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Renaissance Boca Raton Hotel

3.2 (169 reviews)
Open Open 24 hours

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Jeanita O.

The hotel is beautiful. The pool was relaxing, but we baked in the sun, due to no shade over the pool. Also, pool space was limited on Sunday, which was an inconvenience to guests. The bathroom was overdue for remodeling, but the bed was comfortable, and the AC unit kept the room cool. I was grateful to have a refrigerator in the room. I would stay again because the hotel is adjacent to The Meat Market, and local shops. Staff were not friendly, overall.

Salad and flat bread
Dale F.

This is a nice hotel in Boca Raton. I had a nice lunch poolside while visiting relatives in town. They have a beautiful pool and pool bar and there's also the meat market restaurant inside. This hotel is close to the town center mall and many nice restaurants and things to do in the area.

Austin G.

One of the best hotels we stayed in in Boca Raton. There's parking, a spacious lobby, a gym, and a large outdoor pool. The room was clean, spacious, and the shower had good water pressure.

Room
Vanessa M.

The location of the hotel is great! I used the mobile check in and by 12pm on the day of, my room was ready, so early check in was great. The pool was beautiful, the Cuban girl that worked the pool was also very nice and helped with all of our needs. The food at the bar was not so great because it comes to an attached restaurant so not many options, but it was pretty decent. Overall great staycation for my daughter's birthday!

Mold in shower UGH !
Melli B.

Marriott is always a go-to for us. I rarely ever choose any other brands when booking a stay. This was an impromptu staycation for our anniversary. We literally decided at the last minute to get away to another local city to just enjoy a different scenery for a few days. The online photos were not impressive nor disappointing but I didn't look through them all. In the photos though I did notice that it looked a bit dated but I thought it was intentional like it was the look they were going for...I mean it is a Renaissance so I wasn't expecting a bad experience at all. I was mainly impressed with the pool photos which looked very modern and made me feel the hotel was a modern vintage (if that makes sense). Welp! I was wrong. This hotel is just old. The decor reminds me of Golden Girls with the 1980's wicker fixtures. The rooms are absolutely in severe need of updating. The walls are dirty, the bathroom has mold, and overall, the rooms don't even look like they belong. The halls also have an older look and feel. Our bathroom door could barely open or close. It sticks badly making it a task to get in or out of there. The carpet had stains and the room has an old, kinda musty smell. Unpleasant stay for us and I wasn't happy at all but I was exhausted and dealing with a pinched nerve as well and didn't have the energy to ask for better (if that even exists here). I'm a fan of Ritz Carlton, Renaissance, JW from the Marriott brand but this one feels nowhere near as nice. Also, upon check in, I mentioned it was our anniversary. We stayed with other Marriotts on our anniversary and when we entered our room there was always some sort of sweet acknowledgment. A little note with a plate of chocolates, a small basket of fruit, a cheese plate, and even a mini bottle of Prosecco and a homemade chocolate bar at one of the hotels but this one didn't acknowledge our day at all and the young woman at the front desk even told me so. She said, "oh no...we don't do that here." I know this isn't mandatory but it is a nice touch and made us feel so special and recognized at the other locations. Upon check in at the front desk, they actually did have a Hershey bar for me with my name printed on the label which was cute for sure. The beds...my back felt like a MILLION BUCKS of chiropractic adjustments were going to be needed when I woke up. I really didn't want this review to sound harsh because it seems to be well liked. However, this was my experience and you can see by my photos that my room was not what you'd expect from a quality brand like Marriott. The location is okay. Lots of restaurants nearby, Mizner also not far and Town Center Mall was very close. But truthfully I did feel like most of the buildings in the area were in major need of renovations which I didn't expect of Boca because I used to work here years ago and it was always very nicely maintained as you drove around but it now feels run down. Even Town Center Mall exterior (especially around the parking garage area, just looked beat down. Overall I likely wouldn't stay again though unless it has a major overhaul. Definitely was not an Anniversary Worthy reservation!

Tore Down Elevator Decor
Genesis M.

I'm not one to complain or be very picky, but when one is paying for certain services and when those services are expensive you would expect the very best, right? Well, the complete opposite happened at this hotel..., correction, a motel. I've traveled to various hotels around the globe and this is not a hotel, this is a motel. Everything is completely run down... moldy vents, moldy windows and awnings. I checked in a bit late, around 10PM and it was meek customer service. The woman was quick to get it over with and never explained rates, never verbalized that my room was attached with a package and didn't check me into the correct room. I had paid for a specific package at a room where you could look out at the pool and that was not what I received. If you can see from the picture I added below, the green on the floor is algae build up from lack of maintenance and care. Even after trying to rectify the situation at the front desk I was treated like a baby, as if what I was saying was gibberish and I didn't know what I was talking about. I felt as if I was bothering them to do the job that they're there to do and they basically told me that there was was no such thing as a package when in reality the website explicitly states there's a package to be in a room that looks into the pool and comes with all these other services. I rarely ever rate places one star... but this left me speechless in the most negative way possible. Especially as we're living in a pandemic you would expect the establishment to be extra clean, but this is not the case here. The hot tub doesn't work, the pool is full of grout, the drinks at the pool are basically full of juice and diluted and your charged $32 for absolutely nothing. There's absolutely no upkeep at all. Come at your own risk or don't come at all.

This is supposed to be a King size room in a 4* Hotel?!?! It's an old grubby room in a Road side Motel!

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They definitely have a roach problem! Maybe invest the money into the actual rooms and not just the fab restaurant.

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1 year ago

Great hotel and location. Music blasting from pool. I don't care how young or old you may be. This is unnecessary.

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Ask the Community - Renaissance Boca Raton Hotel

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Hello! Check in age is 21 years old.

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Review Highlights - Renaissance Boca Raton Hotel

With Peter Dantes as the Room Director, and the front desk team of Hayley, Amanda and Kaetlyn led by Alison this really has become my second home.

Mentioned in 2 reviews

Read more highlights

The Boca Raton - Water taxi to the beach

The Boca Raton

(525 reviews)

$$$$

i stayed in a tower suite at the the boca raton for a conference and had an excellent experience…read more the service is absolutely top notch, every day i would receive a new item from shower spray to chocolates to glasses wipes. i also heard that other people received cord velcros and other small, useful items. the level of thoughtfulness is truly next level! in addition, the entire property is incredible, from the historic architecture to more modern builds. i definitely enjoyed my stay.

Service was very poor and staff without knowledge of the facilities, food or amenities. For…read moreexample, I asked one staff member where to find men's swimsuits and he directed me to women's swim shop. I told him there are no men's suits in there. So he sent me to a golf shop that did not have men's swim. This went on and I realized he along with anyone else I asked had no clue about their shops or what's around. Every question I asked about, no one working at The Boca Raton seemed to have a real answer for that solved a problem. The staff seem to make up answers on the spot. So service is 1/5. Facilities in the new renovated tower were nice but we paid upward over $2k per night that did not deliver the luxury of a $2k per night stay. I have stayed in more comfortable Hilton and Marriott's and even Airbnbs for far less. The sheets are not soft. The bed was not firm. The space was quiet though and the bathroom was nice. However toilet paper was the cheapest brand I've ever seen. So definitely far from luxury. Food 1/5. The snacks in the room and all over the resort for kids all had red dye and carcinogens. There is no care for healthy truly good quality food here. So you pay a premium for the cheapest food in America. I have seen most all businesses, even basic businesses, move away from fake junk food, dyed food and those with carcinogenic links, but not The Boca Raton. So we paid a lot for food that we never you touched. No organic options either. High pesticide load as well. I have to say overall this is an overpriced resort striving to be luxury without the ability to live up to luxury. Overcrowded. Overpriced. Pesticides and Carcinogenic. Poor quality. Poor service.

Hyatt Place Boca Raton/Downtown - Guest Room

Hyatt Place Boca Raton/Downtown

(83 reviews)

$$

Some good things and some bad things. I guess I will start with the good. It was conveniently…read morelocated to the locations for a wedding I was in town with the misses. We booked through the wedding party so they already negotiated at rate. The check in process was easy. When we arrived the staff was very accommodating and friendly. Common areas looked nice. On site amenities included a pool, bar, and complimentary breakfast served daily. The room was ready early so we could get settled in after the flight. Now to the bad. The room was a little meh. Large coffee stain on the carpet and some dust. Nothing major. The cabinet that housed the mini fridge was a little beat up. When I went to plug in my cell phone charger a noticed an outlet was damaged with some of the wiring exposed. Needless to say I don't use that plug. The light fixture near the bed was leaning to the side and the lamp shade was very beat up. Not would you would expect for the price point. The management do ask if there was anything they could do to remedy this room but they would be unable to give us a new room. So really there was nothing they would be doing but I suppose it's the thought that counts. Also could not ever get the WIFI to work. Overall not bad but not good either. Would not be my first choice for a hotel in the area.

Stayed here for the weekend and it's located in a great area of Downtown Boca. Walkable to Mizner…read moreand other shops and restaurants like Flanigan's and Raw Juce. I really like that this hotel has checkout at 12pm and provides full breakfast, which hit the spot during my stay here. Very spacious room and bathroom here too. The pool and gym are pretty nice as well, and on the floor of the pool and gym, there's an ice cream machine (not free). Based on the location of the hotel, you would expect it to be more luxurious. The hallways were so hot and humid as if you were outside. The room smelled a little stale and mildew, but thankfully I always travel with my disinfectants and sprays. The parking garage is a bit tight when driving in and out so be careful. The cost overnight was not bad, as it was $25/night. We did have to run the water for some time as it was not warming up initially, which is crazy. We stayed on the 15th floor which was nice as we had a view of the beach, which was serene and peaceful. Overall, not a bad stay - just ok.

Hampton Inn Boca Raton - Guest room

Hampton Inn Boca Raton

(45 reviews)

$$

A few months ago when my air conditioner stopped working I did what any logical person would do and…read morechecked myself into a local hotel. I used up my Bonvoy points and decided to take a break from the Marriott brand and try something different. I went to Yelp and found this highly rated property and quickly called the hotel to see if they had any availability. The desk clerk offered me a great nightly rate as I qualified for the Florida Resident discount. I booked a king size room for four nights. I was pleasantly surprised at how much I enjoyed my stay here. The hotel offers free parking, free internet, a "better than most" continental breakfast and during the week they put out freshly baked cookies in the afternoon. Upon check-in I was warmly greeted and offered two bottles of water. Had a quick chat with the front desk guy who happened to be the same guy I spoke to on the phone. He was awesome, in fact every employee I encountered during my staycation was great. My room was immaculate. The mattress was perfect, the linens were nicely made, and I slept well all four nights. The bed was beyond comfortable. They don't have a business center but the front desk people were kind enough to print out some emails for me, make copies and they allowed me to borrow their stapler and a few other office supplies. Because they helped me I was able to actually get some work done. In the morning I drove across the street to DD to get iced coffee then headed back to the hotel to shower. Talking about showers, the water pressure was strong. Very happy with the bathroom and shower. The toiletries were Neutrogena and I liked them a lot. There are several restaurants near the hotel but having every meal out can get expensive. I went to Doris's Market which is just on the other side of Yamato Road and bought some prepared food to keep in the refrigerator in my room. I kept things affordable but still good. I was able to get paper plates and utensils from the breakfast area so I was all set. I went down to the pool in the early evenings to unwind. I had my tablet so I was able to do some reading which was nice. It was quiet and peaceful which made me so very happy. The property is pet friendly with a non-refundable pet deposit which was reasonable. Parking was easy and I found availability in front of the hotel all four nights. The vibe here is warm and inviting and that's because the staff goes above and beyond to make you feel welcome. I enjoyed my stay so much that I was actually sad when it was time to check-out. I will be going back because it's the perfect staycation for me. Hampton Inn really surprised me and in a good way. I had a Hilton Honors account from years ago and I updated my information online. Two days after checking out I received a promotional email from Hilton. They were running a special that if you stayed a minimum of three nights you earned a certain amount of points. I called them and told the representative that I checked out two days ago after my four night stay. I wanted to see if I qualified for the bonus points and they said "not technically" but they gave me the points anyway. Very impressed with the level of customer service I received; both in the hotel and with their customer service department. I can't wait to come back for another staycation.

It was doable. Not the cleanest hotel. But it was doable. Breakfast was good and the staff was…read moresuper friendly. Pool kinda dirty. You can walk to certain restaurants or just take your car as it is easy to access the highway from this hotel.

Crane's Beach House Boutique Hotel & Luxury Villas - Living area

Crane's Beach House Boutique Hotel & Luxury Villas

(71 reviews)

$$

I am SO glad I found this place! I went to Miami for a concert and wanted to make a mini vacation…read moreout of my road trip, so opted to stay here for its proximity to the beach (just a block away!). I got so much more than I expected from that decision! I prefer boutique/villas like this over chain hotels in smaller towns and absolutely got the relaxing, low key, "no worries" vibe as they have on the gate of the entrance. Just steps away from the downtown strip of Delray Beach, you can easily access the restaurants and shopping if you choose, but you can also get lost in the serenity of their lush tropical courtyard and pool areas, or even the private patio of your own room! I felt like I was in my own little world while there- it was a perfect contrast after driving into Miami! The room was well appointed with comfy furniture, plenty of space without being overwhelming, everything I'd need in the kitchenette, and a spacious bathroom. All had nice updates and thoughtful touches. The snacks and chilled beverages available for purchase, as well as variety of coffee, tea, water, etc that were complimentary was perfect. There was plenty of information about local services and attractions without being gimmicky or touristy as many places where I'm from in Orlando can be. They even provided a sheet with events specific to the timing of my stay, which was a nice touch. The staff was amazing-- so kind and helpful! I asked how it would work if I got in late after the concert since the lobby closes at 9. We were able to do an earlier check in to get the key code and information, parking pass, handle credit card for incidentals, etc on my drive down so I had nothing to worry about when I arrived later. I was able to park and access my room after the concert with ease. I did also appreciate that even though I was staying there alone after dropping my friend off with family nearer to Miami, I felt completely safe as a solo female traveler. There was lighted parking, a code on the gate to enter the property, and a key code for my door to my room. I enjoyed some time at the pool and walking the block to the beach for sunrise during my stay as well! I appreciated the hospitality and would absolutely recommend staying here to anyone traveling through the area!

My experience at Crane's Beach House Boutique Hotel & Luxury Villas was one of the most…read moreinhospitable & poorly managed hotel experiences I have ever had. Before arrival, I was never informed that my room would be located on the second floor with stair-only access & no elevator assistance. Traveling with a service animal while displaced due to active home renovations, repeatedly carrying luggage up and down steep stairs alone was physically exhausting. Accessibility limitations should be disclosed upfront. Despite displaying a clearly visible "Do Not Disturb" sign, housekeeping disturbed &/or attempted to enter my room at approximately 9:00AM on multiple occasions. Being repeatedly awakened after specifically requesting privacy is unacceptable, especially for a property marketing itself as boutique luxury. The most concerning part of my stay was the treatment I received from the front desk employee, Ryan. Nearly every interaction felt hostile, combative, & entirely lacking in professionalism or hospitality. After initially booking one night, I extended my stay due to delays with my home renovations. Immediately after booking, I received a phone call aggressively informing me that I still had to check out at noon & could not check back in until 4:00PM. This occurred multiple times throughout my stay despite online inventory consistently showing available rooms of the SAME ROOM TYPE the night before & during the day I rebooked. There appeared to be no legitimate operational reason to repeatedly force a paying guest to vacate for hours while managing luggage, stairs, & a service animal. The repeated forced check-outs & room changes felt unnecessarily rigid & punitive. At one point I genuinely felt less like a guest & more like they were doing me a favor. I normally don't pay to stay somewhere that feels like a prison. The handling of my service animal was equally inappropriate. During one of the early morning housekeeping disturbances, my service dog barked after being startled awake. Within approximately 30 seconds, I received a phone call demanding that I "register my dog." I explained that it was a service animal, which I had already disclosed during check-in. Instead of acknowledging that, I was interrupted and asked, "You mean an emotional support animal?" I again clarified that it was a service animal. The interaction felt dismissive, uninformed, and inappropriate given the hospitality industry's basic obligations regarding service animals. On my final reservation, housekeeping again attempted to enter my room around 9:00AM despite the "Do Not Disturb" sign remaining posted. When I addressed it with the office, I was falsely told that I had supposedly informed staff I would be checking out at 6:00 AM. What I had actually explained was that I preferred a first-floor room because repeatedly carrying luggage down stairs alone at 6:00AM was difficult. Cleanliness was also a major issue. I stayed in three different rooms, and every room had visibly dirty floors. My socks became dirty simply from walking around the rooms. More concerning, the AC vents appeared covered with black buildup and heavy dust, raising serious concerns about cleanliness, maintenance, & indoor air quality. Regretfully, I gave the property another chance & booked an additional two-night reservation because my roof renovation was still unfinished. Almost immediately after booking, I received another disruptive phone call informing me I would again have to fully check out, change rooms, and wait until 4:00 PM to re-check in. After days of repeated disruptions, room changes, & hostile interactions, I requested that the reservation be canceled. I was initially told "no." Only after escalating my frustration vocally did staff suddenly agree to contact Expedia & process the refund. What makes the experience more disappointing is that the gentleman who originally checked me in was genuinely pleasant & professional along with the housekeeping manager. Unfortunately, every interaction afterward became increasingly adversarial. This property failed in accessibility transparency, privacy, professionalism, cleanliness, flexibility, and customer service. The repeated room transfer demands, mishandling of a service animal situation, visibly dirty conditions, apparent mold buildup around vents, & hostile front desk interactions made the entire stay exhausting & stressful. This establishment does not deserve the title of "boutique luxury." I strongly caution travelers, especially those with accessibility needs, respiratory sensitivities, or service animals, to stay elsewhere. HOTEL'S RESPONSE TAKES NO ACCOUNTABILITY, DISREGARDS THE REAL ISSUES & MAKES EXCUSES.

Hampton Inn Boca Raton-Deerfield Beach - Breakfast Area

Hampton Inn Boca Raton-Deerfield Beach

(49 reviews)

$$

Where to start? We…read morechecked in late. We were exhausted. There were many issues with the rooms. No pressure in the shower. Bed sheet stains and human hairs in the bed. Bathroom tap kept dropping water and could be not closed properly. Woman at counter was nice to change room but however was surprised to know about hairs in bed. She got a bit impatient when the 2nd room and 3rd room had same issue. They smell bad. All three had same odour. Had to endure that all night. Finally asked for new bedsheet so that i can do the job. Bedsheet was old and i could see through the sheet at some places. I am aware that if i use blue light, it might be disgusting to sleep but i am not used to sleeping in strangers hairs in the bed. I know it is not her fault doing the bed, but still i had to listen to an explanation that the cleaning lady might lose hair in the bad. she mentioned afro American, which now makes me think that is a bit racist to point this out. Coffee is not hot and they do not really care to fill the coffee tank. Anyway, i do not recommend. Too much to deal with

We checked in for a 4-night stay. The hallways and elevator looked like they'd never been cleaned…read more The room had the smell of old mold. I asked to see a different room but it was the same. I called Orbitz who, in turn, contacted the hotel and was told we could stay one night and we'd be credited for the remaining three nights. Checked out the next morning but foolishly, did not ask for a final bill. BTW - the motel's "free breakfast" consisted of packages of instant oatmeal - but there were no bowls or insuated cups to accommodate - only thin water cups! After returning from the trip a week later, I checked my CC account to find we'd been charged the full amount. I contacted the hotel 2 times and the managers (one of which were named "Chandroy") were never available. The personnel lied to me and lied to Orbitz about the agreed upon refund because they are greedy, dishonest, and rude. I called Orbitz and after a long period of time and many email communications, they were able to refund part of my charges. Orbitz is the best. BTW - For the remaining three nights we booked "The Hillsboro powered by Sonder" which was a little more expensive but clean, lovely, and on the beach! Very nice. Please, please...for the sake of your health, safety, and sanity, do not consider staying at this motel from hell.

Renaissance Boca Raton Hotel - hotels - Updated May 2026

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