It was my first time at this location, and I was disappointed that there were no eucalyptus towels…read more This is my favorite part of Equinox, and all the fridges were empty. There was technically one fridge I saw that had a towel on it, but it was unrolled and dirty. The equipment was clean and functioning at least, and the heated pool was clean as well. It was my first time using a pool at a gym, and it was a pleasant experience.

I have been a member of Equinox Great Neck for years, but I am leaving because the billing issues…read morehave become so serious that keeping a credit card on file feels financially unsafe. In my experience, charges can appear without clear notice or explanation, and resolving them can be frustrating. If you have ever purchased a private fitness training package or Pilates package, I strongly recommend keeping your own detailed record of the number of sessions remaining, cancellations, and any communication with trainers or the front desk. I have experienced mistaken charges related to private lessons, including charges that appeared to be connected to incorrect input by instructors or confusion around remaining sessions. Illnesses and unexpected situations can happen, but I found that the billing process does not always handle these situations carefully, and late cancellation or full-course charges may still appear unexpectedly. Another issue is the high turnover of private trainers and Pilates instructors. Customers can easily end up dealing with a new trainer or front desk staff who may not know the full history, especially if the prior trainer involved in the mistaken charge has already left the company. This makes it very difficult to resolve billing issues afterward. Overall, the billing and session-tracking process feels disorganized. I recommend that customers monitor their credit card statements closely, ask for written confirmation of all package balances and cancellations, and be very cautious about relying on the club's internal records alone.

Wife joined just before covid shutdown. Great to have an F45 in such a convenient location. The…read moreowner and trainers were really friendly and engaging and she still uses their online sessions for home workouts. I know they're reopening soon with really good safety measures but Looking forward to the day covid is under control and We can resume classes here with no worries or need for precautions.

Joining this F45 gym is the best thing I've ever done for myself. The trainers are awesome here…read moreand they always keep you in check in doing the full workouts and watching you do it properly without injuring yourself. Extremely friendly atmosphere with supportive staffs and members. I highly recommend anyone to join who's looking to change their lifestyle!

Called to ask about a gym membership. If you pay for the year it's $85 per month but when asked…read morewhat would happen if they close down or can't operate at some point will I get a refund for months left from my lump payment of over $1,000 Eden said no refunds under any circumstances. I wouldn't trust an establishment who operates like this. In response:how an establishment handles payment is very much a part of customer experience. We all lived through covid when things closed unexpectedly I'd want some guarantee you've thought about these things and what you'd do with peoples money. No refunds is not a trustworthy reply.

In response to Eden's reply:…read more Def not a fake review - you don't even have other employees there besides you. Such a change of attitude when you owned up to it and offered a refund for me to remove it.

I am going to give this gym 5 Stars and upload 2 photos of the locker room and the floor from…read moretoday, Sunday May 31, 2026 that show how members respect and treat this business and the team here. I don't get the members throwing used paper towels on the counter or floor literally 12 feet away from 2 empty garbage cans( photo 1) . The fact that empty Gatorade and water bottles are also left on benches just a few feet again from the big garbage cans by the day care. ( photo 2). The selfish members who bring the dumbbells all the way from the free weight area to the racquetball courts 500 feet away and leave them there for us to trip over and hurt ourselves. The moron who does not wait to scan his gym card and sneaks in at 7:01 am on Saturday 5/30 ( Thinning hair, glasses, 5'11", 195 lbs, white sport shirt over his t shirt) - Yes idiot you are on camera. All these actions make things harder for all. Then these very same members get mad at LAF Mgmt and the maintenance staff for not doing their jobs and cleaning their mess. Go do this same crap at your home. Are you f'ing kidding me? This is a good gym that is open non stop from 4 am on Monday to 11 pm on Friday. This is a place where I leave feeling a million percent better with the endorphins going after the cardio and the workout. Love the Nergizer Juice bar where the awesome Arsenio and coworkers make the best PB smoothies. Members take some f ing pride and do your part. Please be respectful. Let us all enjoy this Signature Club.

This place is trashy. My first time working out here and someone robbed me after I left my stuff…read morein a locker for a few minutes while walking on the treadmill. It's my fault, but gives me a bad taste for this facility and won't be working out here again. The staff is friendly, and seems to be helpful even though nothing could be done.

I have worked out throughout the years, but am thrilled to have found The Fitness Loft at this…read morestage of my life (65). My trainer, Cynthia Conde, has given me the confidence and "Game Plan", to lose weight and get back into shape. She is cognizant of my physical limitations, and works through them to accomplish my goals. The people that work for/train at the gym are friendly and non-judgemental, which is an important factor to me. BTW, I found the gym through two friends, who I didn't realize knew each other. I noticed that a work friend had lost weight over the summer. I asked her how and she told me she was training with Cynthia Conde at The Fitness Loft. I asked her why there? She related to me that she noticed that over a period of time her neighbor, who daily walks her dog past her house, was "shrinking". When she told me her name I realized I knew who she was and I too had seen her "transformation". But I thought she had lost her weight with Weight Watchers. Seems she needed something more and Cynthia Conde at The Fitness Loft was the answer. Needless to say I immediately joined! Also TCL holds a class for a local WW group. You don't have to be a gym member, you pay by class.

I've been coming to The Fitness Loft for nearly a year now after stumbling upon a Groupon which led…read moreto me signing up for a membership. I really love it and miss it when I can't make it here due to a busy schedule. The owner Cynthia is an amazing motivator and trainer and her bootcamp class is top notch. The gym is well equipped with cardio and weights and more. It's very clean and the off-street parking is very convenient. The staff and customers here are all friendly and welcoming. The great music is another plus. 10/10 recommend!

I've been training at CrossFit Nine7 for a while and love the community here! Coaches are…read moreprofessional, workouts are challenging and fun. Highly recommend for anyone who wants to get stronger and fitter!

Great gym! Amazing atmosphere! Everyone is so friendly and helpful. Place is clean and neat!…read moreSabrina is an amazing coach. She really is helping me get back into shape and feeling healthy after having two kids.

I am celebrating my one year anniversary, At orange theory Bayside, Amazing coaches! thank you for…read morewhat you do! Coach Justin 5stars The reason why I'm still part of this small group Work out, motivating/encouraging. very clean atmosphere, and welcoming. Overall 4stars

Started in September at OTF Bayside thanks to Thomas and Brianna for helping me sign up! OTF…read moreBayside is very clean and has the friendliest staff! Sign up and see for yourself

What a find! This place is definitely the best gym experience I've had. They really know how to…read morepush you to the point where you can safely explore your limits. That is the proper way to get stronger, faster, more mobile, and they do it will. There are multiple classes that I have been going to. A lot of focus on functional exercises, core work, and endurance. I've been going here for over 1 month and it has been incredibly helpful. I've mainly worked with 3 trainers here. Ken, Kim, and Aja (unfortunately Kim moved to another state). Ken and Aja are amazing, and they really make you feel like you're a part of something. My body and ability to do things in the real world has definitely benefited, and I thank them. I can't say enough good things about this place.

I highly recommend this gym. I used max velocity for zoom classes throughout covid. Now I'm doing…read morein person classes. They have really helped me regain my core strength after having 2 babies 14 months apart. All of the coaches are great. Ken is an amazing coach who is very hand on. If you want attentive training, this is the place to go to!