it's a cute store and has great souvenirs for your family and friends ! and the area was so nice!read more

The best store ever everything is so cute! I love it the staff is super friendly and knowledgeable…read morekind caring helpful thank you for your hard work devotion in the community I appreciate it so much I come always I love it so much they have everything! It is clean and organized and amazing bring family and friends enjoy relaxing and enjoying next to the beach! Absolutely the best and incredible place! They deserve and award for all their hard work! Hugs Lauren

Beautiful store, stopped in with family not planning to get anything and left with my new favorite…read morepair of sunglasses

This is my all time favorite shop!! I live in Athens, GA and come down to visit JAX for…read morefamily/friends once to twice a year and it is a MUST for me to stop here!!! Literally not a time I haven't bought something...they always have the best clothes. The service is always amazing, the girls are so quick with helping. The quality of the clothes is top tear as well. Can't wait to come back and buy more for my next visit

I came in this store on the evening of November 11, around 5pm. The store was organized and clean…read more I was greeted by Debra, who immediately asked about my swim needs. I told her that I was going to Hawaii and needed a simple, classic black swimsuit. She immediately took me to prints. I said that black was what I wanted, so she took me to black. I also said that I was a fan of Bleu|Rod Beattie (sp?) because I had previously purchased a few suits from that line at Swim 'n Sport. Instead of letting me browse, Debra kept inserting her suggestions into my line of view. Some I liked, some I didn't. She continued to take me to the printed suits. I continued to say they weren't my taste. This was starting to get annoying. I finally chose a print to appease her. When I started in the fitting room, I knew immediately which suits were and were not right. With a suit on, I called to her and asked if there was a bottom that fit a bit higher. The other salesclerk (who was standing behind the counter) said I needed to come out to show them what I was wearing. I refused. (Mind you, she wanted me to walk out of the dressing room where I would be exposed to ANYONE walking past outside the store whilst clad in a bikini that was unflattering). She insisted. Again, I refused. At this point, she was annoyed. Needless to say, at this point I was annoyed as well. I tried on a few pieces and all the while Debra continued to show me pieces that I had already browsed (and politely refused). She never truly LISTENED to me and was obviously trying to upsell me at every turn. THIS MADE ME VERY IRRITATED. ***Because they have a no return policy on swimwear, I began to feel like she wanted me to make impulse purchases on pieces that weren't really my style.*** In the end, there was a suit that I very much liked from Skye, but honestly, I just didn't want to purchase anything from this store. The experience was so unpleasant that I decided to go online and purchase the same suit elsewhere.

Great selection of all varieties of Swimwear and cover ups at the town center. It's located at the…read moresouth end by Cantina Laredo in the courtyard. The prices are a bit high but they have well made suits. Check them out if you are looking for the latest swim fashions.

As a born and raised Florida boy/surfer, I've always appreciated aqua East being right at my home…read moreNeptune Beach. They have a great selection of clothes and boards and whatever else you need. The guys and girls there are always friendly. Great Hospitality Value

Fantastic first time experience! Matt was extremely helpful setting me up with my new kayak tie…read moredown. Took the time to enure I had what I need, as well as introduced me to future paddle boards to consider. Thank you!

I have been a Venus customer since the early 1990s. There was an occasion where skorts I ordered…read moreseemed very small, and based upon company reviews, perhaps there is some inconsistency in sizing. My review is between 4-5 Stars, because not every item has been a success, and I have learned that reviewers are very honest and helpful. Venus offers some amazing coupon codes, and my last two purchases have exceeded my quality expectations: one was a crocheted swimsuit coverup; one was a sequin jumpsuit. Once you get to know the product better, you get a feel for what works, what tries too hard, and what looks good on you. Once you know your correct size and preferred style, I highly recommend shopping for bathing suits on sale, but remember that all sales are final on ridiculously low priced clearance items, so make your selections carefully. As far as returns ,if you are willing to accept store credit, then you get the full amount to apply to another purchase, but if you want a refund, then the consumer must pay the return postage. My experiences with customer service have been terrific, and they recently made the returns process much easier.

I used to be a customer with a Venus credit card account for over 15 years. I always loved that…read moregetting older doesn't mean you have to look old. Venus's clothing was the type that you could still look good in without seeming old or, on the flip side, trampy. I used to order every other month for years, and lately, the line has declined in appeal. Maybe one item when I used to buy 10 or more. I haven't purchased a thing in over 6 years. Nothing is appealing. Simply put their clothes are ugly AH!

I spontaneously popped in this adorable boutique in March when I visited Jacksonville to see my…read morebest friend! I just wanted to do a little shopping but didn't feel like hitting up the mall that houses the same big brand stores I have access to in D.C. It's cute and esthetically beautiful. I was also surprised and impressed that they had some pretty unique pieces and not just the run of the mill trendy pretty pieces. I ended up buying to underwear sets that were gorgeous and a pair of shorts that are just gorgeous honestly. They were so helpful, and appreciative of the business. I can't wait to stop again on my next trip to Florida to see what else they have

3 words : TO DIE FOR!…read more My favorite international skincare , swimwear and all things beauty boutique ! A hidden treasure SKINCARE , ACCESSORIES, LOUNGEWEAR, BEAUTY SUNCARE, RESORTWEAR & BEACHWEAR! What more does a girl need ! She even has products for Dogs ! Right now I am loving all of her international brands . Brittany has some from Morocco to St barths to Bali ! I love Eco Gypsy based out of Bali for all of my bohemian , unique items . Aromatherpay associates out of London is AMAZING for luxury skincare and a luxurious bath set up ! She also has 6 shore road by Pooja, isla James, Eberjey & more! A spot for the TRUE fashionista ! If you love to travel , she has a lot of unique eye masks , and travel items to make your trip effortless ! As an owner , she researchs everything which is why I trust her with all recommendations . She is truly hands on and extremely personable ! She always responses to me on social media , via email , she will ship and does a lot of great events partnering with the community . #JaxBeach #Northflorida If you love anything Unique & international, like myself , you're in heaven ! When it comes to travel , lifestyle, luxury, skincare, Resortwear , swimwear and all things luxury - Brittany has you covered ! I'm in love , a hidden gem #jetset #GypsetPearl

What an awesome surf shop! A lot of top end brands of apparel, beach gear and surf boards/body…read moreboards and a very helpful and friendly staff. This was an amazing gem and great find for us! We spent more money than we intended because we lived their selection so much.

Outstanding customer service. Steve helped me with renting 2 boards. He was super professional,…read morefriendly & chill. He asked about my experience and I mentioned that I had lived on the west coast and in Hawaii; he lived in Santa Cruz for a while, so we had that in common. Will DEFINITELY visit again, next time I'm in Fernandina Beach.

absolutely not I was so disrespected. I walked in wearing Nike pros and a tight athletic shirt and…read morea tiny purse and they were watching me like a hawk I understand why but I didn't ruin any of the piles they folded I was so nice and respectful. I was in the brandy section and picked out 6 things and I asked nicely to get a fitting room and they told me to put things back. I was planning on spending 200 but ended up spending 20. hope this helps

The managers were fantastic in resolving my return issue. Would definitely revisit based on…read morecustomer service alone!

Super cute little surf-shot right across from the beach. They've got all the standard stuff plus…read morelots of goodies for the tourists to suck up. I grabbed myself a cute hat. The lady working seemed friendly and was offering help. This is one of the real surf-shops, not the ticky tacky tourist trap selling junk. It looked like they also do lessons/tours, that kind of thing. Definitely worth a stop if you're in the neighborhood!

Bought Hydro Zapper bodyboard with leash 45". What they do not make clear to you is you have 14…read moredays to return items and they will not and do not stand behind their products. I personally went back to the store and showed them the damage with my receipt. Scott the manager lied right to my face saying this board should last a life time to make a sale, before purchasing the body board. It did not even last 3 months. Avoid these liars and con artists at all costs! I will be filing a dispute with the better business bureau. SCUM BAGS.... UPDATE: Owner called me and is letting me exchange the Hydro Zapper bodyboard. We had a few minute conversation. He is making the situation right and standing behind the products he sells. It is much appreciated. I also wanted to take a moment to apologize for going off the deep end so to speak. Thank you

Service was awesome and they just had so many awesome choices as well as sizes. Mom&I both were…read moreable to find something pretty fast! and they worked with us on the prices we found some really fantastic suits!! Just truly an amazing experience!

This is not only a surf shop this is an institution of surfing. Bill Has been surfing in these…read moreparts for maybe 45-50 years now. Yes he is older then me and we know almost all the same surfers. From the people that I remember teaching me the hows and how nots. The do and don't of surfing from when I was just a little grom as we call them today. Back in the day they just called us the surf rats. Bill used to surf the north jetties before they were even cool. I surfed here a few times and now this is just about the only place I surf. With bad health problems I sometimes need my car close by. Now this place closed for a couple of year and was even on the market. But it didn't sell so Bill put some serious labor into it and made the place look mighty sweet. A far cry from the old almost run down place of the past. But you could get anything that you needed from baggies to some wax. It was also one of the only shops that used to carry the infamous Rozo Surfboards. It is nice to see the old shop backup and running again. They now carry a lot more boards and SUPs and kayaks too. I'm so glad that I don't have to go back to the beach for a simple bar of wax.