I think that Ann's Boutique is my favorite shop in the area. Ann is so pleasant and helpful and…read morewill never sell you something unflattering. She is more than a shop owner, I also consider her a trusted friend. She makes great suggestions for whatever occasion you may be shopping for, and also picks out things that she thinks you would like. Any alterations she makes on any piece of clothing is the icing on the cake, as she makes things fit perfectly. Again, I think this is the only place that I really like to shop.

From the owner: Mother of the bride dresses, Special occasions, dressy tops/skirts, accessories, evening bags…read more(swarovski crystal) Angora coats etc

Needed an elegant, formal dress for a black-tie gala this weekend. Within 30 minutes, I found and…read moretried on multiple beautiful gowns that fit perfectly and walked out with "the one." Fabrics and stitching were high-quality and prices were very reasonable.

Went to look for a formal dress and found one only to be told I had to pay $50 just to try on. If I…read morebought it the money would go toward purchase and if anything in the store. I walked out immediately. I have to pay to try on and they pay for a dress. I will never go back there again. How arrogant of this store to think they are doing me a service. what the hell!!! No wonder the store was empty

I miss when this mall had stores that were not just shoe stores. Thankfully, there are some great…read morespots: Lululemon, Dry Goods, Arie, Bath & Body Works, etc, but it feels like for every good store, there is a shoe/sneaker store.

The mall is still really nice. I make videos on YouTube showcasing malls and this was one that i…read morereminisced fondly on because I lived and worked in Fairlawn for 5 years, in my 20s. Unfortunately, the security guard told me to stop filming. Sad, because my videos are not meant to bash the mall at all but rather to admire it. More empty store fronts than I remember and they also white washed it. There used to be metal leaves coming from the ceiling and more color. I don't know why everything has to be whitewashed these days. Still a good mall though

They did not have the boots that I wanted (waterproof, insulated, steel toed work boots, made in…read moreAmerica, with 8" uppers), however, they were very friendly and helpful and told me where I could get the boots I wanted! I had a very good experience, because they had good staff!

From the owner: What started out as one store in 1978 has since become the largest western and work wear retailer…read morein the nation. We say that our customers feed America, build America, and protect America. With an uncompromising desire to support the local communities we serve, we proudly offer the broadest selection of cowboy boots, work boots, western wear, workwear, western-inspired fashion, and outdoor gear. It is an honor to support the varying lifestyles of the people who make our country so great. Our vision is simple: to offer everyone a piece of the American spirit--one handshake at a time.

For a store that charges such outlandish prices and sells what is supposedly top-of-the-line…read moremerchandise, you would think they would stand behind their products without hesitation. However, I had to get a manager involved to return a t-shirt because I had worn it before finding it defective. It was sewn wrong and the collar just curled up. But how does one find this out without wearing it? They finally gave me a refund, but it shouldn't have even been a question.

For me, service is the most important thing, because that's where a human has total control,…read moreinstead of a confluence of systems, rules and other nonsense standing in the way of progress. I had an amazing experience with Wanda and Eric, which started with a woman on the floor above whose name I didn't think to grab, but she was on her last day of seasonal employment and was trying to make sure she communicated as much knowledge as possible, so that I could get a good deal. I wanted two overcoats on sale in different colors in 48L, but they weren't in the store. I found out from the nameless saint mentioned above that as long as it's not in a specific clearance section, you can do that. Eric was really helpful but limited by being relatively new, so Wanda took over and contacted the site and a number of stores, trying to get someone to send the sizes I needed. Ultimately, it was a timing situation where none of the locations that stated having that size actually had it, so I walked out with a 48R in one color, which will work alright for me, and direction to the site, where I was able to get the other color in 46L, which will be a little tighter around the shoulders but more generous to my arms, and for 75% of the price of the other coat (the site only had like 40R in the first color, which would be impossible to Tetris myself into). Yes, people are paid to help, but times are tough, and sometimes it's hard to have the energy to help when you're underpaid and customers are jerks. Three very kind and helpful people had my back yesterday, which made for an awesome experience.

I just went to purchase my dress for my daughters wedding. Vera made me feel so special. She…read morelistened to what I was looking for and found me so many beautiful dresses. But the one I choose was one she asked me to try.,I Wasn't to sure about it. I am glad I listened to her. It was something I never would have looked at but it was amazing. She really knows her clients and puts them in the right look. Her selection of dress is huge, so many beautiful dresses. I will go back when i have another special occasion and need a wow dress. Thank you Vera.

Unfortunately I had to put one star because they would not let me put no stars at all. this place…read moredoesn't even deserve a star let alone five. My mother had a beautiful wedding dress that we took there to alter, plus my dress, and a few other dresses that we brought in so we paid a large amount for them. They did a terrible alteration job on the wedding dress causing the train to have to be removed but the people at Vera's said the dress looked "fine" but it did not. They were very rude as well. They do not care about their customers at all. Once they get their money they treat you like trash and don't put time and effort into the customers service. Thankfully David's bridal came through and we bought a very beautiful cathedral with the help of their generous and polite workers there. I recommend davids bridal 100% for they take time in their customers!! DO NOT go to Vera's

"You gotta work what you got" should be this stores motto. They don't have a huge selection and…read morethey don't get a lot of foot traffic, but they do have great attitudes and they are always helpful. It's not the biggest Jcrew, but it's here- and hopefully it's here to stay.