Today was my 1st time trying this location after not wanting to deal with my regular shop on a nice 70 degree day at 2/3 in the afternoon - BUSY! Check-in was simple, environment first impression is that it's clean and aesthetically pleasing. I was serviced by Ken, who I'll be back to see!!! He was amazing, and thorough. He talked me through my service, made recommendations and even make expert decisions (cut my cuticles dry!) based on what my nails/hands need! I gave him an inspo photo and he produced better than I expected! read more

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their service sucks honestly it takes usually a hour or 2 for my nails and it took them 30 minutes and I had got acrylic nails they could do way better on my nails . Wouldn't recommend going here their vibe was really off . And it's the wrong color on my hand a girl named Lee did them . Never again . read more

Lee Nails & Spa - Nail Salons Near Me - Munster, Indiana

My nails were too thick and bulky. My daughter said to me, mom what are you doing with your nails?

Very clean. Quick service nice technicians.beautiful nails. Love this place. Very accommodating

I asked for a regular pedicure they did not shape my nails, the extra toe nail i needed on my big toe did not look up to part, and all my toe nails were different shapes. I asked for the owner and when he came he didn't want to acknowledge the issues and I asked him voukd someone else finish my toes he stated that they were busy and charged me 35 for a horrible job. They did not want to even put a clear coat. They missed a number of steps during the pedicure and I was very patient. I do not have bad feet snd to be trested like this during s pedicure was Un heard of I will never go back to this shop again. I wish i could post the pictures to show. Thid was a waste of lesving out the house in thr dnoe and getting s baby sitter. So luch for a spa day.​ read more

I needed my nails done pretty bad, so I landed here. It was a mistake. It seemed clean and pleasant when I first walked inside with my significant other. I checked out the menu they had and we were helped almost immediately. From the Manicure section, I went with the Regular Manicure. It was $20. From the Pedicure section, I went with the Regular / Basic Pedi (Men). It was $40. I was guided to sit down for the Pedicure first. After I was seated, I was given a menu. I went with the 1. Lee Nails Spa Pedicure. Pedicure Regular For Men was $40. I tried out the massage on my chair and it wasn't good. The employee did rather bad on cutting my toenails. I got a clear coat on them. My Pedicure was done poorly and it felt rushed. After that, I was guided not too far away at a desk for the Manicure. The cutting of my nails was horrible! She put a clear coat on my nails. It looked weird to me. She twisted my hands aggressively throughout the Manicure. This service felt very similar to the Pedicure, as it was done poorly and it felt rushed. The service was terrible. Everyone I encountered had a nasty attitude. Hospitality was definitely not present here. The employee who did my services was worried about who was paying the bill and a different employee was hungry for a tip. It left me with a bitter feeling. Overall, this place was a bad experience. The job barely got done. The poor quality I was given mixed with the nasty attitudes they had ignited into a disaster. I won't be back. Date of visit: 8/12 read more

DO NOT SUPPORT LEE NAILS & SPA IN MUNSTER INDIANA!!! I have been a customer for years at Lee Nails & Spa in Munster IN. After today, I will never return. My complaint is not against my technician, she did nothing wrong and I hope she finds a better place to work. It is the Asian woman that runs the front desk (and manages the store) that I'm complaining about. I came in for a regular polish change on hands ($10) and feet ($10) according to the sign and I brought my own polish. I paid with a credit card and when the sales slip was presented to me it was for $25! I asked why and the desk/store manager said the price went up (Really? While my nails were drying?). I showed her the price list sign facing me and she said she forgot to change that one. She goes to the front desk and brings another sign with a $15 sticky note pasted over the price for a toe polish change. I told her that for customer service reasons alone, the store should honor the price advertised and remove old signage to prevent confusion. She refused to listen and started yelling at me. I asked how we could resolve this because I wasn't paying $25. I asked if she would void the sales slip and give me another one for $20. She said no. I asked if she could give me $5 in cash from the register if I signed the $25 sale slip and she said no. After more yelling and pointing from her I had to call the police so that I could pay the correct price and not be accused of trying to get services without paying. The police came and she had to admit that it was her mistake for not changing the sign. Then she tried to lie and say I was refusing to pay! But the police knew that wasn't true because I was the one that called them, not the other way around. One of the police officers asked her if she could void the sale and she said she couldn't (which was a lie, I am a business owner and I know the POS device can void your last transaction immediately and no one else had purchased a service after me prior to the arrival of the police). I stated what I knew about POS devices and the fact that I requested this remedy first before calling the police. At this point the other police officer asked me for MY driver's license and explained that he needed it in order to close out his report and I would need a copy of that report if I decided to go to small claims court. ALL OF THIS OVER A $5 DISPUTE?!!! I gave the officer my license and FINALLY she felt pressured to do the right thing (because baby...I will take you to court over this foolishness to make you respect me). She voided the transaction and ran a new sale for the $20 (what I asked her to do in the first place)! Then she tells the officers to tell me not to come to her salon again. I had already told her that I would never return the minute I made the call to the police (10 minutes prior) so...... They lost a good customer today. Friends and family- if we must continue to fight daily to be respected as Black People and as WOMEN then so be it! Let's keep each other informed about our struggles AND our victories! Let's refuse to support businesses that mistreat us! DO NOT SUPPORT LEE NAILS & SPA IN MUNSTER INDIANA!!!DO NOT SUPPORT LEE NAILS & SPA IN MUNSTER INDIANA!!! read more

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They have always been a little snooty but they've done a good job. Today I went in, she told me to sign in and pick a color which I did. She told me to sit in the chair which I did. She went and sat down and started going over receipts. Another employee sat down with her and they chatted. There were two more employees in back and one was on the phone the entire time. I sat without them even turning on the water. After 20 minutes of being ignored, I walked out. I went across the street and they did a fantastic job for less money! read more

I went yesterday to get a full set and i can truly say the nail tech Joseph took his time taking my old nails off and did an even better job on my new set. I love my nails!!! read more

CC is topnotch! When you walk into this shop it's clean, smells nice, and friendly faces greet you. For those who are ticklish CC is the expert. read more

Lee Nails & Spa - Pedicure with no-chip polish.... - Nail Salons Near Me - Munster, Indiana

On March 22, 2023 I went to my usual nail shop Lee Nails & Spa the address there is 8000 Calumet Ave Suite 2 Munster, In 46321. I realized after I left and when they were closed that I left my AirPod case and Left pod in the shop which was in the spa chair I sat in. No biggie I said I would go get them the next day. So I activated them as missing.... Later that night my phone alerted me that they had been located at 8105 Woodlawn Ave in Munster. So I drove to the location and contacted the police for assistance to retrieve them. No one answered the door. While we were at the house I noticed a car in the driveway. And like I said before I frequent this nail shop so I noticed a car that looked familiar like one I see at the nail shop. So I took a picture of the license plate in the driveway to confirm that it was someone working in the shop that has them. Maybe they're keeping them safe...lol idk. So next day I go to work and plan to go to nail shop after. But then while I work. I'm notified yet again that my pods updated. OK. So I go back to the nail shop and I asked the workers if anyone found my pods after I left. (There were 3 customers in the shop when I was there that night around 7 and they closed at 8 and about 5 workers the night I left them) The woman at the front(the one that stares close to her phone because she cant see) got super defensive and said no. What are you talking about. We're not responsible for people losing things. I said ok. And I asked who's Lexus is that. She said "We don't have a car. What car?" as she looked out the front door. I said ok. I left. I called the police and sat in my car until they arrived. Police came. Police went in the salon told them that someone removed them from the location and that it was theft. They then told me I could look in the car (that didn't belong to them) that the door was open and I could look in it. Obviously I declined. Because clearly they knew it wasn't in there. So took up enough of police time and we leave. Officer says we'll let's just to over to the address and see if anyone is home. We go to the 8105 Woodlawn Ave address knock on the door as we walk up the the house. My air pods Connect again to my phone. But yet again no one answers. I then say ok forget it because I actually had was heading out of town that night take my losses and let karma go. I give the officer my phone number to update if need be open a claim and I leave. About 5 mins later I get a call to come back to the house. Arrive to the house and who's there???? The workers from the shop. Along with the car that was parked in front of the shop and the house that night. All of the employees of the shop live at the address above. Allowed police to search the house EXCEPT for ONE room that was locked. The reason the door was locked because "the person renting the room was out of the country". HOW IRONIC! A bunch of think about it questions go back in forth between the police myself and the employees about how they could be in their house when they were left them in the shop. She said that because they live close that was the reason my AirPods updated to that address. Now here she is playing delusional, downplaying her intelligence as if she didn't understand how Apple tracking works as she holds a Iphone. Long story long..... The employees and owner at Lee Nails & Spa in Munster are not honest people and will steal from their customers when the opportunity arises. read more

This place sucks a**, people stop patronizing places that charge customers to use their ATM or credit cards. There is absolutely no reason this place should charge $50.00 for basic pedicure and then charge $2.00 to use your credit card! I understand people want nails and pedicure, eyebrow, eyelash services, but as soon as they start losing business prices will go down and the credit card fee will magically disappear. It just makes no sense and the cock-eyed manager is rude and very ignorant. I have no problem paying for a service that is done correctly but the fee to use credit card is ridiculous, also the service should equal the price. read more

Fire the manager. She is rude and unprofessional. She interrupts the workers when they have a customer and distracts them from their work. A new salon opened on the same street and I will take my business there. read more

If I could give this place zero stars I would! This is the most horrible experience I've ever had at a nail salon! When I first walked in I had to sign a waiver for whatever reason, sign into a tablet that was not wiped down from the person before, I sat in the pedicure chair for 20 mins before I even started my service, my friend that I came with was still sitting waiting to be called when I was already finished with my pedicure. When I approached the staff about the situation they seemed to have a attitude that I asked for my friend to have her service started already. We then start the manicure and before we even get started I was asked to pay when every other person paid when they were done. My manicure is horrible, I would of did a better job myself. I was charged a service that I had no knowledge of when I walked into the salon! SAVE YOUR MONEY AND DONT GO HERE!!! read more

Lee Nails & Spa - Nail Salons Near Me - Munster, Indiana

This place is horrible! There's a reason they only have 2 stars and Im mad I didn't take heed but I was desperate. I paid for Chrome no chip nails $65. They were chipping the next day! I talked to someone & let them know I was disappointed because I didnt live in the area but just visiting family that day. I live in IL & let her know I couldnt make it back until the following Thurs. She said no. I offered to send her a pic of my nails again, she refused. I told her she will see the nails on my Yelp review and clearly didn't care. Said the most she will offer when I come on Thursday is $10 off. Ummm, that's not even the gas money for my trip out there. Basically they dont care for repeat customers. Do Not go here! I'd rather put Lee press on nails on in an emergency than deal with these unprofessionals. read more

Lee Nails & Spa - Chrome nail review!!!! Not to mention my manicure was rushed because I arrived 1 whole hour before closing. Waterless manicure anyone? - Nail Salons Near Me - Munster, Indiana

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Horrible experience. My pedicure was extremely sloppy. I picked a color and informed her I wanted a color to match. As you can see the colors do not match. My feet are a plum and my hands are like a grey. The lady who did my hands had the worst attitude on earth I asked her a question about the dip it sheer and she got a attitude and got smart with me and told me she know how to do her job however she cut me and left me bleeding and did not put anything in it until I asked. She was extremely rough and rude. I normally pay cheaper and get a way better service so I will definitely not be returning to receive horrible service and pay more. read more

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The worst experience very unprofessional, I asked the lady could I soak my feet while waiting, she completely ignored me, then I asked the lady who was running the place, she got very disrespectful and told me no, I had to just sit there. I do not recommend and will be reporting this issue further read more

If I could give zero stars, I would!!!! I was in the shop for several hours. Now today , thread days later I am back with the nails all lifting and peeling. Now all of a sudden no one speaks proper English to help me! Now they are very RUDE, not wanting to make it right! ZERO STARS!!! read more

Lee Nails & Spa - Nail Salons Near Me - Munster, Indiana

Came on Wednesday for the first time to get a new chip mani and regular pedicure. By Thursday three of my nails were chipped. I came today to ask if they could fix the issue and they were able to fix it with no extra cost. The tech was very friendly. read more

Horrid Customer service and stole AirPods from my friend. I hope they loose more service that the measly amount of the AirPods. THEY ARE THIEVES, BEWARE. read more

Not really sure why they have such a negative reviews. They were one of the first nail salons open after reopening of businesses. They were able to handle the large crowds at a professional manner. The wait was obviously long, but worth it for your service. The receptionist had a great plan to handle the rush. Everyone was very nice, patient and made sure you got what you needed. read more

Love it, best first experience ever! They treated me with a welcome hand, first time I also did an overlay over my actual nails, 100% satisfied, definitely telling everyone out there about this location! Must go, I'm saying this with facts, thank you, you will for sure expect me more often! Love my nails, so professional & natural 100%! read more

Lee Nails & Spa - First time experience with overlay, & I love it 100% - Nail Salons Near Me - Munster, Indiana

this is my third time visiting this nail and in the past I have witnessed the lady who works the front desk being rude with customers. usually I walk in at the end of the confrontation, therefore I am unaware of how things start however today I witnessed her attitude first hame. I came in for a pedicure and full set. I was waiting on the front patiently, when she came to get me and told me that I can wait in the back at the pedicure station. I was told to choose a color and take my seat at the pedicure tub. after waiting there for about 10 min ( the other staff was busy) I asked if I can soak while I wait. She immediately became nasty and rude saying that she was busy, not to mention there was no one at the desk and it will only take a minute to run the water into the tub . she also said " I will not do it" i left immediately. I refuse to spend my hard earned money in a place where you at treated this way. This will be my last time visiting Lee nails and spa read more

the receptionist was rude, she did not even want to give us information and was very short, terrible customer service, I definitely do not recommend it read more

This is THE worst nail salon period. I am constantly giving this place a chance just due to how close it is to my house...and Target. However, not anymore. I came in today to get a no chip manicure and pedicure. I signed into their iPad which is not disinfected after each guest by the way. I picked my color and waited to be seen. I have no idea what position this woman holds, but she is the one with the lazy eye. She told me my number, and asked me what I was getting. The salon was not that busy so I figured I'd only be waiting for a few minutes. Lazy eye comes to get me and places me in a pedicure chair with no water in it and says someone will be right with me. She sets two more women next to me as well... we wait. About 10 minutes go by, and no one has yet to see me or even soak off the no chip that is still on my nails. The woman next to me asked me how long I was waiting, and looked as irritated as I was. She made a phone call to another nail salon and bounced. I asked Lazy eye how much longer and she kept rudely saying "I don't know, whenever they finish". Smh. I waited for a few more minutes because I am in desperate need, but I bounced as well. Their customer service is awful, and clearly need a manager in house to manage work flow and customers. read more

If I could give 0 reviews I would. I went to get no chip and not even 4 days later, more than half of my nails were chipping. I called and explained the issue, and they told me to come into get them fixed. They no longer had the color I had used on my nails and the lady told me to pick another color for the nails that needed to be re done. So, instead of doing all of them over for them to match, she was soaking off the 6 and they were going to NOT MATCH. I proceeded. She soaked the ones that were chipping only and put them in foils. She then got up, and next thing I know I was waiting in the chair with ACETONE on my nails for an hour and 15 minutes. While I watched her talking to other nail technicians for over an hour and walking around I could feel the acetone eating away at my nails. I then asked her to take them off as I became impatient and asked what was taking so long. I got the response "you have to wait long if you want them re done" wtf??? This is what I was left with. Never EVER will I go here again nor would I recommend this place. read more

Lee Nails & Spa - Nail Salons Near Me - Munster, Indiana

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Horrible customer service! I asked for a no chip manicure.This is what I got.He did it extremely sloppy n kept adding more coats to try to fix it.Then when he was done I complained and said I didn't like it,can he fix them with another color he got up and stormed off.One of the other technicians redid my nails.If you do go to Lee Nails,stay away from the Asian male nail technicians and stick with one of the 3 Mexican girls,they are amazing,only problem is you need to set an appt for them. read more

Lee Nails & Spa - Seriously?!My kid could've did this! - Nail Salons Near Me - Munster, Indiana

This is one of the best "strip mall" nail salons I have been to. I always get a pedicure and they take a nice long time massaging my legs and feet-my favorite part! There are a variety of pedicures to chose from as well as nail colors. They have really sophisticated massage chairs as well! read more

Lee Nails & Spa - The great massage chairs! - Nail Salons Near Me - Munster, Indiana

The customer service is horrible! I would never recommend this place to anyone. The manager was rude and unprofessional. I was looking for an establishment that would cater to my needs during the Mother's Day weekend...I was sorely disappointed. read more

I didn't get the name of the lady working at the front desk, but she was very rude. I am a very good tipper and I'm very friendly. If there is a problem is should be handle with care not with a shitty attitude. I was so turned off I decided to take my business somewhere else. Will not be returning. read more

If I could give zero stars I would I have been a customer at Lee nails since 2008 when I moved to the area ..and was going in today to get a pedicure and a full set plus my brows done and my 4 year old granddaughters nails painted and they refused my granddaughter....I have been bringing her in there with me since she was born !! Never a problem...this dumb pandemic is over ! Take the masks off !! Well they have lost my business forever! You refuse my granddaughter..I won't return ! Sucks because I've always sent all I know there !! I won't be from now on I will send elsewhere when I find a new salon !! ABCDE FU !!! read more

This was the worse unprofessional, don't understand what the customer is asking for. Once I was finally worked done I got a rush job read more

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Declined me service because I am too fat. I have been there 2-3 Time but today I got declined for service I didn't like the quality the last two times but today was unreal. Never felt like this read more

Don't even think about going hear unless you want a terrible pedicure or manicure. Yes it's convenient because it's right off the expressway but I rather drive an hour than go there again! I have tried to go back and see if maybe it was just a bad day for whoever but NOPE THEY ARE ALL TERRIBLE! read more

Don't waste your money and time ! They don't know how to do pedicures ..... And nobody knows how to do designs .... The nail polish Looks messy .. read more

Honestly, the owner is so incredibly rude. I just watched her call a customer a liar to her face when the woman complained that her nails were popping off. It was clear that they were not done properly but she refused to give the customer any satisfaction whatsoever. I was appalled. They clearly do not stand behind their work and are all about the money. read more

Great place for a mani and pedi, Judy does a excellent job! There are more nail color choices and designs than I've ever seen. read more

This was a downright violent partial pedicure. The technician threw my feet about with without any care or consideration whatsoever. When I asked him to be a bit more gentle, he told me "you still no move." Currently gathering my belongings and leaving with unpolished toes for my event tonight. If you don't care about safety or consideration, I highly recommend! read more

I got a full set of gel nails the week of Christmas and three of the nails broke off, when I went back to tell them the manager was not at all accommodating and was quite rude but kept asking if I wanted another set. No!!! I didn't want another set! I wanted to know why three nails broke in less than 2 weeks and why the rest popped off like press on nails! I will never patronize this place again and I advise anyone one else not to either!!! Btw... I pd 50 bucks plus tipped ten bucks! If I could give them a negative five stars I would! read more

This place is disgusting. I should have walked out when I had to remind the nail tech to use new, sterilized tools, but he apologized and got new tools from the autoclave. Half way through my manicure, I looked down and noticed the tech was holding his hand in a strange way to hide something. Looking closer, I noticed he had WARTS on his hand! Those are contagious!!! I immediately washed my hands and asked for another tech. On my way out, he was doing someone's nails. No Band-Aids on or plastic gloves. read more