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    Calvin Klein

    4.3 (3 reviews)
    Open 10:00 am - 8:00 pm

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    7 years ago

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    8 years ago

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    Ask the Community - Calvin Klein

    Brooks Brothers Factory Outlet

    Brooks Brothers Factory Outlet

    (5 reviews)

    Nice store for men and women. We went during a big sale, and men's shirt prices were much lower. Be…read moresure to join their rewards program. The more you buy, the more money you get back toward a purchase. This store is located in the way back of the large parking lot. About the store hours: the outlet mall office dictates the store hours. The Black Friday ad may say that the store opens at 6, but all stores really opened at 8 p.m. On holiday weekends call the store for special hours.

    I just accepted a job offer and needed to get a few things. There were only two associates working…read moreduring the time I stopped in. It only took a few minutes of browsing before I was greeted. The sales associate was nice enough, but did not seem very skilled at putting looks together. I usually shop at Nordstrom and am used to having an associate put looks together for me. If the salesperson was more engaging I would have probably bought 2-3 times what I did. Still I ended up with 2 pairs dress pants, 3 dress shirts, 2 sweaters and a belt. My advise would be to staff the store properly at all times so associates can give clients their undivided attention. While I was in the dressing room, she should have been pulling things for me to try, but instead was busy greeting customers just walking in the door. The deals are good here so I'll probably be back. Just keep in mind that this is an outlet and you will not receive the same type of service you would at a flagship Brooks Brothers location.

    Jos A. Bank

    Jos A. Bank

    (8 reviews)

    $$$

    Went with our son to look at suits for he and his bridal party. We were greeted and attended to…read moreby Travis. Travis was extremely helpful, giving wonderful suggestions and pulling multiple jackets color swatches and pictures to aid in the decision making process. He went above and beyond! Needless to say, the guys are going back to see him to finalize and get suits ordered!

    Some employees did what they could to at least partially right the situation. However, I would…read moresuggest EXTREME CAUTION to anyone considering purchasing a suit here. Specifically, my advice would be: A) Be sure your exact measurements are taken if ordering a custom-suit and that they don't just 'measure' you in comparison with existing jacket and pant fits. B) Be aware of and educated about suit-fit problems for when you try on and do not accept any suit that does not properly fit you! C) I'd recommend working with only the older gentleman who works here and seems to know what he's about. He helped us get our issue fixed and I have an inkling our problems wouldn't have happened in the first place had we left the store that first day and come back when he was there. Too bad he probably can't be there all the time. We had a good experience renting a tux here in the past, so when it was time to look for something for our wedding went to this store thinking we'd have a similarly positive experience. We decided to purchase a suit as something special for our wedding and for professional and dress events in the future. The sales rep suggested a custom suit where an off-the-rack would be 'free'. He spent a lot of time with my fella looking at the off-the-rack suits and picking out one that was eligible that he liked and had him trying on all sorts of options. He also was supposed to have taken measurements for the custom-suit, something I am not sure ever occurred (or at least not in the detail needed). The custom suit and off-the-rack suit came in weeks later and we went to try on. We realized the 'custom' jacket was made with comically wide shoulders that raised the entire jacket up and away when arms were slightly raised and which dimpled off to the sides. (Have you seen that suit jacket David Byrne wears in Stop Making Sense? Think a much-reduced version of it but in that vein.) I immediately told them I thought the jacket looked very wrong and the staff there questioned me, saying "all suits are like this" and "you'll never find a suit where you can perfectly raise your arms." When I did not relent, they told us when their tailor would be in and could look at the fit for a second opinion. We left, and panic about this large purchase began to set in. Research about jacket construction and fit issues indicated to me that the shoulders had been made too wide and the armholes placed too low - a common issue in off-the-rack suits but which should NOT be present in a custom-fitted jacket. The tailor took one look at the jacket and agreed that it did not fit. We again, refused to take the suit as-is but were told they would contact us about options. Later that week we got a call to come into the store again for measurements. Turns out, the original person who measured (who appeared to be supervised during this process by another manager) had not documented all the necessary measurements but had instead noted which off-the-rack jackets and pants fit ok and then used those specifications for the custom suit order. This still boggles my mind. However, trip #4 measurements were taken again and a new jacket ordered. Trip #5 and 6 came weeks later when the 'fixed' jacket arrived and pant hems could be done. This time the fit was better and, mostly so I could stop having stress dreams about it, we accepted the order along with the off-the-rack suit which suffers from the same shoulder + arm fit problems and was not made according to the back flap specifications we requested. We also found out during this time that the 'coupons' (2 for $25) we expected to possibly use for his shoes or shirt or a tie would not be be sent to us until the order they messed up was finalized.Just beware and do your research on fit problems before placing an order for or accepting a suit order here.

    Calvin Klein - menscloth - Updated May 2026

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