I was talking about. To avoid an argument, I just opted for the rough outline of my mini triangles instead. Predictably, she gave me an eye roll and a sigh of contempt and then removed and quickly drew on another 3 triangles. As she was applying this "Bubblegum Pink" nail color to my nails (A color that I did not ask for and assumed was just a base coat), I was treated to the scene of a disgruntled customer that had called the night before to schedule an appointment for her mother and herself as a birthday treat for her mother. When they arrived they were curtly shouted at from across the room that it would be more than an hour wait, if not longer, and to come back later, despite accepting their appointment the night before. Understandably, the woman was upset that these "Professionals" could not be bothered to get up from their station and speak with her face to face to remedy a problem they were clearly at fault for, nor did they offer to compensate her for the inconvenience. My manicure is only 4 days old but looks like a foul grown out full set and it has from the minute I walked out the door. If my nails had been filled in from the get go, I wouldn't have to get a new manicure less than a week later from a different nail salon. The photo of my manicure I'm adding was taken only 2 hours after leaving Sonny's. The inability to offer good customer service, almost zero communication unless it was argumentative, and their unwillingness to fix noticeable errors due to sheer laziness is why I'm giving them 1 star. There is aparently no point in calling ahead to book an appointment because they obviously disregard appointments that are made. Not only would I not recommended Sonny's Nails to anyone, but I would actively dissuade people from going there if I could. read more

Sonny's Nails - 2 hours after leaving. Gaps in gel. Cuticles are still gnarly & untouched. Middle nail has spots from pen ink,totally unrelated - Nail Salons Near Me - Munster, Indiana

I have been going to Sonny's since I moved to the area in 2011. They have been wonderful to me for fills (I get gel nails), Pedi's and Waxing. Tammy does the most beautiful designs I have ever seen and I always come out looking great. The other nail techs do a great job (but if I want designs - I see Tammy) Yes there are days I have to wait - just like everyone else but I do not get mad, I am at this place to relax and spend some me time. If I do not have time to wait, then I call ahead and ask if they are busy. My favorite thing about this shop is they know my name and address me by name everytime I walk in the door! How many places do that?? Prices are standard for what you ask for. read more

This was my first time in this salon and it WILL BE MY LAST!!! The nail polish is very cheap! I got a pedicure basic and a fill in with no chip polish. I got there at 6:15 pm on a Thursday and all my polish chipped and pealed by Saturday! It seems as if the polish was nearly empty and Lee added water to it. I didn't bother going back because I work very long hours and I didn't want to argue with them . NEVER EVER WILL I RETURN!!! Terrible!!! TOTALLY WASTE OF MONEY!!! read more

horrible service. they don't care about you or your nails!! went there for a soak off and they ended up digging my acrylics off. i mean hey if you want your fingers looking like this then go for it!! i will never be returning. read more

Sonny's Nails - Nail Salons Near Me - Munster, Indiana

While the service was overall pleasant, the quality of the service was not. The manicurists were friendly enough, though seemed to be quite gossip-y. Which is I suppose, expected, at a nail spa. My pedicure was pretty decent, though there were a few times the manicurist clipped my cuticles too short and caused some minor bleeding. This polish chipped within 24 hours, but that's unfortunately what happens sometimes with a plain pedicure, I can understand that. My real issue lies with the no-chip gel manicure that I received. The application seemed quite rushed (there was no "exact" time that my nails were under the lamp, though I didn't question it much). Again, I had the same issues with cuticles being cut too short and causing bleeding. The real kicker, though, is that my polish started to peel within 24 hours. The salon was nice enough to fix the peeling nails for me the next day, and I thought everything was fine after that. Fast forward 3 more days and multiple more nails have peeled and chipped. I'm no longer in the area now and can no longer ask the salon to fix the issue, so I suppose this is partly on me, but I am really incredibly upset that I paid extra for a gel manicure, and wound up with the same results had I just paid for a regular manicure. I'm not incredibly rough on my nails by any means, so this was really unexpected and upsetting. read more

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