So Sonic is still one of those old school fast food restaurants where you park your car and make your order and they bring the food out to you. As such, this location has no in-door dining; just a small outdoor dining area. What's extremely lame about Sonic is that all their new items and any deals they have going on are not on their menu at all. Since their menu is primarily physical and not digital, you don't get to see the full menu. For instance, I only knew of their new Sonic smasher burger through their website; it's not on their menu at all. I got a Sonic smasher combo which cost me $11.78. I was with two friends who got various items. Our entire bill for 3 was $39.10. One of the issues with their archaic design is that their equipment is not that good. The person taking our order kept constantly having ask us to repeat ourselves because she couldn't hear us despite that fact that we were yelling. Even when they came to bring our order, they had to take my card and go all the way back to the physical restaurant just to process my order. The sonic smasher was proasaic, lacking flavor, and sloppily made. The tater tots were not great and my cronies didn't find their meals appealing either. They also forgot our dipping sauce and a straw for my drink. The service, food, and their equipment are all filled with laziness and indifference. read more

Sonic Drive-In - Sonic smasher - Burgers Near Me - Peoria, Arizona

Always wait a long time for food but it is never fresh or hot. Its always cold. Staff is friendly! French fries taste like there for days hard and cold chicken is cold and soggy read more

Horrible. Asked for no ketchup or pickles, add lettuce and tomatoes. Didn't think they got it so I confirmed with the lady when I paid. Guess what? Only had ketchup and pickles on it. This place just can't get their stuff, right read more

My friend and I rode our bikes and stopped here for lunch. I ordered for first time the bacon cheeseburger toaster, medium tots and small unsweetened ice tea. Staff was friendly. Sandwich was good. Tots were crunchy and fresh tasting. Would stop here again if nearby. read more

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Ordered Medium Onion Rings & 2 Ice Cream Blasts on the app and checked in when we got there. Service is super quick when we order on the app! Tayanna brought us our order and she was super nice, had gloves on, a mask on and was very friendly! She was wonderful! My NEGATIVE Feedback: Our 2nd time getting onion rings that taste sweet :( do you want your onion rings to taste like a funnel cake from Knotts Berry Farm? Yeah, us either. I called and spoke to the manager on duty, Margarita, and she didn't seem too apologetic to be honest. She just said sorry and that she would pass the information on to the general manager. She said she thinks it might have to do with the batter? She said they do fry separate....but ummmm, there is no way. It seems like it would have to do with the oil being over used with sweet items? My feedback to management- keep your sweet deep fryer completely separate from your savory/salty deep fryer. Sweet onion rings is not what we signed up for! I truly just wanted to give the feedback to the store but the person I spoke to seemed like she was in a hurry and not too concerned. Additional Feedback: the sauces are NOt good and taste very fake with lots of preservatives. I ended up taking a bite of an onion ring with a Ranch I had from Chick Fil A at my house and mannnnnn was it was better! Sonic- you need to up your sauce game! Time for a sauce update! And time for your onion rings to not be fried in the same oil as the Cinnabon bites and French Toast, please! Thank you! read more

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Genuinely one of the worst sonics I've ever been too. Burger was dripping with grease and my shake was terrible had 1 or 2 SMALL Reece's peanut butter cups. The customer service was absolutely terrible didn't seem like anyone wanted to be there. If I could give negative stars I would. read more

Came in for their special offer. 99 cents cheese sticks. Not a sonic fan but their cheese sticks are okay. They have slushees & drinks half off through the app. read more

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Sonic did provide my money back but took a lot for them to do the right thing which is not appreciated rather than doing that from the get go. read more

I come here a lot and I always give them a tip and this visit was super disappointing. My onion rings were way over done and my hamburger as well. I hope next time they can pay attention to the cooking. read more

Sonic Drive-In - Extra over done Man. And for $10. Super disappointed. - Burgers Near Me - Peoria, Arizona

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I ordered a hamburger - and all I said was please no cheese, everything else. Only thing that came was two buns and a burger, nothing else. Also ordered a cheeseburger - that came with two buns and a patty with cheese and nothing else. My other daughters 1 burger - they charged us for a meal and all we got was a burger ... Honestly, we were on our way home from a school concert and it was 9pm so we grabbed and went home - didn't think we would have to check to see if the order was remotely correct. How sad this is our future. Don't waste your money. read more

Experienced one of the worst burgers I've had. It was served luke warm, meat was over cooked like it had been in a warming pan. The burger was taste less, the cheese was still cool. Sorry presentation. No t value in the meal. I am only reviewing the Sonic on Deer Valley & 83rd Ave. read more

The only thing correct in the order was the drinks and tater tots. Ordered (2) Number 2 SuperSonic Double Cheeseburger Combos with no onions, Received (2) Single Cheeseburgers with a lot of onions. Both burgers were luke warm and dry, Ordered onion rings with one of the combos and got cheese sticks instead. This was a drive thru order and at the time we were the only one in line so the order could not have been mixed up. Of course the mistake was noticed after we got home. Not worth going back. Incorrect order, overcharged and piss poor food quality. Never again! read more

Can't listen and make simple corrections like taking off onion and pickle. Five tiny pieces of lettuce and NO tomato on my burger. Wtf. read more

Sonic Drive-In - Pickle and onion that's been picked off cuz they didn't take it off like I asked, little lettuce and no tomato. - Burgers Near Me - Peoria, Arizona

We stopped to get ice cream and it was horrible. It tasted like sour cream or cottage cheese and was definitely not consumable. Ended up throwing away but am hoping not to get sick. Would absolutely never recommend to anyone I actually like. read more

. This location is constantly turning down service. Every time I go here there's always someone with an attitude. I stop by at 3:41 on Friday, June 21, 2024 and a female named Hailey answer the mic and refused to do two separate orders for me and my friend I was completely respectful. corporate better take this up with her. I will not be taking my business here anymore. read more

I will be honest but I did go to a fast food restaurant late at night on a weekday. Well I guess I got the fast food experience Meat was cold (in the warmer too long) if you are in food service, you know what I am talking about. Cheese was cold. I asked for no mustard and that was the only thing they actually got right. You can't serve cold burgers to customers. What a joke read more

We recently stopped by and got an order of tater tots, corn dog, cheeseburger and a cherry slushy.... The food was scrumptious and the service was stellar!!! Kudos Sonic!!! read more

I went to get food tonight. I ordered 2 burgers and a large mozzarella sticks. I got the wrong order. They took my original order and gave me the new order. I was owed money back since I was charged for the wrong thing. They took forever to get the money back and then gave me the new order without the mozzarella sticks. I got all the way home before I noticed. I tried calling several times and no one answered the phone. I had to go all the way back to get the rest of the order. This is what's wrong with hiring only young kids. They don't care. I would love for a manager to get ahold of me. This is absolutely crazy read more

Got the Oreo cheesecake milkshake, which was pretty yummy but gave my girlfriend diarrhea so just recommend weighing whether you have anything you need to get done in the hours after consuming... great service too! read more

The food is so good! They got our meal out within 5 minutes of ordering. The costumer service was awesome too! We had a girl named violet give us our food and she was very sweet and kind! read more

People were rude and in no way grateful you came. They packed two sandwiches and Tati tots in the smallest bag they had obviously.

I literally just ordered via drive through and just encountered by far THE worst and rudest person ever. She kept on asking me what I wanted to order yet failed to listen to what I was saying. She couldn't understand the word "mayo". So then I drove up to the drive thru and was not greeted with their stellar sonic customer service. She handed me the drinks and a bag without a receipt so I do not know her name. What happened to their amazing service?!? I was completely nice to her the entire time and yet no kindness provided. read more

Ordered double cheeseburger meal and received a burger with double cheese. :/ no answer when calling back.

They fckin suck never get my order right they should all be fired I always ask for no cheese and I guess they don't either care are too stupid to read read more

Sonic Drive-In - SONIC - Cheeseburger - Burgers Near Me - Peoria, Arizona

I have never left a bad review for anyone. I asked if they have hot tea 3 times and was told yes. When she gave me my drink, it was iced tea. I reminded her I wanted and ordered and asked for "hot tea." She looked at me and told me yes, we make the tea hot and put it on ice. Seriously???? I would have been satisfied had she refunded me my money and said keep the iced tea, how about an apology? I am so irritated... what a waste of time and money and can't believe someone in the restaurant industry treats clients this way. read more

This was the WORST Sonic I have ever been to. For starters, the customer service was awful for so many reasons. No one cares if something goes wrong and the people who work there are completely lazy. Never did I think I would have multiple complaints about the same restaurant in one day. First, I ordered a burger and when I brought it home it was the wrong order. I brought it home to my boyfriend and he can't eat the order we were given so I ate it instead. I mean how hard is it to correctly bag an item? When I started eating the Chicken Sandwich we received it was raw and made me throw up. All i'm saying is if more people had raw food, they could get sick from it too. That is lazy work. It takes 2 extra minutes to check if food is cooked and the cooks could care less. I took the sandwich bag to Sonic where there were no apologizes given and the manager was afraid of the confrontation I had given. All that was done was I got my correct order. While I was waiting for my order, the guy who gave me the wrong order at first had the audacity to hit on me while I was pissed off. Every single person who works there is completely unprofessional and lazy. Don't go here unless you want horrible customer service, raw food, and incorrect orders...but I mean who wants all that anyways, right? read more

Sonic Drive-In - More raw chicken. - Burgers Near Me - Peoria, Arizona

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Great to have a new burger place to choose from in the area. Shakes, burgers, fries, slushies, tater tots. So much to choose from read more

Sonic Drive-In - Burgers Near Me - Peoria, Arizona

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Please let delivery drivers purchase drinks!This review is not intended to reflect poorly on the restaurant itself but rather the policy of not allowing delivery drivers to order a drink for themselves. This is the only Sonic I have been to that denies delivery drivers the ability to purchase a drink when they pick up orders for customers. I do understand the importance of giving customers their food in a timely manner. This is why even food delivery services ask their drivers not to order meals for themselves while on deliveries.. However, It doesn't take that long to fill a soda cup. There's a point where the policy goes a little too far and goes against common sense. As a delivery driver, I often spend hours in my car. Any personal stops that I make, take away from time that I can be on the road working. Having the opportunity to be able to at least get a drink for myself while I'm on the road is a huge convenience. All I ask is that this location please reconsider that policy. Although companies like McDonald's even offer free drinks to drivers, I'm not even suggesting that. Just allow us to at least be able to purchase a drink. Who knows, if drivers are allowed to purchase drinks, it might even add to the revenue stream at Sonic even more. I know I have certainly purchased many drinks at different locations while working. Personally I have been a customer of Sonic for years, but I know this experience, and store policy, will affect my decision to do business at this particular location. Although Sonic may not consider us employees, since they are essentially outsourcing so I'm technically not even an employee who has any eligibility for benefits, but in the same sense I am still working and could be considered part of the face of the company. Although a driver, I am still representing Sonic anytime I am on a delivery for them. I highly doubt Sonic employees are not allowed to have drinks during their shift. Please reconsider this policy. read more

Their service has become horrible over the last 6 months. They are constantly getting orders wrong and the food is not the same quality it was. Get it together Sonic!!! read more

Go here frequently for ice cream and the blasts are NEVER blended. Why are they charging $6 for soft serve with a scoop of stale toppings? Worst location ever. read more

Food is always fresh, some of the carhops can be slow but overall always a good experience

Worst most rude drive thru experience of my life! Never again. If I could leave zero stars I would.

Food is always terrible at this location!!. This time we ordered lime-aids and got sprite with a lime in it.

If I could give this location a negative star I would. I never knew they could make simple order so difficult. They young girl taking orders needs to be to be re-trained. The manager was dismissive and walked away without giving us his name. So unfortunate. read more

I waited in the drive thru line for 10 minutes when they said they will be right with us. They kept taking at least 3 other cars orders in the other lane and never got to our order. Avoid this sonic at all cost!! read more

Whoever was working drive through was rude and completely unfriendly, service was slow and we were given the wrong change by a pretty good amount. Probably won't be coming around anymore. read more

Our carhop Lauren was amazing! We ordered a lot of slushees and she was very fast at getting them out. She was also helpful and kind :)

Nothing but negative thoughts for this place. The worker Hannah has a snobby attitude when bringing out food, it's easy to understand when people are having a rough day but when someone try's to engage in conversation and you continue to act rude is not professional. On top of the poor costumer service we ordered ice creams and after a few bites it was obvious that the ice cream was tart tasting and sour. We called to let them know and the girl who answered proceeded to say, "we've been serving ice cream all day and haven't had any issues" in the most snobby voice. I explained that we weren't trying to bash but to just inform them that maybe they should look into their ice cream - maybe something was off. She gave no indications that she cared or that it would be further looked into. Highly recommend finding a better place with better food and costumer service. read more

Their opening was a success. The employees all do a great job in orders and are very kind!

This location is by far my fiancé and I's favorite. The food is always consistently good and the costumer service is always awesome. Would definitely recommend to anyone! read more