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Soma

3.5 (2 reviews)
Closed • 10:00 am - 7:30 pm
Updated 2 weeks ago

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2 years ago

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Soma

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10 years ago

They claim to have every size up to a 46 DDD. Don't believe them. Very few items in stock. Perfunctory service. I won't go back.

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Soma

Soma

(3 reviews)

Just when I was beginning to think customer service was dead in sales associates! I visited here…read moreafter the nightmare of online lingerie shopping during the pandemic. Pam patiently measured and presented item after item until I got the right fit!!! I am in love with everything I bought. Sorry, no pics.. This is private,

Shopping for bras is a necessary evil for me, made worse by the fact that my size (38 G for…read morereference) is rarely carried in stores. VS has always mis-sized me and shoved me into a sister-of-a-sister-of-a-sister size and Nordstrom's did a bit better but was still off. Finally, after sizing myself using the calculator over at the A Bra That Fits subreddit, I found my size. For months I've been swearing up and down I'd get new bras but the idea of ordering a bunch of bras in 3-4 different sizes to check fit was daunting and not how I wanted to spend my time. So I idley googled 'lingerie stores cleveland' one day and among the trove of cheap lingerie stores smattered throughout the city was this place - obviously a store of elegant lingerie. I decided to pop in, hopeful but steeled for disappointment. Luckily, my preparation to be let down was unnecessary! The associate who helped me, Celeste, as amazing! I went in knowing what I wanted (underwire with unmoulded cups and one padded strapless) and what my size was, which certainly made the process faster. They do offer sizings, but since I already figured mine out i decided not to get one. Shes quick to grab some items for me to try and get me set up with a dressing room. She checked on me often (her timing was impeccable. I swear as soon as I got a bra on and adjusted and needed input, she materialized outside my door) and grabbed one bra I liked in another color. I was what I call 'essential bra shopping' - just getting what I needed to replace my current uncomfortable ones - so I didn't take the time to peruse and try on everything that struck my fancy. I'll definitely be back in a few months to expand my new collection. That all being said I really appreciated the diversity of offerings. They go up to a G in store, but they emphasized they could absolutely get bigger sizing or different colors or online exclusives online and have it shipped to the store or to you. Unlike a lot of bra places that have bigger sizes they seem to understand some of the special considerations that extended sizings have (way to many places offer them as an afterthought, with no real training on fitting them and designs that are not supportive). Plus, I found a strapless bra that actually works - that's like finding a unicorn for me! Not to mention the pricing is super fair - the bras are all around the same price you'd pay at VS or Nordstoms but I think much better quality (or at least on par with some of the higher end brands at Nordstrom's). Highly recommend this place to people wanting attractive, well made, classy lingerie and people who wear extended sizes above what most stores typically have in stock.

Ripple Swimwear

Ripple Swimwear

(3 reviews)

Measurements were taken by JoAnne and swimsuit shipped 2 weeks later that promised and did not fit…read moreat all. After providing my own measurements, I asked for timing and received no answer. I asked again and was told it would ship on a certain date. I received no shipping confirmation and no tracking information and I have no received no response to any of my inquiries for over two weeks. ( except for one of her many facebook angry rants that i assume was targeting me and that was extremely unprofessional ). This woman has no customer service skills, no communication skills, does not provide time estimates and does not stick to any commitments or promises. I will be disputing my charge with my credit card company and i am extremely upset over the way I have been treated. I am amazed she is still in business.

Wow!! My scenario is very similar to the last one posted!! I ordered a suit from ripple during an…read moreappreciation sale!! Customer service was great at first, she very flexible and speedy with her replies!! I paid for my suit and received it in the mail several weeks later!! I loved it, except my bottoms were too big! They were way more than 50% coverage which is what I ordered!! I wanted a more competition appropriate cut on my bottoms so I asked how much for her to make me a pair to match my top that would be appropriate for the stage!! she said no charge she could make them it would take about a week because she already had the pattern fabric and glitter. She asked when I needed them by, the date was two weeks away and I never heard anything back after that one way or the other! The date I needed them by had passed so I emailed her again inquiring about said bottoms! No reply, so she had posted on Facebook and I commented asking if she had received my emails I was concerned she had not because it had been two weeks since we last spoke!! In no way was I bashing her or her business I was just concerned! Well this got her attention and she was very rude to me making it sound as if she was doing me a favor by making them like I expected them for free!! I offered numerous times to purchase bottoms!! She continued on to make it sound like i was being unreasonable!! She is very unprofessional and lacks good communication!! Here I am two weeks away from my very first competition with bottoms that do not fit!! And ripple has blocked me from her site!! I think it's safe to assume I will not get those bottoms I was promised!! In all of our conversations/ emails I had been nothing short of very grateful and appreciative and was mad to feel terrible and that I was the one in the wrong :(

Soma - womenscloth - Updated May 2026

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