Took my girlfriend in with me and it was very chill. Only issue I had was being able to here the…read morevideos and customers in the back room . Otherwise very nice and chill location

Good service, clean product prices seem a bit high. And low selection of products.. over all at…read moreleast they were open

It's a very clean store that doesn't feel seedy or shameful to enter. There's a good selection but…read moreit would be cool if they started having toys for transgender folk in stores but there's plenty of other options. Staff is very helpful and will let you touch products so long as you wear gloves. Spent $32 on one toy that makes me want to throw away all my other ones! I feel they have fair prices, some objects appear to be cheaper in store rather than online, with condoms etc. as an exception.

The woman working was just amazing! She was discreet, knowledgeable, and helpful! Just perfect you…read morejust feel comfortable talking and dealing with her! I am so sorry I have trouble with memory and names! I wish I could remember, she was an absolutely beautiful Black woman and it was late night about a month or two ago when my friend and I stopped in!?

I came here looking for some personal items and I got amazing service from the cashiers here! They…read morehad a lot of knowledge of the selection in the store and definitely felt comfortable purchasing at this location. They have pretty much all things you can think of out of a sexy store, and I would say with options ranging from high value to cheapy, one use items. I'll definitely be returning and even signed up for the loyalty program!

Everything was great! The staff was very helpful. I really liked the diversity and instructions on…read morehow to use a few items. It opened my mind for more creative ideas on party planning! Thanks

Cece and G were awesome! Went there with my friend today, and they were so friendly and helpful…read more They gave full explanations and little workshops on some of the toys and just made us feel welcome and open to discuss the products. Also, they are very good salespeople without being pushy. Would highly recommend to all.

Went with a friend and had a great time shopping. Sham was a great help and we ended up getting an…read moreawesome deal. We got to try on clothes and look at toy options. The store was very clean and had an excellent environment. We ended up staying a while and shopping and it was definitely worth the trip.

They are knowledgeable, very discreet and it is was more fun and personal to get adult supplies…read morefrom non scary, creepy men as a woman. They've helped keep my marriage spicy for years. Even with small kids at home that makes it hard to get "alone time." Clothing options come in a wide range of sizes and prices. If you don't want an online trail of what happens in your bedroom. Go here. I know I'm breaking the rule by posting this but I love keeping happy Marriages happy. Spice helps. And maybe a cute outfit or something new.

Highly recommended great store awesome products , kind respectful great customer service my #1 storeread more

Location too difficult for me. Prompt service. Website is difficult to navigate and you can't leave…read morestuff in your cart to think about it because when you go back to it it's empty.

I asked where I could find bleach for private areas and the lady says "Butt bleach". I said yes…read more she points and says these two sample packets are all I have. I get both. I go home, and one is a stimulator gel. I go back to the store a few hours later and another employee is there. Will not let me exchange. I said that the lady lied to me. She refused. I ask to just buy another, but she wouldn't let me because I didn't have an ID with debit card on a $5 purchase. she says it's corporate policy. I ask for corporate phone number, she says she don't know I'm just an employee. I ask for manager she says she can't tell me that. I ask for the store phone number and she says that she doesn't have it memorized and so I say, and you don't have it anywhere? she says no. What I hate more than anything is liars. I mean poor customer service is frustrating, but lots of people hate their job. there are so many other places to shop. I will never go back to a bunch of liars with poor customer service. :(

Just when I was beginning to think customer service was dead in sales associates! I visited here…read moreafter the nightmare of online lingerie shopping during the pandemic. Pam patiently measured and presented item after item until I got the right fit!!! I am in love with everything I bought. Sorry, no pics.. This is private,

Shopping for bras is a necessary evil for me, made worse by the fact that my size (38 G for…read morereference) is rarely carried in stores. VS has always mis-sized me and shoved me into a sister-of-a-sister-of-a-sister size and Nordstrom's did a bit better but was still off. Finally, after sizing myself using the calculator over at the A Bra That Fits subreddit, I found my size. For months I've been swearing up and down I'd get new bras but the idea of ordering a bunch of bras in 3-4 different sizes to check fit was daunting and not how I wanted to spend my time. So I idley googled 'lingerie stores cleveland' one day and among the trove of cheap lingerie stores smattered throughout the city was this place - obviously a store of elegant lingerie. I decided to pop in, hopeful but steeled for disappointment. Luckily, my preparation to be let down was unnecessary! The associate who helped me, Celeste, as amazing! I went in knowing what I wanted (underwire with unmoulded cups and one padded strapless) and what my size was, which certainly made the process faster. They do offer sizings, but since I already figured mine out i decided not to get one. Shes quick to grab some items for me to try and get me set up with a dressing room. She checked on me often (her timing was impeccable. I swear as soon as I got a bra on and adjusted and needed input, she materialized outside my door) and grabbed one bra I liked in another color. I was what I call 'essential bra shopping' - just getting what I needed to replace my current uncomfortable ones - so I didn't take the time to peruse and try on everything that struck my fancy. I'll definitely be back in a few months to expand my new collection. That all being said I really appreciated the diversity of offerings. They go up to a G in store, but they emphasized they could absolutely get bigger sizing or different colors or online exclusives online and have it shipped to the store or to you. Unlike a lot of bra places that have bigger sizes they seem to understand some of the special considerations that extended sizings have (way to many places offer them as an afterthought, with no real training on fitting them and designs that are not supportive). Plus, I found a strapless bra that actually works - that's like finding a unicorn for me! Not to mention the pricing is super fair - the bras are all around the same price you'd pay at VS or Nordstoms but I think much better quality (or at least on par with some of the higher end brands at Nordstrom's). Highly recommend this place to people wanting attractive, well made, classy lingerie and people who wear extended sizes above what most stores typically have in stock.