Appetizers we're decent, we had Bacalaitos and Alcapurria. Came fast, server took our order. Our main dish was a vegetable paella and the pulled pork risotto. It took almost 30 mins to get to us while the other 2 table came later than us and got their food faster. Food came, my wife's food was fine, mine was not, I can tell that my plate sat in the heat lamp for a long time, cause the pork on top had solidified and dried up, and to top it off, the risotto was not cooked. U can feel all the grains on the rice Server barely checked on us after the appetizer, we had to call in the front of the house and manager to get our concerns. read more

Cold and dark inside so bring a jacket and jacket and you might have to use your phone as a flashlight to read the menu. Mofongo This is one of Puerto Rico's national dishes - Mashed plantain mix of green and sweet plantains and cassava. Added overcooked and dried out Carne Frita (fried pork) on the top. Nuestro chillo de la casa con arroz guisa'o House red snapper with Platos seasoned rice. Very flavorful and a good sized fish - there is a 1 and 3 pound option. I did think there were a lot of bones to have to navigate around. Service is good not great. For some reason, there is a bottle of wine on top of every table. That's all... read more

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Food and drinks were good! I got the red snapper and while it had good flavor it was a little over done so it was dry. For $48 I would have assumed it be cooked better. The fried plantains were delicious and the service was spectacular. read more

Platos - Red snapper - Latin American Near Me - Carolina, Puerto Rico

It was mid afternoon and only a couple of tables were occupied. The food was good. My complaint is I ordered the seafood salad. It listed lobster and conch fish in it along with shrimp and octopus. I had been preoccupied chatting with my partner while eating when I realized mid-meal that the salad mix only consisted of shrimp and octopus. For the hefty price, I didn't think it was worth it. If they were out of those ingredients, they just could've informed me and I would've ordered something else instead. I'm not a fan of returning things or complaining at all restaurant. Too afraid of what the kitchen does to complainer's food after that. Won't be going back given there are a lot of places to choose from to dine at in the area. read more

Platos - Shrimp, octopus and onions. The menu said it included lobster and conch fish. There was none. Too pricey for this. - Latin American Near Me - Carolina, Puerto Rico

Okay service leaves a lot to be desired When I entered the empty restaurant mind you there 3 people seated at the tables It took about 5 mins for someone to greet me when I walked in and there were several employees just standing around doing nothing. Eventually a person that I guess was the hostess approaches me and I suppose her English wasn't good and when she asked me if I wanted to sit at the bar, I tell her I would like to sit at a table and she goes and gets a lady in a dress that I can only assume is the manager and she asks me the same question...and I respond I'd like to sit at the table. Strange interaction. Again 5-10 mins goes by before anyone comes to my table. I am again looking around the empty restaurant and eventually a waiter approaches the table... I ordered shrimp monfogo and rice. The waiter stated the rice had chicken sausage in it and I asked if it could be removed and he said yes. And yet it arrived to the table full of meat. The shrimp monfogo was gross. And overall the food tasted like it was made with hate. Service here sucked real bad from start to finish. The lackadaisical waiter that was taking my order brought my ticket and then had me walk to the back and pay what the actual curse word?? That was bizarre and the employee sitting at the register waited to finish her text message before accepting my payment. I left a 15% tip but truly he deserved nothing that was disservice with crappy food and a bunch of employees with a sunken disposition. Folks don't dine here. Bad service, bad vibes. There's too loud live music being performed by a strange man with a BAD wig. read more

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Plato's was our first taste of San Juan nightlife after a long travel day, mostly because it was within walking distance from our apartment and we were exhausted. The ambiance felt a bit off, like the place was in transition. There was a sax player near the entrance who was talented but so loud it made it hard to hear each other. Service was okay, not great, and that pretty much matched the food and drinks -- fine, but nothing we'd come back for. The highlight was actually the hostess on our way out, who was fun and funny. Overall, the experience didn't feel worth the price. Two meals and four drinks came out to over $100, and it felt more like a $50 experience. read more

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Platos has some amazing authentic Puerto Rican food and it made me so happy! I love good food and you can tell the chef made everything with love. The service was great, and our food came out in a timely manner. Lots of seating and it was clean! Plenty of space for big parties or date night. If you're in the area this is some of the best food I had while in San Juan! Check them out, the food did not disappoint! read more

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Remains a 3 Star restaurant, at best. Ambience is pretty nice, but the difference in the servers can be extreme. Food is just okay; if you want delicious, Metropol across the street is the place. If you want delicious and less expensive, it's Diego's, just a few steps west. read more

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This was my first time trying Monfongo and I got to do it in Puerto Rico! It was delicioso!! I wasn't sure what to expect but they did not disappoint. I'm excited to try it with shrimp next time. The service was ok as there was only me and a few others at the time. The Queso Frita was good. I had that before but this was a bit different. Not the best but not the worst..Meh. Overall great experience and a great meal. read more

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This place was a nice spot just steps from our hotel. The staff was quite welcoming and Robert provided stellar service from start to finish. His enthusiasm when giving advice and describing the drinks and various menu options was great and spot on! My Carne Frita Mofongo (washed it down with a Medalla Light) was a great first meal on the island that will certainly get a repeat visit in a few days' time! read more

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Platos is a solid choice for Puerto Rican cuisine in Isla Verde if you're looking for flavorful local dishes, generous portions, and a relaxed tropical vibe with drinks. This was my first visit & it definitely won't be my last! The service was 10 stars (sorry forgot our servers name) foo came at a timely manner, he was very attentive. Zero complaints ! read more

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The monfongo here is a must have either the salsa criolla. The coconut sangria is amazing and after 1 I was already feeling it. The portions are big and filling. The happy hour they had $5 Jameson my finance had it with coconut water. Definitely a place worth checking out. Salsa music was playing and it was relaxing. We came with our baby and they were very attentive and accommodating, would come here again. read more

Platos - Monfongo de Pollo/ Chicken - Latin American Near Me - Carolina, Puerto Rico

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Amazing Puerto Rican vibes. There was live music on Thanksgiving night. Food was great and everything was delicious. Coconut flan is a must try! read more

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Wanted some paella so we were recommended Platos. When we walked in we were greeted but the musician playing the saxophone was so loud & he was terrible. We should have left at that point but decided to give the restaurant a chance. The service was slow. For appetizers we got yuca which wasn't good . For our main we got the seafood paella which was terrible & and a fish dish was also just as bad. Totally disappointed. read more

Was looking for an authentic place near by our Airbnb and decided to come here as I don't recall every eating here in all the times I've visited PR. We came human nd it was pretty empty, sat side right away and as wasn't too hungry I went with a side of rice and beans and some alcapurrias. Service was attentive and quick and my dishes were pretty good I was content. My boyfriend on the other hand was not happy with bis chicarron as he does like them a certain way and they were not made fried. He was disappointed and explained as they were more stew like. He did not finish the meal and would not really want to come back. Decent spot but overall not impressed. read more

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The service and the ambiance was nice but when it came to the dinner and appetizers very disappointing. The bacalaito with the imitation crabmeat was disappointing the fritters seemed to be pre made and then reheated, I had a Mofongo to the waitress advice it was no green plantain so I guess I can blame myself for choosing it. My wife had white rice with beans and the beans had absolutely no flavor and was very runny , no substance no flavor. It was as of the opened the can and just heated with no seasoning then the fried pork was awful it had no seasoning either. Not sure but would not go back to this place again. read more

Platos - Looks better thank it taste - Latin American Near Me - Carolina, Puerto Rico

This was a great establishment the food was delicious and fresh to order. The service was excellent attentive and welcoming. The ambiance was beautiful though on a busy street was full of art and decor that captures the feeling of being on an island . The only thing I kinda missed was some music to increase the vibe read more

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provided some much needed pasta! had both a white and aurora sauce, but i went with the white sauce with some penne. wonderful service and huge portions at a decent price. read more

Platos - pasta in a white sauce - Latin American Near Me - Carolina, Puerto Rico

We wanted to eat something but after an afternoon of touring we didn't feel like traveling very far. We decided to try this restaurant and eat something authentic Puerto Rican food. Best decision ever. The wait-person suggested I try Mofongos, which I had never heard of before. I opted for the dish with added chicken, and now it is a new favorite. Service was excellent and the room was very festively decorated. I highly recommend this restaurant. read more

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Ambiance is great. Food is decent. Service is HORRIBLE. Everyone looks busy- but the waiter who served us, gave us water- didn't come back for 15 minutes for orders, took an hour for food- didn't come out correct and no one working gave us the time of day to correct the order or give us water. We are now sitting and trying to get our bill and no one will make eye contact and even communicate with us. Such a mess. Honestly has so much potential- horribly managed. read more

I needed more authentic Puerto Rican food and found this place cause of the wonderful Yelp app. It was not far from my hotel so it was an easy decision. Sat at the bar and immediately the service was great. The place was pretty packed and made the vibe that much better. The decor was a mixture of local art and posters of famous people as well as good music playing in the background. I went with the bartenders suggestion for food. Got the chicken empanadas and the seafood croquettes. They were so damn delicious! For my main entree, I got the skirt steak mofongo with green plantains and garlic sauce. Another dish I left nothing behind. Must visit if you're ever in the PR read more

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After my disappointing time at Zul rooftop I still needed to eat. I went to Platos and had a great time. A singer graced the place with non stop live music. Spanish ballads and such. Perfect backdrop for drinking Caribbean drinks and eating Puerto Rican bar food! I had empanadas and a few other things. The crowd was friendly and engaged in conversation. Music was not too loud or dominating even though it filled the restaurant. Vibe was upbeat but not clubbish. Bartenders were friendly and made good strong drinks. This might have been my favorite place in isla verde. read more

A bartender recommended we come here and was such a great recommendation! We sat at the bar and Kyle was awesome! We had an assortment of drinks and everything was perfect! Even saw them make one of their sangrias they are known for, which we tried and was also good. Instead of a main course we split several appetizers, mussels, empanadas, and fried cheese which were all amazing. My favorite though was the mussels - the broth/sauce was mouth watering! The couple next to us had meals that they devoured and said their meals were amazing as well - I didn't catch what they ate but my point is people around us seemed to love whatever they ordered. The atmosphere was friendly and lively and service was attentive and great. Totally will go back! read more

Platos - Mussels! - Latin American Near Me - Carolina, Puerto Rico

We were here for a light dinner at 7pm, when we walked in, there are still few free table, so we were seated immediately, and ordered immediately. Our waiter Chris is very nice, efficient and friendly. I had their sautéed mussels and sautéed mixed veggie, all turns out great! The sauce they used to cook the mussel is the best so far.. i order mussels everywhere wherever it's on the menu, so this one is great, though the mussels could be a little over cooked. But very tasty. The sautéed veggie is also great, i actually put the veggie into the mussel sauce, yummy! The restaurant is across the street from our hotel, so it's super convenient! read more

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Food was good service was absolutely awful there was 5 waiters and no one else eating but us. Waiter took forever was sitting by the bathroom on his phone while I was still waiting on my Diet Coke read more

Food is decent. Had better and worse other places. The real problem is the music/dj who thinks he is in a club. Everything is so loud you can't hear the person next to you. I rarely post a review but it was that annoying it must be mentioned. Group had ribs - large and tasty, kids pizza - small but good, paella - oka had better, chicken was cubed?, and steak which was decent but had better nearby read more

Tried this restaurant and it was a miss. Fish tacos with spicy crab is just a mountain of fake crab meat drenched in sauce. Service was good but the interior of the restaurant smelled like bleach. Not a good combo with food. And the water tasted a bit funky. You can skip this place. read more

We were greeted with a smile and received some of the best service on the island. The place is beautifully decorated and easy to find very large menu and excellent Puerto Rican food. Our server was a male. I wish I got his name, but he was amazing. He helped her recommend things so that I was sure I ordered the correct thing. The red snapper was epic will definitely come back. Thank you for being so kind warm and welcoming. read more

Let's start off with Ramon our server. This man was top notch and deserves a rise or promotion! He was knowledgeable on the menu and can sell a car to a care sales man. The ambiance was perfect it felt like Christmas in a tropical paradise lol drinks were amazing and food was off the chain. This will surely be a place we visit again when we come back! read more

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Excellent decor and vibe. Had an amazing pulled pork meal and chilled at the bar. Great seating if you don't want the bar too.

Service was really great, the bartender was cool as hell and all the waiters and waitresses seemed to have a really good attitude. This particular dish wasn't that good to me plus my dish came out warm while the two young ladies next to me came out, the bartender did heat it up for me and gave me a bday shot which I appreciated. It's a chill spot, I would definitely go back and try a different dish. read more

Platos - Plantains with beef and cheese. - Latin American Near Me - Carolina, Puerto Rico

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I am not sure to recommend it or not. I personally was not happy with my meal. The place looks nice inside . There is a wait for food and drinks . I ordered a mojito but disappointed as a bunch of mint was in the glass no muddling at all. So no nice like mint flavor . I went here because they had vegetable Mofongo on the menu. It looks beautiful however the vegetables were terrible unfortunately. They tasted like they were fresh and then frozen and then defrosted again. Unfortunately couldn't eat the vegetables. I did eat them Mofongo. The Mofongo itself tasted good. My husband thought the seafood was OK but not great. It didn't have much flavor. The atmosphere was very nice so unsure to recommend or not. Definitely do not order what we ordered.. read more

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Louis was amaaaziiinnnggggg. So informative and really great at recommending suggestions. So sweet.

Mash potatoes lacking much flavor, chicken crackling lacking much flavor and was very dry. The first round of fried calamari was fried to perfection (just a tad bit on salty side for my palate but editable ) I ordered a batch a to go (requested less salt) and it was rubbery elongated and looked nothing like the first order(pic down low was first order ) , I sent it back they remade still wasn't the same by far so I requested my money back for which they obliged. I was disappointed I was expecting the same great flavor and consistency in the item and that wasn't the case. The waitress suggested the error was due to a different batter but that definitely was a different cook and method and did not meet my expectations. The Happy Hour was superb 5$ absolute vodka and 5$ Jamesons not sure what else was offered but I'd definitely go back just for HH!! read more

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For a family restaurant, it was really well put together! Felt almost like fine dining! Luigi would have to be the best waiter, hands down! His recommendations made our food even better with his knowledge of the what compliments what dish. Will be coming back read more

Thanks Luigi for all the help during our dining experience! The food was great and the service was perfect. We'll be back again! -Southwest Crew read more

What can I say about the chicken wings. Crunchy crispy and moist delicious The tuber soup I learned is pureed root vegetables also delicious (for my taste it needed some salt but my wife was perfect) Lastly the Passion glaze salmon with rice beans and sausage. We both thought the rice and beans were AMAZING, the fish was my wife. She said she's afraid to ever get salmon again as she doesn't think it'll ever be that good. I DO NOT like fish or passion fruit but I tasted it and it was the best fish I never want to eat again. Jokes aside it was the best fish I ever had I just do t like fish read more

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This unfortunately was the one of the worst meals I've ever had. I would not recommend this place to anyone, this is an awful experience of Puerto Rican/Caribbean food. My husband and I ordered the queso frito con guayaba y coco, the coconut flakes were burnt black, the guava was a small piece cut from a pre-packaged packs at the grocery store (we buy this all the time at home and it was nearly identical) and the fried cheese was thin and crumbly like it was not fried properly. There was also a deep fried piece of PLASTIC stuck to the pieces of cheese. They also got our order wrong twice. Don't waste your money and time here like we did. We were so sadly disappointed. read more

We were seated immediately and our server, Brian, was fun and attentive and, in a enjoyable manner, made us practice our Spanish.. the restaurant is large inside, nicely decorated, and seating sections are divided a bit which helps with the noise. We had a big lunch so we're looking for a small meal before we headed back to our hotel. We both ordered asopao de mariscos (seafood soup), side of tostones (fried plantains) to share, and a piña colada. Oh My Goodness!! While the plantains were pretty standard, the seafood soup was absolutely delicious. The spice profile running through this meal was perfect and the portion hearty. Seafood was plentiful and in every spoonful. Brian, who was making drinks as well as working as a server, makes one of the best piña coladas we've had. Quite tasty! Next time we are in the neighborhood, we will be eating at Plato's. read more

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We came in to this restaurant on a Friday evening because they had live music. The music was SO loud that our table of 6 had to scream to talk to each other. Our server was so pleasant, friendly, and quick to wait on us, but wasn't very fluent in Spanish. It wasn't an issue at all until our food started to show up and we couldn't figure out which plate went where. Also, two of the girls felt that they were brought something that they didn't order. I had the fried cheese with guava and the shrimp & garlic sauce plantains. Both of my food items were delicious, but I loved the fried cheese a little bit more. I also had the coconut sangria and that was delicious, as well. The presentation of both the food and drinks was beautiful. The bathroom was clean and stocked with soap and paper towels. read more

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