I remember when I used to work there if it took more than five minutes to get somebody's order out, you'd get a write up. nowadays it doesn't even matter if they serve you. they get your order wrong almost every time it takes more than 15 minutes to get a simple order out almost every time. Dont go here. read more

Order a cheeseburger. It was very tasty and the young lady served with a smile! Time on the order was also good. Food was hot ! Keep the good work up! read more

How does it take over 15 minutes for two tots, a burger, and two drinks? While I was waiting I overheard the carhop telling other customers that their slush machine, shake machine, and hard ice cream machines were all down, along with being out of lemonade. This store is being terribly run. They need to have more than one carhop taking and running out orders this is not how you run a business read more

Ordered using the app. Arrived a few minutes early. While there waiting for my order. Ordered a double bacon cheeseburger no tomatoes and a LARGE onion rings and a sweet tea. As we were waiting I could see through the window a young lady flipping a piece of cheese back and forth in her bare unprotected hands and just hoping that it wasn't going on to my burger. When another young lady came out with my order I asked about the handling of my food and she said it didn't go on my order. Since I was the only person there (8:10 pm) I could not trust that It wasn't put on my order. When I got home with my order I went to pull the cheese off and found that there was only the burger bacon and cheese on the burger which should have had lettuce and mayonnaise. I opened the LARGE onion rings and there were only 6 small rings......but wait.....I took a drink of what should have been sweet tea and it was unsweetened tea. I guess if your going to mess up and mishandle my food you may as well mess up the whole order. I tossed out the burger and unsweetened tea I only ate the onion rings. I've used this Sonic a few times before but not anymore. I did reach out to corporate sonic and the only reply was a survey on how my experience with the sonic customer service was even though they never replied to my concerns. Case number: 230121-001091Hmm...I've taken sonic app off of my phone and will never eat at another sonic restaurant again. read more

I usually avoid chain restaurants, especially fast food places, but like William Hurt's character from "The Accidental Tourist," circumstances can put you in unexpected spots. My 3.5 hour adventure at Sonic on Brownswitch Road in Slidell offered such an opportunity. Because I don't own a car right now, I occasionally rent cars from Avis/Budget, or Hertz. After a two-day rental from Hertz, I had to return the car, but my scheduled transportation flaked out on me, and my backup transport was working at his day job, and unavailable. I called a friend who would be happy to pick me up (in exchange for some moving help) when she was finished with her gambling venture on the Mississippi gulf coast, with estimated ETA of 90 minutes. The Godmother gave me an offer I couldn't refuse. The only realistic option for waiting for my friend, was Sonic, about 100 feet away. I walked alongside the moderately busy road sans sidewalk, getting my socks full of Leavenworth seeds dodging drivers on their cell phones who carelessly drove by. I got to Sonic, and waited. Apparently, Sonic is now pretty high-tech, and pedestrians at the tables have to order and pay by plastic at the nearby video/audio powered sign, where a disembodied voice takes my order, before I slide my credit card in the slot. It just feels weird, but I DID get my coffee a few minutes later. Not too bad, and the outdoor seating are was covered, providing respite from the oppressive Louisiana sun, if not the oppressive Louisiana traffic on I-12. read more

I wish I could select zero stars. I've never been to a sonic who cares less. The kids running this place at night are flipping off customers. Not answering calls. Not answering the stalls. I sat there for 8 min while watching the horsing around. No one answered me after pushing the button. I don't understand why this owner doesn't care. You give all Sonics a bad name. Total embarrassment. read more

I came to the establishment right before closing to get me in my pregnant girlfriend a quick snack before we went inside we came and ordered use the card on the machine and then good 10 to 15 minutes pass by and we are still sitting waiting on food mind you the parking lot was empty in when we called for food it was brought To us exactly what we ordered but we was told the ticket was lost with our order which left us confuse so basically they forgot about us and had to hurry up and find our Order and make it read more

Staff was nice enough but they forgot a whole meal we ordered and when I looked inside I could see none of the staff were wearing masks and were touching the food without gloves on. read more

Stopped here today for lunch and have to say wow!!! After the girl took our order three times and couldn't get it correct she had to come out and apologize that it's loud inside and couldn't hear. So she proceeds to take our order down with pen and paper now we wait.... a total time of 15minutes Then a different person brings our order out and right away the first drink is wrong. He runs back in and returns with the corrected drink at that point we're ready to leave being fed up with the incompetence. But wait it gets better. We get home and every burger we ordered is incorrect so I call the store to speak to the manager and they tell me the manager is busy would I like to leave a message..... Needless to say I'll never be visiting this location again!! Who ever puts the order taking persons in charge needs to be fired at that store! I blame my experience at this location solely in the manager. What a ridiculous experience.... sigh -5 stars read more

It's sonic! Half prices drinks from 2-4. Half prices shakes after 8pm. They have so many new menu options for food it's unreal! Everything is cooked fresh every time!!! Love this place for slushed during the summer!!! And love their ice of course!!! read more

Stopped by this sonic to grab myself a bite to eat since my favorite restaurant, subway, was closed. i approached the red button when i saw a manager, named Ray, dig in the trash can. he pulled out a corn dog, two french toast sticks(which he ate), and a few mustard packets. the wrapper was then taken off and Presumably the corn dog was used for the next customer. so being me, i ordered a corn dog. the young lady was very sweet and handed me my order. when i opened corn dog bag i knew right away it was the one Ray had taken out the trash. i called the manager and confronted him. he told me that he in fact did not do that but would not give me a refund as the food was fine. i refused to leave as i knew that corn dog was from the trash. 10 pm rolls around and i still would not leave. Ray, the manager, came to my car and yelled at me to leave or he would make me leave. in fear of my life, i left and contacted Sonic Corperations who said they would handle the matter. the matter was not handled and i'm sure he is still taking food out the trash. read more

My experience at this restaurant was so abhorrent that I had to make an account on anything possible (of course including yelp) to share a foreboding warning of what to expect. Now, I want to start by saying that my expectations for fast food are low as most of the people working in the fast food industry are on their first job and that the food is not supposed to be gourmet. With that out the way, this particular sonic location is quite possibly the most miserable fast food place I have ever had the displeasure of going to. Every other fast food establishment on Earth should genuinely be ashamed to even be grouped into the same category as this place. After a small mishap regarding an incomplete order - which can be easily forgiven when compared with what was to come - I ended up having to speak with the manager over a rude remark made by a staff member - again, this can be forgiven as I can now see why someone would be so frustrated that they'd take it out on a customer. The manager, who I hope was only on staff for that night as opposed to every night, really made me question what other candidates for the position may have been for her to be the best choice. Firstly, she didn't even introduce herself. Despite this, I got a glance at her name tag but only saw the letters N, I, and E (the name was rather short though). After no chance for an introduction that would've undoubtedly been rude, this manager, who mind you is white, decided to address me by a racial slur. Immediately seeing that this conversation would be a waste of breath, I decided to ignore the fact that the aforementioned employee was rude and attempted to get my missing meal. Luckily, the manager has more than two brain cells and managed to retrieve my missing cheeseburger meal. And this simple task was still without issue. i came to find that somebody, presumably the manager, spit in my burger. Deeming it not worth the effort to return, I left this utterly horrid place never to come back again. read more