They've fixed the closing early issue, so I updated my review! Never really have a problem with my food. But they tend to always ALWAYS earlier than 11. Their hours are until 11 but don't be surprised if you try to roll up at 10:15 and they're closed. They'll even park their cars to to barricade all entrances so you can't get in the parking lot. I'm so sick of it. I'm talking to corporate about it. Such bad customer service to close so much earlier before their closing time. read more

Sonic is always a good choice when you want something good. Their slushes are good! I love their onion rings! They are a tad bit sweet. The grilled cheese is good too. The pretzel twist OMG so soft & bomb! I get that every-time. I like their mozzarella sticks but the marinara sauce is not good to me. read more

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Do not use this location if you have good allergies or make any type of special order Or a large vanilla milkshake with no cherry got to the window they handed me a large vanilla milkshake with cherry. I handed a bag fast for what I ordered. They dumped the whipped cream and cherry off of it and put new whipped cream back on right in front of me, I said no this is being ordered for someone that has an allergy. Could you please make me a new one? I saw them go over the machine and grab a fresh cup then somebody else walked in between so I couldn't see. And the vanilla milkshake I got had cherry juice in it anyway. They do not care read more

Sonic Drive-In - The third try for a simple 1 item order with no cherry - Burgers Near Me - CHESTER, Virginia

This Sonic location continuously cancels simple Door Dash orders. Door Dash refers back to the Sonic location. You try to call them and they've turned their phones off. Their food is decent but most definitely not the hassle of having your order cancelled 20 minutes later. It's a burger and frozen sides... if you can't do something that simple, remove yourself from Door Dash. read more

I had ordered on DoorDash and they gave someone else my order, shortly after this the dasher had resigned the order so they sent someone else. It took over an HOUR for me to receive the food. Poor customer service, and communication. read more

Omg We finally got a chance to try the smash burger and let me tell you it was hot fresh and delicious. Placing the order was great no issues. Or server was pleasant and the service was super fast. read more

I was given the wrong sandwich completely. i wanted the classic sonic burger and got a double cheeseburger grilled cheese, i also was missing my fries, so i had to reorder them. i'm very upset with this. i've never had a problem this big before. most of the time it's just missing a drink but a whole meal being wrong? very unhappy with this. very. read more

Sonic Drive-In - onion, patty, bread - Burgers Near Me - CHESTER, Virginia

I was at this location on Wednesday evening. Ordered a simple oreo blast. Got home and the first bite had the tip of a ball point pen! Never again will I stop at this dump. Beware before you eat your food. read more

Despite the food being better than average for Fast Food, (the new burgers are really a step up from most) the ability to have foods in stock, and the cleanliness and presentation of the restaurant is not appetizing at all. Often this Pulaski, VA location cannot provide Ice cream "Blasts" because their machine isn't working. Recently they were out of their Pretzel twists, then after having in stock, they didn't have the cheese ‍ Speakers out of service is found quite often here too. And they don't tell you till after you pulled in, then need to try to back out and find another open stall... Has to be a better way to tell is the stall isn't working. Most recently, handing me a Styrofoam Rte 44 cup that the blue slushies leaks out the cup pores!?!? Yes, that's right, the drink oozes out of the bottom of the cup walls... And they are aware of it!!! See pics attached. I'm attaching pictures of a few things that need maintenanced at this location, mostly.. Just clean it up. read more

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Don't come here if you don't want them to change your order completely. My fiance and I came here to eat. I was going to get the popcorn chicken with onion rings and a drink. My fiance said "And then I would like a 3 piece chicken tender with..." dude cut him off and said "I'll just change it to a number 11 then." WITHOUT ASKING IF WE WANTED ANYTHING ELSE!!!! We just left before he could come out and give us the food. Went to McDonald's instead. They need to fix their machines or have their employees come out and take the order manually if they can't understand the customer. I MIGHT come back in the future, but until then, I won't be back and going to try to find a different Sonic who won't screw up read more

A pretty big Sonic that has a drive-thru and the drive-in stands. Located as part of a large plaza mall area and easily accessible from VA 15 / Route 1. Food quality was standard for a Sonic. Nothing particularly special nor particularly negative. read more

I'm always coming here, and I've never had a problem. Milkshakes, slushies, corn dogs - that's what I usually get. Sometimes there are a couple cares ahead of me, but I never leave frustrated or annoyed with the service or the handling of my order. read more

Sonic Drive-In - Burgers Near Me - CHESTER, Virginia

I came and ordered a Cookie Dough blast and they put vanilla ice cream in a cup and four pieces of cookie dough on top and haven't blended anything so essentially it was just Vanilla Ice cream with nothing else. read more

Went to sonic last nite in chester va. Of course they got my order wrong. When I returned the sandwiches, the cook or who ever prepares the food was handling my food with NO GLOVES on. When I asked for a manager they would not come to the window. When I asked the cashier to notify the cook to put gloves on, they continued to handle my food with no gloves. I return my drink and asked for a refund I will no longer patronize Sonic. read more

Terrible service. They brought us the wrong order which was fine, they could have easily taken the hot dog back and fixed it. But no, they refused. Wouldn't recommend to anyone. read more

I went through the drive through for two small shakes after 8 pm the website says half price shakes after 8 pm. I ordered two small shakes and the total was 9.46 I said they are 2.49 on the menu. The changed it to 8.40 my receipt said .60 back I ask her did she charge me 9.00 and pocket .60 cents. She said no it was a mix up with the register. I went back through the line to get the correct charge for the two small shakes that they were supposed to have corrected. They sent out a young Hispanic female that wasn't the manager, common practice for Sonic they do not care to address their customers personally. read more

Messed up my family's order horribly! We called to let them know what happened and the employee very rudely tried to insinuate that we were lying! Lol No apology or anything! So now my husband is inconvenienced by having to make another trip up there to get his money back and to prove to the rude manager that the order is indeed incorrect! No apology on their end either! Just a nasty attitude! This is the problem with customer service today!!! read more

Disgusting staff members. First a employee was playing the ice with gloves, then when she saw I was looking, disappeared into the back. Then I witness the server Johnny ( staff member at the drive thru window) put ice in cups with his bare hands for multiple cars behind mine in the drive thru. I told he that it was unsanitary. He had no response. Look at me with this blank face.. if that's how they treat the drinks, it concerns how the food is being handled? I'm notifying the department of health. read more

Ordered from drive-thru on Nov 19th 2022. My spouses burger and onion rings were both either burnt from sitting beneath a warmer for too long or over-cooked. Burnt bits throughout burger. I tried calling the number on receipt to give my complaint but the mailbox to the number provided had a recording that said their mailbox was full! The receipt did not list the store number at the top where the address is located. The Drive# was smudged and I had to look up store number online to complain on survey. It is a luxury for my family to spend $34.82 for food that tasted like it was pulled out of a trash can and repurposed! read more

I had a foot long chili dog and tater tots. It was so good and fresh. The cashier was very friendly also. I recommend this place.

Around lunch time, It's awesome! Anytime other than that! You won't get Fresh food! Save your money ! They messed my order up three times and asked me to leave when I requested a refund and a number to corporate! That slinky guy josh has a lot of nerve! He was the cause behind the entire situation! He needs to be FIRED! Can't comprehend worth nothing! Disgusting sent the same food out that I kept returning for them to fix! Didn't even feel comfortable eating after all that! Food went straight in the trash! Cold disgusting food! Nothing worse than paying for food and it's gross! read more

Sonic is as sonic does. What's not to love about happy hour prices. Make sure to ask for mints when you order since lately they seem to only bring them on request. read more

I am totally digging these new lil doggies!! I love the fact that this location has a drive thru! Therefore, when I am suffering from either being lazy, sick, exhausted, &/or pressed for time, this is my stop! It's one of the few fast food places that every one in my family can agree that they have no problem going to. They are as quick as they can be considering Sonic is known for cooking the food per order so I don't usually worry about whether my food is going to be fresh enough or warm enough. If only this location decided to put up an exit marker on I-95 to let those weary travelers know that a Sonic is not far off the highway at all would be GREAT! As a frequent over-the-road driver I can speak on the fact that looking for a quick and awesome Sonic meal would be a welcome break while driving a long haul! :-) well....maybe there is one and I haven't had a reason to check for it....hmmmm..... So far this location has not disappointed me. I hope I don't jinx myself! **crosses fingers and toes** read more

This place sucks!!! Restrooms were not open to wash your hands during the Coronavirus. Sonic wants your business but. Seriously......

Sonic is an amazing patio or dining in your car experience to have! America's #1 Drink Stop!

For a burger joint I rate this Sonic quite high 3.5 in my book. So far all the food I've ordered has been good and service good as well. I love those route 55 large drinks my favorite is the limeaide plain. I mean what else can you say about a place like this,goo for a quick bite. read more

Horrible, horrible service and work ethic by two employees here. I went there to get four milkshakes and they totally screwed those up. They made them in a way that showed they didn't care. On top of that, the guy who brought it out said he didn't have a receipt for me and was saying the cost was higher than it was supposed to be so I told him that was too much because four shakes couldn't possibly be that much. Then he said that he didn't really notice and that everyone else that he didn't give a receipt to hadn't had a problem with it. I thought I was on Candid Camera. This joker lost his mind. I was polite, but definitely didn't overpay. Man, I was so glad I didn't because I didn't find out the shakes were wrong until my family tasted them! I will NEVER go back. Stay away! Beware. Terrible unless you are not picky... at.... all. read more

I only go here when they have specials. It's not a bad fast food place, but is very overpriced. Sonic food is not really worth the price.

Love it here, the atmosphere is different from your average fast food restaurant. It is more family inviting and really good for nice outdoor days. The employees are friendly and most of the time they skate out to you! read more

they miss so much business in the early morning wish they were open.like at 6 am hate to drive to colonial heights to get sonic breakfast!