Unwelcoming. Was picking up a guest of the hotel and they wouldn't even let me in the lobby at 1 PM…read morein the afternoon to wait for them to come down from the room. Will never recommend someone visiting to stay here if I'm not allowed to pick them up

The staff was beyond helpful! Very much accommodating and willing to help with anything and…read moreeverything we needed. Highly recommend them!! A huge shout out to JC and the lovely ladies up front! Thank you guys for everything.

I really enjoyed my stay at this hotel. We were traveling to Boston for the day and needed a place…read moreclose enough to the city and the airport. Luckily, this place had both of those qualities. It's tucked in a small, quiet area, but really close to the interstate. This hotel looks very nice from the inside and out. When you walk in to the lobby, it is very modernly designed, and even has a nice bar and computer station. There is actually a courtyard in the middle, where there is a large patio and indoor pool. The rooms are nice too - big, spacious bathrooms and big comfy beds! Everything was clean during our stay and I honestly have no complaints.

This property is a solid 4. If you are doing business in the area this is a great spot to stay but…read moreif you are a road warrior like myself you like having a room with some of the basics. Mini Fridge? Check. Coffee maker? Check. Microwave? Nope only for suites. So I can get something cold/ keep something cold but have no way to warm it up? That is a strange world we live in when 80% of the Hilton properties I stay at have no problem getting a microwave to my room but Marriot is the main rival and they can't get microwaves? Not to sound like I am harping on the issue they do have a community microwave in the lobby that you can use and feel weird about when you are popping popcorn and across the lobby in the lounge a couple are drinking and wondering what the hell you are doing. Also as a Marriott Platinum member I feel like it is with a shrug when I show up. At the Fairfield Inn's I get greeted with some enthusiasm, but here at this Courtyard I get the "go take something out of the fridge, I guess" attitude. Not asking for a red carpet but a little something for the loyalty that I show you would be nice. The hotel is clean and I have never found any issues with anything but did notice a mouse death hotel trap at the bottom of the stairs (which is sort of off-putting) The internet can be hit or miss at times which can be tough when working on things for work but 99 times out of 100 it is working. This is the my go to property when working South of Boston. There is quick access to plenty of dining around the area and Target is less than a mile down the street and the Ikea Store is under 5 miles away. But maybe they need some competition in the area to get some microwaves put in all of the rooms. (Just let it go CJ, and stop your 1st world complaining.)

Clean room & spacious bathroom. Great house keeping service, staff was polite & kind. Breakfast was…read moregood, basic stuff, yogart, cereal, bagel, cinnamon rolls, etc. One day we had breakfast potatoes too. Next day a veg omelette ... nice. Clean & well maintained. Staff was cleaning & refilling constantly. Great service. Keep it up. Only complaint was the bed ... no words to explain how uncomfortable it was.

The property was easy to find, but that was about it. Both nights from 10PM to 3AM we got the…read morepleasure of listening to the loud night club located directly behind us. Yet when our baby jumped off a chair we got a noise complaint HILARIOUS!! Then the people above us decided to stomp party all night even after we reported the noise. Staff didn't really care to be there they took selfies by the elevator instead of working. Only had to be there for a soccer tournament so we survived. The lady from the front desk was so sweet.

Nice place to stay if you're visiting Boston. Clean rooms, good service, breakfast was okay,…read moresupportive staff and great location. It's right off the highway. The room was nice, spacious and clean. The breakfast was okay. There is South Shore Mall just 10mins away with all the shopping and food options. Downtown is about 20-30mins depending on traffic. Very convenient location. Spacious parking. Definitely recommended.

Friendly folks with an easy check in and check out, but the room was not up to par at all. Door…read moreframing was out of whack and door fails to auto-close. Stains on the carpet. Bathroom plumbing was atrocious. One bed cover was wrinkled. I would never stay here again...charged $300+ due to surge pricing from a local event...room was not worth $75 on its best day.

Beautiful Vibrant property! Has a great Vibe! Such a…read morebeautiful property! Brand new! The staff couldn't do enough for us, they were truly wonderful. As I said, it is beautiful, rooms are well thought out, loved our beds and all the amenities! Breakfast was delicious! Pumpkin Pancakes If you are in the area, do yourself a favor and book this hotel. You will LOVE it!

This location has BED BUGS. My first day I thought I had an allergic reaction and they said it was…read morethe laundry detergent. Today I work up to bugs crawling on the pillows. They said they were fully booked and couldn't do anything about a room change or full refund!

I had a stop here in September 2024. I believe this was built in 2017. Have to offer props to…read moreAmanda who helped answer questions and get the room sorted even with the issues (broken TV), along with letting me know what the cookie of the evening was each day! Hotel had a block of rooms at a lower rate, which was a nice thing - close to the event and very close to the Target and other restaurants right nearby, along with a Wegmans in the complex. Also right beside the train station, so that was convenient if you didn't want to drive into Boston. Location can get packed with fans if you have football games going on, so the weekend rates were higher than the weekday rates by quite a bit. Space is relatively new, lobby clean and restaurant/bar there, as well as check in and a small shop for snacks. They had a water tower there, too, and a small area with TVs and a business center all on the first floor. Pool was closed for maintenance, and gym was small but had all the basic weights and a couple treadmills. And they have some cookies out every night (varies by type). They do room service every other day, or you can call for more frequent service (or state none at all at the start). The food service area is only open a few hours of the day (it's not continuous coffee available, you have to go to Dunkin or a Starbucks instead of that's your drive). Rooms were comfortable and had plenty of lights and a small fridge, AC that you could turn off, blackout curtains, and a mirror. TV didn't work, initially, staff came in and at least had the cable working, but the TV video was all blue tinted. They said it'll get fixed with a new batch of TVs coming in, so we'll see what happens the next time we visit! Parking lot had plenty of space, shared with the urgent care next door and the Del Frisco's Grille.

I stayed here one night because my flight was canceled.. I…read morewas not impressed with this place at all .... The room was small and cramped the heat took 3 hours to warm up the guy at the front desk was nice but not really professional.. I got a cheeseburger at the bar.. and it was totally disgusting I threw it out after one taste.. it was a very poor quality burger.. Burger King would have been better.. but it was10 degrees outside and didn't want to go out... but there was something about this place I just didn't like.. my go to place is the Hilton garden inn canton.. but since my flight was canceled I picked this place for the Price.. the price was all I like about this place.. I had a 6 night stay at a hotel i really liked...

A breath of fresh air! Some hotels have lowered their standards significantly to the point that…read morethey should not be called a hotel and as we're passing through various towns on road our trip we stayed in one such place last evening however this hotel is wonderful. Customer service is impeccable from the entrance to the exit. Their recommendations are on point especially as it relates to food and it's just a clean odorless fantastic place to stay highly recommend Olivia at the Front desk provides superior customer service

-going the extra mile. I recently spent the week in town in…read moreorder to attend services for a good friend, and to spend time with the family. The day of the funeral, I received word that another friend had passed the evening before. I came back to the hotel that evening, where I wanted to take in a cigar and a bourbon out back, in honor of my two friends. I found that I had not packed matches or a torch. Miss Taylor quickly came to my rescue by providing me with matches. The kindness didn't stop there. I was provided with a care bag that evening AND the next evening as well. The very best thing I received, was a personalized card, hand written and signed by Miss Taylor and several other members of the staff. It's the personal touch of true kindness that makes this a place I will certainly return to. It is with my deepest gratitude I write this review. Peace be the journey.

They gave amazing service, great conversation, incredibly friendly, and the breakfast was amazing;…read more10/10, absolutely recommend, will be back again!

Very happy with our one night stay at the Residence Inn Braintree. The room was very clean and…read morespacious. The kitchen in the room was awesome. The front desk staff were very friendly and the housekeepers do a great job keeping the hotel very clean. The breakfast was also great with a large variety of food. Highly recommend this hotel.

Nice hotel rooms. Shower door is reversed relative to where they put the water spout, leading to…read moreleaks. Other than that, great room. Parking somewhat inadequarte when they get busy with proms, commencements, etc. Bed frames from hell. Bring your shin guards... worst bed frame design. Should only be used in prisons...

Rude staff Rude people who work at the front desk…read more People who do not understand English No winners here