Two weeks ago, we purchased a very nice used studio piano from Graves. Our salesman was Michael…read moreSpain. He was friendlv, courteous, knowledgeable and extremely helpful. While we were waiting for some additional information on the instrument, we were greeted by other Graves associates. All were very friendly and engaging. When the piano was delivered late last week. we noticed that the pedals made a loud squeaking noise We called Michael and he scheduled piano technician Francis to visit us within two business davs. She, too, was very friendly and knowledgeable of her craft. Then toniqht, Michael Spain called us to inquire our overall satisfaction with the repair and the piano. What Wonderfu customer service Graves Piano provides, both before and after the sale. We woulc highly recommend considering Graves should you ever decide to purchase or service a piano.

My experience with Graves Piano was top-notch from beginning to end. I received a great price (well…read morebelow MSRP/SMP) on a brand new Estonia L210 grand piano with very little negotiation. Mike, the sales manager, is just about the most gracious and genuine person you can imagine. He made me feel like I was the only customer who mattered from start to finish. I received my piano (I live 4 hours away from the shop) within 10 days of the sale (would have been even sooner had it not been for an unexpected ice storm). The service after the sale was just as superb -- some minor issues with action regulation and the sostenuto pedal were handled immediately and without hesitation by Zach, the store owner. I highly recommend Graves Piano to anyone in the market for a new piano.

I'd definitely like to explore here more, but during my first quick visit, I was really impressed…read moreby the size of the store and prices! They seem to specialize in contemporary instruments like guitars, but they had quite a range of band instruments and band equipment. I will definitely come back here for clarinet supplies, which at a glance were generally much cheaper than Amazon. In addition to these items, they offer lessons, one of which I snuck a peek (listen) to. They had a nice set-up with a sitting area, which guardians can sit at while their child has their lesson. The last feature I really appreciated on the way out was a large bulletin board, full of flyers - local music events/concerts, inquiries to join a band, etc. It was a nice way to get a taste of Columbus's music community and opportunities!

This place pays pennies on the dollar. Add in the lack of customer service and support. This is…read moredefinitely a place of last resort in case of emergency.

Lee at the front desk did an amazing job helping me with everything i needed 5/5 stars.read more

Great workers loved their guitar selection, the workers were nice ,would recommend going if you…read morelike instruments! Love to go back some time. Only bad part was the front desk worker was walking around with no shoes which is why it's not 5 stars, but would still recommend.

My son has taken lessons here for a year and a half. The school is great. The staff is friendly and…read morehelpful. They do recitals through out the year so you get to see how your child is doing. My son has gained a lot of confidence by doing the recitals. He loves his teacher and has a good time at his lessons. They have the best pricing around and the location is nice.

From the owner: Michelle Tuesday Music School offers one-on-one music lessons for adults and children; classes in…read morepiano, guitar, violin, drums, preschool music, songwriting, and drama; coaching and direction for bands, choirs and ensembles; and music summer day camps for children entering the 1st - 12th grades.

They were fantastic! I literally flagged them down when I saw them delivering a piano to a…read moreneighbor. We had a baby grand piano I'd been trying to sell for months with no luck and had recently been searching for a pick up option. Three strong guys looked at it, quoted a price, and within 5 minutes they carefully had it dismantled and loaded on to their truck. AMAZING!

David Piano Moving services delivered a baby grand piano to us from our place of purchase 50 miles…read moreaway. We were blown away by their great service and more importantly their charm and respectfulness to us. These young men did a fantastic job and went beyond our expectations. We'd highly recommend this service to anyone moving a piano, you will be well taken care of. Sincerely, Stu and Tamara - Bellefontaine, Oh.

Just really good knowledgeable people. I know nothing and brought in an old guitar I asked if it…read morecould be re-stringed and fixed up. They looked it over and let me know that it really wasn't worth it. No charge. Please utilize this great shop

15 year old son takes lessons here and comes home encouraged and committed each week. I love the…read moremom and pop vibe and service is top notch (special shoutout to Linda).

Jess is super friendly and really helps you feel confident and uplifts you which helps a lot in the…read morelearning process. Will be coming back. I recommend this place if you live in columbus

From the owner: Jess is one the midwest's premier voice trainers, specializing in working with singers in popular…read moreand commercial genres like rock, pop, R&B, indie, and more. Jess is also trained to work with people who have vocal health issues, including pathologies and injuries. She's vocal coach to many professionals in Columbus including Jared Mahone, Nick Detty (Wolves at the Gate), Tony Alfano (Phil Dirt and the Dozers), Eric Gnezda (Songs at the Center), Nicki Baker, and Chaz Mechenbier. Her training and approach makes her a great teacher for professionals and beginners alike. Each singer's unique sound and identity is honored and celebrated at every level. She gets to the heart of vocal issues quickly and efficiently, providing practical solutions. She hears what the muscles are and aren't doing and gives clear, simple direction to help singing feeling easier and more consistent. Jess teaches private lessons in Marietta and Columbus, is an assistant faculty member of the CCM Vocal Pedagogy Institute at Shenandoah University, is the creator and editor of Commercial Voice Resources, and teaches contemporary voice techniques at colleges, conferences, workshops. Combine Jess' deep knowledge of voice and music with patience, compassion, and individualized instruction, and you get the perfect marriage of heart and head.

We came in there to browse - I have sold a couple guitars here in the past, and brought in one for…read morerepairs, and they've always been helpful and fun to talk to. This time, it was just to pick up guitar strings - and of course for the boys to browse. Someone was playing piano in one room, absolutely beautifully. My boys started jamming in another room - and Alex popped in to help sort out the amps and drums to improve the sound. Just letting the kids rock out and was friendly as hell. The staff was friendly, helped my boys out, didn't hassle us for playing or give us the side eye as we browsed. A pleasant shopping experience while we price out our next instruments.

Had my guitar for 2 weeks and no update on when they will get to it…read more I'm pretty new to the scene so I'm not sure how long a basic adjustment should take but this seems too long. And I wouldn't be upset if they said that upfront but there was no mention of that. Maybe it's my fault for not asking but I'm still disappointed.