The new Tropical Heat Smasher was all heat and no sweet really. It had good ingredients plus bacon and pepper jack, but the sauce didn't shine enough. read more

Sonic Drive-In - Tropical Heat - Burgers Near Me - Peoria, Arizona

I'm trying really hard to rack my brain to see if I've ever had a great experience at this sonic. If you go in the evening or afternoon, it's not so bad. But morning time is an absolute joke. As a matter of fact, they no longer open for breakfast or at least in my opinion they don't open for breakfast... Not being open until 8 o'clock when the schools and businesses around you start before that? You're missing out on a lot of money. Additionally, they don't have any signs. You have to check their app or the website to see that they're not open until eight. Just doesn't seem like a good business practice. read more

The guy was super rude and never allowed me to order. Don't count for great service at this location.

Stopped by this location today on a whim after eating nearby for two milkshakes. No one was in the drive thru and only about two cars parked in a stall. Attempted to order a banana and strawberry milkshakes. We were told they were out of banana so I ordered a vanilla, it took forever to even pay and talk to a cashier and even longer for the milkshakes. Vibe is basic you're in your car. Prices are decent. Don't think I'd frequent this location. read more

Just stop by the sonic on 83rd and deer Valley, I was getting lunch for my daughter and this team made it very easy and convenient. Great service from a young gentleman named TyRon! I appreciate the great service! read more

I believe his name was Jake or James but he was great. Awesome service. Thank you for being so nice & helpful!

Ordered a Blueberry lavender lemonade and it came out grey not purple like advertised, when I asked Madison about it she just said she didn't know what the advertisement was supposed to look like since she never looked and she could remake it but it would be the same, not helpful in the least. read more

just go to a different location, only two other cars at the stalls. After 15 minutes of waiting after our order is taken you come out to re ask our order. What is management doing these days. read more

Ordered a combo with tater tots and a burger, just a classic burger with a blue coconut slushie with nerds. The burger was good, the tater tots were salty. I received a drink that was brown with what looked like to be bits of white peices in it. When I poured it down the drain, there was a lemon, a lime and some nerds in it. I don't know what it was at all but it was definitely not a blue coconut slushy.. Server was slow. Usually foods pretty good, I don't know what happened this time. read more

I am a regular here! I have got nothing but excellent service from the youngin with the green hair. So kind! So helpful! Give the youth a raise! 100% will be coming back! I'll be speaking about the raise to BOB himself! read more

Stopped by for a fun treat for my girls. We were using their free small slushees rewards earned through the local summer reading program. This was my first time ever going to a sonic so I wasn't too sure what to do or expect. Instead of picking a spot since we were just getting drinks I opted for the drive thru they had. One girl got a grape slushee and the other a vanilla slushee. I opted to go for a small cherry limeade. The girl with the grape loved hers and finished is all up, my other with the vanilla said it was weird and only had about half. All in all it was a nice treat. read more

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Disgusted. Over fried chicken tenders and stay away from their Buffalo sauce. It's pumped into a clear container. There was a black, circular hair in it. Not clean. Defintely taking chances if you decide to eat in your dark car. Luckily I took mines home and saw how gross it really is. read more

Sonic Drive-In - Chicken tenders. Not edible. Found a piece of hair black thick circular hair in the Buffalo sauce too - Burgers Near Me - Peoria, Arizona

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They deadass forgot the meat on our burger AND the meat on the loaded chili tots... Strawberry shake was 2/3 vanilla and strawberry at the bottom. Really terrible read more

The Fried cookie dough bites with ice cream looks good on the app. They are $3.26 with 3 quarter size fried cookie dough bites. It tastes like they are fried In the same fryer as the food,so it has a mixture of onions mozzarella sticks etc, all those fried foods flavors because the oil is old and used. Also, the ice cream is a mini size when I say mini I mean like maybe 2 tablespoons worth of ice cream. Go to Culver's much better ice cream better variety. read more

Sonic Drive-In - Fried cookie dough bites á la mode - Burgers Near Me - Peoria, Arizona

I come here a few times a month.Always great service from car hops. Food usually great. Somtimes I ask for lite ice and I get a full cups worth but giving 4 stars cuz I just ordered onion rings and got some that were so over cooked I ended up not eating any of them. read more

Sonic Drive-In - Overcooked onion rings. Not edible. - Burgers Near Me - Peoria, Arizona

Terrible service. one of the workers Ricky, was very rude and snide over the speaker and to my face. When I gave them my cash, they asked if I wanted my change and I said yes. Ricky then said "Wow, you're not gonna tip your car hop," WHEN I WAS GOING TO TIP THEM WITH THE CHANGE. I panicked and said fine keep the change because I thought the were joking, but when they gave me my food, they said "Okay, bye." read more

Absolutely the worst place I've ever been. Service was so slow that I had to restart it 3 times cause no one came over the comm. Funny thing is I actually had to go through the drive thru just to actually make my order. And the food obviously wasn't worth the wait, my hotdog was smooshed and my drink was flat. I do not recommend coming here. The reviews are right, this place is a waste of time and money. read more

The food is great when you drive up and order it. Ubereats its another story. Always delays coming from this restaurant and they always are forgetting a drink or something in our order. I'm not sure if they aren't used to using Ubereats or what. If you have to get Sonic, just make the drive there. read more

Ok I'm pissed... I am really not one to complain but here I am. We got sonic because my boyfriend was hungry after a long day at work and boy did they fuck it up. Before we even opened the burger the runner Nina was being flat out rude and was using some sort of voodoo eye language. My blast wasn't blended but I can always do that myself and the mozzarella sticks were cold. The star of the show was the burger, the biggie cheese burger. This shit was ridiculous, it's like they made it impossible to even eat. My boyfriend took a bite and all the meat and cheese slipped out of the bun like a wet banana on his brand new seats. He was pissed like so pissed, so I'm pissed. This stuff was 17.70 and definitely not worth it. Won't be back again read more

Sonic Drive-In - Biggie cheese - Burgers Near Me - Peoria, Arizona

my order got messed up I had to pay twice for a pretzel since they messed it up and forgot to add it to my order then they come out and tell me I have to pay for another one. the pretzels came out and were very cold. I'm not happy about this. ALSO the lid didn't fit to my blast; so my sonic blast split all over the car & my clothes. read more

Don't listen when you place an order. Asked for no Mayo and ketchup, only mustard!! No marinara with cheese sticks!! Can't hear at #3 stall when trying to order. Girl came out when couldn't hear and she didn't even get the order right!! read more

Rude girl at window, and she never gave us our food. I wish I could give a 0 because worst place

DO NOT COME TO THIS SONIC. So, my boyfriend and I went to this sonic at 10:20 PM on Tuesday, May 30 we were at a store and we press the button to get something. My boyfriend asked "can you take cash through here" and I don't want to assume but he sounded black, I know that sounds bad but it was blatantly obvious(?) he also seemed to be yelling in his mic or it was very close, I wouldn't be surprised if he was under the influence. He laughed at us saying "do you see anything to put money in?" And kept laughing like we were idiots, we knew there wasn't any slot for cash and we proceeded to say would the hopper come out and take our cash and he laughed again and said no, and that made us angry and leave the sonic thus ruining our night. Edit. We went to another sonic since we were hungry, we asked the same question and they happily had a hopper come out and take our money. read more

Do NOT let your kids work here! Horrible place, horrible management. A guy called my child a motherfucker daily, talked down to them and stopped scheduling them..with zero communication..just no more schedule for months. Sonic is banned in this house and hopefully i can save your loved one from being treated badly by letting you know that they WILL treat them badly. Whar a gorrrrrid experience for a child and their first job. Shame on you guys and your unprofessionalism. You have torn a persons confidence down and as a parent I will share to prevent you from doing it to other children. read more

The dude running drive thru tonight with the long hair was super nice. Food was nice when hot

I LOVE Sonic drinks. When visiting family and friends in Arizona and Colorado, I make a point of enjoying my happy hour, half price Route 44 beverage as often as possible. - Unsweetened peach or raspberry iced tea - Diet coke w vanilla - Sprite zero w strawberry read more

A year ago, this place was AMAZING. Now, a year later :( not so much. Ordered a #1 with no lettuce and no onion. Got a soggy cold bun with lettuce and a piece of cold cheese. Plus neither beverage had the lid on all the way. Thankfully it is 1030pm, and on my way to my mums...otherwise I would be furious having blue colored sprite all over me. Doubtful I will return to this location, based on the down slide. read more

Sonic Drive-In - I don't know what happen to this location in the past year :( ordered a #1 with no lettuce and no onion. - Burgers Near Me - Peoria, Arizona

As with the other Sonic, off of Union Hills, this one is equally as great. The waitress that came out to the car was super friendly, smiled a lot, and the food was outstanding! Absolutely no complaints! Keep up the Great Job! read more

If I could leave one star I would. This place takes forever. We had 3 drinks. We were literally one of the only ones there on a Saturday night around 7pm and it took 9 minutes for three simple drinks. I just think it took a lot longer than needed, and then they proceeded to bring us out the wrong drinks. read more

Didn't have the best experience at this location. Bella was very rude and didn't have the best attitude by any means. She also needs to brush her hair, looks very unprofessional and pretty sure it's unsanitary. read more

I hope the owner(s)/manager(s) read these reviews. Folks, seriously... get it together. We frequent this location because it's convenient (right around the corner) and the shakes are a guilty pleasure. However, you have GOT to tighten this operation up. 1. I wish I was exaggerating, but I am not -- EVERY time we visit, EVERY conversation with an employee LITERALLY starts with "I'm sorry ...". I'm sorry for the wait, I'm sorry we forgot something, I'm sorry we got your order wrong... I could probably make a drinking game out of every time someone starts a sentence with "I'm sorry." STOP WITH THE I'M SORRYS. If you're constantly having to apologize, then recognize where the deficiencies are and CORRECT THEM! 2. I find it particularly annoying when, again, EVERY time we're in the drive thru, someone walks by with a tray and asks "did you order a ..."? No, that's not mine. Repeat. Repeat. Guys, come on, it's not that difficult. You have a computer that tracks orders. You should know who ordered what! The first order on your screen should be the first car in line. The second should be for the second car, and so on. What are you guys doing at this location to be so completely haphazardly lost? It's not really the fault of the poor kids who are working here... they're all nice enough for the most part and they try, but if they're not being trained or if they're being trained in such a way that leaves them unorganized, confused, and constantly handing out apologies, the failure is not with them, it's with the managers who are supposed to have their act together and be setting a good example. read more

I'll give 2 stars because Ellie is amazing! She's so sweet and has amazing customer service! However I had gone on my lunch break and went to use a gift card and pay the rest cash. I was then told they can't do 2 separate payments which debit and cash I understand but gift card? It doesn't make sense bc I've never seen or heard of that. Well I ask her to try the gift card for what's on it and then put the rest cash... this employee comes out and says it didn't work but here's your change for the 20 and paid for the whole thing with the $20 which was not the plan. (I would've used smaller bills if I had them). I'm more frustrated that instead of coming out and saying it didn't work and giving me my money back and I give the food back was annoying. Like you should always ask the customer "if this doesn't work do you want to pay the full bill with this?" And she didn't give me my receipt so basically money I really only had the gift card to use gone. I wish I could've talked to someone but I was on lunch and had to get back to work. I've been calling the store for 6 hours now and no one answers and I'm so frustrated. The only employee who I know and trust here rn is Ellie. read more

It is a damn shame that Sonic has not risen to the level of McDonald's where you can get a soda for a dollar 24/7. BUT - worse than that is they filled the cup 75% full of ice no matter if you say light ice or not. Anybody who has ever worked in a restaurant knows soda is pure profit. Damn you Sonic. read more

Sonic Drive-In - Sonic screws the human by selling you a large ice ! - Burgers Near Me - Peoria, Arizona

I just wanted to give a shout out to the Robert, possibly the manager last night. While we were eating in our car my tire deflated and when I went to pull away it started losing air fast. I pulled into the gas station right next door. The air pump was broken of course. Without asking Robert came over and changed my tire for me!! That was flat too so we ended up being there for almost four hours and Robert looked out for us the entire time. He gave my kids free drinks while we waited and waited and waited. He checked on us from time to time and was extremely kind and helpful. He didn't have to do any of that so it was impressive and as a mom with kids I felt safe there. Thanks again sooooo so much Robert! I am reading the negative reviews here and while I sat at Sonic for FOUR hours I noticed that Robert would go outside and talk to anyone that had any kind of problem and then fix it. It seems to me that with that level of customer service and consciousness this place should be getting good reviews in no time! read more

I'm giving the KIDS MEALS 4 stars. So much BETTER than McDonald's!! Their chicken nuggets are better than McDonald's. They also offer a grilled cheese, which is pretty tasty, burgers, hot dogs and corn dogs as choices for their kid's meals. Serving fresh, hot food is a challenge for this location!! I usually go through the drive thru, do a temperature check and park my ass at one of the spots with a menu and a speaker and request the food be replaced with fresh, hot food. You have your choice of apple slices, tator tots or french fries and your choice of so MANY drink options, including lots of frozen frosty flavors!! I usually stick with chocolate milk for our guy but a frosty is a nice treat sometimes! The toys are cool and the price is right!! From $2.99 to $3.39. read more

can't seem to get orders right and by time you get home and call they don't answer or do and hang up. this is the last time I go to this location, I sure hope the franchise owner reviews these. read more

Went to get my family and I shakes in the evening. They were out of small and large cups (both the sizes I wanted). Rather than charging me for a small and just adding less ice cream into a medium cup, they could only offer medium sizes at full price. I accepted this, but then they brought out my shakes with a third of the ice cream missing as if it was a small when I paid for medium sizes. When I asked them about it, they just said their ice cream is watered down. I felt like they should have done more if they were out of everything and their machines aren't working. read more

Worst drive thru I've been to in a long time. They didn't even give me my receipt so I could say anything.

came in about 10 minutes before close & asked for a shake and a blast, the worker had JUST cleaned the blast machine and when we offered to change the order to a shake he insisted on making the blast even though he would have to reclean the machine. Way better customer service (& shakes) than mcdonald's!! read more

Update: I received a phone call with an apology shortly after I left my review. They not only compensated me for my trouble but when I came in to cash in on the compensation, the manger went over and above in customer service even though they were having a particular busy night. That's the way to do business right. Thank you. I came here a week ago when they completely messed up my order. Because of my tight schedule, I couldn't get back to fix it so I called. The seemingly nice person on the phone took my name and my order and said I could come back for a free meal. One week later, I come back for my meal and it's not written down. Do I have my receipt? Nope. Wasn't told to keep it and I try to keep my car clean. They won't honor what hey told me because someone else failed at their job. Shay (the manager I spoke to today) wasn't particularly sympathetic or helpful. It seems to me that this is how they get out of fixing their mistakes. Oops they have no record of it so I must be lying. Lots of Sonics around town. I won't be returning to this one. read more