When ordering- both times when coming the lady who took my order was rushed, and rude. We were practically yelling into the speaker and she kept asking us to repeat. Both orders of Large onion rings were barely half full. Both burgers had 1 thin slice of tomato. The "salted caramel toffee bites- they were literally just dough. & disgusting dough as well. With absolutely no flavor at all. read more

Sonic Drive-In - Salted Caramel Toffee Croissant Bites - Fast Food Near Me - Montgomery, Alabama

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I'm a delivery driver. They had me waiting here for 20+ minutes. At first they brought me the wrong order and then straight up just forgot I was here. The store has definitely earned their 1-star rating they have, dont come here if you actually plan on getting your order. read more

Slowest drive in ever you can place a mobile order and they will say its ready at 11:07pm but at 11:50 you still waiting I hate going go fast foods that makes you hate the food based off the service you received read more

Me and all my friends waited over an hour for just a couple fucking Burger all the burritos were wrong and it took him 20 minutes just to get us a receipt back do not come here read more

Sonic Drive-In - 1 hour wait at 11 am - Fast Food Near Me - Montgomery, Alabama

Funny how you order the most simple things and it still takes this place closer to an hour to get you food no matter how many cars are there . It's like management tells them see how much they will take before they stop coming back read more

Waited 30 minutes after pressing the button no one ever answered an there were also several cars waiting as well eventually half the cars including myself left terrible service would give zero stars if possible. People here just getting a paycheck when they shouldn't be. read more

Sonic is the old Fifties style hamburger stand. You can get out of your car and order inside, but the main feature of Sonic is the order from your vehicle style. Think car-hop or the girls is roller skates taking your order from the window. But no roller skates here unfortunately. Now you pull up, park in a spot, the menu is right there outside your driver's window. Push the button when you're ready and place your order when they answer. In a little while someone will come out to your car with your order and you pay them right there. The food is OK. I know Tia had a bad experience, but I've found they are on average OK. The burgers are pretty good and so are the shakes. The fries are good, not great. Overall Sonic is pretty good. read more

*crunch* an orange hued leaf crumbles under my right foot. It was an autumn evening, roughly 65 degrees out and slight cloud coverage. I hadn't had a bowel movement in days and I needed some Sonic to blow the devil out my backdoor. I pulled up to the sound of loud trap music and 22 inch chrome rims. I couldn't figure out what I wanted so I went with the classic double cheeseburger with mayo. A quarter-hour passes and a nice young man approaches my sports utility vehicle. He greets me with a smile, revealing a low quality gold "grille." I tipped the gentleman and rolled the window up to get some privacy for my meal. I was severely disappointed with how wet the tomato slice was. It really bogged down the whole burger and caused quite a fuss. So burger rating= 4.7. On to the cheese tots. Nice crisp. Cheese had pretty good coverage. The one thing that disappointed me was the sweetness of the ketchup. Just the sweetness of the ketchup reduces the score down to a 6.7. All in all, it was OK. Not great. Not bad. Friendly service, interesting music. I heard the word "Aye!" blasting through all the customers' radios. I kind of liked it. Now for the perfect ending. I set out on this gastronomic journey in search for a "blow-out" food for my colon. As I sit hear typing my last words, the sound of a loud splash rings through my bathroom as the 3 day old demon leaves my body and water from the toilet hits my gooch. Thank you, Sonic. You're alright in my book. Keep the dreams alive for the poopers all across the United States. I'll be back. read more

This place suck so bad!!! Every time for the past five times I have gone here for half off shakes after 8 or any time for that matter. I'm told the machine is down. They also always say they are out of stuff like the ice cream cookies and more. This place is a sorry excuse for a late night spot to go for a treat or anytime of day. Andddd the servers keep asking me " do you want your change back". If I give you a ten and my order cost $3.00 then heck yes give me my money back. If and that's if I choose to tip I will but let me decide this. This practice needs to be discontinued. I'm so over this spot. I will not becoming back. read more

The burger was thrown together and sloppy It was really unappetizing, I won't be back

Every single time I have ever tried to order ice cream from this particular sonic, they tell me their ice cream machine is down. They are very unprofessional and don't like to work. It's really sketchy and I would never order food from this place again because I feel like someone probably will spit in it because they don't want to work. I don't even know how the sonic is still open. It could just be their night crew because that's the only time I've ever tried to order. When you order at the drive-through, they can't even speak proper English and are rude. Management needs to take care of this issue or they will lose business. read more

I only have it one star because I had to. It deserves no stars. The employees here did not listen to what we ordered and they gave us the wrong sauce and drink. When we asked them if we could please get some ranch like we asked for, and they never brought it out. 10 minutes later, we pushed the button again and asked for ranch, and she said she would be right out. Again, 5 more minutes with no ranch. Finally, we just left. This is a terrible place with terrible service. read more

entire experience was a joke. The young man taking our order could barely communicate with us. They were completely out of coffee. There was no syrup in our bag for the french toast and no ketchup for our sandwich. We ordered a Snickers Blast that ended up being cup full of vanilla ice cream with a teaspoon of crushed snickers on top. The employee who came to our car wasn't wearing any type of uniform, and said nothing to us when he gave us our food. Not even worth it for $11. read more

My sonic blast had more peanut butter than ice cream. It was not edible. Will not being going back to this location. read more

DO NOT GO HERE! Absolutely horrible. Took FOREVER just to get our order taken and then even longer to receive just two shakes. Waitress said sorry and that she was the only one there which was a lie (we saw two other waitresses out walking to cars delivering stuff). read more

If I could give this place a zero I would. The young lady Lateria refused to bring our order because it was drizzling and she didn't want to get her wig wet. She applied for this position. And she's required to do her job. We didn't ask for too much.Then on top of it, the manager didn't even asked the young lady why she didn't bring us our order. Very Unprofessional and Rude!!!! Not ever again I will not go to this Sonic. read more

Consistently terrible service. Order ice cream less than about an hour and a half before close and they'll tell you the machine is broken. Just forget this dump. read more

The worst service. I showed up at 12:10 am and yelp says they close at 1:00. I pushed the button to order and 10 min go by. I push it again and they said they were closed. This is at 12:20. So I pull around to speak with the manager and she had a horrible attitude and said they changed their hours and now close at midnight. Mind you there were customers waiting on their food who the manager admitted got there after 12. 12:05 to be exact. Won't be going back read more

I go here often and they can never get my order right. I asked from a cherry vanilla coke and when I was given my drink it was nothing but cherry syrup and cherries...literally not an ounce of coke was in the cup. read more

Don't do it. Just don't. Arrived at 3:45, finally had our order taken at 3:55 -- 2 milkshakes -- order still not out at 4:20. We left and won't be back. read more

If you want a soured milk, milkshake. Along with a dose of reverse discrimination. By the lady in charge, this is your place. The server was very nice and polite. They made the shake twice. It had a butter milk taste both times. The woman in charge, was screaming at all her employees and pointing at me. As I got my refund... read more

I continue to try and come back to this location..hoping that eventually I'll have a good experience, but I never have and after today I'm through trying. Every single time I've come, I've ordered two things at most and you'd think I ordered one of everything on the menu with the amount of time it takes to get your order brought out. There hasn't been a time I've come here where I've waited less than thirty minutes. And when you're ordering cherry limeades...that's a little ridiculous. Take my advice and drive the extra ten minutes to the Eastchase location. There's better food and better service. read more

I stopped by here yesterday to get a chili dog and fries with a strawberry slush. The slush was excellent. It had real strawberries and just the right amount of "slush" (not too icey). The rest was horrible. My hot dog was not cooked all the way. It tasted as if they boiled it for about 30 seconds in old hot dog water and took it out. The fries reaked of grease. When I bit into the french fry the only thing I tasted was pure cooking oil!! Disgusting!! So I took the fries and patted them with a napkin and nothing but grease oozed out of them. Of course I couldn't eat any of this. I decided to throw it all away (except the slush) and cook my own chili dog and fries at home! read more

This Sonic sucks. Its slow and they always forget to give me ranch when I order it. And their ice cream doesn't taste like anything. They consistently mess up my order. read more

Oh, my - where do I begin. . . I've been enjoying Sonic restaurants for a long time. This has to be the worst location I've ever seen. What makes it even worse is that it may be the only Sonic location that I wasn't satisfied with. After waiting more than 15 minutes for the girl to take my order over the phone, she informed me rudely that I was ordering too fast. I know I'm not I'm Ohio anymore, but it shouldn't be too difficult to pretty the corn dog and tater tot buttons, and add two shakes. So, it was clear to see where the first weak link was. Then, the kid (Laroy) that delivered our food obviously couldn't read the receipt to verify our order. I don't mean that as a joke - I mean he didn't have the ability to read the receipt. Keep that in mind the next time you're going to trust him to bring back exact change. All in all, it shouldn't have take 30-40 minutes to grab a snack at Sonic. The next time, I'll just go to Eastchase. read more

Is this the worst Sonic in all of Alabama? Yes. Does that stop me from coming here all of the time? No. They consistently mess up your order, the food is rarely cooked right, and it usually takes around 30 minutes to get your order regardless of how much or how little food there is. However, it's convenient and cheap and open late hours so here I am. read more

They take forever to take your order then when they finally do they take forever to make it. When they brought it out finally it was terrible made. We ordered 2 shakes. 1 was an chocolate Oreo but it completely wrong. It was just a plain vanilla one. The other was Carmel and there were gobs of Carmel on the top. It wasn't even mixed in. read more

I love Sonic, but this place is the worst one I've ever seen. A simple order of two combo meals took 20 minutes to get to our car, and when it did arrive, it was prepared incorrectly and cold. The fries and tots were dripping with grease. It was all so bad - we both tossed our nearly completely uneaten meals in the trash. I'll never, ever give this place another try. read more

We went to the "faster" Sonic to get $1 hot dogs this past Thursday . It took 20 minutes from the time our screen said your order will be delivered in 20 seconds. Overall all of the Sonics we have been to in Montgomery have been ridiculously slow for no apparent reason. They won't be getting any more of our business. read more

My experience with this one hasn't changed that much especially with my last 2 recent visits. The reason I've stopped going there in the first place, because there wasn't no good management and they was too slow on you'd out orders. I decided recently to try them again on Thurs., since I've seen that they've approved on how quickly they bring out the orders, so I'd ordered onion rings which they said they're out. So I went to them again today and give them another chance. So I wanted onion rings and at first the person that took the orders at first said , yes, and then the next thing she said they were out. How you can you say yes and the next say, they're out. That's the second time recently back to back that I'd heard that they said they're out of onion rings which it really sounds like either somebody didn't do no advanced inventory ordering or somebody didn't want to cook the onion rings or both. So I cancelled my orders all together and took my service somewhere else. Also this is the last time coming there period. read more

On 7/22/16 I pulled into 4 non-functioning bays before I left to get a drink somewhere else (there is not a drive they at this location). When looking around, there are hand written notes on about 4 or 5 bays that say "out of order". On two bays I pulled into, there was not a sign but the payment terminal was blank and no one responded when I pushed the button. I highly recommend finding a different Sonic if you would like service. read more