This location has always been good to me with the amazing staff. They do it all measurements, try…read moreons and the promotions I'm never disappointed coming here. Clean store and dressing rooms. Everything is nicely displayed and organized.

This is the Best Victoria Secret/Pink store besides the one in Tysons Corner. This store has been…read moreremodeled Summer 17 and it is so extraordinary! The lighting, set-up and structure of the sore is amazing. The challenging thing about Pink is that they sell out of stuff too often. You may see it online or in another store on a Wednesday and by Friday it will be gone. This store has a variety of sizes and plenty of stock and inventory. I think this is my favorite Victoria Secret.

Young lady was very pleasant and helpful even though they didn't have what I needed. I was greeted…read morewithin a minute of entering the store. I was even given alternative stores to check out in hopes of finding what I was looking for. Way better experience versus the one i had at the Towson location.

Stopped by Aerie to pick up some clothes for the family and I got great deals…read more Store wasn't overcrowded and was clean including fitting rooms. I was greeted upon entering the store. That was nice especially since I wasn't hounded by a salesperson to help me find something or recommend different items. Entire store is on sale. Up to 40% on some items. If you find something you like but they don't have your size you can ask them to look the item up in the computer and if available (8/10x) they can order it and it's shipped to your house. Excellent customer service! 5/5. I recommend this store!

Arya to the rescue!! - Yesterday, I ordered a Kurt Geiger…read morebag online for in store pickup. Towards the end of the night, I picked up my order from the pick-up counter. I quickly realized that my handbag did not have a box. The lady at the online pick-up counter offered me a general, white gift box. While I appreciate her trying to help, everyone knows that a Kurt Geiger purse MUSTTTTTT come in the original box. That's a major part of the brand. Instead, I received the handbag in a plastic bag that reminded me of a produce bag. Eek! The lady at the pickup counter walked me upstairs to the handbag department where Arya saved the day! She apologized for the way my handbag was inappropriately handled by the other department. Not only did she find the beautiful box that it belonged in, she also wrapped it with a lovely bow. By this time, the store was close and she did not rush me at all or throw together a quick bow for the sake of time. She handled my gift with pride and care to ensure I walked away satisfied. I really appreciate her doing that and giving me the box that I actually paid for when I purchased the gift. No one wants KG in a grocery/produce looking bag. Arya understands quality and care. I hope she can be recognized for her customer service and kindness last night. Sidenote: All pick-up orders should include the original box or packaging that it comes with. This is not the flea market or FB marketplace. A store like Nordstrom should understand what it means to present the total package. Nevertheless, I'm giving the store a 5/5 because the 1st associate was kind enough to walk me upstairs so that Arya could save the day.

Back to back Awful experiences when purchasing my last two suits from the Towson Nordstrom location…read moredue to dishonest sales associates and subpar tailoring. On my most recent visit, Bruce Bereson assisted me. Bruce was nice enough in person, but lied to my face in an attempt to prevent any returns (probably to protect his commission). First, Bruce was wrong about the sizing across different jackets within the same brand. Oh well, that's forgivable. The issue was that when I needed to exchange the tux, I was told by a different sales associate that he didn't ring me up under my Nordstrom account, what's more, the sale was not tied to phone number or email, despite the fact that Bruce pulled my account up in store. As a result, I was told I would have to come back and talk to Bruce if I wanted to return or exchange my tux. In other words, despite having my account information, Bruce intentionally hid my sale and did not provide me a receipt so as to limit my availability to return the item. This also deprived me of my Nordstrom points, which for a purchase of this size would have resulted in a $10 voucher. These type of underhanded sales tactics are completely inappropriate. If you do choose to shop at Nordstrom Towson, I would avoid Bruce Bereson at all costs. As others have mentioned, the tailoring was also subpar. When I went to pick up my last suit from the Nordstrom tailor, I was given a jacket without the arms sewn in. After a lengthy wait, I was finally provided a complete jacket. Given the lack of integrity from the sales associates at this location, the Nordstrom Towson tailors will not be getting a second chance with my next suit/tux.

I have recently discovered the joy of shopping upscale consignment. Wear Its At offers clothes from…read morelabels like Gucci, Tori Burch, and Vince Camuto. But you will also find Loft, Banna Repiblic, and Free people. Shoes, purses, sunglasses, and other accessories make this find a one stop shop. I found shoes in sizes 6.5 to 12. Hopefully, you can find something that fits your style as I did.

i've never felt compelled to leave a review before, but after coming to this location multiple…read moretimes i have to say this designer boutique has amazing selection, but terrible customer service. i'm going to try to be as in depth as i can. prices are mid at best depending on what you're looking for, probably some of the best you'll find in the general area honestly but that's my only pro of this place. the workers tend to be pretty standoffish unless you're a regular or older white woman that seems to have money, speaking from experience and observation of other customers. i really do like their wide selection of vintage, "thrift" type items, and high end, and as a high end collector willing to spend a good chunk of change on something it throws me off entirely when the staff is short, rude and seemingly does not want you in the store. as fun as it is to look around here, i don't feel right giving them my money any more than i already have. the only employee i really enjoy is, i believe her name is Joyce(?) who is an absolute sweetheart. every time i visit she is the nicest woman, and the only one who cares to treat me like a paying customer. what's a gorgeous piece at a higher price point when your memory of buying it is how weird the workers make you feel? going online and getting the same piece for a couple bucks cheaper is much better than dealing with the staff. 2 stars. please do better. have better customer service, hire some people who are warmer.

Marc was excellent! Bright eyed, bushy tailed, bursting w…read morepositive energy. Marc stopped to assist us as we walked around looking for a shoe they didn't have in store. He assisted me w locating the closest store that had what I needed & provided me w delivery options. I like Marc because he's youthful and had a few things in common w my sons who conversed well w him. Marc was so professional throughout the transactions and had my entire family leaving w a smile on our faces. I love The Finish Line and I've been in their "Winners Circle" customer club that tracks all my purchases and constantly rewards me for years. Traditionally their prices are cheapest for popular footwear and clothing and they have superfast shipping. The Finish Line will always be my 1st choice when making fitness purchases!!

Sell the items online that are not in their inventory!!!! This is the most ridiculous lie I had…read moreever heard. After 10 days processing time they simply cancel your order that supposed to be a birthday gift to our daughter. Called the store - never phone was answered.... Customer service not better careless and rude.

Man I haven't visited North face in store in a while. Well you girl isn't much of a mall…read morelover....take me to a vintage store and I'll be happy! This time around one of my brothers needed...or shall I say wanted some fall/winter clothing so this was one of our stops. As we walked in we were greeted immediately and told of we needed any help they are there to assist. Wow, felt very personable! As I was looking around one of the employees kept asking as I am trying on jackets if I need help and that was a bit much but she could have never said a thing so let's look at the positive! Came in to get my brother stuff and left getting us both items! I wasn't in the mood to try the clothing on so I asked the lady that was helping me how did their sports bras (more like fashionable crop tops hehehehe) fit? She explained the run small, so size up. Alright friends...I had the small and thank goodness I decided to take the time to try it on because the small was so tight....so on to the medium...less tight but my tiny self had to get the large to actually feel like I am not being squeezed to death lol. So that's a forewarning. It appears the jackets and joggers were true to size. I also can't forget asking the lady about the North face jacket model they had some years back where your sleeves had built in half gloves. She hadn't seen anything this year but decided to look on the stores iPad to see if she could find any. Thought that was sweet. Her counterpart that was working with here showed me hiking jacket that had something similar but I wanted a winter puffer, but they worked together to help me! If you are ok paying for some of their quality items this is your place! All in all, the customer service was great! They were so helpful and very sweet! I definitely would come back!

The worst customer service ever. They do not speak when you answer the store they may glance at you…read morethat's about it I don't have a conversation with one another I won't say a word to you. I also believe that it's a race thing I believe that if you are call Kasian person you get better customer service coming in here but if you are black person they don't want any dealings with you very very unprofessional the worst customer service experience here that I've experienced one star you guys not deserve any stars. I will not be returning to the store again. And also I will be leaving another review on other websites about this location because this needs to be changed what customers coming you should have manners and speak don't look at a customer rude and disrespectful.

The selection was very in Spring and I liked that. The staff was helpful in me picking out a gift…read morefor a family member, they had so many suggestions and insights. High quality, but even higher prices. Not sure if the value matches up.

I visited this Madewell as they were holding an item for me not available at my local Madewell in…read moreHarbor East. Madewell Towson seemed identical to Madewell Harbor East, giving neat vintage contemporary vibes. A salesperson approached me and I stated my biz. She provided the item and I used the fitting room to make sure it fit before making the purchase. Checkout was easy and I'm very pleased with my purchase!

This is one of THE most unprofessional establishments in Columbia Mall. A bunch of untrained young…read moreloud young adults playing. The "manager" Matt seems to condone this behavior. Instead of assisting with the dozens of customers he stood around swinging his arms. When it was brought to his attention, he became real indignant and stated we were free to go elsewhere. And well, that's exactly what I did. I went downstairs to FL and spent my $507.54. Kudos to them. PS. I did reluctantly have to go back to champs because they did not have my daughter's size in FL. I was upset about having to spend one red cent. Never again.

Fern is a great employee. We went in looking for a specific shoe and one of the gentleman working…read morein the store let me know they did not have the shoe in the store. He did not check or look it up to see if they actually had the shoe in the store. Fern asked which shoe are we looking for and i let her know. She checked in the back and she also checked other stores in the mall to see if they had the shoe in stock. Once she located the shoe she called to confirm the shoe was there and had them hold the shoe for us. She went above to assist us and was not worried about losing a sale but helping a customer.