1. Solid Experience Countertops

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Solid Experience Countertops

5.0 (1 review)
Closed • 8:00 am - 4:00 pm

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Services - Solid Experience Countertops

Countertop removal

Countertop repair

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6 years ago

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K and E Stones Designs

K and E Stones Designs

(6 reviews)

Edgar Alvarado has ghosted me, leaving my project unfinished. He charged me $850 to remove layers…read moreof paint from a stair railing and apply stain. Unfortunately, I made the huge mistake of paying him in full after he told me, "I'm finished." I didn't deduct the cost of the stain, which I had purchased. The stain was applied unevenly, the railing isn't smooth, and he failed to apply a finishing coat. Worst of all, I was home caring for my mom while Edgar was applying the stain and he didn't bother to tell me, "The stain doesn't match the photo on the can," until he had finished applying the 2nd coat! He said, "I like it." It's got a red tone to it, and I don't like it at all. I now have to figure out how to fix this myself: Have it sanded off and a different-colored stain applied. Edgar told me he would install the other railing as part of the job. He did not do that. He was to return mid-March to finish the 2nd half of the project. His worker did not protect my newly refinished hardwood floor, which got scratched while moving a bookcase. In the process of "cleaning" the floor with some chemical after the staining was "done," Edgar removed the finish off the floor. I need to have the floor repaired. I have been sending text messages and leaving voicemail messages for Edgar for a week. It's extremely unprofessional and disappointing to refuse to communicate with a client. I previously paid him almost $8,000 for a kitchen project. It also took weeks for him to return to finish remaining items on that job. He charged $1400 to paint my maple kitchen cabinets white and did not fill the "seams" in the wood for a smooth finish. When I asked about fixing the cabinet doors showing the seams, he said that should have been done before the painting. Warning to everyone out there: NEVER pay a contractor in full before you have taken the time to verify the job was completed to your satisfaction. I trusted Edgar, and I'm beyond disappointed by my experience with him.

Edgar had us do work for one of his jobs. Because he worked for a company we do a lot of work for…read moreand have a great relationship with, we trusted him. Even though he no longer worked there. When it came time to pay, he said he forgot his credit card and would call later. He never called and has been avoiding our calls for over 6 months now. I guess this is his business now. I'm sure it won't last because Karma works like a charm.

Elegant Kitchen and Design - One of the many models of cabinetry coupled with countertop and backsplash.

Elegant Kitchen and Design

(8 reviews)

This is my second time coming to this location. I was referred here by my contractor. The first…read morevisit Mike was so kind to allow me in as the store happened to be closed. Today my anxiety was high as the many options out there for kitchen cabinets (wall, island and wall), countertops, countertop continuance in lieu of back splash and on is abundant. I had set my mind on one color but entering this store again but not when it was closed allowed for a more open mind to view the models. Of course it would not be me if I didnt make another selection of color choice in cabinet color. I was then paired with Laura whom was beyond helpful. With a few of my many questions she asked Mike about somethings. Mike stated to me, you came in here the last time as he remembered me and said she saw and confirmed the cabinet she wanted right away. Mike knew that part and was confirming to me to not get too confused and stick with what stood out for me. I still liked the Pebble Cabinets but like the darker of the Greige as well. With Laura assisting we then was able to narrow down 3 countertops and get quotes. I appreciate their assistance, patiences and kindness during my project stressing of selecting the cabinets and other portions thats necessary for the 2nd phase of my kitchen remodel project. The cabinets seem very reasonable in cost however they are not able to do a customizations like a few other kitchen remodel stores.

I went inside on a recommendation from a friend. Ended up ordering a quartz countertop. They…read morescheduled for measurements quickly and installed the new countertop in about 7-10 days. Very efficient and an excellent job.

Solid Experience Countertops - countertopinstall - Updated October 2026

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