The manager was very helpful and showed me all the different options they and from retail price to…read morethings on sale. They have a huge selection of clothes and lots of brands and deals. If they don't have an item in stock they can also ship to your house or to the store for pick up. Everything was well organized and put together making it easy to look around and shop. 2nd time here and definitely not my last!

Shelly is what makes this store great!!!…read more Whoever brought her to this store made a great choice. I've been coming to this store since the very start of COVID and keep coming back because of Shelly. You can see Shelly's influence and efforts in every employee that she has trained. Shelly is the best!!!!!!!

My experience here was great. Zanir was helpful and efficient. It was a pleasant interaction.read more

We came in as a group for a groom and 4 groomsmen yesterday and although it was busy the man…read morehelping us was rushing us and extremely rude. He kept making rude comments such as, don't run out with the clothing as if we couldn't afford what we were going to buy. When I asked for a different fit of pants he responded with, " does he want to be able to walk", which are such unnecessary things to say when I just wanted help. I wanted this experience to be good for my husband especially since you only get married once an it was pretty terrible especially for the money we gave this place. I would not want to come back here or recommend this place for anyone.

I'm a longtime Nordstrom rack fan but no ON athletic shoes in my size so I'm off to southlake…read more Saw other great slip on loafers in great colors but I can't buy everything! I think this location gets shopped out since it's at the mall so I'll pop over to a different location. I need some summer mall walking shoes and hopefully I can get a run in early morning. Nothing good in my size here and I think it's smaller than southlake location but I didn't get that scientific about it

Good sales on ladies clothes and shoes. You have to check the store or website almost daily. Items…read moreare sold pretty quick

It's a Uniqlo. Big. Clean. Well organized and plenty of staff. No issues here with me!read more

BRIDE BEWARE. TLDR:…read more2/5 of our tuxes did not fit our bridal party (2 days before the wedding), they were extremely rude and showed no remorse or apologies for our situation, when they imputed the wrong sizes into the machine. They also gave us the wrong shoe color. Do you want to worry about none of the tuxes being right 2 days before the wedding? I don't think so. My experience with the Jos a Bank tuxedo rental was my own personal hell. First I called and asked about renting tuxes, they said first we could come in and pick out a set to rent before having our groomsmen in to get measured. I asked if we could do both steps at once and they said NO. Only the bride and groom were allowed to come in and pick out their colors/tuxes, then later everyone could come get measured. This is so strange to me because anyone who is planning a wedding knows it's easiest to get everything done at once. We finally pick out the tux we would like to rent for the wedding and set up a day with our groomsmen to get measured and get their rentals in. Once arriving with our bridal party we were rudely greeted.. "why did you all come at once" with an annoyed tone and eye roll from the older woman. I expressed to her "this is what we were told to do??" Anyway, we get our tuxes ordered, all measured by who I assume is the second manager. Then the boys are trying on black shoes and I say to the man "oh, we need dark brown shoes, not black" The man assured me that the shoes the men were trying on were only samples and they would have dark brown shoes. We leave and wait for the tuxes to arrive. 4 days before the wedding we are starting to get very worried about the tux arrival, when we call they express to us our tuxes will be in 2 days before the event. This immediately upsets me because what if something goes wrong? And I assure you, if something can go wrong it will. My fathers (6'6") tux , and my grooms (6'4") tux BOTH did not fit, they were INCHES short!! This created so much panic for me two days before the wedding day. Meaning we had only ONE day to fix this situation as day 2 was the wedding day. The staff showed no remorse, apologies, or any sort of emotion to our dilemma. They simply stated they would reorder the tuxes and have them shipped over night.. great but at this point my faith is VERY low considering my fathers and grooms tuxes were both measured by different men. How could I trust these could be right? Not only this, but the shoes were BLACK! I expressed to the man "you said they would be dark brown" and he said to me "we don't have dark brown" WHAT. Then WHY on earth did you tell us you did the month before?!? So there was nothing they could do about this, the shoes were a patent leather black (with our navy tuxes, ew) A simple apology for all of this would have at least redeemed them some stars but these guys seem to be SO prideful they couldn't even manage to apologize- instead just take credit for fixing the mistake that they made in the first place. They require the tuxes to be back the day after the wedding (lol) or a $20 late fee for everyday they aren't back. This to me just seems like a way to up-sell the price. The window for this rental is simply too short, and too much can go wrong. I would not recommend this company for tuxedo rental to my worst enemy. This was a complete nightmare to deal with the day before my rehearsal dinner and two days before my wedding. Jos A Bank employees- learn to apologize and take responsibility for your actions as opposed to treating your clients as if they are annoying for having you fix your mistakes.

Recently I took a new job, my first where I have to "dress up". And by dress up I mean I have to…read moreshave, I can't wear t-shirts, jeans, hoodies and Converse All-Stars. Instead I have to wear a suit, or at least slacks and a blazer and tie. Knowing that, i began shopping around -- I wanted quality, but affordable within reason, selection, but cool enough to be worn by someone who doesn't dress like their dad. I settled on Jos A. Bank. But why? 1. They have mega sales constantly. Never pay full price here, you're getting ripped off. I opted for the buy 1 at full price, get 2 free Labor Day sale. 2. Selection is amazing, tons of different colors and fabrics. 3. My brothers all said their stuff holds up. 4. The in-store customer experience was great. So much so that I went in early just to try stuff on and buy it online, where I thought the sale was taking place. When I told them that they said they'd not only honor the online sale in store, they'd honor it early. Bingo. All this considered, I left with three suits, 6 dress shirts and 3 ties for under $1000. That might seem like a lot of money, but these are good quality, good looking suits. And considering this will last me a good year or two of every day wearing, I'm a happy dude.

Wally is an incredible business owner and has an incredible staff assisting him. Go to this store…read moreif you want to look great, be taken care of, and have your look advocated for. Will not go anywhere else for a suit! Patrick specifically - is fantastic!

My husband's favorite place to shop!…read more Treat yourself or treat the special man in your life to the ultimate in concierge service for men's couture clothing. There simply is no comparison to the level of attention and service you will get at this shop. Don't like shopping? Not good at picking or matching clothing? Things don't seem to ever fit right? Not sure what style fits you? All these problems are solved when you walk in. The salesmen here will talk to you, get a sense of what you like, what you wear to work, where you spend your free time, and start building outfits that suit your personal style, and maybe even open you up to styles you haven't considered. Your picks can then be fitted and altered to fit you perfectly, as only custom pieces can. Understandably, pricing can be an issue for some. However, well made clothing that is altered to fit you has far more value and will last longer than "off the rack". A wardrobe is an investment, so do expect to spend between $200-$300 for an outfit. If you need to be in a specific budget, mention that to the salesman so he will know what clothing lines to pull from.

I was recently visiting this location and was helped by a member of management named Michael. He…read morewent above and beyond to help me put together a suit I had planned to wear the upcoming Sunday. I know being a manager requires a lot of time and effort and Michael went out of his way to spend 30 to 45 minutes helping me, with an outstanding personality despite a heavy workload I'm sure he might have had. As I was cashing out the lady working at the cash wrap was also extremely positive as well. I would recommend this location to anyone not to mention the suit he helped me put together worked out perfectly.

I bought 7 suits in 1 week due to weight loss and had to have all the pants hem. Came back from…read moreout of town and tried on my pants for Sunday morning and they were high waters/flooding. I brought back pants and they advised I had to pay for services all over again. They have lost my Business after spending over $700 in a week and they are u able to accommodate a hem issue is ridiculous. And they told me I should have tried on in store. There is no policy in place saying you should do this. And if this is the case the workers should make the suggestion when picking up alterations and advised there is a timeline to bring back. Very bad business. And they have now lost a customer of 20 years due to $36 in hem work. And the management didn't even try to help just said what I should have done. As a consumer you can not assume we know policy and procedure.

I wanted to share feedback about my experience with one of the supervisors during my visit…read more Unfortunately, I found her demeanor to be unfriendly, dismissive, and unwelcoming. I was looking for a size 13 in dress shoes and asked if she could help me locate a pair. She responded by saying, "I mean I would have to scan every single shoe." Since I understood that finding the size might take some effort, I replied, "Awesome, I'll start bringing you shoes." From that point on, it felt as though my request was viewed as an inconvenience rather than a normal customer service interaction. Each time I approached her and her coworker with shoes to scan, their conversations would stop, their smiles would disappear, and their body language made me feel like I was interrupting or bothering them. As a customer, that made the experience uncomfortable and unwelcoming. I understand that checking inventory can be time-consuming, but helping customers locate the right size is a basic part of the shopping experience. I was surprised by the attitude, especially from someone in a supervisory role, where professionalism and customer service should set the example for the rest of the team. I hope this feedback is helpful, as I believe every customer should feel welcomed and treated with respect when asking for assistance.

The restroom area was dark and creepy today! The women's is in the very back corner. I had to use…read moremy phone flashlight to find the light switch inside the restroom! Fortunately, they were clean! DSW always has decent coupons and an overweeningly large selection of shoes!! Their frequent buyers program gives you plenty of extra coupons as well! Clearance area is organized and the store overall is clean in appearance.