Safe good location parking clean price good quality the service at night a lil slow u jus gotta…read morestand there breakfast quality kinda low grade but all good

I made a reservation to stay at this hotel a couple of months ago, intending to stay there this…read moremonth, attracted by the fact that they have a charger for electric vehicles. I did not notice until I had finalized it that the date of the reservation was incorrectly entered to be the very evening that I was placing the reservation. I'm not sure how this error occurred, and as far as I'm concerned, how it happened is irrelevant. I called them immediately to inform them of the error, and to ask them to change the reservation to the date that I actually wanted, calling both the corporate 800 number, and the local reception desk. Both refused to help me, saying that changes in reservations must be made at least 72 hours prior to the anticipated arrival time. I pointed out that I only made the reservation three minutes ago, so meeting their 72 hour rule was obviously physically impossible. Now, I understand the reason for such a rule, and when it comes to a reservation made three months ago, or even three weeks ago, it seems perfectly reasonable. However, it is not reasonable for a reservation made three minutes ago. They were not persuaded, and refused to change the reservation for me. They made $200 from my innocent error. It's certainly my position that it would have been not only reasonable customer service, but wise business practice to help me correct my reservation error. It would have cost them absolutely nothing, and they would have kept my business and my good will. I wrote a review similar to this one on Google, and the owner, himself, answered me in a very nasty fashion, reminding me that it was 100% my error, and their 72 hour rule was clearly stated on their website, adding that I needed to accept responsibility for my errors, and stop blaming others. I would never stay here after being treated so rudely, and losing $200 to them. I encourage you to avoid them, as well. Their competitor, Hotel Mesa Albuquerque Midtown, offers nicer rooms and free car charging.

Really enjoyed my stay here. I was efficiently checked in by Dee Dee. She is friendly,…read moreknowledgeable, helpful and sweet. I appreciate her having my room ready. She took the time to explain the amenities & hours of the property and recommended local restaurants. I had a two Queen Bed suite. Came with a refrigerator, microwave & kitchen area. I love having this as I tend to always have leftovers. Great location, clean & new hotel and great customer service. I will definitely stay here again

Clean and comfortable! Great staff. Breakfast was ready early and coffee was full and hot always!read more

After dinner on our first night in Albuquerque, we came here for cocktails and the view. We didn't…read morestay at the inn or have a meal here. I've heard the restaurant is fantastic, but I think we waited too long to get a reservation there. The grounds are beautiful! They have a store connected to the restaurant, but it had closed by the time we got there. We did go back and check out the store another day and it's pretty cool. We sat out back where there are little seating groups, a fire pit, a field, and a view of the mountains. We sat by the fire pit, had cocktails, watched the sun set over the mountains, met some people and had fun and interesting conversations. It was the perfect way to end the day. I'd go back in a heartbeat if I were to ever go back to Albuquerque!

My favorite dining experience of our entire New Mexico trip- from the stunning farm setting to the…read morefriendly bartender and everywhere in between. This is such a special experience. Our visit was during brunch time on a Friday. We snagged a spot at the bar and promptly ordered a lavender latte with lavender grown in the surrounding fields. Next up: the FABULOUS blue corn pancakes with meringue. Incredible, you guys. The side of scrambled eggs with their made in house hot sauce was also great. The dramatic drive up the lane, charming farm store, stunning patio at the restaurant- read no further, you're in for a treat!

We were traveling home from the Midwest and needed a hotel for the night. I looked for something…read morequiet along the route, reasonably priced, no parking fees and easy to get to the 40. I came across El Verde Inn on a Yelp which aligned with our needs. I booked the same day on Expedia and immediately received instructions on office hours and how to use their keyless entry and check in process if needed. We drove into a neighborhood then a parking lot to a golf course. El Verde Inn is right off the golf course. Perfect! We arrived prior to the office closing and were greeted by Destiny. Destiny was very nice and helpful with instructions. The property is small with around 20 rooms. There are 2 levels with no elevator so if you are in need of accessible accommodations I would ask for lower level. Free parking out front. They do have a bar but it is closed on Monday & Tuesdays. There is a sports bar next door at the golf club which stays open until 10pm. The property is older and they have done a nice job renovating the rooms. The bed and pillows were very comfortable. Coffee is provided, snacks and non alcoholic drinks for a fee, small refrigerator, restroom and shower supplies, robes and blackout curtains. Plenty of towels but if you need more, there is a cabinet inside the upstairs lobby which you have access. Our room has a tub with shower and not a walk in shower so I would ask the front desk if a walk in is available if needed. The only issue we found in the room was the air conditioner blows loud, but it kept the room nice and cold. The other issue is the TV. It is a ROKU tv which means you can only watch streaming services, no live tv so we had to go to a sports bar to watch the games. Lastly the room could use more lighting but these are all personal preferences. The backside of the hotel is a beautiful Ramada. The views of the golf course and city lights are lovely. Very peaceful and pretty property.

This sweet, eclectic, and quiet stay was merely a place for my SO and I to rest our heads before…read moremaking the final leg drive home to Los Angeles from NM. As soon as I booked on Expedia they reached out, had me fill out the appropriate forms for liabilities, and made sure I was ready upon arrival. The staff I spoke to was very kind, patient, and helpful. He seemed to speak the language of the exhausted traveler, and was helpful with recommending local bites nearby. Our room was adorable and had a vintage feel to it. There was a minifridge set up with some refreshments (but enough room for our own things to still fit). The tub was a little confusing between ice cold and hot, but drawing a bath was a breeze. I love that they had dark towels for make-up removal vs just white washcloths. *I personally travel with my own, but I know it sucks to ruin a good towel with makeup. The bed was a decent balance between firm and soft. The room was silent besides the room AC. We didn't have to worry about our car, parking, or anything really which was an extra comfort. There are signs about golf balls potentially hitting the cars - they won't. I wish we had more time to wander around and really enjoy the property but now I know where to head to when we return. =)

Absolutely beautiful resort. So happy we cashed in our free nights to stay here when passing…read morethrough the area. I wish we could've stayed longer. Breakfast was nothing to write home about BUT the late night eats from the bar were amazing. I was so thankful that they stayed open late FOR FOOD AND IT WAS FRESH! The best thing about our stay here was definitely the Customer Service. Every waiter, waitress, valet driver, or staff member that we ran into was incredibly friendly and smiling. The whole resort smelt so good and of course everything was sparkling clean.

Remote and sprawling, this is truly a resort you can't accidentally stumble onto. All the people…read moreyou see on and around the grounds? They're all supposed to be there. I wish the weather was good enough for us to enjoy the pools, but instead we hopped on the cruisers that come with our stay and biked to the stables. The thirty-minute limit is not nearly enough time to explore both ends of the trail, but they were nice about us getting back under an hour. The freshly baked bread and variety of spreads were the perfect small bite before we set off for the day. It was nice, but we couldn't have stayed here without the help of Hyatt points.

We had a fantastic experience at the Hotel Andaluz Albuquerque - Curio Collection by Hilton - with…read moreits clean, comfortable accommodations and incredible service at a reasonable price in downtown Albuquerque. Each of the hotels in Hilton's Curio Collection offers guests a unique boutique hotel experience, and the Hotel Andaluz Albuquerque is no exception. The hotel, which originally opened in 1939 as Conrad Hilton's fourth hotel, is a stunningly restored 10-story property that served as New Mexico's first high-rise building as well as the state's very first building equipped with commercial air conditioning and elevators. Beyond its incredible historic character and design, it is conveniently located near the Albuquerque Convention Center and features very spacious and well-maintained rooms. Our room featured a large LED TV with plenty of content, a functional workspace with easy-to-connect Wi-Fi, and individual HVAC controls that made it easy to manage the temperature during the night. The room was also equipped with a small refrigerator as well as a single-serve coffee maker with four pods. The bathroom had dual sinks and plenty of space for our toiletries and personal items. What truly sets this hotel apart, though, is the incredible service from everyone we encountered. I had been tweaking our New Mexico itinerary right up until the trip and completely overlooked adjusting our hotel dates on Hilton.com. When we arrived to check in at the Hotel Andaluz, the front desk associate informed me that I was a full 24 hours early for our stay! Oops. Thankfully, the front desk team didn't miss a beat--they stepped in and solved the issue effortlessly and without a hint of drama. It's also worth noting that downtown Albuquerque takes on a notably quiet and isolated atmosphere after dark, and walking even a few blocks to the restaurants and bars on Historic Route 66 wasn't recommended. The valet team came through not only with great service, but also with excellent local dining recommendations that made heading out for dinner seamless and enjoyable. PRO TIP: While there is no on-site self-parking available, the hotel offers in/out valet parking for $26.98/night plus optional gratuities.

The hotel is pretty and staff are friendly…read more Parking costs extra--you can use valet or a public lot parking. I wound up with back pain due to the bed's lack of firmness. I asked for a board but there were no staff who could assist. I was told it was too late for that (7:12pm?). There's a restaurant in the hotel...I tried a burger which was delicious. The room had a frig--yay! You can also make coffee in the room. Check in and out were a breeze.

The Hampton Inn perfectly hits the "pretty good at everything but master of none" spot when it…read morecomes to hotels, which is pretty much what you want when traveling anyway. The rooms are clean, reasonably appointed, and the beds are comfortable. Plus, there is typically free breakfast. Everything you should need if you are on the road, need a comfortable place to stay, then want to be on your way. This isn't the kind of hotel where you would want to hang out and enjoy the amenities. But the price point and location should tell you that anyway right? I stayed here on my trip back to California from Indianapolis, and it was just right. The right temperature porridge. I had no complaints and would stay here again on any road trip. Five stars.

I'm not going to lie - was concerned I had made a mistake when I turned onto the road. Missed the…read moreturnoff, in fact, a couple of times and ended up going around the block. You know what, though? Perfectly good hotel. It was quiet. There were places to eat, and even entertainment, nearby. Convenient to the airport and work I had to do. I spent a week and would stay here again. That said, while staff were friendly and breakfast was as expected (decent with some hot options - not just carbs, like some places)... I love that there was a fitness center with weights, not just cardio equipment. I didn't love the big picture window in the gym, on the bottom floor, that anyone could look in at any time. I love that there was a pool and whirlpool. I don't know why - even though the sign says it will be open until 10, it was chained shut quite early in the evening. My room was clean and, as I said, quiet. It had a weird musty smell too it though and the thermostat wasn't working. The main unit gave me a continual error message and the wall unit was either on or off, nothing in between. I seemed to be either really warm or quite chilly.

We had a late check-in and it was only for an overnight stay front desk was absolutely awesome…read moreBreakfast was hot and filling. Parking was plentiful. Room were very clean and comfortable. Couch was very roomy bed was not too soft not too hard. It was like a sweet spot. I slept really well. In the morning the staff was on target. They were clean presentable, kind, and eager to help. Something in the hospitality industry has forgotten in the last couple of decades. Looking forward to staying here again.

I choose Springhill Suites when available because I like the large rooms. This hotel had the…read moretypical amenities like a pool, fitness room, and complimentary breakfast. The breakfast room got really busy and a little messy during the morning rush. Other than that this hotel met my expectations.

Dinner at the Grand Lobby Meal. Delicious SAFE Food! So…read moreattentive to allergies Multiple times having eaten here and never had issues. The price is a bit higher, but safe is amazing! Live Music Friday Eve. Everyone said "this is so good!"

Booked one night's stay as we like to be near the airport rather than drive 90 mi from up north…read morewhen visiting mom. Property is older but very clean. I really like that parking is included and not an extra charge like some hotels. We were located near a Target and lots of restaurants as well. Our room was located on the 12th floor and it was busy as the last ever Gathering of Nations was taking place at the fairgrounds. The employees whom helped us were very nice and efficient and checked up on us with a phone call once we got settled in our room. As for the room itself, it was perfect for what we needed. We had a great view of the city. The only cons we had was the HVAC system was not working properly. The room was very stuffy and no matter what temp we lowered it to (went all the way down to 60) the A/C did not kick in). The fan was working but not blowing any cold air (the hallway's A/C was working). I reported it to the front desk upon check out. The other item was the shower's knobs were located on the opposite side of the shower head and I had never seen that before. It was very awkward as the glass sliding door does not open on the side with the shower head. I felt that it was unsafe as you turn on the water but cannot feel the temp of the water cause it is on the other side. Overall, stay was good and it was pretty quiet other than hearing a couple of guests out in the hallway. I would stay here again if in the area.

My friend and I spent the weekend in Albuquerque in May and enjoyed our stay. We chose the Hampton…read moreInn & Suites Albuquerque North because it was near the attractions we were planning to visit. Our room was of adequate size, with two queen beds and a fridge and microwave. The beds were comfortable and the room was quiet; we didn't hear any noise from adjoining rooms or the nearby freeway. The breakfast was delicious, with plenty of options for a nourishing start to our day. We enjoyed using the indoor pool and hot tub. Special thanks to Claudia at the front desk! I was trying to access wi-fi the evening we arrived, and the system kept giving me error messages. I called the front desk and Claudia answered; when I explained the situation to her, she offered to come up to the room to see how I was logging in on my laptop. That was extremely kind of her! I opted to go down to the front desk and we worked through my login process. Claudia discovered that my name had been misspelled on the reservation, and so the login screen couldn't recognize me. It was a small error--just one letter off--but created enough of a headache that I was VERY appreciative of Claudia's assistance!

I typically am a fan of Hampton Inns. But I had one complaint that ruined things for this hotel…read more They had some sort of motion sensor activated AC which only worked when I moved around in the room. At night when I fell asleep and stopped moving, it would get so hot and AC wouldn't turn on until I got up and made movement. I couldn't get a decent night's rest and I was there for five days. Don't know if only this room's thermostat wasn't working but I really didn't enjoy getting up multiple times a night.