This is the only place to get your compounded prescriptions from. Stephanie, the compounding…read morepharmacist, is AMAZING!! So helpful and such an advocate for the patient ... and she will engage in text-based messages in order to provide the most thorough service she can. Plus, she pays attention - if a prescription doesn't look correct, she will reach out to the patient and then correct with your physician (other places would have just filled it as written). Parking lot is kind of a pain. Trust me, Stephanie is worth it!

I injured my foot on a Friday night and called Dripping Springs Pharmacy looking for help finding a…read morewalking boot and crutches. The gentleman I initially spoke with was kind and genuinely seemed to be trying to help me figure out my options. Unfortunately, when the pharmacist got on the phone, the tone of the conversation changed completely. I was already dealing with an injured foot and trying to figure out what I could do over the weekend. Instead of simply explaining that a prescription would be required for the boot, I felt like I was being lectured about the fact that it was the weekend and doctors wouldn't be available to write one. I was fully aware of that--that was exactly why I was calling the pharmacy to see what options I had. The issue wasn't that they couldn't provide the boot. I understand there may be rules or prescription requirements they have to follow. The issue was the tone and lack of empathy. When someone is hurt and calling for help, a little kindness and a simple explanation go a long way. I really appreciated the gentleman who first tried to assist me, but the interaction with the pharmacist was disappointing and left me feeling like I was an inconvenience rather than a customer asking for help.

I want to call out for Crystal at the Dripping Springs location for the amazing job she did at the…read moredrive pharmacy window. It was a really long wait but she went above and beyond and looked up good RX so that we could get a discount on prescriptions so my message here is that just because it's a long wait doesn't mean that someone's not doing a great job! She did an outstanding job.

I called the pharmacy three consecutive days to ask if my blood pressure medication was on the…read morerecall list. The first day I was told they would not check for me and they would not take down the medication name/manufacturer/lot #. I was told to call the next day. The next day I called and they told me they would look into it and call me. They did not call me. The third day I called and was told the medication was not on a recall list. When I asked why I was not called as they said they would, I was told they were busy, but they had made notes!!! That is the worst customer service ever! We are talking about potential endangerment of a clients life. Totally unacceptable negligence.! I would give this pharmacy LESS than one star, if I could.

Every single time I have had to see a pharmacist here, they have been incredibly friendly and…read moreunderstanding of my son who asks a lot of questions. I have had a really great experience after a sub par couple of years with my prescriptions at cvs. I won't go anywhere else!

I need a certain drug and this pharmacy refuses to stock it leaving me with either a 3 day wait or…read morea 30 mile drive. Not Customer Focused.

Fantastic service! Oldest continuously operating pharmacy in Texas (I think). Genuine people and…read moresuper friendly!

Sever drops prescriptions DO NOT USE. this pharmacy has Internet issues there for the…read moreprescriptions never make it to the pharmacy even though your doctor send them over. This is happened on three separate occasions. Now that I've tried to use this pharmacy. Do you think they'd have a back up Internet solution in place but they don't. Very rude people at the front and the store stinks like fragrance.

I have been here twice when my thyroid supplements didn't arrive on time in the mail. They have…read morePure supplements which work well for me. The staff is helpful and knowledgeable.

I went by on the recommendation of my chiropractor for a supplement to deal with shoulder pain…read more They suggested a product by Synovx. I nearly dropped when I heard the $50+ price, but their confidence in the product led me to try it. It's worked miracles for me, and I've told so many others that I've lost count. A few weeks later they solved another problem for me with a special formulation of magnesium prescribed by my doctor in a lower dose than I could find elsewhere (including Whole Foods Market). It was just what the doctor had ordered, and I didn't have to split pills and worry if I should have. And, to think I almost didn't go here because I'd sized them up as an overpriced, small town shop. You can pay less, and you can guess at what you need at the big box stores, but there is a value in knowledge and service. As far as pricing goes, I've actually priced the identical products at a holistic pharmacy chain in Austin and found I would've wasted the dollar or so savings in gas alone. Although I don't have any experience with their pharmacy, I understand they compound prescriptions. Last time I tried doing that with their three letter competitor, I got lost in the shuffle somewhere in San Antonio and wound up waiting 5 days for my medication. (This is a co-owned sister to the B&J Pharmacy in San Marcos, so if you're closer to that location, you can feel confident that you'll find the same products and get the same great service as at Wimberley.)

Pharmacy closed for lunch!? I thought siestas were limited to Mexico? This is a real inconvenience…read moreto your customers

Worst pharmacy experience I've ever had. My partner forgot his inhaler at home and so we called in…read moreadvance to see if they have the over the counter asthma inhaler available. The person on the phone (who we found out was actually the manager surprisingly) told us that if they had it, it would be on aisle 11. We kindly ask the person to immediately go and check to see if they had such inhaler because the situation was becoming worse for my partner and he needed an inhaler asap. We then got hung up on. When we arrived at the store, I asked to speak to the manager and that's when I found out that was the person who I talked to on the phone. I told him that a pharmacy who provides people with medical assistance needs to be able to tell someone if they have something that is needed asap in their inventory. He stared at me blankly, while his partner associate laughed at me. I am appalled that someone could laugh at a medical situation like this and not have any compassion for what my partner was currently experiencing. We are now rushing 15 minutes home because this pharmacy did not have the inhaler and we wasted time by stopping. Will never ever go there again and I don't suggest anyone else go there either. The staff obviously does not care about their customers.

Great option to get compound Rxs, and they process using only essential ingredients - no…read moreunnecessary additives. Very "pure." [National drugstore chains don't do compounding.] The pharmacy at this location actually moved to Burnet about a month ago; however, the retail store is still available and Rxs can be picked up in Bee Cave. Nice, detailed customer care provided in an inviting setting. Lots of holistic goods to choose from, which is right up my alley. Supplement heaven. The best variety. Bonus: shipping available for a small fee. Highly recommend. :D

I stopped by last week while I was in Austin visiting from Chicago as I was as administering my…read moreparents estate. I was looking for some lip balm that my parents used and which I had taken from their apartment after they died to remember them by. I was running out and stopped by the pharmacy to see if they had anymore that I could buy since it helped me remember them during the grieving process. They didn't have any at the store saying they no longer carried that lip balm and offered me an alternative but when I told them I was looking for that particular one since it reminded me of my departed parents, several staff asked me to wait and they went into their warehouse to see if they could find me any remainders. Luckily they found a few and wouldn't take any compensation for them. You are lucky to have a store like that in Austin with such compassionate staff.

They retrieved and fill a prescription I left at home and made it so easy. Thank you!read more

I am visiting from California. I had a prescription for refill. Katrina and staff were amazing - I…read morejust received a call 2 hours earlier then told - it is ready for pick up.