Stayed at the Cloister at the Boca Raton Resort for our anniversary. It was lovely! Took the…read moresmall boat over to the Beach Club and enjoyed a very relaxing morning - after a fabulous breakfast. Also got a great pedicure and enjoyed a very quiet afternoon at the spa and spa pool which was incredibly quiet with only a few people present, unlike the main pools which were a little crowded. Service was top notch. It took a while for the hot water to come on in the hotel room, but it's understandable given how old the building is. That was the only negative. Super clean. Great staff. Highly recommend. Will definitely return.

I came here for an event and I was super impressed by all the beautiful flowers that they have all…read morearound. They have many different event rooms and little gardens. They're doing a lot of construction since it is a pretty old hotel. It seemed a very well organized and service on point I did also get to walk over to the hotel part where they have a couple different places to dine and the people around just looked like they were having a nice time

Some good things and some bad things. I guess I will start with the good. It was conveniently…read morelocated to the locations for a wedding I was in town with the misses. We booked through the wedding party so they already negotiated at rate. The check in process was easy. When we arrived the staff was very accommodating and friendly. Common areas looked nice. On site amenities included a pool, bar, and complimentary breakfast served daily. The room was ready early so we could get settled in after the flight. Now to the bad. The room was a little meh. Large coffee stain on the carpet and some dust. Nothing major. The cabinet that housed the mini fridge was a little beat up. When I went to plug in my cell phone charger a noticed an outlet was damaged with some of the wiring exposed. Needless to say I don't use that plug. The light fixture near the bed was leaning to the side and the lamp shade was very beat up. Not would you would expect for the price point. The management do ask if there was anything they could do to remedy this room but they would be unable to give us a new room. So really there was nothing they would be doing but I suppose it's the thought that counts. Also could not ever get the WIFI to work. Overall not bad but not good either. Would not be my first choice for a hotel in the area.

Stayed here for the weekend and it's located in a great area of Downtown Boca. Walkable to Mizner…read moreand other shops and restaurants like Flanigan's and Raw Juce. I really like that this hotel has checkout at 12pm and provides full breakfast, which hit the spot during my stay here. Very spacious room and bathroom here too. The pool and gym are pretty nice as well, and on the floor of the pool and gym, there's an ice cream machine (not free). Based on the location of the hotel, you would expect it to be more luxurious. The hallways were so hot and humid as if you were outside. The room smelled a little stale and mildew, but thankfully I always travel with my disinfectants and sprays. The parking garage is a bit tight when driving in and out so be careful. The cost overnight was not bad, as it was $25/night. We did have to run the water for some time as it was not warming up initially, which is crazy. We stayed on the 15th floor which was nice as we had a view of the beach, which was serene and peaceful. Overall, not a bad stay - just ok.

Absolutely incredible, was in town for work and stayed here and it was nothing but great, room with…read morea balcony looking out to the water was one of the best I hotel rooms I have stayed in

So incredibly disappointed!…read more Dirty elevator and dirty lobby restrooms. An awful, heavy perfume smell from the elevator all the way to the room. There was a giant fan running in the hallway (not sure why), but I could hear it through the door all night. The same overpowering smell hits you the second you walk into the room. The bathroom smelled overwhelmingly like bleach. The carpet was dirty enough that I would not take my shoes off. Old, chipped furniture. No real desk chair, just a banquet chair. I'm a Gold member, selected my room, and was still moved from a king room closer to the water to a double-bed room. The bed was lumpy, pillows were flat, and the lighting was poor; the room felt very dark and uninviting. I was moved to a new room the following night, which was much better, though it still didn't feel truly "clean." That said, Kendra and Steve at the front desk were awesome and did their best to help & the view from the room was beautiful.

So I'm back for another stay and we all have to weigh the reviews and make our own…read moreassumptions/decisions. I will say this is my 2nd time here as we have a kid at the nearby college and this was very convenient, I am loyal to the brand, and the price wasn't bad for what I expect. Last time the room was clean, staff were ok, lobby bar and M Lounge were good. The bed in the room was my only real complaint that was not comfortable at all and extremely noisy. This time around; in a renovated room I will admit; staff were as much more inviting; room still clean and the beds much better. Location hasn't changed plenty of dining options, close to the college and not far from the beach (3 miles?) if you want to venture that way. Haven't used the pool, but you can see from the pictures and certainly when you arrive this isn't a resort style pool; it's a small casual pool, visible from the parking lot would be my only hesitation. I haven't experienced anything from my last visit to this one to not give it 4/5 stars; last time would have been 4 (maybe a 3) due to the beds (staff was ok, but not rude by any means).

We stayed here for a weekend and I love how there's free parking. It's very clean and well…read moremaintained. I love the location as it is close to restaurants and shopping centers in the area. I recommend staying here when in Boca Raton!

The whole staff was great. Katrina and Janell made it fun just to walk in the door. We had a good…read moretime joking about my wife's love of their coffee. The lady helping at breakfast was very pleasant and helpful. The food provided was plentiful and tasteful. The people make this hotel.

A lot has changed since the last time I was here. Cleaner, was welcomed by staff and just a…read moredifferent vibe! This hotel is located in close to proximity to the Boca Raton area and great restaurants! The changes made since the last time I was here made a great difference!

We just hosted our wedding ceremony at the hotel terrace and cafe. The service, food and amenities…read morewere incredible. We had the wedding or our dreams. Shane, the even coordinator was great since the beginning. He is transparent, helpful and kind. He was there for us for anything we needed. All our guest were impressed with the wedding. I would definitely recommend you to host your event here. Also, the daily event manger Sheiling was sharp. The day of the wedding she made sure everything run smoothly and seamless. They work with great vendors as well . I would recommend this hotel for events or vacation in a heartbeat

I didn't stay here but I enjoyed the ambiance! They have a few restaurants on-site, coffee and…read moregelato shop, great service by Becky over there! Gave a few samples of gelato to try! Pool area was nice with a little bar as well. The lobby was very clean and welcoming. They do charge for parking if you bring your car onto the premises. Definitely come to check-out!

What a pleasant surprise to find Crane's Beach House. Familiar with Delray because we lived in Boca…read moreRaton 10 years ago and frequented Delray's night life countless times throughout the years. Brought our electric bikes which made it so easy to take in the area without getting a loan. Check in was easy 1,2,3. Room was as clean as you would want. Bed, A/C, shower, microwave, fridge, 2 salt water pools, beach a 5-7 minute walk... Perfect set up for the weekend get away! Thanks Crane's see you again!!!

My experience at Crane's Beach House Boutique Hotel & Luxury Villas was one of the most…read moreinhospitable & poorly managed hotel experiences I have ever had. Before arrival, I was never informed that my room would be located on the second floor with stair-only access & no elevator assistance. Traveling with a service animal while displaced due to active home renovations, repeatedly carrying luggage up and down steep stairs alone was physically exhausting. Accessibility limitations should be disclosed upfront. Despite displaying a clearly visible "Do Not Disturb" sign, housekeeping disturbed &/or attempted to enter my room at approximately 9:00AM on multiple occasions. Being repeatedly awakened after specifically requesting privacy is unacceptable, especially for a property marketing itself as boutique luxury. The most concerning part of my stay was the treatment I received from the front desk employee, Ryan. Nearly every interaction felt hostile, combative, & entirely lacking in professionalism or hospitality. After initially booking one night, I extended my stay due to delays with my home renovations. Immediately after booking, I received a phone call aggressively informing me that I still had to check out at noon & could not check back in until 4:00PM. This occurred multiple times throughout my stay despite online inventory consistently showing available rooms of the SAME ROOM TYPE the night before & during the day I rebooked. There appeared to be no legitimate operational reason to repeatedly force a paying guest to vacate for hours while managing luggage, stairs, & a service animal. The repeated forced check-outs & room changes felt unnecessarily rigid & punitive. At one point I genuinely felt less like a guest & more like they were doing me a favor. I normally don't pay to stay somewhere that feels like a prison. The handling of my service animal was equally inappropriate. During one of the early morning housekeeping disturbances, my service dog barked after being startled awake. Within approximately 30 seconds, I received a phone call demanding that I "register my dog." I explained that it was a service animal, which I had already disclosed during check-in. Instead of acknowledging that, I was interrupted and asked, "You mean an emotional support animal?" I again clarified that it was a service animal. The interaction felt dismissive, uninformed, and inappropriate given the hospitality industry's basic obligations regarding service animals. On my final reservation, housekeeping again attempted to enter my room around 9:00AM despite the "Do Not Disturb" sign remaining posted. When I addressed it with the office, I was falsely told that I had supposedly informed staff I would be checking out at 6:00 AM. What I had actually explained was that I preferred a first-floor room because repeatedly carrying luggage down stairs alone at 6:00AM was difficult. Cleanliness was also a major issue. I stayed in three different rooms, and every room had visibly dirty floors. My socks became dirty simply from walking around the rooms. More concerning, the AC vents appeared covered with black buildup and heavy dust, raising serious concerns about cleanliness, maintenance, & indoor air quality. Regretfully, I gave the property another chance & booked an additional two-night reservation because my roof renovation was still unfinished. Almost immediately after booking, I received another disruptive phone call informing me I would again have to fully check out, change rooms, and wait until 4:00 PM to re-check in. After days of repeated disruptions, room changes, & hostile interactions, I requested that the reservation be canceled. I was initially told "no." Only after escalating my frustration vocally did staff suddenly agree to contact Expedia & process the refund. What makes the experience more disappointing is that the gentleman who originally checked me in was genuinely pleasant & professional along with the housekeeping manager. Unfortunately, every interaction afterward became increasingly adversarial. This property failed in accessibility transparency, privacy, professionalism, cleanliness, flexibility, and customer service. The repeated room transfer demands, mishandling of a service animal situation, visibly dirty conditions, apparent mold buildup around vents, & hostile front desk interactions made the entire stay exhausting & stressful. This establishment does not deserve the title of "boutique luxury." I strongly caution travelers, especially those with accessibility needs, respiratory sensitivities, or service animals, to stay elsewhere. HOTEL'S RESPONSE TAKES NO ACCOUNTABILITY, DISREGARDS THE REAL ISSUES & MAKES EXCUSES.

The Hampton Inn itself is nothing remarkable, pretty standard Hampton Inn, clean, but maybe a bit…read moreon the old side with some dark wood, warm colors, and mostly AC outlets instead of USB plugins at the bedside. There are a few perks: free cookies, a coffee station all day, breakfast in the morning, but what really sets this place a part is the staff. We recently stayed here while planning a celebration of life nearby and had to sort through items that had recently been damaged by a fire. We tried to keep to ourselves or keep the mess to an absolute minimum, but we did sort through some old family albums and a suitcase full of heirlooms and jewelry, taking up some space in the dining areas and lobby for a place to sort and clean. I was fearful that the staff would be annoyed with us or ask us to leave, but they were so gracious, and helpful at every turn. Whenever we needed something, a trash bag, or a helping hand to the dumpster, they were quick to assist or tell us they would handle it so we could keep going. When you're planning a service of some kind after a tragedy, it's very easy to feel lost, but the staff at this Hampton Inn were some of the kindest people we'd ever met. Even some of the guests got involved offering to watch our belongings if we needed a bathroom break, or to find scissors or print something. I can't say a huge enough thank you to all the staff who helped us through all of the chaos and made us feel at home when we were grieving. A special shoutout to Rose who always seemed to be around and who always had a smile for us!

Where to start? We…read morechecked in late. We were exhausted. There were many issues with the rooms. No pressure in the shower. Bed sheet stains and human hairs in the bed. Bathroom tap kept dropping water and could be not closed properly. Woman at counter was nice to change room but however was surprised to know about hairs in bed. She got a bit impatient when the 2nd room and 3rd room had same issue. They smell bad. All three had same odour. Had to endure that all night. Finally asked for new bedsheet so that i can do the job. Bedsheet was old and i could see through the sheet at some places. I am aware that if i use blue light, it might be disgusting to sleep but i am not used to sleeping in strangers hairs in the bed. I know it is not her fault doing the bed, but still i had to listen to an explanation that the cleaning lady might lose hair in the bad. she mentioned afro American, which now makes me think that is a bit racist to point this out. Coffee is not hot and they do not really care to fill the coffee tank. Anyway, i do not recommend. Too much to deal with

One of our favourite hotels in Boca. We have stayed here few times. Have to say that last year…read more(2025) experience was much better. Complimentary Prosecco at the check-in from 4pm. Beautiful and clean room. Stunning pool with amazing warm water. Next time in 2026 our room unfortunately was smelling too much of chemicals and the carpet was a bit wet. We arrived very late with lots of luggage, and were too tired to change the room. Our mistake.. because the next morning our son had bad allergies - stuffy nose, teary eyes and constant sneezing and coughing. Thankfully we only stayed there one night and by the end of next day his allergies were gone. So lesson learned - do not stay in the room that smells odd (my son said room smells like urine. Not sure, maybe thats why the carpet was wet as they tried washing it right before). However, the front desk was very understanding and sent someone to inspect the room and place a fan in the room when we were gone. We would definitely stay at this hotel again, with precautions, of course.

I am back and forth between a four and three star here. The facility does smell modern, and it…read moreappears modern. I did not have the time to spend in it, but the pool area appeared like a resort style pool. The room was spacious and modern with plenty of power plugs. What I did not appreciate was that there was no acknowledgement for my loyalty to Marriott. Typically, I am told about Executive Lounge (IF they have one) and told about the amenities that the hotel offers. However, this also was not the case. I had to look on the website to figure out about the Executive Lounge, and call to find out specifically where it is at. The Executive Lounge, had the traditional breakfast offering. What did turn me completely off was when I went over to the ham that was rolled, I could see a green item on it. To me, this green item I saw was mold. Was I overly impressed with the menu offerings for breakfast, not necessarily.

Fantastic stay at the Seagate. Rooms are large, modern and super comfortable! - newly renovated in…read morethe last two years-- hotel pool has plenty of daybeds and loungers and their beach club has another salt water pool, private lounges/ umbrellas on the beach with full service . They're small gate café serves coffee and snacks throughout the day and has a late breakfast menu with lots of tasty choices.. valet parking is a breeze and they have private shuttles, which will take you to anywhere within 3 to 4 miles around the resort. Loads of amazing dining options all over Atlantic Avenue that will hit every taste.. staff was fantastic from the front desk to the restaurants and valets. This is a great location in Delray Beach, which gives you the best of both worlds proximity downtown and a private beach club to enjoy --highly recommend.

I have a warm place in my heart for this place... a bit more homey high-end than other spots in…read moretown. Room on this visit had a great balcony/terrace facing Atlantic. Service was excellent and appreciate the great valet parking attendants.