Good gym, wish they accepted One Pass for membership, Snap down the street does and all the big…read morechain gyms do as well. Start accepting this and I will be there with allot of others.

A plethora of equipment to use, a built in shake/snack bar, frozen meal preps to go & an amazing…read morestaff!

Snap Fitness Cincinnati West I complained about the cleanliness of the facility on multiple…read moreoccasions. I left many notes over and over again about the filthy conditions at the gym. Equipment needs attention and calibration. They leave the suggestion box there for that reason. They haven't cleaned the piss off the walls in the men's room for at least 60 days. Spit, sweat, and filth is all over the equipment. I explained that if something wasn't done I'd voice my opinion on the internet. To my surprise, I was LOCKED OUT TONIGHT. Instead of fixing the issue, they canceled my membership. UNREAL.

I've been going here for about 5 years now. I liked it a lot but my mind is starting to change…read moreabout Snap. I'm starting to wonder how they even get new members when it seems like their staff is never in.. I've been there 4 times now and there is no staff during their "staff hours" when I dropped by. one of those days they did have a sign up saying they were sick and they'd be in the next day.. I showed up and there was another sign saying they were sick so I thought I'd wait till next week. Next week came and I show up on Monday at 4... no sign and again no staff. Then today I show up again at 5.. and no staff. I've called them twice and again no answer or returned call. I think I'm going to look into Gymbos.. if anyone works out there let me know what you think.

I love OTF and the CincyWest location is my home studio. Great coaches and caring staff make it a…read morepleasure to work out. I have made great friends too. As a member I can schedule a class locally, Newport, Mason, Florence, Ft Wright as well as any studio in the country when I am traveling.

My home studio is Oakley but I've started taking a couple classes a week at this location due to…read moreconvenience and I just had to write a review on how welcoming and nice all the coaches and staff are. Megan and Dorsey are awesome and very helpful coaches!

Looking at the other poor reviews, I had trepidations about the gym. But now that I've used it, I…read morerealize that they're just the typical miserable personalities that always look for the worst in everything. The good: - HUGE variety of free weights and machines - Boxing Equipment - LOTS of cardio machines - Indoor Track - Swimming Pool - Cheap monthly bill with no contract The bad: - Half the equipment is old, circa 1980's but the other half is new (especially the cardio) and they're all well maintained and lubricated. - Not much in terms of personal trainers. - Locker room could use renovating, but it's cleaned and maintained. This gym is great bang for the buck. If you're someone looking for planet fitness with a bunch of fru fru extra that doesn't even help you workout you're gonna be disappointed. If you're looking to get a great work out in at a cheap price without being held up by lack of equipment, this is your spot.

I moved away. FX apparently has a thing where you have to write a letter to CANCEL your membership…read more I needed it canceled immediately, I couldn't COME IN to fill out a form explaining why I'm leaving -- I MOVED away. I called them, explained to my situation, and they told me they'd take care of it. A month later, an other charge. Call them AGAIN, and I'm told that they'd pass it on to a manager. TODAY is my third time calling because at this point, I have two gym memberships and I cannot cancel this one because it's completely out of my way and FAR. I call them again, speak to a receptionist, and I get a manager referral AGAIN. But, surprisingly, they AREN'T in. This gym steals your money, makes it seem incredibly inconvenient to simply cancel your membership, and they don't care about your issues. DO NOT SIGN UP. They don't clean their equipment, they don't care about the people there, even the receptionist aren't fully there. A manager has to handle ~subscriptions~; we're in 2020... I should be able to cancel a subscription if I want to.

I joined Fitworks just about two weeks ago. I am having an awesome experience. Everyone is…read moreextremely helpful and very friendly. I feel very comfortable there and I have never been a member of a gym before. Someone is always readily available to help me and the people that go there are all very friendly. I'm working on rehabilitation following an accident and they have absolutely everything I need there!

I visited this location for a few weeks to get the "feel" of the gym.Overall its a good gym plently…read moreof machines.Of course they got the big screen that you can watch a movie while you workout.But the biggest reason why I decided to not join was because of the childcare room.They get a F+ for that.Room small,chairs are ripped,really not much for the kids to do there.Simple things they can do to improve the room.New paint,carpet,and of course some deep cleaning.

There is one lady in kids club that neglected my baby while I was working out with my husband one…read morenight on a Tuesday. My son was in there and told me all about what happened it had to be the other child care worker in the room for my 11 month old at the time to get comforted after leaving her in the car seat for fifteen to twenty minutes. The director Sarah takes up for her for this action as well. Now the other child care workers are amazing but it takes one person to ruin a good thing. I no longer can workout with my husband at night time because of her leaving her in her car seat crying and then now I can't workout in the mornings because of her as well. So I pretty much can't workout now and will have to drive twenty minutes to go to the CLIPPARD YMCA. She has shorter dark roots with blond hair and she's tan and about 5 ft something. Don't risk it when she's there.my son also told me she wasn't super mean to all the other kids in the room as well and not just my baby.

This place needs lots of maintenance and lots of cleaning. The steam room is horrible. There's…read moreblack mold growing everywhere, and the sauna is also pretty filthy. The heating element is set at 140 degrees, not hot enough to kill the bacteria , I really hope management do something about it.

This is the BEST gym in the norther Kentucky area. What more is there today? Good equipment,…read morelocally owned and operated, knowledgeable staff!!! You can't ask for more from a gym.

From the owner: Personal Training Re-Imaginedread more

Dreadful experience …read more.. The only good thing about this place is how friendly the roaches and rats are. Oh, and if you're hungry the heavy stretch kind smells like pork rinds...

My experience was tainted with wafts of wet bologna and body fluid. There was fresh piss outside of…read morethe entrance, but somehow I decided to continue in. Wrong move. Smell is bad. Front staff is bored and unenthusiastic. The smell of meat is FOUL. WHY DOES IT SMELL LIKE MEAT, IT IS A GYM. I couldn't bare the smell for the poor quality of equipment so I left.