Hospice should ease the burden for both the person who is dying and their family; not make things…read moremore difficult. I urge you to carefully consider this before contracting with any hospice provider. Unfortunately, our experience with Faith & Hope made an already painful situation even harder. In April 2025, my mom suffered a massive stroke. She was placed under Continuous Care (CC), which meant she required critical, around-the-clock nursing support. We were told her case would be re-evaluated after three days. However, the care was stopped in less than 24 hours and we were given only 4 hours' notice that services would be discontinued. At that point, it was clear our needs no longer aligned with Faith & Hope's philosophy of care. We scrambled to hire private help on extremely short notice. That night, my mom was in significant pain & experienced agitation. She needed her medication adjusted and an increase of the dosage frequency to help manage her symptoms. The next day, we made final attempts to Faith & Hope to reassess mom's eligibility for CC, even though the on-call night nurse, when we asked, did acknowledge that we were free to seek another hospice provider. We waited all day for a response from Faith & Hope, but heard nothing. Faced with another evening without adequate care, we transferred my mom to a different hospice. They gave us the right care without hesitation. Sadly, our mom passed away only 4 days later. The only positive experience we had with Faith & Hope was with Nurse Theresa. She cared for my mom with compassion, dedication and a true commitment to patient advocacy. Theresa's thoughtfulness and support helped guide my brothers and me through an incredibly challenging time, and for that we are deeply grateful.

TERRIBLE & TRAUMATIZING EXPERIENCE , Would not provide a suitable wheelchair for my mom, but they…read morereferred me to a person they recommended. I paid $1200 out of pocket, only to find out that the wheelchair was far too large for my mom's small frame. Their referral would not exchange the wheelchair for a smaller size, nor would they refund any of my money for a wheelchair my mom was unable to use. I was stuck with the entire bill of $1200 and they provided no financial assistance whatsoever I ended up donating the wheelchair to the nursing facility. The worst experience of all occurred the day my mom passed away. They delivered my mother's body to the wrong crematorium, which was located approximately 30 minutes from the correct funeral home. lNever received an apology, nor did I receive a call or a single response from them, despite my countless attempts to contact them by phone, email and text. Horrific experience!!! I wish I could give them ZERO stars

Cuando se trata de encontrar un mejor lugar, sobre todo paz y tranquilidad para esa persona que…read moretanto amas y esta pasando por momentos dificiles en su vida, cuando te sientes solo y no sabes como calmar tanto dolor en su dia a dia. Este equipo de trabajo y la compania son los mejores, son muy humanos, trabajan con passion, hacen que tus dias se han mejores, comfortables, son una nueva familia en tu vida. Por experiencia propia, quede encantada con los servicios que dia a dia ofrecieron a mi paciente, sus cuidados,el personal las nurses, el capellan , todos trabajando para mantener conform mi paciente, siempre se sintio muy concentido y con muchas atenciones en sus cuidados. Recomendados .

5 star is one of the best places for hospice every one was very helpful till the end of my dads…read morepassing I want to thank specially nurse Leticia and hector who gave us spiritual help. Overall all the team were of great help . May god bless all of you if I did not mention your name I'm sorry my memory is not where is supposed to be. Thank you all for your help in this difficult time.

My grandfather was diagnosed with lung cancer and was declining after receiving only two chemo…read moretreatments so we decided to place him in a hospice. Paradise hospice made the transition so smooth and painless for us. They made sure that he was as comfortable as he can be given the situation. The care and treatment they provided was just like that of a family members. They made things as easy as things could be in this difficult time for him and the rest of my family. I definitely would not look anywhere else for care! They are amazing!

After one set back after another and 3 months without chemo for multiple myeloma my mother decided…read moreshe wanted to come home under hospice care. My family had chosen to go with the hospice care group suggested by her oncologist. However one of my mother's nurses told us we should consider Paradise Hospice. My sister met with Vicky and she immediately told us we were going with Paradise and canceling the other hospice group. My mother came home, Vicky met us there and I knew we made the right decision. Vicky and her team are warm and friendly. They made my mother's transition so comfortable not only for her but also for me and my sisters. They were available at any time of the day to answer questions and were incredibly responsive and understanding. I'd recommend Paradise Hospice to anyone in a heartbeat.

I have used a couple other hospice companies with other family members. Unique Hospice stands out…read morethe best from my first call to Vanessa made me feel very comfortable and I knew right away. I made the right decision from the first visit with Ness was absolutely wonderful when I saw her how she treated my loved one as family and the compassion she had for her Jen was awesome also. Joyce the social worker always checked in and made sure we were doing OK but also checked in with our loved one that was dying of cancer these women are a great team. They made my loved one feel very comfortable and felt like family. We were treated the same. I would highly recommend this company to anyone that's going through the tough time of losing a loved one

Recently had a family member placed under hospice care with this company. It was a new experience,…read moreso didn't really know what to expect. For the most part things went well, when we needed items to be replenished they did so with a bit of pushback at times but we received them promptly nonetheless. The care from the home health aide and LVN were for the most part great, no complaints there! Thorough and helpful by nature. One concern was the RN that made it a habit on more then one occasion to have my family member clean out their own ostomy bag even though my family member was bed bound and would not be able to properly clean their hands afterwards. I will be reporting said nurse to the appropriate agency. Only other disappointment was after my family members passing, no real attempt was made by their counselor or staff to help with the grieving process which seemed like such a harsh disconnection.

I called this hospice to find out why they denied my mom hospice.... I asked for a denial letter…read moreand they refused...they are very unprofessional and don't like answering routine questions any family could have. They are all about the money and don't go the extra mile to help families with their loved ones....my mother was denied hospice because she was supposedly on antibiotics but in reality they don't care about your loved ones all they care is about making money from Medicare!!!

Incredible challenging times we have in life and you want to have this team support your family…read morewhen it's your family's turn. I believe that after 6 interviews with hospice organizations we found Mission Hospice Pasadena to have evolved from your typical end of life thought process. Our lead Merci and her team RN Kathleen, LVN, Darling and Gail, Social Workers, Angela, Admin Nurse, Sang, Chaplin, Angy, Nutritionist and Sonia, Bather will lovingly help us with my "Ama's" (Mother) journey with late stage Alzheimer's. Supportive, attentive and the utmost in bedside manner.

The type of intentional care, empthy, knowledge, sense of urgency, availability exceeded…read moreexpectations. I would recommend Hospice of Grace to anyone looking for hospice care. They communicated with me constantly and gave my mom the best care. Thank you to all the staff! You really are a blessing.

Although you's gave my mom adequate care, above and beyond. One thing that was lacking was the…read moreacknowledgement of my Moms passing. Upon notifying Hospice about the passing of my Mom, no sentiment of my Loss was given to me. I know you deal with death all the time, but a little condolence of my Loss would have meant so much to me, even a mailed card would have been nice. I had assumed the company sent out condolences to the families of patients who pass.

Best in the business! I have vetted and selected several elder care facilities in Southern…read moreCalifornia for my mom over the last decade, and I've never seen one as extraordinary and professional in its quality of care as Con Carino. The owner is a gifted provider who hires carefully and offers the highest quality medical management and life quality for her clients. And she takes good care of their families, too. If you have a family member in need and there's an open spot, grab it! It's a rarity in today's care-giving community. You'll be forever grateful for their help. By Lori M.

I highly recommend Con Carino. I wish that I had been able to move my dad from his corporate…read moreassisted-living facility earlier. My dad was hospitalized for emergency surgery before he was able to move to Con Carino. Linda was very supportive throughout our decision-making process, then while he was in the hospital, and once he arrived at Con Carino. He was so happy once he got there--he looked around the room, which I had set up with his photos and other memorabilia, and said, "This is where I live now." Unfortunately, my dad didn't recover from his surgery and died a week after he got to Con Carino. When I was researching the care options, I knew that I wanted to have Linda's support for my dad and my family through his death--I just wish it hadn't happened so quickly. I can't speak highly enough about Linda and her staff and the facility.

My wife was terminally ill from breast cancer. When we were discharged from the hospital, my wife…read morechose to be with family and friends in hospice care at home versus staying with City of Hope as her primary care provider. The hospice was Roze Room Hospice. When we were driving home the hospice was already delivering the necessary medical supplies and equipment like a hospital bed, wheelchair, commode, walker, oxygen and all her medication, etc. On top of that, she had nurses coming to the house almost daily and a sweet home health aide named Zoila. Zoila would give my wife a bath every other day and was just a pleasure to be around and she truly cared about my wife and family. There was also nurse John who was very helpful for checking my wife's vitals and even the hospice pastor Keith who was personable, friendly and an amazing singer and ukulele player who played beautiful Hawaiian songs and gave great sermons and prayed over my wife. Towards the end, when it got closer to my wife passing away, the nurses were with her 24 hours a day while the medication got more complicated and more frequent. Luckily, my son and daughter and I were all with my wife by her bedside to comfort her and watch her take her final breath while holding her hands and telling her we loved her and to let it go to be with her mother and father in heaven. Overall it was a very special experience and we all felt grateful for the support and help Roze Room hospice gave us. Highly recommended as an alternative to being in the hospital and instead to be at home with family and friends.

all my life heard terrible things about Hospice and always been afraid of them but going through…read moreit myself with my father I have nothing but good things to say about Rose Room to be honest I was shocked how amazing all the doctors all the nurses I was so blessed and so lucky that my experience and my mom's experience for our was literally perfect like a movie. They explained everything to us so gently and I was able to truly honor my to them. I was able to and make the right decisions thanks to their advice. I was wrong about Hospice and they helped me understand in plain English without being complicated everything that was going on what was gonna happen I highly suggest for you to call Rose Room if you need they were truly amazing and I don't like leaving reviews. I did this for them because they earned it ever extremely kind. Every doctor explained so gently what was going on the Pastor honored our dad Pastor Keith what a blessing God bless you for helping us for years helping my I had to fight to get medication for him. It was hard. I was exhausted in the end. Rose Room literally gave and I sleep. They got all the medicine. They literally did everything. We were so exhausted in the end thank God in the end of my father's life he was honored in such a beautiful way. I'll never forget Rose Room. I know this might sound like a paid commercial, but I am a regular person a truck driver and I'm so happy that in the end of my dad's life it went this way thanks to Rose Room. !

My grandmother stayed at Cedar Pine Post Acute before her passing. Below is a message shared with…read moreme by my mother and aunt, to be shared on their behalf: We want to extend our heartfelt thanks to the entire team for the care and time you dedicated to my mother. Everyone was professional, attentive, and compassionate -- but we especially want to recognize Mrs. Mary Rodriguez who consistently made us feel informed and supported for the duration of our mother's stay. Mary cared for our mother at night, and knowing she was in good hands gave us peace of mind. Mary consistently took extra time to explain things to us, and her presence gave us comfort during a very difficult time. We believe that Mary is not only highly capable, but she also has the heart needed to care for the elderly in situations like ours. For that, we are deeply grateful.

I've noticed a big improvement in this nursing home since Kathleen, the new administrator, came on…read moreboard. The facility is clean and well-maintained, and the staff provides great customer service. Everyone has been attentive and responsive. The physical therapy team was especially amazing--they were knowledgeable, encouraging, and really made a difference.

Great place! We truly love our caregivers -- Yaya, Caroline, Anna (RN), Sarah (LVN), and Gabby…read more Thank you for all you do for my mother. A big thanks also to Gohard, Yvonne, Lisa, and the front desk ladies -- along with the rest of the team we enjoy seeing each visit. Of course, every facility has its ups and downs -- no place is perfect -- but this one is definitely among the better ones. Julie actually listens to our concerns and needs, and the kitchen staff is very accommodating with anything our mother needs. While the call light response time could be a little quicker at times, we understand how busy the caregivers are. Overall, we are truly grateful. My mother is safe and cared for here, and that means everything. Thank you all!

My father lived in the memory care unit at Arcadia Gardens. The staff were incredibly kind and…read moreattentive. He was not able to walk or feed himself and they took care of his needs with compassion and maintained his dignity to the end of his life. The facility was clean and carefully maintained. Our family always felt welcome and valued when we visited. I'm very grateful that we found Arcadia Gardens.