Stayed in a suite. Wow…read moreLots of room. Washer/dryer combo. Great service. Clean. Full kitchen. Not far from restaurants in Ludlow. Would definitely stay here again.

I am genuinely at a loss as to how this place has any good reviews. I would not stay here again,…read morenor would I recommend it. I have two good things to say- it was clean (which admittedly, is significant and pretty much the only reason I gave it a star) and the price was cheap (reflective of the quality). There are two properties- the Castle and the Pointe. I stayed at the Pointe, so I can't speak to the quality of the other, but you should be aware that they appear to be entirely different experiences. The Pointe would be easy to miss because it doesn't look like a hotel. Pulling up, you'll think you're at some sort of late 90s apartment complex or assisted living facility. The room I stayed in was pretty much a rebranded 1992 Holiday Inn, complete with the overwhelming stench of stale cigarettes (complimented by mildew) which was ironic because there is a 'no smoking' placard prominently displayed on the farmhouse-style dresser. I can get past the decor though, that's not a big deal and can even be charming. What matters to me is that the room is clean and the quality is decent, meaning things are in working order, etc. That was not the case here. By far, the biggest issue for me was the air conditioning. It is August. I expect a place that brands itself as a resort to have working air conditioning. It was off when I walked in, and the room was stifling. I turned it on, but immediately noticed it wasn't blowing cold, or even barely blowing at all for that matter. I gave it some time, but it never improved. When I brought it to the attention of the front desk, the response was fairly dismissive and standard "we'll move you to another room if you're not satisfied." While I appreciate that options are limited, relocating is not a small feat for me with mobility issues. I was told not to unpack my things, and just wait. When a technician came to look at it, he said it should be fine in about "ten to fifteen minutes" and miraculously, it was. What I didn't know is that this is apparently a common and ongoing problem, and someone has to manually reset the condenser. What I also didn't know is that the fix is only good for an hour or two and then it will go back to barely blowing (warm) air. Around 1am, I woke up sweating. The thermostat confirmed that the actual temp in the room was a good twelve degrees warmer than what it was set at. I called the front desk and the man working the overnight shift immediately knew what the issue was. I requested a fan and the condenser was reset but again, was only good for an hour or two and around 4am, I was sweating again. When I stay at a hotel, I usually take my time in the morning. I feel like if I am spending the money, I'd like to get at least 12 hours out of the stay and enjoy the property. That was not the case here. I didn't even shower, just woke up and got out as fast as I could. I was so hot and uncomfortable, I just wanted out. Some of this could have been forgiven, if not for the fact that 1) this is clearly an ongoing problem that has not been properly addressed, 2) with the exception of the young woman who checked me in, I found the staff to be stiffly polite at best and outright rude at worst. I did wonder for a moment if I was being overly sensitive or judging too harshly, but then while I was standing there, another guest told one of the women at the front desk that she was blatantly rude. In addition, I unfortunately have need of a service animal- from which you can deduce that there is obviously a reason for that. I asked at the front desk about rubbish bins to dispose of poop bags and I was told that I would need to throw them in the dumpster, so I asked if it was easily accessible. I was told it was. It was not- please see attached image. Worse- just a word of advice- if hotel staff is going to speak negatively about guests, perhaps wait until they are out of earshot. Hearing negative comments conveying annoyance about me and other guests, rather loudly, rubbed me very badly. In addition to all of the above, the handicap door access was broken- an issue for me as I was trying to navigate moving my bags into the building, and no one offered to assist or even hold the door, although they certainly saw me struggling. The ice machine was broken. Wifi not secure. The refrigerator was broken and my coffee creamer spoiled. The toilet worked but made a very alarming and disturbing grinding sound every fifteen minutes. The bed was AWFUL, completely sunken in the middle so that no matter how I repositioned my body, I would roll into a groove in the center. And no microwave is accessible, so you have to hand your food over to a staff member for them to take it in the back and microwave it for you. This is insanely unsanitary. Spend $30 and put a microwave in the lobby. This could be a decent property but without properly functioning facilities or welcoming staff, I just didn't find redeeming qualities. Solid no.

Wilgus, What can I say? I can't be more thrilled to be a part of Wilgus! Eric your the best, and…read moreafter talking to one of you staff 4/30/22, I will never forget how well how well Wilgus State Park is run!

Nice place to chill in this water site with the families and friends. You can also do kayaking here.read more

My friend and I stayed here at the beginning of June…read more I cannot say enough good things about the place....just absolutely fantastic from staff to the inn and restaurant. I will certainly stay here again and recommend them highly to others.

I had the opportunity to stay at the Common Man Inn recently. I had some business in Claremont and…read moredidn't really want to drive the hour and a half twice in one day. It's a cool spot! Very centrally located right on the river and super homey inside. My room was nice and clean. They offer a continental breakfast, I didn't try it this time. They also have a bar and restaurant (that I also didn't try). I have to head back up that way in November and will definitely stay there again.

This was a nice experience especially for families with kids. Different options to do and the staff…read morewas very nice with the exception of the boy running the Alpine Slide. This is my first time on an alpine slide and I am older and the two people on 2 chairs ahead of me pushed through the opening to get on the lift and I was with my 12-year-old grandson and that's what I thought you were supposed to do so I did that because 2 othe chairs had done pushed the little gate through. The lift operator allowed them to do that without stopping them or saying anything to them. When we did it, unknowingly, and we have plenty of time to get on the ride and we're on the line to sit on the left, he made a spectacle out of us and stopped the ride and made us turn around and go back around to the little green gate thing even though we are already at the line and had plenty of time to get on the next lift chair. He did not do that with the first two people that did it, however he did it with us. We're standing at the line to sit, he shuts the ride down with all the people on it to make a spectacle out of us and prove a point. He makes us walk around to the beginning gate and says he's skipping every third chair. Then when we get on the ride and I look back, he didn't skip any chair or 3rd chair and everybody was getting on every chair. And then we went on at one more time and he again stared us down and skipped a chair before putting us on the lift and had kind of a smirk on his face. I was apologetic the first time but then seeing that he wasn't putting people on every third chair, I knew he was just being a little jerk about it. And then he remembered us the second time too and made sure that I felt uncomfortable then as well. So he made us uncomfortable the first time by making a spectacle out of us, stopping the lift making us go back and start a new at the gate even though we're already at the line and had plenty of time to get on the chairlift and then also the second time making us feel uncomfortable. The date that we went was August 5th and it was thr exact guy/ teenager that puts you in the seat. That was fully and wholly disappointing and made both my grandson and I feel completely uncomfortable which was what he wanted to do for some reason. You might want to speak with him. Disappointed

It's a beautiful mountain and resort but be prepared to be spoken to like a toddler by the customer…read moreservice staff. Not sure of his name but one man in particular was extremely condescending, arrogant, and rude. My fiancé lost his chair lift pass after one run and he didn't have the ticket stub so there was no way for them to look it up. Unfortunate situation but it is what it is. The front desk staff led by a Mr. Roger's look-alike handled the situation so poorly. We walked out of the office after being talked over for 3 mins straight and spoken to like we were 5 years old by that guy. This was my first time coming here but I won't be returning. I'd urge the company to make sure their customer service agents are actually willing to serve customers, not belittle them. If that guy wasn't a complete jerk, we probably would have bought another day pass because the conditions were perfect and we really enjoyed the one run we got in.

We didn't stay at the Grafton Inn, but we did make the drive from Londonderry for dinner. We…read morepicked the Grafton Inn since the reviews were good, the menu was interesting and the prices reasonable, plus they were open on weeknights. Reservations are easy to make online. Getting there proved a bit challenging when Google Maps routed us on State Route 121 which has some unpaved sections; luckily going back was easier using Route 35 to Route 11. Arriving at Grafton the first impression was of a classic New England Inn with a welcoming glow on a cold winter night. Entering through the B&B lobby had a great warm and comfortable feeling. The feeling of history is reflected in sign over the front desk showing the many prominent guests who have stayed over the years. The restaurant is classy, burgundy-colored walls with white trim and classic fixtures; a wonderful upscale dining room without being stuffy. They even had live music with a guitarist playing soft rock. Our server was very nice, professional and attentive. The menu combines classics and some interesting touches, I ordered the Bouillabaisse and my friend ordered the Caesar Salad and Chicken Wings. Our food came out quickly. The Caesar salad was huge, the wings were tasty and a generous portion. My Bouillabaisse was excellent a nice tomato and fennel broth loaded expertly prepared scallops, shrimp, mussels and a large fish fillet. The highlight were the large sweet perfectly seared scallops, but all of the seafood were delicious. For me this was a Pescetarian dream dish. We were persuaded to order dessert my friend got the Apple Pie and I got the Skillet Chocolate Chip Cookie topped with vanilla ice cream. Both desserts were sweet and satisfying, a great way to end a wonderful meal. I would strongly recommend having dinner at the Grafton Inn, the food, service and atmosphere are great, prices are reasonable for what you get. This was a perfect way to top off our ski trip with a superior culinary experience.

We stayed at a wonderful old Vermont inn this weekend - a cold and usual January weekend- but the…read moreGrafton Inn is warm and welcoming! It dates back to 1801- and has old world charm with some nice updates as well. We attended a wedding here- but were able to check out the food from the Phelps Barn Pub- excellent!- and had a delightful breakfast at the Inn. The breakfast was a buffet with eggs, pancakes, French toast, biscuits and sausage gravy, bacon, sausage, fruit and more. Yummy! The rooms and the rest of the Inn have a historic feel. But they provide good WiFi throughout to keep you connected. The bed was a king- I slept like a baby! We will have to come back to check out more of the facility. It is close to the ski areas of Magic Mountain and Bromley. Great service by all the front desk and servers too. Highly recommended!

It all went well, from check in to check out. Friendly and authentic campground. Nonstop or relax…read moreand take it easy. Stay in or going outside the campgrounds. Something for everyone.

Though we made every attempt to arrive before dark, it wasn't in the cards for us on this trip…read more The office had already closed and we weren't sure what to do. The porch light was on at the office, so that's where we walked. Attached to the door was a map indicating how to get to our site - YAY! We followed that (nervously, as that hill is surprisingly steep) with my husband asking "are you SURE?". We made it easily and safely, set-up and enjoyed our first evening. The next two days (Labor Day weekend) were fun-filled as we travelled with not only our young children, but our adult children booked a tent site right across from us! We learned that the owners just purchased the campground this year and they have been working to get it running better, cleaning up and upgrading. Well, call me surprised! I thought it was quite nice the way it was. We were near one of the playgrounds, perfect for the little ones. My husband and I walked around and met a few seasonal folks, very nice people! On our walk we stumbled upon the fairy village, nice little feature. My 7 year old enjoyed that a lot. It was a touch chilly so even though the pool was open, only the youngest kids were interested in jumping in. ;) There were some activities for the kids, they enjoyed making slime. Most of the time we just sat by the campfire chatting, playing games. Great memories and we know we will be doing it again. At one point my husband took the little ones to buy ice cream and was a little short on cash. The owners said don't worry about it, enjoy the ice cream. He even went back later with the difference and they refused. Top-notch people!! I almost forgot! We booked online and have a Good Sam membership, but did not see an option to apply a discount. We later received an email reminding us to come to the office for our refund. We highly recommend this campground and look forward to future trips here.

Very nice Campground, this is our 11th year staying July and August, a very nice family operationread more

I strongly urge anyone considering Getaway Mountain Campground to stay far away. Our experience…read morehere was nothing short of appalling. From the moment we checked in, the owners were extremely rude and unwelcoming. After staying for the weekend, we extended our stay due to the campground's cleanliness, thinking it would be perfect for our family, including our three children with special needs and our service animals. Unfortunately, the owner's behavior quickly escalated. One day, the man running the office drove by on his golf cart and began yelling and swearing at me, accusing us of not picking up after our dogs. I explained that we always clean up after them, but he refused to listen. We decided to leave for the weekend to avoid further conflict, but when we returned, we found piles of dog poop deliberately placed near our motorhome. Things worsened when one of our children, who is nonverbal, picked up a pile of the mess. When we addressed the issue with the office, the owner's wife not only refused to acknowledge their behavior but also accused us of lying. The man's hostile behavior escalated again, yelling and swearing at us in front of our children. He threatened to have us thrown out by the police, which he followed through on. The officers who responded could see that this was a personal issue and were baffled as to why they had been called. We were told to leave, but not before being denied a refund for the remaining days we had already paid for. To make matters worse, we've since learned that the owners of Getaway Mountain Campground have been actively calling around to other campgrounds, slandering our name. They falsely claim we don't pick up after our dogs and that my husband chased the owner with a 2x4--an outright lie. The current campground we're staying at informed us of this and has stated that they've seen no issues with us or our pets. In fact, the surrounding campers have no complaints, and the campground owner is willing to write a statement about the situation, including notifying the authorities of this baseless harassment. The entire experience left us feeling targeted and mistreated. We have traveled extensively throughout the U.S. and have never encountered anything like this. Save yourself the trouble and avoid this campground at all costs. Verdict: AVOID Getaway Mountain Campground.

What a nice campground! Peaceful, clean and beautiful views. Management was very accommodating…read more We arrived a bit early for check-in and didn't have a 50 amp adapter. We were able to set up and they lent us the adapter needed. It was Christmas in July and a pot lock dinner event while we were there which was a nice surprise. Would definitely recommend Caton Place!

Caton Place is a quiet place to get away from the bustle of life. The owners are friendly and…read morerespectful. There are fun activities and people become friends catching up year to year. There are fun events with bands, movie nights, Halloween and Christmas in July. You can be involved in everything or relax by the fire. There are lots of interesting places nearby including Vermont Country Store, the Connecticut River, nearby ponds for kayaking, Woodstock Vermont, and for quilters or sewing enthusiasts, check out Frank's in Claremont.