Pulled up to the drive through at 8:40 to get some ice cream (they close at 10). Was told that I can't have any because they already cleaned the ice cream machine for the night. Over a hour before closing? Very dumb. read more

Been going to Sonic for years until today! Ordered our usual Super Sonic Breakfast burritos, as always asked for the jalapeños on the side. They charged us $1.80 to put the jalapeños on the side! 2 burritos! This used to be a common courtesy! Never again! read more

Sonic Drive-In - Receipt - Fast Food Near Me - Evans, Colorado

Drive through speaker doesn't work so I had to repeat and yell to give my order over 4 times. I didn't receive everything I ordered over the intercom and they didn't read my order back to make sure they had my order correct. When I asked at the window if I could add the item that was missing that I had asked for at the intercom they said no they couldn't help me with that. read more

They need to get a new card system and while they're at it get a new crew because my sister and I went there the other day and today and they were giving us looks and being rude. Wish there was a zero star button. Customer service rating: ZERO!!!! read more

The communication here is horrible. I asked for a Sonic Blast, and they decided to give me a shake instead. When somebody goes through your drive-thru and something isn't available you tell them that it's not available that way. When your customer asks you for a Sonic Blast and not a shake you give them a Sonic blast. Failure to communicate makes you lose money because the customer will give you back everything they got and have you refund it. Extremely disappointed in the communication and the behavior of the staff. read more

Out of 8 times they have gotten one order correct. They are rude and will hang up when you call to complain about the issue. The manager immediately jumped to playing a race card when it had nothing to do with race. Then after not being given a receipt she said that I can't help you if you don't have a receipt. Once informed that I know she can look up the recent since I use to work at Sonic she changed her tone about the receipt. read more

This location is terrible they treat you so poorly and pretend to speak Spanish when they spoke perfect English at the beginning of the conversation. They got my entire order wrong and spoke to me like trash. They are rude and unprofessional, I'm so sick of my reviews being deleted because someone at your location failed to do their job correctly and then treated me poorly...... dumb...... if I could give no stars I would.... read more

Fast but delicious entrees. Lots to choose from and very dependable tastes. Good eating folks!

Always love sonic and this time was no different. Service was good. Food was great. I always try to swing through when I'm in town

Super rude while trying to make an order I'm surprised they are still open very rude staff

Horrible just horrible they have horrible food and customer service they never have anything and the employees are straight up rude I will never come here again read more

The worse service I have ever received. I've been to numerous Sonics and this one takes the cake. They can never hear you and the orders are wrong 90% of the time read more

I completely get it. I worked at Texas Roadhouse during the pandemic madness & sympathize with anyone showing up to work in the service industry right now. Customers can be awful & rude. THAT said, when I heard the total of my order, I immediately knew that they accidentally doubled my order. I spoke to them asking if they just got my one combo and I got no response. So I got to the window and asked and right when they shut the window, I heard them in there telling them "SHE SAID TWO. NOW SHE ONLY WANTS ONE?" Guys.....common. I tried correcting it before hand, no one answered me. I was nice and calm. But please be mindful that customers can still hear you when the drive thru window is shut. If I heard anything worse, I would've immediately drove off. Please be mindful and respectful to customers who are just as mindful and respectful back. I know what I ordered. I'm sorry there was confusion. Be nicer to customers who are nice to you. I even tried explaining to the girl in the window and again, the window got shut in my face. Idk what else I could've done. read more

I'd give ZERO stars if I could. Pretty annoyed that hubby got the whole way home with food after they verified what the order was when handing it to him and they did not give us what we ordered. And all of the pretzels were missing the cheese sauce too. How hard is it to read a ticket with the exact order and make sure you put everything in the bag?! Train your employees better, Sonic! read more

Sonic Drive-In - Fast Food Near Me - Evans, Colorado

Can I give it less than one star. I waited 35 minutes for two drinks multiply times. Today was the worst. There was one kid running food and drinks the rest stood around outside. Also messed up our drink orders.. gave us Diet Coke instead of regular. Didn't make a sugar free drink sugar free which my wife needs. read more

Literally the worst Sonic in the planet. They are awful!!! They never get the orders right. The person taking orders is always rude. They have no idea how to count change and exactly how long does fast food take to make???? No joke. We waited 40 minutes tonight!!! read more

Evans, CO location...bunch of teens running the show with little experience. Food wasn't even hot...can you say food poisoning?!

I've been waiting for 25+ minutes for a small custard concrete! 3 people around us have gotten there food before us and they got here after I have been here! After calling back to check in on my order the lady said she dropped it!!! read more

If I could give no stars I would. They had horrible customer service and took so long to complete our order. We went there for french fries and cheddar peppers. They had two cars in the stalls and two cars in the drive through. They were not busy at all and we had to wait 25min to get our order in drive through. They were all on their phones and when we finally received our food it was cold. I would understand the wait if they were busy. read more

Just denied my special needs son a restroom after COVID restrictions are over even after my son went in my car the GM refused him. Open your PUBLIC restroom Sonic! read more

If there was a rating lower than one that is what I would rate my experience tonight. I ordered a mini Caramel Brownie blast. I get it at the window, the blonde woman forgot to give me a receipt and it looked kind of wrong...I go in and it's straight up just vanilla ice cream. I'm not usually one to complain but I don't like vanilla ice cream. So I go back buzz in, tell them what happen and they say "it'll be out in a minute." 15 minutes pass and nothing so I buzz in again and THEY FORGOT TO PLACE MY ORDER. So more waiting...about 7 minutes and the blonde woman comes out hands it to me-doesn't make eye contact, doesn't apologize and walks away. I taste it AND ITS PLAIN VANILLA ICE CREAM. I've worked in the food industry for years and this was unacceptable. I will not be back. read more

Every single time I've been here something has gone wrong. The service is pathetic and it seems as if everyone who works here is immature and short tempered. I work in food service as a server so I know it's not that hard to be kind. I think I'll be going across town from now on to get my sonic fix! read more

If I could rate this Sonic 0 stars I would. WORST customer service ever. The girls who work there roll their eyes at you when you ask a question. They literally will close the window on you when your mid question. We went there today and literally waited about 30 minuets for our food. They gave us the wrong order the first time so when I was double checking with the lady to make sure we get the right food she was pissed. Only reason why we go to this one is because we don't want to drive across town the the next closest one. I can't say it enough WORST CUSTOMER SERVICE read more

Every time I come to this sonic the service is extremely slow and there is always a problem with my order. The last time I was there for 35 minutes when all I ordered was a slush and tots. read more

So. Damn. Slow. Rude, inconsiderate. Sat in the drive through for 49 minutes (would have left if I hadn't already paid) for a small shake. Pass read more

Rude ass hell! I came in Monday June 17th the lady working in the drive thought was so rude when I asked for my right size slushee I PAYED FOR? Kept rolling her eyes then when I asked for ranch and marinara for my cheese sticks she rolled her eyes let me mention there was none in the bag? So I was suppose to eat them dry?! Rude ass FUCK! No thanks read more

The people at this sonic are rude and very unpleasant. Plus the soda was absolutely terrible and the manager was rude as well. Would only allow 3 changes on the drink all of which were flat and tasted terrible. Coke and dr pepper were disgusting then the spite was not as bad but I had to take it anyway. The machine was obviously low on carbonation or something and they were rude about it and wouldn't even check.. Terrible service and the food was just as bad as the drinks/servers read more

There is a lot of bad reviews and this place never changes.. Tonight took 40 min to get our food!!!! We ordered before it even got sooooo busy... service is horrible and act like they don't care.. I will never go their again... If you want Sonic at 8pm DONT GO THERE you will never get it.. read more

Absolutely the worst service I have ever had. Took over 20 minutes to get food and they weren't that busy. Tried to have a conversation about the wait when they finally did bring the food and she could have cared less. She actually walked away before I could get a sentence out. I will never spend another cent at this establishment and neither should anyone else. Horrible serve and completely disrespectful!!! read more

Service has gone downhill horrible. Had to repeat my order 3 times because there was chaos from inside. At the window no greet, smiles or anything. Got my food and card back and heard "thanks" from the distracted associate. Very sad as I use to love this location when I worked in Greeley. read more

Nothing different about this sonic from any other... Be sure to bring a book or something to keep you busy; this sonic has had me waiting for my food 30+ minutes on many occasions. read more

Im very disappointed in the service i get from sonic. I come to the 23rd ave sonic and have to wait 15 minutes from the time i order to the time i receive my order. Mind you this only happens in the evening hours. I pull up to the drive thru to order have to wait to order after i wait 5 minutes to order they take my order then i have to wait 10 minutes to get it. 1/2 the time its wrong. After working 13 hour days i just want to get my food and go home. That never seems to happen. Please can you get some people that are a little more aware of how to run a drive-thru im not sure if they even have a mgr working. Seems like a bunch of school age kids confused to what is going on. read more

So I guess I gotta give a star!! So don't deserve any!!! This sonic is the worst!!! All I'm gonna say is the girl argued about the time of the half price my phone said 8pm her said 7:58pm. Wow!!! So I had to reorder through drive through. I then waited 20 minutes while the shakes sat and melted and on top of all that the order was wrong!!! So disappointed!!! read more

Everytime I've been here they have messed up our order. Every single time. Don't waste your money with this place.

I feel so so bad for the poor kids who work here. Most of the time when I come for an ice cream there's only one kid running around doing everything (from what I can see) and getting yelled at by multiple people because he's alone. It's awful it makes me not even want to come and burden them it's seems so overwhelming read more

The food at this Sonic was pretty good. However, I ordered a 6-piece boneless wings, and was given only 7. Never eating here again.

Watched an entire episode of Stargate while waiting for my food. Then wrote this review as of this time I still have no food it's been almost 50 minutes. read more

Waited an hour for two medium shakes and one burger, and we didn't get the burger until the carhop ran back and forth to our car three times to clarify what we ordered. read more

Rude staff. They rush you through your order, don't listen, mess things up. Typical of a fast food restaurant... they were just worse. The rude girl that took my order had my card for about 5 minutes. God knows why. I'll check my account tomorrow to see if she stole the card number. I also waited over 15 minutes at the window after I paid for my food. read more