Worst experience I've had at a fast food restaurant. Ever. It started when we had parked and pressed the red button for service.. After about 8 minutes of waiting without even a reply, we decided to go through the drive thru. While ordering one of the grilled chicken sandwiches with no bun (food allergies) I was treated with a VERY condescending attitude. When we finally arrived at the window, we paid, and proceeded to wait for our food for another 6-7 minutes.. The only reason I felt so impatient is because I could see the employees inside sitting ON the food tables. Gross. When the food finally came out, not only was my sandwich entirely wrong (crispy - not grilled. Bun when I asked for no bun) But my friends footlong hot dog had no cheese and the onions were portioned on about 1/4th of the hot dog. Unfortunately we didn't check our food until we got back to the office from our lunch break. When I tried calling the restaurant to speak with a manager about my experience the phone was busy. I tried and tried again for over 2 hours and the phone was busy the entire time. Be warned. This place operates like a joke. Do not go here. I will be sure to never spend a penny of my money at this sonic again. read more

I am still confused as to why the server who brought us our food was extremely unprofessional and rude. Upon her arrival to my car, Sherri banged on the window. Mind you, it's 95 degrees out and we were trying to stay away from the heat. After practically throwing the food into the car, my boyfriend asked for extra marinara and ketchup. Sherri proceeded to start screaming as she is walking away from the car very quickly "in the bag" repeatedly. I am not sure why she refused to get us extra sauce. My boyfriend was not rude nor demanding, he just wanted extra sauce. This is the second time we have come to this location and the first time was a bust as well. But I was astounded by what happened. I have never experienced this level of poor customer service. You need to re-evaluate your employees or retrain them. I have been in customer service since I was 16 and would never have treated a customer the way we were treated today. I would give a negative review if I could. read more

I've been sitting at one of the pull ups ready to order, they told me they'd be with me in just a second, that was over 10 min ago. During that time I watched 2 other cars order, that pulled in AFTER me. Just left, not worth my service. Thanks for wasting my lunch break from work. read more

I didn't enjoy my visit. The workers were very rude, especially Broby. But drake was the man because he gave my friend extra bacon because when the food came out he had no bacon on what he ordered. I do not recommend this sonic. Thank you have a nice night! read more

Ya'lls chicken strip dinner is 100 times better with the gravy... Please bring back the gravy.

Wish I could leave zero stars. The service here is terrible. I get it - it's fast food. I'm not asking for a five star restaurant experience. But today, I placed an order through the app and parked in a stall, checked in, and chilled out. After five minutes, I wanted to know where my drinks were (literally just ordered two drinks with one flavor each, nothing complicated), so I hit the red button. Waited another three minutes for anyone to answer. Finally, a girl popped on and informed me they were only serving the drive through. Which is fine, I guess, but there was no signage, no notification when I pulled up, nothing when I checked in at the stall. Ended up waiting another 7 minutes in the drive through, so what should have been a quick pull up, get my drinks and go situation turned into a 15 minute adventure. To too it all off, after all of that, they messed up one of the two drinks. I've had bad service here before, but this was just unnecessary. read more

The worst!!! DO NOT GO HERE IF YOU DON'T HAVE 20 MINUTES!! The fastest I have ever gotten through the drive-thru is about 10 minutes. I just waited 22 minutes for 2 combos. I timed it. None of the employees ever seem to know what is going on. They always apologize for the wait but I would prefer to just have a shorter wait! And the food is usually cold when I get it, but after the long waits I am so hungry I just take it and leave. Never again!!! read more

Slowest service ever....lots of turnover and always "training" new staff ...that's what they say anyway ....slow!!!! Frustrating when you are going through the drive through read more

So, I went to this Sonic and ordered a large strawberry shake as part of my order. I went home and my daughter informed me that the shake was a vanilla shake and not the strawberry I ordered. I called the location and I was told to bring the receipt and they would bring the correct one right out to me. I arrived and informed the lady that I was there to get the correct shake I paid for and that I had brought my receipt showing that I had ordered a strawberry shake. She stated that they would bring my strawberry shake right out to me. Well 20 minutes later no one had been to my car, so I pressed the button again and the same lady asked me what I would like to order and I repeated that I was there to get the correct shake and she again stated that they would be right out with the correct shake, 15 minutes later the shake finally arrived with no apology! I had to wait 35 minutes for Sonic to correct their mistake. I noticed that other cars came in and received their orders promptly and I was ignored. When I got home my daughter showed me that the shake was not stirred and all of the strawberry flavoring was as the bottom. I have had 3 wrong orders before this time in the last 3 months and the food was sloppy and the requested toppings were wrong. read more

If Yelp would allow me to give zero stars I would. They Are Disorganized And Have no idea how to operate. I would not recommend wasting your time. read more

I love the sonic iced tea. They have different flavors like peach and raspberry. Lizzie at the drive-up is always friendly as well as Trish. The service is generally very quick except when the high schoolers are all going through at the same time. The only thing I wouldn't recommend is the mozzarella sticks. Not the best. The tator tots with cheese are difficult to turn down on a snowy day. read more

My friends and I went to Sonic the other night, and even though it was extremely busy the service was quick and proficient. The tater tots were crunchy and hot, just the way I like them. The waitress was friendly and always had a smile on her face. Overall this has been on of the best Sonics I've been to. read more

If you have a lot of time to waste, go here! Twice now I've waited over 20 minutes in the drive thru. Fortunately I was able to get out of line and left both times. Never going back. read more

Great service and great food! The employees were very courteous and service was prompt. We arrived around 4:45 pm and within seconds of pushing the call button our order was taken. The foods arrived less then 5 minutes later and it was hot! Freshly made tots to go along with our freshly made burgers. A real treat to go to this Sonic. read more

First off- I love sonic. I'm a fan. But this one sucks. "Fast" food it is not. It take 20 minutes to crawl through the drive through, and the staff is always trying to short change you on sauces and condiments. It's annoying. I'm done... And...20 min for a cold burger!!! DONE!!! read more

I don't expect much from fast food places. I get there is not a lot of passion put into it but this place is the WORST. The handful of times we've there the wait has been well above 20 min and our orders are all wrong or the food is not made right. Tonight was the worst and we will never go back. We got food we didn't order, and none of the food we did order. We called the Manager out and she indicated they were out of at least 4 of items that we ordered. So without consulting us they just randomly gave us food we didn't order. We told her we didn't want it, she said "What do you want me to do?" - Well lady, you could do your job. Manage. Have a little bit of customer service savvy. It was a disaster...we finally got our money back...but seriously? You give random food to customers without letting them know you are doing it and then act like WE are the ones with a problem? Weird. read more

WORST FAST FOOD RESTAURANT EVER! Every time I go to this sonic it takes five 2 ten mins to get my food. the tots and fries always have a stale taste to them. A few times I could not even eat the food it was so bad. Ordered a bacon breakfast burrito and it was so oily I almost puked. Its nice to see a few of their employees have given them 4 stars! Last time I got into an argument with the window guy and he said he was the owner, bahahaha, sure buddy, the owner works the window on Thursday nights! This place is a joke and I will never be back! read more

they say they close at 12 on Saturdays. it is 11:30 and we are ignored. screw you sonic