Unfortunately, our experience at El Platanal was a bit disappointing. The food was good, but…read morenothing really stood out enough to make up for the service, which was definitely lacking during our visit. At first, I wanted to give them the benefit of the doubt and assume they were short staffed, but that did not seem to be the case. The amount of time between ordering drinks, receiving appetizers, and finally getting our meals was simply too long. There were stretches where we were left waiting without much communication or attention from the staff, which took away from the overall experience. On the positive side, the restaurant itself is very nicely designed and has a great atmosphere that fits perfectly with the laid back, tropical lifestyle of Puerto Rico. It is an inviting space and definitely looks like a place where you would expect to have a great local dining experience. Overall, the food was good and the atmosphere was enjoyable, but the slow and inattentive service kept the experience from being what it could have been. Hopefully we just caught them on an off night.

This used to be one of my favorite spots, but not anymore…read more Service was slow even though it wasn't busy. We waited a long time for water, the appetizer came after the main dishes, and no one checked on us. We had to ask multiple employees just to get water once the food arrived. The food was the biggest disappointment. The churrasco plantain sandwich was dry and flavorless. The mofongo and yuca with chicken were bland, and the chicken was tough and needed seasoning. The staff was polite, but not attentive. Being told the tip was "15% no less" at the end didn't sit right either. There are too many great Puerto Rican options out there -- we won't be back.

This place was a nice spot just steps from our hotel. The staff was quite welcoming and Robert…read moreprovided stellar service from start to finish. His enthusiasm when giving advice and describing the drinks and various menu options was great and spot on! My Carne Frita Mofongo (washed it down with a Medalla Light) was a great first meal on the island that will certainly get a repeat visit in a few days' time!

Appetizers we're decent, we had Bacalaitos and Alcapurria…read more Came fast, server took our order. Our main dish was a vegetable paella and the pulled pork risotto. It took almost 30 mins to get to us while the other 2 table came later than us and got their food faster. Food came, my wife's food was fine, mine was not, I can tell that my plate sat in the heat lamp for a long time, cause the pork on top had solidified and dried up, and to top it off, the risotto was not cooked. U can feel all the grains on the rice Server barely checked on us after the appetizer, we had to call in the front of the house and manager to get our concerns.

To provide some context for the story I'm about to tell, I need to explain why a white Anglo-Saxon…read moreProtestant from the beautiful state of Kentucky came to find himself in the tropical paradise known as Puerto Rico. I happen to be a member of a church, which I will not name, in my home state. Said church happened to be providing a one-week youth mission trip with a reputable Christian organization. I was on that trip. It was the fifth night of our journey when my group walked into a restaurant, the sign above the door displaying the name "Metropol" in bold lettering. This establishment was night and day compared to the first restaurant we happened to dine at. To start, Metropol's interior design was elegant--dark colors, well-placed lighting, and walls tastefully adorned with photos and artwork of the island's various attractions. By contrast, Vaca Brava (located in Old San Juan) was rowdy, reminiscent of a Texas Roadhouse in the most unaesthetic and tasteless way imaginable. Other differences included the wait time, prices, and food quality, all of which were significantly better at Metropol. It was within the walls of Metropol that I had the fourth life-changing dining experience of my life, and the most spectacular detail is this: it wasn't even my food. No, though the dish I ordered (in fluent Spanish) was worthy of five stars, the sandwich that changed my life was ordered by Xavier. Any additional information about Xavier is irrelevant to the story. All you need to know is that, for the low price of five dollars, Xavier sold me a fairly large piece of el sandwich de bistec--a sandwich listed only in Spanish and tucked away in the "Special" section of the menu. I truly believe that if I were to detail the full breadth and depth of the flavor that entered my body the moment my teeth punctured that soft bread, I would need to write more than any man has ever written. The combination of steak, cheese, and who knows what else that lay within the masterpiece I was tasting was enough to convince me that it could not have been crafted by human hands, no matter how gifted. No, this sandwich was something else entirely--something I can only describe as divine. One bite was enough to make me close my eyes and sink back into my chair. The world fell still around me, and suddenly, everything was dark. I drifted through this void for what felt like hours before noticing something bright swiftly approaching. As it drew nearer, I realized what it was: me. Or rather, me before entering Metropol. I watched myself for hours as I went about my daily tasks, living the only life I had ever known. This vision of myself gradually began to fade, quickly giving way to what I can only imagine was my future self. In that moment, I realized that everything in my life had been leading up to this experience and that everything in my future had been decided by the simple fact that my youth leader chose to take us to this specific restaurant. When I finally floated back into the body of my former self, there was no food left on my plate. I will never forget this place. It has changed my life, and I hope it changes the life of whosoever happens to stumble upon this review. Overall, pretty good food and fast service. Five stars.

Llevo yendo a este restaurante por años y la calidad de la comida y servicio ha bajado en las…read moreultimas visitas. Aun asi, no se porque los sigo auspiciando La host, muy mala actitud. Nos puso en una mesa que mientras estuvimos esperando, por ahi no paso un mesero en 10 minutos asi que tuvimos que salir a que nos pusiera en otra mesa. Pedimos empanada y aquello parecia que la habia pasado un truck por encima. El bistec De lomillo no podia ser mas finito!! La yuca ni que al mojo... seca, amarilla y nada de sabor. Los peores tostones. Eso ni los aplastaron de lo gordo que estaban. Lo siento pero por ahora, no vuelvo en buen tiempo. RIP Metropol Guaynabo.

From the moment you walk in you are treated with such kindness, there is no doubt you'll have a…read moregreat dining experience. Menu selections are just great. We had the Churrasco Risotto, and the Churrasco Mofongo, Shrimp Mofongo and Salmon with vegetables dishes, and all were amazing. Try the cram brûlée and caramel cheesecake for dessert, you'll just love it. And for a specialty drink, don't miss the passion fruit sangria. We found our new spot when going home to visit family. Yum is an understatement.

Miércoles 23 de diciembre de 2025 libre del trabajo nos fuimos almorzar. Local establecido hace…read moremuchos años en Caguas. Local muy bien ambientado y limpio. Se veía todo en orden y el servicio fue excelente. La comida estuvo muy buena y el ambiente es uno familiar. Éramos los únicos para almorzar pero se pasó bien. Si estás en Caguas y no sabes a dónde ir es una opción real.

What am excellent dining experience! We were in the mood for something different and this place…read moredelivered on all aspects. The decor was really nice, a but different then the restaurants you May be accustomed to dining at on the island. For starters I had the pumping soup which was really thick and so tasty. For my entree I had the osso bucco which was so tender and delicious. O had a side of yucca to go with it, just perfect. My girlfriend decided to try the goat stew which she absolutely loved. For dessert she had the lechosa ( sp?). O don't necessarily care for it but she said it was good. Overall, we really enjoyed our dining experience, we will definitely come back again. The waitress did an excellent job of taking care of all our dining needs.

Great food, ambience, and attentive service. Variety of Latin American and Spanish plates to choose…read morefrom. Had tried and loved the Rib-eyed, Ossobuco and Jarrette de Cordero. Reasonable prices, and good wine selection as well. Recommended.

The food is authentic Puerto Rican and so flavorful and fresh. We got sea food and short rib and…read morewere very pleased. Service was very helpful and the restaurant provided menus in English and in Spanish. Very large seating area but it was still nice and quiet. Definitely recommend!

My boyfriend and I loved our dinner at Pasion por el Fogon. Both entrees we got were so delicious…read more We got the jumbo shrimp mofongo which was garlicky and creamy. The shrimps were huge and well cooked. I prefer a smooth consistency to mofongo and this was on the chunkier side but the flavor absolutely made up for it. The portion was huge and we had leftovers of this. The seafood cazuela was even better than the mofongo. The sauce was amazing - similar to a tomato rosé. I wish there were more scallops in this dish, it was mostly mussels and shrimp. However still super good and I'd definitely recommend this.

Really enjoyed the authentic Puerto Rican food at El Cameron! The habichuela beans were especially…read moregood, and we had some cold Medallas and drinks to go with the meal. The service was friendly and welcoming. The food did take a little longer than expected and things moved a bit slowly, but overall the flavors felt authentic and homemade. Definitely a nice spot to enjoy some local food and drinks!

I was craving Mofongo and decided to give this place a try. I ordered Mofongo Relleno de Camaron en…read moreSalsa criolla. The sauce was savory and the Mofongo was garlicky and full of flavor. My only complaint is that the sauce was more of a Puree and my preference is more of a chunky sauce. The service was excellent and there was really nice Locals vibe, which I really enjoyed.

Excellent food and service. We sat outside and watched the rain fall. We had some company with a…read morecute kitten and a chicken that came over to say high. The tacos were excellent. Pulled pork was amazing. Great experience would definitely come back.

This is one of our favorite restaurants in the area, and it never disappoints. The service is…read moreconsistently fast, and the food comes out quickly without ever feeling rushed. Apparently, I'm a creature of habit at the restaurants in the area. I always order the canastitas here - and they're fantastic every time. This visit, we started with the queso dip, and I treated myself to a mango basil margarita. By the time my canastitas arrived, I was already full. I managed to eat one and took the other two home. Even though the corn baskets were a little soggy the next day, they were still delicious.