I waited FIFTEEN MINUTES in the drive thru today and finally reached the order window. The cashier then puts me on hold for a few minutes (in hindsight, this was ridiculous). Then the cashier girl tells me they are no longer accepting any drive thru orders, they are taking mobile only orders. THE AUDACITY! There were a line of cars behind me too. This place is totally incompetent and mismanaged, I will never go back again. This occurred at 1 pm today and the chic fil-a one parking lot over took care of me and the rest of the Sonic customers. read more

I don't understand how this place can continuously have the slowest service every single time. Even for just two ice creams. And they gave me the wrong ice cream last time. Don't come here if you're in a rush or looking for a cheap snack. read more

My daughter ordered our supper and ordered me a bacon cheeseburger and came with out the bacon. Didn't find that out till we got home with the food. Everything else was grate. read more

Sonic Drive-In - My order - Burgers Near Me - READING, Pennsylvania

Very pricey but it was worth it in my opinion. My food was still hot when I got home and it was delicious. I wonder if they have any coupons or discounts read more

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Ordered online. Pull up to the mobile pickup, no service. Pull up to the order kiosk, they say they are drive thru only. 2 cars ahead of me, 20 minute wait. So naturally my food sat getting grimy for that 20 minutes. If you can't staff enough to operate normally just close. read more

Food was bland and tasted stale. Sonic used to be good, but the quality has really dropped off.

Went around 8:45 pm for ice cream with our pup in the backseat. Pulled up to the drive up spots and saw only 2/10 were open (and occupied), the others were all coned off. Ok, not a great start, but not the worst. Opted for drive through with 2 cars in front of us. Waited 15+ minutes until we were able to even pull up to the screen to order. Told us they weren't serving ice cream tonight, with no indication as to why, no apologies. We left. Pup was disappointed as he was looking forward to a cool treat :( read more

Ordered a jr burger meal and it was cold, and bun was spoiled! Manager did give a refund. Check your food!! read more

Sonic Drive-In - Sonic Cheeseburger - Burgers Near Me - READING, Pennsylvania

While sitting at the window waiting to pay I noticed the girl making milkshakes has a red bucket next to the machine that has a rag in it that she uses to wipe off every milkshake that is running down the sides. She never washes her hands or wears gloves. She also had someone hand her a cell phone, looked something up, handed it back, wiped her hands on pants, and went right back to making milkshakes. Will not be returning! read more

Worse service ever. It took 5 minutes to get someone to take my order once I got to the speaker. Then I sat at the window for about ten minutes. Then the food was as usual less then desirable. I won't be coming back here. And I would recommend others to avoid this place... read more

As I was pulling into a park & order spot, I saw a note taped to the ordering sign, at the same time a sonic waitress was walking just 5 feet or so from me, I rolled down the window, she looked at me and I asked her, is this ordering spot out of service? She flat out ignored me, looked away and continued walking? We pulled up to another working ordering spot and ordered crispy tenders, Jr. deluxe cheeseburgers and 2 slushies. The crispy chicken tenders were ok, Chik-fil-a is still the KING of fast food chicken! The Jr deluxe cheeseburger buns looked and felt dry flakey and not fresh. Besides that, the burgers tasted better than I thought they would. Not as fresh as Wendy's, but still good. Check out my pics to see the dry flakey bun! The slushies Rocked! read more

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Continuously waiting 30-40 mins for an ASAP mobile order. 8/10 times the order is wrong anyways so I'm waiting an additional 10-15 mins for them to fix it. read more

Just ordered a bananna shake...delicious. Not along wait, infact I was the only car. They got my order right. Enough said. read more

Sonic Drive-In - Burgers Near Me - READING, Pennsylvania

Went back for more punishment, OMG how do they even stay in business? The drive up window was FILTHY, the post that the speaker is on was rusted. We literally stayed at the window for upwards of 10 minutes with no explanation. They ignored us and carried food out to the people behind us. I guess our one sandwich wasn't ready but geese Louise say something to us or have us wait on the side. The window clerk had glamor nails and no mask on. We're all gonna die! read more

Went here in the afternoon and got tater tot's and honey bbq chicken bites. Food was great and was out within 3 minutes. Great service too. It's fast food not sure why people are expecting gourmet. read more

Will probably never order from here again. This place used to be great when it first opened, now it seems like their employees just don't care. I ordered a large strawberry tea, 8 count mozzarella sticks & 3 chicken sandwiches with lettuce & mayo. The only thing right about my order was my drink. They gave me 6 mozzarella sticks even though I paid & was charged for 8 & they gave me plain chicken sandwiches without any condiments. I attempted to call them to see if something could be remedied about my order but nobody picked up the phone. I tried calling 3 times & decided I was done trying to call & I don't have time to keep making calls to a place that won't answer. read more

They screw up almost every Time I go they gave me a drink instead of a slushy and it was warm my hotdog and tatertots where very cold they didn't give me one of my food items I don't remember what it was DO NOT RECOMMEND. read more

The only time you can get good service is when it's closed. That's because the McDonalds down the way, in Mt. Penn, is open 24/7. Not all Sonics are terrible. This one, sadly, is. Avoid it. read more

I ordered food in the drive thru. Went home realized the chicken sandwich was missing I called the store and they said it was sitting on the counter. They said I can drive the 20 minutes back to get it. I asked if I can come another time and they said they would mail a coupon. I got an email that said they would send me a cheeseburger coupon. I told them it was a chicken sandwich and never heard anything from them again. I have contacted the corporate comments and nothing. So my advice is to check your bag before you pull away. I understand accidents happen and things happen but make good on it and take the blame and fix it. read more

We have pretty much given up on sonic. Sunday night was our last visit. We went through the drive thru. The order was simple a cheese burger meal and two hot dogs and a milk shake. To start the drink lid was not on and the drink spilled in my lap. No help from the worker in the window. Then when got to the food the two hot dogs were cold of course they had to be because they weren't even chooked. Raw hot dogs. The two dogs were actually one foot long that they broke into two pieces. Not cut, broken in two pieces. The burger was also cold. The last part of the meal, the shake, was supposed to be Chocolat. It seemed to be just the base mix, nob actual flavor. Total waste. Just not edible. To many other restaurants need support now to waste our money on sonic. read more

My first visit to this location. VERY long wait in drive thru. I was 5th in line & cars 2 & 3 pulled out & left. After finally getting to the window and paying, I should have questioned the order because it sounded more expensive than I was expecting. After driving away, I later found that they had entered a larger size of cheddar poppers (very good) than what I ordered. The food is generally good at Sonic and you can't beat the drink combinations. read more

This place is trash, food took forever, workers were rude, order was not correct, I will never go here again

I used to really enjoy coming to this Sonic. Lately, the facility appears to be falling apart with little effort on upkeep. Worse, the service has fallen apart as well. Long wait times at the drive-thru and associates that don't seem to prioritize performing their job over social discussions while customers wait at the drive-thru window with money in hand. If it happened once, I could simply write it off as a bad transaction or poor employee. It has happened the last three times I have gone there. The manager was apologetic and claims to know that there is work to be done. Hopefully she can pull it together. I won't be returning to this facility in the foreseeable future. read more

Long wait for a small order. 2 of the items burnt, the burger was ice cold with a thick slab of cold cheese, and patty was burnt. Place has really gone down hill in the last year. read more

Sonic Drive-In - Burger with slab of cold cheese and burnt patty. - Burgers Near Me - READING, Pennsylvania

This place is absolutely awful. The service is horrendous. The server literally dropped our food in front of us and didn't even apologize. She just said she had to go back in and have our order remade. Another girl came out 10 minutes later with just one item from our whole order. Apparently, the first server said she gave us everything else and just dropped our tots. We told her that she dropped everything and her reply was "oh". Still no apology. We just asked for a refund and left. Not worth it. read more

Always a good meal at the Exeter Sonic Drive-in. Remember to get yourself a SuperSonic Cheeseburger and a Route 44 Cherry Limeade. The only thing that would be better would be if they served green chile in the Northeast like they do in the Southwest. read more

Like the food, hate the drive thru at this location. I've been to this Sonic around 20 times, always the drive thru, and on average the wait time is 10 minutes, even when they don't seem very busy. read more

This place has great dogs, cheese tots and is the best place for beverage. I would drive out of my way for an ocean water or a cherry limeade any day! read more

Luv the shakes & the many selections of deserts they have. Their food is pretty good also

I normally love sonic but after my experience here I will never be returning. Order a hotdog and milkshake, after waiting 20minutes I pressed the button again to ask how long my order would be incase they might of forgot it. The lady on the speaker rudely responded saying "it'll be out when it's ready" and hung up on me. After another 15 minutes I went up to the building the cancel my order because waiting 35 minutes for a hotdog and milkshake makes no sense. The manager took another 5 minutes to cancel my order and return the money into my card, when leaving I asked why did it take so long when she replied "f*** off". So this is not a place where anyone should waste their time and money. read more

I wish I had the option of ZERO STARS. Service is worse than poor. When relaying your order they interrupt you with questions. If they would just listen they would get all the information for the order. I can't imagine anyone who can't place a fast food order competently. THEN when you try to correct errors in your order (which you had to repeat several times due to all the interruptions) they blow you off. Finally your order arrives through a small miracle, 15 minutes later, its STILL WRONG annnnnd, shockingly stone cold. If you choose to go, and I don't recommend it, do NOT pay until the "food" is delivered, you've verified its accuracy, and are satisfied the food is palatable. This ensures that if it doesn't pass to your standards, you can say never mind & go to Chick Fil A where the service is spectacular, the food is good, hot, and what you actually ordered. read more

Another good Sonic in East PA (along with Hazelton). Food is fresh, order is always correct. Staff not as friendly as other Sonics but you get your food in a timely manner and it's good. Stop there often as I travel weekly. read more

Tried to order 3 times, attendant couldn't get it straight, finally got our order and it was not correct, not surprised. Think twice!

Great place to hangout but the food is always cold and employees and ungrateful you can tell they don't like jobs. I called 5 times into the store to speak about why my food is always cold and no one has responded to my phone call. My hard earned money was a waste of money then I tip them to be miserable?! read more

I would give it negative 5 stars if I could. Ordered 2 coney dogs with mustard and onions,cheeseburger and fries. Received my order and fries were cold , cheeseburger screwed up and hotdogs had no mustard and onions and the hot dogs were place sideways in the bag so the chili and cheese came off and were on the bottom of the bag. The receipt no longer has the store phone number nor the managers name on it . I looked up the number and spoke to a girl who called herself the manager . She never apologized nor offered to make it right. When I asked to speak to someone in charge she said I am in charge and the G.M. Oversees to many stores to be bothered. No wonder Chik-Fila has a line around the building all day long and at sonic if they get 3 cars in the drive thru they are in all out panic mode . I am amazed they are still open. When it first opened this place was awesome. It has gone downhill severely. Just read the reviews. I know numerous people in the community who will no longer go here and now I am one more . Sadly nobody at this franchise actually cares . read more

For four years I have been going here regularly. However every time I am served by new girl "Dominique" I am uncomfortable, unwelcome and I feel as though my food is being tampered with. Until she quits or get fired I will be going to the Morgantown sonic. read more

I agree with comments below. This isn't the first bad experience so I would have also thought maybe a bad day for employees... They weren't that busy to start with. Employees just hanging around talking. Had to wait about three minutes from the time I pressed the button to place my order but that wasn't before I was about to pull away thinking maybe its broke... Finally was able to place my order. I asked for extra ketchup, not once but twice. (Done that many times before and never once do I ever get it)... Received my food. Lady walked inside. Seen there was no ketchup. Got out of my car to go to the door to ask for ketchup. Several people seen me inside bit ignored me. While standing there I watch a worker blow her nose behind the counter. Fingers up the nose and all!!!! Then she is the one to come outside and ask what I want. I said to her, after you wash your hands can I please have some ketchup. She rolls her eyes at me and goes inside to the sink (right by the window where I see her). She turns the water on. Puts her fingers in and out within two seconds (at most) and comes out with my ketchup. No soap. No scrubbing. Nothing!!! I was so sicken I wastes my food. Still seriously considering calling the health board! If they don't know how to wash their hands, my food isn't safe, I'm sure. read more