1. Sonja Professional Pet Grooming

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Ozark, MO

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Sonja Professional Pet Grooming

2.3 (3 reviews)

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Ozark Veterinary Clinic - Ozark Veterinary Clinic

Ozark Veterinary Clinic

(22 reviews)

Customer service there is non-existent. I was charged $19.00 for claw trimming that I did not ask…read morefor and didn't get. The vet trimmed only one black claw on my dog ...and when I contacted Renee, the office manager, to get a credit she kept arguing with me. She was rude and aggressive, asking me who my last vet was and how much they charge. She finally said she'd call me back which she never did. I posted a review online yesterday..she responded to the review saying it wasn't her; she'd have given me a credit! She told me to call and actually denied it was her...I recognized her voice and I remembered her name. Again arguing, she asked why I waited 4 mo to post a review. She said she'd ask around to find who I'd talked to and call me back or email. She hasn't yet contacted me. The clinic has lost the business of 2 dogs because of this rude, unprofessional behavior of the clinic manager. Imagine treating a retired senior like this. I called back yesterday and was told by the less than friendly receptionist after a long hold...' Renee is on a conference call, she'll call you back (of course she never did.) Notice Wade B.'s review here. We liked Dr. Truitt, but The level of customer service I experienced was completely unacceptable and unprofessional.

I do not write reviews but I had to write this one. I had my cat boarded there for about six days…read more I left her favorite pillow for her to sleep on. When I went back to pick her up, I was ask to come back to put her in her carrier. I could not believe how horrible the cages were. I saw her pillow on top of some things and it was never put in the cage with her. The cages were so small the pillow would not even fit. Susie was so upset when I got there to pick her up. She was screaming like I had never heard before. My heart was broken. It took many days for her to get back ti normal. She will never be boarded at Ozark ever again. I know there are better places than Ozark Vet. Dr. Wade Bridges.

A Bit Of Country K9 Kennel - Violet showing how she wants a job at the kennel and knows how to greet customers.

A Bit Of Country K9 Kennel

(15 reviews)

I boarded my dogs here just this past weekend for the first time, and it was absolutely amazing!!!…read moreMy dogs loved it and they had options for bedrooms with TVs and everything. Price is amazing too! I'm so thankful we found a place just down the road from our home. The owners were so nice and communicated well with us before their first night. Definitely recommend!! We already made another reservation in December! Thank you for taking care of my fur babies!! Sarah Kaunley

This review is not to address the kind of care given to dogs who stay at this kennel. Rather, this…read morereview is to address a serious issue regarding professionalism and personal integrity. This kennel owner was disgruntled with a factual negative Google review that I had left and, rather than discuss the issue between us, she opted instead to publicly post her negative feelings and opinions about me and my review to her customer base on her personal and business Facebook pages. Furthermore, she made false allegations and spread completely untrue information she had obtained from another disgruntled individual. To have no regard for the truth and intentionally denigrate someone's character by publicly bad-mouthing them and spreading false information is vindictive and disgraceful. She has done this to at least two customers within the past few months, and it's not right. For this reason, I am speaking up to say that I cannot recommend this kennel. If a business's professionalism and integrity are of great importance to you, then I strongly recommend taking your pups elsewhere. There are several other excellent kennels in the area that give great care to your fur babies AND who demonstrate a high standard of personal and professional integrity in every way. Otherwise, you risk having your name and character wrongfully dragged through the mud across the internet by this owner and her customer base if she decides she doesn't like something about you.

Sonja Professional Pet Grooming - petservices - Updated October 2026

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