Super friendly and nice selection. Exceptional customer service. My daughter said yes to the (prom) dress! Owner and staff were all great. read more

Ransom's Boutique - Women's Clothing Near Me - Towson, Maryland

A gorgeous, wide selection! The kindest, most attentive staff! A beautiful, clean environment! Mackenzie and Mr. Ransom calmed my frantic self. They're extremely gracious and professional. After some searching (and what I consider above-and-beyond service), I left with a royal blue number that made me fall in love. Such a great experience. read more

Ransom's Boutique - Ransom's Boutique staging area - Women's Clothing Near Me - Towson, Maryland

Absolutely Awesome!!!! Byron is definitely Baltimore's Best. I don't understand the low Yelp rating. I get so many compliments at every event from the Governor's Ball to the annual ABC Gala. This area has so few locations left for formal attire that's classy and sophisticated - not that stretchy raunchy stuff. Byron is my family's go-to stylist for formal events. Banquets for my mother, proms for both my daughters, a masquerade ball for my sister and multiple galas for me! read more

This is my go to boutique to be styled by Mr. Ransom. He always gets it right the first time. I've been buying gowns for special events for over 7 years and he never disappoints. Black Owned Business that operates in excellence! read more

DON'T WASTE YOUR TIME OR MONEY!!! SHAME on Ransom! Such gorgeous dresses, such RUDE and TERRIBLE employee. It's apparent, that they do not like to make money or actually sell their product, or know how to talk to people. I happened to walk by the store as week ago, and saw a perfect dress! So today I brought my Daughter and mother back to look! We were quickly greeted, with a "how can I help you" but not one word about needing an appointment. My daughter found the one she wanted, $700. We asked for her to try it on, and you would have thought we just kicked his cat. He very curtly told us no, we had to have an appointment, no acceptions, and told us to leave. Important to note the next appointment wasnt for another 30 minutes and it was only one dress.... The clerk actually slammed the door behind us. THAT IS NOT GOOD FOR BUSINESS, and UNACCEPTABLE BEHAVIOR OF A SALESMAN! No where anywhere in the store does it say appointment required nor did the clerk mention when we got there. THIS GUY IS A JOKE! All he had to say was......, Hello can I help you? Thanks for stopping by, if you see something you like, I would be happy to book an appointment for a later time! Simple as that! read more

The staff is amazing and very patient. The dresses are one of a kind. You have some many to choose from to fit your individual taste and style. read more

FIND SOMEWHERE ELSE PLEASE!!! VERY UNORGANIZED, DONT GET ALTERATIONS THROUGH HIM if you decide to purchase your dress with him. My suggestion is try on the dress at the boutique, get the designers name and size and find your dress online, it's much cheaper (He's OVERPRICED). He doesn't care about the customers time or the stress he caused. They lost my daughters shoes that we paid for. We bought her dress in March, received a call one month later saying her dress was ready for pickup, got there and the alterations weren't done. Had to go back a total of 4x do to him miss measuring and materials not being ordered in time. I wanted to just start over at one point because his establishment made the experience horrible. He always seemed overwhelmed when we called to inquire about when the dress was going to be ready. FYI his previous location had bad reviews. I wish I knew about the reviews from the other location. read more

I went to this place in April, it's upstairs in Towson Mall. I came there to get a suit for my wedding on June 26 2021. I saw a suit that I like I told the owner Mr. Ransom, how I wanted my suit, the pants and a jacket. They sent it off to get the alterations done, I did not get the suit back until mid May, when I went to pick up the suit and the alterations or measurements were wrong, they had to send it back, I had to keep calling to ask if my suit had came back, as a matter of fact, I didn't get a phone call from them at all during this whole time. Today, June 12th, I went to pick up my suit, again the measurements were wrong again. They begin to ask if I wanted to get the corrected measurements I said no ill take it some where else. I received my money back from the alterations, the suit jacket and pants alone was 336.00. I encourage anyone, PLEASE DO YOURSELF A FAVOR AND NEVER GO HERE. HE (Don't know what he is doing because he is in the shop sometimes by himself and it's to overwhelming for him) If you want something done right with a decent turnaround time.....go any place but there. read more

Phenomenal boutique. Byron has always been great at helping me pick my pageant dresses

OMG! 5 stores later & my Promzilla & I were about to have a moment. I walked into Ransom's & took a seat to let her browse. Immediately, we were greeted with OUTSTANDING CUSTOMER SERVICE!! Mr. Randsom immediately took over. Within minutes she was escorted to the dressing room with 3 dresses in tow. When my daughter put this dress on it was a wrap! As beautiful as the dress was she still wanted to personalize it by adding beading to it, they were very accommodating. Thank you Ransom's for making our Sr. Prom awesome. read more

Ransom's Boutique - Ransom's Boutique - Women's Clothing Near Me - Towson, Maryland

Ordered my daughters prom dress from here in March they originally told me it would be there the first week in May (prom was May 18th). Well the dress came 2wks after we ordered it but it wasn't the color we ordered and it was 2 sizes too small. They didn't even call to tell me the dress was the wrong color, we found out when we got there and we were offered no other options. We had to go back 3 different times for fittings because they didn't have sense enough to use a tape measure and each time the owner was so nonchalant about everything. Well the 3rd time I had to act like a fool to show them that I was not playing about my money and 2 of his employees act like they were afraid to talk and answer my questions. They finally got the dress 95% right. My only concern was my daughters prom day not being a disaster but I wouldn't send my worst enemy there. read more

I have been buying all of my prom dresses from here for the past 3 years and i have never been disappointed. Owner is super helpful and very encouraging when it comes to picking out a dress. They have a large variety of designer dresses available at the store, but you can also order your dress offline and they'll take your measurements for you. read more

When looking for evening wear I always start and finish at Ransom's. The staff is friendly, professional and honest but most of all knowledgeable. They seek information about your event as well as your tastes and combine all the facts to place you in attire that is suitable and stunning. If there is something that is not for you, the staff does not sell it to you just to "make a sale". I applaud and appreciate that. I am in the process of renewing my vows for my 20th wedding anniversary and Ransom's has flawlessly delivered once again from the hostesses to the bride. If you are looking for quality, affordability, professionalism and honesty along with a stunning look, Ransom's is the boutique to visit. read more

Byron Ransom has made my wedding experience a living nightmare!! He is very rude !! If you are thinking to purchase from this boutique, please do you research.. I do not recommend this business to anyone and hope one day it will be shut down. read more

zero stars...i had to get a bridesmaid dress and flower girl dress here. I am forced to give this place business. I was yelled at on the phone about asking why my phone call wasn't returned. I wanted to pay my balance and pick up both my dresses at the same time. Parking isn't easy right there and I didn't want to make two trips. He yelled balance is due, get your dress within ten days or it gets sent back to designer, we close at eight then a hang up. Thats a sum up of the rudeness. He treated me like a loser. When I go back for my last dress, hes getting a piece of my mind. Youre not going to last long ransoms with how you treat paying customers! read more

I honestly want to give this less than 1 star. I feel like I got pulled on a fast one. My daughter found a beautiful dress.She tried it on although it was entirely too big she loved it . Original price was over $579.99 however it was on sale for $479.99I told the owner I will have to think about it due the pricing. He said considering alterations he will drop it down to $399.00 I said okay we will take it .the assistant bagged and hanged the dress up. I paid for the dress $423.99 and since she did not hand me the dress I said are you going to call me when the dress is ready for pick up after alterations . She then said ohh no. You can just take it down the street the people there does good alterations. I said uhh ok. I then take it to the location they recommended . They told me come back the lady that does it only works certain time of the week. I then return at the date and time they recommended drove 45 mins for them to tell me oh come back she 's not here. I then had to take the dress to a different thy cost me $175.00 with alterations . I'm pissed I ended up paying $598.99 for the damn dress more than it originally cost after all said and done. If you do not do alterations please say so in the beginning. Pissed read more

I visited Ransom's Apr 20,2018. I had the best experience . Mr. Ransom waited on me and my daughter he had patience's. Ransom's was my first stop in looking for a prom dress and it was my last. Thanks for the wonderful experience. read more

STAY CLEAR OF THIS BUSINESS!!! We purchased a prom dress and as my girlfriends daughter was trying it on it started to fall apart. We brought this to their attention and the owner had the audacity to call my girlfriend a 17 year old who has no idea what she is doing. We paid $250 for the worst service imaginable. The place is an absolute joke. read more

I wouldn't give this place a star. TERRIBLE SERVICE AND THE MAN IS VERY RUDE. He needs to get himself a reality check. Went to the store with my friend to get her a prom dress and when she asked to try it on, the man asked for her parent and said " "well the dresses here are very expensive, your parents are the one who purchase the dress". Not everyones parents are going to buy their daughter a dress! My friend was going to buy her own dress. We said she is an adult, 18 , and can purchase her own dress. He asked for her ID and commented that we do not have to buy a dress at the store. Very unprofessional! And terrible customer service. Other customers came in with their parents or family and received instant service. We waited 20 minutes to get help from a women. Decided to have my friend try on some dresses anyways and waste their time as well. Never will I go back to this store. read more

Went to Ransom's earlier this year. Great boutique to find women's formal attire. The owner was very friendly with excellent customer service. His staff could use some additional training to improve their customer service but the owner made up for their short comings.There were many size 2s in the shop and the owner treated my plus sized daughter the same. Although not many plus sized options in the shop, he presented options to order. I do recommend this shop. Check it out. read more

I purchased my bridesmaid dress from Ransoms on January 9 and paid for express shipping because the wedding is in May and I wanted to have enough time to have it altered. In April, when I still had not heard that my dress had arrived, I called the store and was told that the dress would be there by the end of April. At the end of April I called back and was told that my dress would be there the following week. For the next few weeks I called multiple times and each time I was told that there were more issues with the delivery and that shipping was delayed. Finally it arrived today and when I went to pick it up, I calmly expressed my complaints with the owner. My biggest complaint was that, while I understand that they have no control over shipping, they could have been proactive with letting me know that there were issues and that the dress was going to arrive late. The owner's response of "it's only a dress" and that "at least I got my express shipping fee returned" was very unprofessional and obnoxious considering it's someone's wedding. The owner had a chance of keeping my future business by simply saying "sorry, we dropped the ball" but instead he tried to pass the buck and never acknowledged that the store could have done more to keep me notified when it looked like my dress was going to come in extremely late. read more

I was out looking for a prom clothes for my son and his girlfriend. My sons girlfriend said she wanted to go to this place. We parked in garage and walked a short distance to the store. We were asked if we needed help and we said yes but we needed to look at the dresses to make a decision. While looking at the dresses, a young lady came out of the fitting room with a dress on. The older man that was helping her started yelling, more than once, everyone needs to move out of this space because we need this mirror. There was two other people in the store besides us. WOW, that was so rude and unprofessional to be hollering at people like a fool. Why would anyone put dresses hanging on display around a mirror needed for people who are trying on things. I left with no intention of ever coming back and I definitely will be spreading the word to my 4,853 followers on facebook, instagram, and twitter to never ever go to Ransom's Boutique. read more

I have been to 3 proms already. Finally, I have my own senior prom. I was so excited until I made the decision to go to Ransom's Boutique to buy my last dress. I've never had such an awful experience. They told me they could order my dream dress out of a designer catalog and I waited 9 weeks to get a call saying that my $500 went down the drain and my dress would not be coming. Mind you, this is only 2 weeks before my prom. I called Ransom's every week to check the status of the dress, get an arrival date, or at least a confirmation number. Every time I called, i got rude passive-aggressive responses. The store manager would not talk to adults on the manner because he was trying to take advantage of an 18 year old girl. I should have taken a hint by these people talking down to me that they were screwing me over. He changed the deliver date on me three times. First it would be here in 12 days, then 6 weeks. then 8... Now the designer is out of stock of my dress and I have to find something else to rush order. If yelp would allow me to rate that low, Ransom's would get negative stars from me. DO NOT BUY FROM THIS STORE! Professionalism is not a trait these people acquire. And I repeat, DO NOT ORDER FROM RANSOM'S. HE SCAMS PEOPLE. read more